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Alexander House

Travelers' Choice award winner
Kryukova Kanala Emb., 27, St. Petersburg 190068, Russia
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Alexander House
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Alexander House
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302 reviews from our community

Traveler rating
    247
    45
    9
    1
    0
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38
155
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Geneva, Canton of Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This wonderful small hotel provides excellent service and a quiet relief from the overwhelming beauty of St Petersburg. After a day of continual amazement walking around this fabulous city, Alexander house provides a comfortable welcome with kind and gentle staff in unique and beautiful surroundings. The building is a small classical style right on a quiet canal just of the... More 

Was this review helpful? Yes
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear GMS161, Thank you very much for sharing your impressions and opinion with us. This is the highest reward for us to hear that our guests enjoyed their stay, especially when it is a family as Alexander House was created as a family guest house. It is pleasure for us to hear that you appreciated our staff, service and atmosphere... More 

Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

it's very well placed. perfect service and meal. Breakfast is really great as well as a daily & evening activity of restaurant. All rooms are differ one to each other, designed and furnished, with sense of humor. Recommended )

Was this review helpful? Yes
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Aepishin, Thank you for choosing our guest house and for taking your time to share your opinion about us on Tripadvisor.com. We are very glad to see you among our guests and happy to hear that you enjoyed your stay. We hope to see you again at Alexander House very soon. Kindest regards, Ekaterina. More 

Vantaa, Finland
1 review
5 of 5 stars Reviewed March 1, 2015

This hotel offers individually tailored rooms with most interesting and beautiful decoration! Stuff is very generous and helpful as well! The hotel has 24h kitchen and a peaceful surroundings. 30-40 minute walking to the "center".

Was this review helpful? Yes
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Mikko, We are very thankful to you for spending time on review about your stay. We highly appreciate warm words regarding our guesthouse, its service, restaurant and atmosphere in general. We are happy to hear that the design of the rooms and the house was at your taste and hope that for your next visit to St.Petersburg you will... More 

Moscow, Russia
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 13, 2015

We have booked our stay in a- house through Slh hoping that the hotel will do its best to confirm the slh membership. We have reserved room Venezia , and had a confirmation from the hotel. We have also asked for a transportation at the airport ... Needless to say that nobody was waiting for us at the airport, moreover... More 

Was this review helpful? Yes 6
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Tatyana, Thank you for spending time to share your opinion with us. First of all allow me to bring our deepest apologies for the misunderstanding with the room choice. We highly appreciate our SLH members and always try to satisfy their wishes and requests. We fully understand that your impressions were destroyed and very sorry for that as well... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015

the hotel is small and quiet. Service is excellent and friendly. My room was large and comfortable. The food was good, wholesome and healthy. Mariinsky Theatre is a 10 minute walk There are trams and buses not too far away which sometimes work out quicker than the underground because of its extreme depth. I would love to stay here again

Was this review helpful? Yes 2
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Jeff, Thank you for choosing our guest house and finding time to share your opinion and impressions. We were glad to hear that you find our guest house great and happy to hear that you enjoyed your stay with us! Do hope to see you again very soon. Kindest regards, Ekaterina. More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2015

we stayed (for a week) at alexander house at the end of a 7wk trip around the world. it was absolutely fantastic. it has a very cosy family feeling, like being in a home and the staff and rooms are extraordinary. it was my daughter's 9th birthday on our last day and the staff were lovely to her and gave... More 

Was this review helpful? Yes 1
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Churchill2015, Thank you for choosing our guest house and for spending time to share your opinion about your stay on Tripadvisor.com It was a great pleasure to read such a wonderful review. We are happy that you enjoyed your stay, likes our staff and restaurant as we work hard on both so our guests could enjoy their vacation and... More 

Imatra, Finland
Top Contributor
141 reviews 141 reviews
67 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed December 20, 2014

Small but interresting hotel near Sadova Ulitsa at silent area.Insde it loooks like castle with two library lobbies ,all even small details fully determined with good taste.stairs,walls everything in good condition.All rooms decorated with different theme mainly ideas from different countries and cities.all stuff also briefed to be helpfull and polite.Restaurant open day round and breakfast was ok but average.Recomended... More 

Was this review helpful? Yes 1
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Mattisaki, Thank you for choosing our guest house and for spending time to share your opinion about your stay on Tripadvisor.com It is a great pleasure to read such reviews, they help us to improve our service which is very important issue to us. We are looking forward to welcome you back to the Alexander House soon. Wishing you... More 

Saint Petersburg, Saint Petersburg City, Russia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2014

This was our most recent stay in this wonderful little hotel (our room was Mexico), and the whole establishment really continues to out-do itself. Beautiful building and decor, fantastic staff, a great and quiet location, and amazing food on top of all of that. Since it was Thanksgiving, the staff graciously agreed to have a table reserved for us and... More 

Was this review helpful? Yes 3
EkaterinaS233, Директор по продажам at Alexander House, responded to this review

Dear Laura, Thank you for choosing our guest house and for taking your time to share your review on Tripadvisor.com. We are happy to hear that you enjoyed your stay with us. It was a great pleasure for us to welcome you and hear that you were pleased with your special dinner for Thanksgiving. Hope to see you again among... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 27, 2014

The Alexander House is in a beautiful old building in a quiet neighborhood very close the the Mariinski theatre. It's wonderful just to stroll along the channels in the old quarters of St Petersburg. The hotel's staff is amazing, very kind and helpful. We stayed in a standard room (Mallorca) which was spacious and romantic. There are also lovely common... More 

Was this review helpful? Yes
AlexanderHouseSPb, Менеджер по связям с общественностью at Alexander House, responded to this review

Dear Johanna, Thank you very much for choosing our guest house and for taking your time to share your opinion about us on Tripadvisor.com. We were very glad to see you among our guests and happy to hear that you find our property a good place to stay again. Do hope to be able to welcome you here soon. Kindest... More 

NY
Top Contributor
69 reviews 69 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 25, 2014

This was definitely one of the best boutique hotels I have stayed in. From the reception and check in to the departure, everything was wonderful. The staff are all young but extremely responsive. The rooms (we stayed in the Peking Room) are well appointed. Breakfast is a highlight, with a lovely buffet style spread and eggs or crepes made to... More 

Was this review helpful? Yes 1
AlexanderHouseSPb, Менеджер по связям с общественностью at Alexander House, responded to this review

Dear Twinkieboy, Thank you for choosing our guest house. It is a real pleasure to receive good responses from such an experienced traveller. We were glad to hear that you find our guest house wonderful. I resend your note about shower curtain to our general manager and we will take it into consideration. Do hope to see you again. Kindest... More 

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