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Kempinski Hotel Moika 22

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Reki Moiki Emb., 22 | Palace Square, St. Petersburg 191186, Russia
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Best prices for: 1 room 1 guest
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Kempinski Hotel Moika 22
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610 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Hong Kong
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed today NEW

Excellent location which is so close to the Hermitage Museum. I stayed at a single room for 4 nights in June 2015. The hotel facilities were just ordinary for a normal 4 star hotel in Europe. The room was pretty small and the working chair was blocking the bathroom door. There was no power switch for the bathroom light and... More 

Was this review helpful? Yes
Memphis, Tennesee
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 6 days in June,2015.Nice hotel although a little dated. Good location. 5 minute walk to Hermitage and Neva Riverbank, 1 block from very upscale department store, and 10-15minutes from metro. Concierge staff very helpful. Clean and comfortable.

Was this review helpful? Yes
Rome
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just a few steps from the Hermitage Museum, very helpful service (Visa letters, concert bookings, transport arrangements, you name it, they'll do it for you with a smile). The restaurant on the top floor has amazing views and a beautiful terrace. I loved the "old marine" decor of the superior room but I have to add that it was also... More 

Was this review helpful? Yes
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Ludovica40, Thank you for writing a review about your stay with us! It was a pleasure to know that you liked our unique location as well as our service and facilities. We wouid be glad to welcome you back soon! Sincerely Yours, Simon Zaglmann General Manager, Kempinski Hotel Moika 22 More 

Washington DC, District of Columbia
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful location. Across from the Hermitage Palace and walking distance to great restaurants. The rooms are small for the price. Their service is great. I recommend to people who would not mind to pay higher price for quality. I will come again.

Was this review helpful? Yes
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Nader H, We would like to thank you for taking the time to share your experiences. It was a great pleasure to learn that you enjoyed your time at the Kempinski Hotel Moika 22 and we hope that your trip have left only positive memories. We are looking forward to seeing you back to Kempinski Hotel Moika 22. Sincerely... More 

Geneva, Switzerland
Level Contributor
169 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Truly an excellent choice for business or leisure. The hotel is extremely central and well located (just 20 minutes from the airport and walking distance to the Hermitage and the historical part of SP). The rooms are clean and well decorated. The breakfast buffet is really nice and with a vast choice of fish, meat, breads etc. Excellent start of... More 

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Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear LuneLune, We thank you for staying at the Kempinski Hotel Moika 22 and highly appreciate your kind review. It is our daily task to maintain high standards of customer service, so we are truly happy that you enjoyed your stay and recommend our hotel. We would like to special thank you for your kind words about our attentive and... More 

Gerrards Cross
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely and very comfortable hotel, walking distance from the main sites. The roof terrace restaurant and bar has amazing view, fantastic food and one of the best cocktail waiters I came across:-). The breakfast spread will satisfy any palette, definitely worth having. The only niggle was the concierge service. Although staff was very helpful, the information I got was wrong... More 

Was this review helpful? Yes
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Cassandra0042, We are glad that you enjoyed your stay at Kempinski Hotel Moika 22 and would like to thank you for the positive review about our hotel on Tripadvisor. It's our daily task to maintain high standards of customer service, so we regret that you were not fully satisfied with our concierge service. Please accept our apologise and rest... More 

Milan, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kempinski St Petersburg is the place to be while staying in Russia's most beautiful city. The position is top:the hotel is just a minute away from the Palace Square and the State Hermitage Museum. The staff is extremely friendly and helpful, always ready to give you precious advice regarding eveyrthing in the city, excellent quality of guests' relations service! The... More 

Was this review helpful? Yes 3
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Alyona_Kaz, We thank you for your kind comments regarding our hotel. It was great pleasure and honor to know that you liked everything from our location and breakfast to the best quality guest relation service! We do hope to welcome you back to the Kempinski Hotel Moika 22 soon! Sincerely Yours, Simon Zaglmann, General Manager, Kempinski Hotel Moika 22 More 

Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An absolutely perfect location and impeccable standards at this Kempinski Hotel #22 Moika in this magical city of St. Petersburg was only heightened by the wonderful people working at the hotel and representing their brand so perfectly. The Concierge desk is staffed by wonderful Angels who always had a great idea or two or three for me. They worked very... More 

Was this review helpful? Yes 2
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Carmen A, Thank you very much for such wonderful words about your stay at our hotel! We were happy to know that everything from our unique location to the high quality service was to your pleasure and satisfaction and that your trip to St Petersburg has left only positive memories. We are looking forward to welcoming you back at... More 

Vilnius, Lithuania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just departed the Kempinski Moika 22 in St. Petersburg. The location can't be beat. You are just a stone's throw from the Hermitage on a quiet canal street. The service was impeccable. The various Concierge we dealt with provided great advice including some wonderful restaurants. I would highly recommend it. The rooms are very tastefully done and the hotel... More 

Was this review helpful? Yes 2
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Brian C, Let us thank you for taking time and sharing your feedback about the stay at our hotel. It was great pleasure to know that you highly appreciated our service and facilities. We also would like to say special thank you for your kind words about our attentive Concierge Team. We would be glad to welcome you back... More 

St. Petersburg, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I must confess that this was one of the best hotel experiences ever. The room was booked for a wedding night so we expected some amenities, however we were pleased to find out a very personal touch. Professional concierge and hotel staff took care about all organization. Elena - concierge prepared a room for us in a blue and white... More 

Was this review helpful? Yes 2
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear NKirillova, Thank you for choosing our hotel for such an important and remarkable day! We are truly delighted that you enjoyed your stay with us and would like to congratulate you one more time wishing you happiness and prosperity! We would be glad to welcome you back to our hotel! Sincerely Yours, Simon Zaglmann General Manager Kempinski Hotel Moika... More 

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