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Alexander House

Travelers' Choice award winner
Kryukova Kanala Emb., 27, St. Petersburg 190068, Russia
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Alexander House
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329 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (329)
  • Mar-May only
    (89)
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    (106)
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    (81)
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    (53)
All months
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked Alexander House because it was top in Trip Advisor and because the photographs and reviews told a very good story. Our expectations were exceeded. This was our first visit to Russia. We had a transfer arranged from the airport to the hotel, which was organised by the hotel. Perfect. We stayed in room "London". A very nice room,... More 

Was this review helpful? Yes 3
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Sj99ad, Thank you very much for finding time to write a review about us! We are extremely happy to hear that you enjoyed your stay and highly estimated the service we provide. Reading such reviews gives us a hope that we are doing our best to exceed the expectations of our guests! We do hope to see you again... More 

San Francisco
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Alexander House is perfect for travelers seeking a top quality boutique experience in a secluded lovely location at the confluence of two canals, crowned by a view of cerulean cathedral domes covered with gold stars. Right down the street the old and new Marinsky Theaters with online ticket purchasing service will fill your nights with convenient world class entertainment, A... More 

Was this review helpful? Yes 2
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear ChairWell, Thank you very much for such a lovely and soulful review, it was a big pleasure to read it! Despite we are a little away from the city center we are truly believe that most of our guests will appreciate our location. As you correctly said we have a good good public transport which allows you to reach... More 

San Francisco, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for over a week in the Marrakesh room. It was very good size for the money although (and this hardly the hotel's fault) their was some medium annoying construction noise next store). Otherwise a good room. As some other clients have already mentioned here, a big plus for this hotel is their staff: personable, sincere, and eager to... More 

Was this review helpful? Yes 1
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear 604pluto, Allow me to thank you for such a meaningful review! It is very important for us to listen to our guests in order to find out what aspects we need to improve. Your review is not an exception. We will take into the consideration all your notes regarding staff and do our best to improve their language skills... More 

West Malling
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel, with really personal service, a lovely setting, rooms and food. Its a good choice, however it is about 20 -25 mins walk from the historic heart of St Petersburg with no Metro station. We found that after a day of walking and sightseeing we were discouraged to go back into the City in the evening... More 

Was this review helpful? Yes 1
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear CCastleWestMalling, Thank you very much for spending time to share your opinion with us. It is important for us to hear from our guests their opinion in order to improve the quality of service we provide. We are happy to hear that you liked the hotel in general. As to the location - unfortunately, this is the issue we... More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent in this hotel 7 nights at the beginning of June, and we really enjoyed it a lot. It would be really a perfect place to stay if it was a bit closer to the city center (it is not really far away, but if you want to get to Nevskiy, which is the main avenue of the city,... More 

Was this review helpful? Yes
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Dantelle15, Thank you very much for sharing your opinion with us. The biggest reward for us to hear warm words about our atmosphere, staff and breakfasts. As to the location-you are right, we are a bit far from the Nevskiy for many guests, however we have a lot of public transport by which you can easily reach the desired... More 

wirral
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have had a super time during our 5 days in St Petersburg and the staff and ambience at the hotel complemented the wonderful sights. From entering to leaving the hotel our every need was met, room (Mexico) superb, breakfasts great - cooked dishes to order and pleny of choices and with lots of fresh fruit as well. We had... More 

Was this review helpful? Yes
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Marj47, Thank you so much for such a wonderful review. We are happy to hear that you really enjoyed your stay, for us your words is the biggest award! We do hope to see you again among our guests! Wishing you interesting trips. Kindest regards, Ekaterina More 

san francisco
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have stayed here over a week. The Pros: Staff is friendly and helpful and I like them. Room size is pretty good. Breakfast is good as well. Cons: much too far away from city ceneter--if you want to be far from the crowd then this is the place for you but plan on a lot of taxi cab rides (unless... More 

Was this review helpful? Yes 1
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Ramram77, Thank you very much for finding time to share your opinion with us. It is very important for us to hear reviews from our guests in order to improve the quality of our service. We are happy to hear you liked the hotel in general. As to your notes regarding young staff - this is a common situation... More 

Tel Aviv, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very good small hotel, in a quiet place. Each room is designed in a different theme. Rooms are big and well equipped.Decorations might look cheap at times :) Nice breakfast. Some walking is required to get to city center. Staff is extremely friendly and helpful. Recommended.

Was this review helpful? Yes
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Alex, Allow me to thank you for finding time to share your opinion with. We highly appreciate guests's reviews as they help us to improve our service and keep it on a high level. We will take into consideration all your remarks and hope next time we could see you among our guests. Wishing you interesting trips. Kindest regards,... More 

Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is located near the canal and within about 20 min. walking distance to the Nevsky- city center. There are lots of nice buildings and you cross to the canals while walking to the city center, so walking is really attractive way to explore... The district is a bit quiet in the evening but, we didn't feel unsafe. This boutique... More 

Was this review helpful? Yes 2
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear Narsisus, We are happy to see that you found time to share your opinion with us! It is wonderful to hear that you could feel the warm atmosphere of our house, enjoy our breakfasts and service we provide. We hope that next time you will stay with us and could enjoy the beauty of our summer garden. Wishing you... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a lovely hotel located in a quiet street beside a canal. The staff were friendly and helpful, and the individually decorated rooms are beautiful. It's a 3km walk or bus ride to the centre. Overall this hotel is great value.

Was this review helpful? Yes 1
EkaterinaAH, Директор по продажам at Alexander House, responded to this review

Dear David, Thank you very much for finding time to write such a good review about us. We are happy to hear that you could enjoy your stay and appreciated our staff and atmosphere in general. We really hope to see you again among our guests! Wishing you interesting trips. Kindest regards, Ekaterina. More 

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