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Renaissance Samara

4.0 of 5 Novo-Sadovaya St., 162 V, Samara 443011, Russia
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Certificate of Excellence 2014
Renaissance Samara
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Renaissance Samara
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216 reviews from our community

Traveler rating
    101
    80
    23
    8
    4
See reviews for
9
27
21
133
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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  • All months
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    (65)
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    (50)
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United Kingdom
Top Contributor
320 reviews 320 reviews
104 hotel reviews
362 helpful votes 362 helpful votes
3 of 5 stars Reviewed August 30, 2014

I have stayed here once before many years ago and a problem with a neighboring hotel saw me back here recently. The Renaissance dresses itself up with riches and the impression of being a quality and distinguished place. I guess it some ways it is, the floors are marble, the rooms are comfortable and generally it is well made (for... More

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest, First of all let me thank you for staying at the Renaissance Samara Hotel during your visit to our city. It was a pleasure for us to have you as our guest. I would also like to especially thank you for taking your time to share your comments on the hotel as they are really valuable for us;... More

Trier, Deutschland
Contributor
12 reviews 12 reviews
5 hotel reviews
3 of 5 stars Reviewed May 5, 2014

Long Check In, language troubles, no plugs at the working table, lousy noise protection to the street, tab water slightly yellow, room very clean, heating wasn't working proper, need general renovation, wlan in lobby free, breakfast ok, general prices are much too high

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Natalia S, Manager at Renaissance Samara, responded to this review

Dear Guest, Thank you very much for taking the time to share your opinion on our hotel. I was disappointed to read that you did not have a particularly satisfying stay with us. I have passed on your comments with regards to the long waits at reception and will endeavour to find a solution to solve other issues you mentioned... More

London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 16, 2013

we arrived here late at night having travelled all day from London to be 'greeted' by a receptionist who acted as if we had inconvenienced her by disturbing her evening. It took forever to get our room and she was pretty rude the room was nothing special - the padlocked minibar was a real highlight, and the breakfast buffet was... More

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Moscow, Russia
Top Contributor
51 reviews 51 reviews
25 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed September 8, 2013

This is my second review of the hotel (first one was written in 2011) and would like to focus on changes in September 2013. Arriving experience: I arrived at night and there were no champagne anymore. A receptionist was a trainee. This was a reason that my checking process lasted much longer. She could not answer on my questions without... More

Was this review helpful? Yes 1
Donetsk, Ukraine
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 2, 2013

Very beautiful hotel, good cook. Rooms very comfortable, good shower, big bed, all clear, . I spend very good time in its hotel. Good party with Rammstein :-) never forgot its Place! great location , nice staff . settled when I arrived at night

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Lviv
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 29, 2013

One the of the major things that annoy in a hotel - is Wifi that you have to pay for. It gets even worth if you have to pay a lot. I think that 400 RUR (that is ~13 US dollars) is too much for a one-day access, don't you? The hotel is located far from the city center, there's... More

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Almaty, Kazakhstan
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2013

Check in was quick and relatively friendly. Staff was helpful. I loved the bed! I do not remember the last time I slept so tight and felt so comfortable and relaxed. Breakfast was very good, too. Nothing to complain about, really. The hotel exceeded my expectations. I will definitely stay there again.

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Ufa, Russia
Top Contributor
88 reviews 88 reviews
72 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed June 21, 2013

The service is not as expected to be. I requested non-smoking room, when booked the hotel. Well, when checking in I found out that I will have to stay in a smoking room. And lady at the reception didn't ask if I mind or apologize for the inconvenience. I had to insist heavily to get the non-smoking room. At the... More

Was this review helpful? Yes 1
Moscow, Russia
Top Contributor
109 reviews 109 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 11, 2013

Large hotel, nice rooms, great lighting in bathroom, great view. A little worn, but serviceable. Breakfast items plentiful but not high quality. Food quality in outdoor restaurant was not good. Italian restaurant on 7th floor - very expensive. Would rather stay nearer city center next time so we could walk along the Volga embankment and enjoy local atmosphere. Good business... More

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Moscow, Russia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 30, 2013

The hotel is not bad - rooms OK, nice breakfast, the location is quite far from the city centre but convenient for early going to the airport. Good conference facilities. Hotel's staff in the restaurant is vastly ineffective.

Was this review helpful? Yes 1
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Additional Information about Renaissance Samara

Address: Novo-Sadovaya St., 162 V, Samara 443011, Russia
Location: Russia > Volga District > Samara Oblast > Samara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Samara 4*
Number of rooms: 196
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Also Known As:
Samara Renaissance

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