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Petro Palace Hotel

Certificate of Excellence
Hotel website
Malaya Morskaya St., 14, St. Petersburg 190 000, Russia
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10% off room rate
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Petro Palace Hotel
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567 Reviews from our TripAdvisor Community

Traveler rating
    259
    244
    52
    9
    3
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125
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Tel Aviv, Israel
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A nice hotel, very good service and comfortable rooms. But, the main feature is the wonderful location. Close to the Nievsky Prospect, to Itshak church, to the Marinski opera house, to the Nieva river and many other great attractions.

Was this review helpful? Yes
Dubai
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Nice quiet comfortable rooms. Excellent location for visitors. Many tourist attractions locally with many restaurants and bars close by. For business this is an excellent hotel with good wifi and an excellent breakfast to start your day.

Was this review helpful? Yes
Houston, Texas
Level Contributor
226 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Petro palace hotel is a nice hotel in the very center of St. Pete; honestly you can walk to most notable places, the area feel safe and it is not too noisy. Hotel is clean, and they do what they are supposed to without too much fuss. Staff is professional and even if English is not their best they always... More 

Was this review helpful? Yes 1
Moscow, Russia
Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

was a good experience in hotel.. clean, quiet, with very good breakfast (the best into the hotel).. the last floor restaurant had not really a fantastic view like they offer... is good, but nothing special... good bathroom, not big but complete...

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Hertford, United Kingdom
Level Contributor
119 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideally situated for a 1st visit to St Petersburg and offers a very good service. We checked in smoothly and were happy with our standard room, which was modern and comfortable, though no view, just overlooking other rooms round a small courtyard. Sound-proofing between rooms (floor 6) is an issue which needs addressing. Unfortunately, our white face... More 

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As well as an ideal location it was great for walking, the hop on hop off bus, the metro and even the canal if you wish a trip on that. The staff at reception were efficient and very friendly especially Natalia and Jenny. We booked two trips through the concierge , which proved beneficial as we did not have to... More 

Was this review helpful? Yes 1
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Guest, Greetings from Petro Palace Hotel! First, thank you very much for choosing us for your recent stay in St. Petersburg! We very much appreciate that you spent your time to complete feedback on the site to sharing experience of your stay with us. It helps us to improve our service and facilities. I was very pleased to read... More 

Monmouth
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This could be a hotel in any city in the Western World - no elderly woman at the end of the corridor watching the comings and goings, as in the past. Modern, very clean, staff pretty friendly (though often rushed e.g. supporting the breakfast buffet) good bathroom and excellent shower, fresh fruit and bottled water in the room. Downside, simply... More 

Was this review helpful? Yes 1
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments and sharing your experience with the Petro Palace Hotel. You indicated in your response that some moments during your stay were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not fully... More 

Swansea, United Kingdom
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel is centrally located for the true traveller to get about on foot, with St Issac Cathedral a few steps away it is a good landmark. The Service was excellent and the rooms were very clean and comfortable. This was our second visit to Saint Petersburg. The Staff were always helpful and spoke your language,. The breakfast selection was... More 

Was this review helpful? Yes 1
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Adrian, Thank you for taking the time to share a review about your recent stay on TripAdvisor. We are delighted to read that you have enjoyed the location, hotel and service. At the Petro Palace hotel all team are dedicated to delivering really good service and to create memorable moments to all our guests and we are glad to... More 

West Sussex, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As independent travellers, we needed a letter of invitation to get our visa, and the hotel dealt with it very efficiently. This initial good impression was further enhanced on arrival. Staff spoke excellent English and were very helpful. Rooms very clean and well serviced. Every facility you could wish for, including handy lobby bar/coffee shop, top floor trattoria and next... More 

Was this review helpful? Yes
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Thank you for posting a glowing and detailed review of your stay at Petro Palace Hotel. We enjoyed reading your feedback so much that we have already shared with the whole team. We are delighted you received very efficient service from our team from the very beginning and a warm welcome on arrival, which certainly makes a stunning first impression.... More 

Lisbon, Portugal
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Being S. Petersburg one of the most interesting cities in Europe, this hotel is really a good option to stay while visiting this 'must'. It is located in the city center, a 10 min walk to the astonishing Hermitage Museum. The service is good, with a very helpful eager to please english speaking staff, excelent breakfast and the price is... More 

Was this review helpful? Yes 1
Elena N, Front Office Manager at Petro Palace Hotel, responded to this review

Dear Guest, Thank you for sharing with us your review regarding your recent stay with us. It is always very nice to read that our guests were happy with their experience with us and I am delighted to read that you felt Petro Palace Hotel location convenient and that you liked our staff and quality of service provided. Looking forward... More 

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