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Renaissance Samara

#5 of 34 Hotels in Samara
Certificate of Excellence
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Novo-Sadovaya St., 162 V, Samara 443011, Russia
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Renaissance Samara
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Renaissance Samara
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258 reviews from our community

Traveler rating
    118
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    32
    9
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 6, 2015

The hotel is 40 min from airport, good and clean rooms/facilities. Comfortable bed. No free wifi in rooms. I stayed just for a few days but I recommend the hotel and I will return next time I will be in Samara.

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest, First of all, let me thank you for having chosen the Renaissance Samara Hotel during your visit to our city. It’s a pleasure for us to have you as our guest. I would also like to especially thank you for taking your time and sharing your comments on the hotel. With a mission to provide superior customer service,... More 

Moscow, Russia
Top Contributor
76 reviews 76 reviews
51 hotel reviews
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed January 27, 2015

The hotel is rather old. Well-known in Samara. Not inn the center of the city. Close to the Volga river. Ask for upper floors for better view. Be aware of traffic in busy hours to/from the center of the city - it's terrible. The rooms are good, breakfast is also good.

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Top Contributor
103 reviews 103 reviews
77 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed December 7, 2014

the review title says it all . My experience was dreadful, from dirty water, noise pollution , and a poor location too. The ibis next door is much cheaper , and in my opinion Marriott should revisit this hotel, to correct many maintenance and design issues. Service is cold , and rate too high.

Was this review helpful? Yes 1
Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest, First of all let me thank you for having chosen the Renaissance Samara Hotel during your visit to our city. It’s a pleasure for us to have you as our guest. I would also like to especially thank you for taking your time and sharing your comments on the hotel. I was really sorry to learn that you... More 

United Kingdom
Top Contributor
398 reviews 398 reviews
119 hotel reviews
456 helpful votes 456 helpful votes
3 of 5 stars Reviewed August 30, 2014

I have stayed here once before many years ago and a problem with a neighboring hotel saw me back here recently. The Renaissance dresses itself up with riches and the impression of being a quality and distinguished place. I guess it some ways it is, the floors are marble, the rooms are comfortable and generally it is well made (for... More 

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest, First of all let me thank you for staying at the Renaissance Samara Hotel during your visit to our city. It was a pleasure for us to have you as our guest. I would also like to especially thank you for taking your time to share your comments on the hotel as they are really valuable for us;... More 

Trier, Deutschland
Contributor
12 reviews 12 reviews
5 hotel reviews
3 of 5 stars Reviewed May 5, 2014

Long Check In, language troubles, no plugs at the working table, lousy noise protection to the street, tab water slightly yellow, room very clean, heating wasn't working proper, need general renovation, wlan in lobby free, breakfast ok, general prices are much too high

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest, Thank you very much for taking the time to share your opinion on our hotel. I was disappointed to read that you did not have a particularly satisfying stay with us. I have passed on your comments with regards to the long waits at reception and will endeavour to find a solution to solve other issues you mentioned... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 16, 2013

we arrived here late at night having travelled all day from London to be 'greeted' by a receptionist who acted as if we had inconvenienced her by disturbing her evening. It took forever to get our room and she was pretty rude the room was nothing special - the padlocked minibar was a real highlight, and the breakfast buffet was... More 

Was this review helpful? Yes 1
Moscow, Russia
Top Contributor
56 reviews 56 reviews
26 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 8, 2013

This is my second review of the hotel (first one was written in 2011) and would like to focus on changes in September 2013. Arriving experience: I arrived at night and there were no champagne anymore. A receptionist was a trainee. This was a reason that my checking process lasted much longer. She could not answer on my questions without... More 

Was this review helpful? Yes 1
Donetsk, Ukraine
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2013

Very beautiful hotel, good cook. Rooms very comfortable, good shower, big bed, all clear, . I spend very good time in its hotel. Good party with Rammstein :-) never forgot its Place! great location , nice staff . settled when I arrived at night

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Lviv
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 29, 2013

One the of the major things that annoy in a hotel - is Wifi that you have to pay for. It gets even worth if you have to pay a lot. I think that 400 RUR (that is ~13 US dollars) is too much for a one-day access, don't you? The hotel is located far from the city center, there's... More 

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Kazakhstan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2013

Check in was quick and relatively friendly. Staff was helpful. I loved the bed! I do not remember the last time I slept so tight and felt so comfortable and relaxed. Breakfast was very good, too. Nothing to complain about, really. The hotel exceeded my expectations. I will definitely stay there again.

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