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Alexander House

Travelers' Choice award winner
Kryukova Kanala Emb., 27, St. Petersburg 190068, Russia
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344 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (344)
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    (89)
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Loppem, Belgium
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 6 nights with two persons. Super friendly and helpfull staff. Cosy hotel with beautifull rooms, excellent breakfast and diner. Easy to reach the city center by bus. Busstop a few 100 m away. Good value for money. Hotel situated in a calm area of the city.

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Sydney, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel, no doubt about it. We found the service excellent, the food excellent and the rooms and appointments excellent. Sure it's a little out of the way, but St.Petersburg is quite spread out as a city, so it really depends on what you are there to see. We don't mind walking and ended up walking back... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
92 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 7 nights with our 21mo daughter in the 2bed Barcelona room. It is LOVELY. Our daughter was delighted with the large window seat where she could watch the boats float past every minute or so. We could also see two major churches from our window. It is on the third story but no elevator so luckily it wasn't... More 

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San Francisco, California
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Charming property, well located if the evening program involves trips to the Mariinsky for ballet or opera, or if you want a break from the tourist rush after a day of sightseeing. Very professionally run, with superb housekeeping, maintenance, and attention to detail. Each room has a locational theme---we stayed in 'Paris' and our daughter/ son-in-law stayed in 'Venice'---both excellent... More 

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EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Westernfront1, Thank you very much for finding time to share your opinion with us! We highly appreciate your warm words regarding room choice, work of staff and quality of our restaurant. We will take into the consideration your notes regarding menu extension and promise that our team do their best to improve this aspect of our service. I really... More 

Paris, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a wonderful experience . Very well designed ,neat & clean room,friendly & helpful staff esp. Gaspadin ilya. Cozy resturant with good food , very polite & friendly staff ,libary & common TV room was so quite and comfort . Overall fell you are at home . Amir Tabarra

Was this review helpful? Yes
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Amir, Thank you very much for finding time to share your opinion with us. We are happy to hear that you enjoyed your stay and highly appreciated the atmosphere of home, good service and work of the staff. We hope that you will choose Alexander House for your next stay while in St.Petersburg. Wishing you interesting trips. Kindest regards,... More 

Mexico City, Mexico
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in a beautiful house. The decoration is exquisite. The staff makes sure you feel right at home from the very beginning. Breakfast is really good. I would recommend this hotel if you are looking for a home-like experience with all the perks of being in a hotel.

Was this review helpful? Yes 1
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Laura Pamela S, Thank you very much for finding time to write a review about Alexander House. It was a big pleasure to read you warm words about our house, good atmosphere and work of our staff. We really hope to see you again among our guests! Wishing you interesting trips. Kindest regards, Ekaterina. More 

Paris, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice small and welcoming boutique hotel highly recommended. The place is charming, homemade breakfasts are delicious and the staff is really kind and committed to provide thoughtful and personnalised services. Slightly away from the city centre, notably Ermitage museum and the main street Nevskiy Prospekt... (approx. 20-30mn walking distance), the hotel is located in a quite and pretty environment overlooking... More 

Was this review helpful? Yes 3
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Jerome-e-r, Thank you very much for such a nice review. We are extremely happy to hear that you enjoyed your stay and appreciate warm words regarding the quality of our breakfasts and service. We will tell the words of appreciation personally to Igor, he was very happy to be helpful. We do hope to see you again among our... More 

Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 19, 2015

We booked Alexander House because it was top in Trip Advisor and because the photographs and reviews told a very good story. Our expectations were exceeded. This was our first visit to Russia. We had a transfer arranged from the airport to the hotel, which was organised by the hotel. Perfect. We stayed in room "London". A very nice room,... More 

Was this review helpful? Yes 6
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Sj99ad, Thank you very much for finding time to write a review about us! We are extremely happy to hear that you enjoyed your stay and highly estimated the service we provide. Reading such reviews gives us a hope that we are doing our best to exceed the expectations of our guests! We do hope to see you again... More 

San Francisco
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 18, 2015

Alexander House is perfect for travelers seeking a top quality boutique experience in a secluded lovely location at the confluence of two canals, crowned by a view of cerulean cathedral domes covered with gold stars. Right down the street the old and new Marinsky Theaters with online ticket purchasing service will fill your nights with convenient world class entertainment, A... More 

Was this review helpful? Yes 6
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear ChairWell, Thank you very much for such a lovely and soulful review, it was a big pleasure to read it! Despite we are a little away from the city center we are truly believe that most of our guests will appreciate our location. As you correctly said we have a good good public transport which allows you to reach... More 

San Francisco, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 16, 2015

Stayed here for over a week in the Marrakesh room. It was very good size for the money although (and this hardly the hotel's fault) their was some medium annoying construction noise next store). Otherwise a good room. As some other clients have already mentioned here, a big plus for this hotel is their staff: personable, sincere, and eager to... More 

Was this review helpful? Yes 1
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear 604pluto, Allow me to thank you for such a meaningful review! It is very important for us to listen to our guests in order to find out what aspects we need to improve. Your review is not an exception. We will take into the consideration all your notes regarding staff and do our best to improve their language skills... More 

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