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Alexander House

Travelers' Choice award winner
Kryukova Kanala Emb., 27, St. Petersburg 190068, Russia
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Alexander House
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311 reviews from our community

Traveler rating
    255
    45
    10
    1
    0
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41
160
15
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Beijing, China
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pretty nice place, however they features, bathtubs, gym. The location not convenient to get to the center of the city. Rooms are spacious but noisy and decoration is cheap at times. Service is ok, not outstanding. This is a bit different from the expectations I had, vis-à-vis the rating.

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Jbmonnier, Thank you very much for sharing opinion with us, we highly appreciate it! We are very sorry to hear that Alexander House did not exceed your expectations. As to the location - we are trying to announce on each and every source that we are located not in the city center, which for foreign guests is usually Nevsky... More 

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at Alexander House. It is beautifully renovated to be both highly functional & sympathetic to the era. The courtyard is delightful, the menu has good variety & the cook / chef is excellent. The staff are all young & have excellent manners & customer service. Alexander House is away from the hustle & bustle of... More 

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Victoriajones12, Thank you very much for sharing your opinion with us! We are glad to hear that you enjoyed your stay, atmosphere of the house and quality of food! We are working hard to make our guests feel comfortable and happy when guests appreciate our efforts. We really hope that next time you will also stay with us! Wishing... More 

Netherlands
Contributor
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed with our three children three nights at this marvellous small luxury hotel. A very friendly and helpfull staff with very clean and comfortable rooms. Especially the appartment room which can accomodate 4 people in two bedrooms is amazing. The hotel is centrally located to several major tourist sites and is situated at a canal with fine views. The... More 

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Luciano065, Thank you very much for finding time to write a review about your stay! We are happy to hear that our guesthouse suited to you and your family, especially children.Our major task is to keep the atmosphere of hospitality and home warmth and your kind words is a proof that we made one more step towards our aim!... More 

los angeles
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

A great place to stay if you want to stay in a quieter side of town, or want to be able to walk to and from the Mariinsky Theater. The staff is young and very eager to please - everyone was extremely helpful. The hotel rooms themselves are unique and feel like one is staying as a guest of a... More 

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear theom, Thank you very much for sharing your opinion with us! We are glad to hear that you enjoyed your stay and could feel the atmosphere of hospitality which we are trying to keep at Alexander House ! We really hope that next time you will also stay with us! Wishing you interesting trips. Kindest regards, Ekaterina. More 

Geneva, Canton of Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2015

This wonderful small hotel provides excellent service and a quiet relief from the overwhelming beauty of St Petersburg. After a day of continual amazement walking around this fabulous city, Alexander house provides a comfortable welcome with kind and gentle staff in unique and beautiful surroundings. The building is a small classical style right on a quiet canal just of the... More 

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear GMS161, Thank you very much for sharing your impressions and opinion with us. This is the highest reward for us to hear that our guests enjoyed their stay, especially when it is a family as Alexander House was created as a family guest house. It is pleasure for us to hear that you appreciated our staff, service and atmosphere... More 

Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

it's very well placed. perfect service and meal. Breakfast is really great as well as a daily & evening activity of restaurant. All rooms are differ one to each other, designed and furnished, with sense of humor. Recommended )

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Aepishin, Thank you for choosing our guest house and for taking your time to share your opinion about us on Tripadvisor.com. We are very glad to see you among our guests and happy to hear that you enjoyed your stay. We hope to see you again at Alexander House very soon. Kindest regards, Ekaterina. More 

Vantaa, Finland
1 review
5 of 5 stars Reviewed March 1, 2015

This hotel offers individually tailored rooms with most interesting and beautiful decoration! Stuff is very generous and helpful as well! The hotel has 24h kitchen and a peaceful surroundings. 30-40 minute walking to the "center".

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EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Mikko, We are very thankful to you for spending time on review about your stay. We highly appreciate warm words regarding our guesthouse, its service, restaurant and atmosphere in general. We are happy to hear that the design of the rooms and the house was at your taste and hope that for your next visit to St.Petersburg you will... More 

Moscow, Russia
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 13, 2015

We have booked our stay in a- house through Slh hoping that the hotel will do its best to confirm the slh membership. We have reserved room Venezia , and had a confirmation from the hotel. We have also asked for a transportation at the airport ... Needless to say that nobody was waiting for us at the airport, moreover... More 

Was this review helpful? Yes 6
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Tatyana, Thank you for spending time to share your opinion with us. First of all allow me to bring our deepest apologies for the misunderstanding with the room choice. We highly appreciate our SLH members and always try to satisfy their wishes and requests. We fully understand that your impressions were destroyed and very sorry for that as well... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

the hotel is small and quiet. Service is excellent and friendly. My room was large and comfortable. The food was good, wholesome and healthy. Mariinsky Theatre is a 10 minute walk There are trams and buses not too far away which sometimes work out quicker than the underground because of its extreme depth. I would love to stay here again

Was this review helpful? Yes 2
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Jeff, Thank you for choosing our guest house and finding time to share your opinion and impressions. We were glad to hear that you find our guest house great and happy to hear that you enjoyed your stay with us! Do hope to see you again very soon. Kindest regards, Ekaterina. More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

we stayed (for a week) at alexander house at the end of a 7wk trip around the world. it was absolutely fantastic. it has a very cosy family feeling, like being in a home and the staff and rooms are extraordinary. it was my daughter's 9th birthday on our last day and the staff were lovely to her and gave... More 

Was this review helpful? Yes 1
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Churchill2015, Thank you for choosing our guest house and for spending time to share your opinion about your stay on Tripadvisor.com It was a great pleasure to read such a wonderful review. We are happy that you enjoyed your stay, likes our staff and restaurant as we work hard on both so our guests could enjoy their vacation and... More 

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