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City Hotel Comfitel

Ligovskiy Ave., 249, St. Petersburg 192007, Russia
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1 room 1 guest
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City Hotel Comfitel
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (6)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (13)
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London, England, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 25, 2014

stayed here for 4 nights. Not a bad option if you are on a budget. The rooms are good size for St Petersburg standard, and the staff are friendly with good knowledge of English. It is a little way out from the centre, however there is a metro station about 5-10min walk that can get you there in no time.... More 

Was this review helpful? Yes
ComfitelHotelGroup, Менеджер по обслуживанию клиентов at City Hotel Comfitel, responded to this review

Dear Daniel! Thank you for your choice of hotel "Comfitel" in St. Petersburg and the kind words addressed to us. We hope that this information will be useful to other visitors to this site. We appreciate your opinion. Always glad to see you and your friends in our hotel! Best regards, Anna More 

Munich, Germany
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 27, 2013

The Hotel doesn't look great from outside but once you are in, starts to get better and better. The rooms are very clean and the staff are nice and helpful even when their english is not exactly good. The breakfast could be honestly better, the serve the same everyday but it is enough to start the day. The location is... More 

Was this review helpful? Yes
ComfitelHotelGroup, Менеджер по обслуживанию клиентов at City Hotel Comfitel, responded to this review

Dear guest! Thank you for your choice of hotel "City Comfitel" in St. Petersburg and your kind words addressed to us. We appreciate your opinion. And now we have a lockable storage room for luggage! Always glad to see you and your friends in our hotel! Best regards, Anna More 

Krasnoyarsk
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 3, 2013

A very nice hotel for the price I paid (1200 rubles). Good furniture, free wi-fi, essential breakfast included. No problems during my stay, very quiet. the only thing I would have changed is that there is no luggage storage - you are supposed to keep youк belonings under the stairs.

Was this review helpful? Yes
ComfitelHotelGroup, Менеджер по обслуживанию клиентов at City Hotel Comfitel, responded to this review

Dear Guest, Thank you for your feedback. We are glad that you were satisfied with the terms and service. We appreciate your opinion and now we have a lockable storage room for luggage! We wish you all the best and hope that the next time you stay with us again. Regards, Anna More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed December 8, 2012

Pros: - Real budget offer - Clean - Breakfast included - Just three stops away from Nevsky Prospect and Moscovsky Railway Station, by public transport: tram or bus Cons: - Five story building with no elevator, be aware - Magnetic door lockers malfunctioned occasionally - Room equipment was partially damaged - Bath room doesn't have tube or floor heating -... More 

Was this review helpful? Yes 1

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London
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed September 24, 2012

Good location as it is just 6 minutes from Metro "Obvondy Canal" and just walk straight along Ligovskiy Prospekt. We live here for 7 nights. It is close to many attractions on foot or a few stops by Metro to city or other islands. The overall service at Reception, Breakfast-serving staff and Cleaning staff are helpful and very good. It... More 

Was this review helpful? Yes 2
ComfitelHotelGroup, Guest Relations Manager at City Hotel Comfitel, responded to this review

Thank you so much for such a wonderful and full review! We are always very pleased when the guests return to us again and again. We will try to work even more hardly that your opinion about our hotel will never change. More 

Kent
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed June 15, 2012

Terrible, terrible, terrible... where do we begin? Positives: relatively close to metro (10 mins walk, approx); better than sleeping on the streets (just about). Negatives: Filthy rooms (we paid in full, otherwise would have cancelled second stay during break- fortunately one night, so we stayed in two different rooms) with soiled carpets (can they not clean them?); inadequate, uncomfortable beds... More 

Was this review helpful? Yes 5
Glendale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 5, 2011

Pros: This hotel is relatively close to the airport. Also, the price was competitive and the staff were sometimes helpful. Cons: The air conditioner did not work because there was no outlet to plug it in and no extension cord to reach existing outlets. I opened the window hoping to get fresh air - big mistake - mosquitos. I was... More 

Was this review helpful? Yes 1
ComfitelHotelGroup, General Manager at City Hotel Comfitel, responded to this review

We thank you for your feedback, as your opinion is very important for us. We're sorry you were so disappointed with your stay. It's difficult to respond to specific complaints when we can not solve these problems at the hotel. Only one we can offer for you to stay in our hotel next time with free room upgrate and free... More 

Italy
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 17, 2011

the place is not bad but it would not be my first choice. This means that there is everything you need but all things are a bit old and not of high quality. The toilet is old and water makes noise when neighbour is using the shower (at least in room 301, you can still manage to sleep). There is... More 

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ComfitelHotelGroup, General Manager at City Hotel Comfitel, responded to this review

Thank you for your feedback. Your opinion is very important for us. All rooms of category, you stayed in, will be completely renovated in 2 months. Other categories of rooms (Standard Double/Twin and Standard single) were renovated in 2010. We are looking to welcoming you next time to our hotel. More 

Dublin, Ireland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 24, 2011

The hotel is a bit out of town centre but well served by bus services and it's only a 5 minute walk to a brand new Metro station. There are no good restaurants in the vacinity and the breakfast was limited and lacking in variety. However the staff were very friendly and the bedrooms were clean, comfortable and modern with... More 

Was this review helpful? Yes
ComfitelHotelGroup, General Manager at City Hotel Comfitel, responded to this review

Thank you for your review. Unfortunately, our property does not have a lift, because the hotel is located in historical building. To avoid a misunderstanding with guests, we added this detail to all decsriptions of our hotel. Thank you for your kind words about our service, staff and rooms. We will be happy if you will stay at our hotel... More 

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