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Kempinski Hotel Moika 22

Certificate of Excellence
Reki Moiki Emb., 22 | Palace Square, St. Petersburg 191186, Russia
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1 room 1 guest
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Kempinski Hotel Moika 22
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681 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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  • Danish first
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English first
  • All months
    (681)
  • Mar-May only
    (152)
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    (256)
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    (153)
  • Dec-Feb only
    (120)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Good hospitality best convenient location well priced.as we r pure veg. We were offered hot breakfast along with regular items on special request to the chef .We r thankful to him.Almost three veg items were prepared yesterday for four of us. After a great breakfast the whole day remains comfortable! They had lots of different fruits, dry fruits,breads,juices,cheese,coffees,teas,porridges,yogurts,and what not.Many... More 

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Denver, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Historic property with upgraded rooms. Courteous staff. Nice restaurants and tea lounge with a great selection of in house tea blends. Centrally located few block from Hermitage Museum as well as nightlife.

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Melbourne, Australia
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Completely agree with others that this is a top hotel, and we had a very nice suite. Just a minute walk over a canal bridge and you are at Palace Square, between the Hermitage and the General Staff Building. We booked tickets to the Hermitage online and the hotel printed out the vouchers for us. Time ran out and we... More 

Was this review helpful? Yes 1
Berlin, Germany
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

The Kempinski Moika hotel has got an excellent location in Saint Petersburg, in a silent side street at the canal and yet only a couple of minutes away from the Nevski Prospekt. I stayed for the first time in this hotel and was impressed of everything. The personnel was overall courteous and polite. Upon request I even obtained a late... More 

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Aarhus, Denmark
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

2 weeks back I stayed with my family at Kempinski and it was a fantastic expierence. The service level here is very high and as an example it was possible to borrow 2 Baby carriages from the hotel instead of bringing our own (Thanks you Daria!!). Also there were bathrobes and slippers available in the room for children. Also I... More 

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Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Jfamme, We would like to thank you for taking the time to write such a positive review. We are happy that you and your children enjoyed the stay at our hotel. We deeply appreciate your kind words about our service, breakfast and location. We look forward to welcoming you again to our hotel during your next visit St Petersburg.... More 

Coffs Harbour, Australia
Level Contributor
96 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago

We had five nights while we enjoyed the delights of St Petersburg and found this hotel to be ideally located for a first time visitor to this beautiful city. The hotel is two short blocks from Nevsky Prospekt and a very short walk across the bridge and round the corner to the Hermitage, less than a hundred yards. The location... More 

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Bedford, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had changed our hotel booking at the last minute to the Kempinski. We were supposed to stay at the Official State Hermitage Hotel, which looked beautiful, but which we discovered was nowhere near The Hermitage. The Kempinski was just around the corner from the Winter Palace, overlooking the canal. The staff were very friendly and helpful with anything we... More 

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Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear janej85, First of all let us thank you for your time and kind review. It is our pleasure to learn that you enjoyed our location and helpful staff. It is very motivating for our team to have a positive feedback from our guests. We would be glad to welcome you back here at Kempinski Hotel Moika 22! Sincerely Yours,... More 

Sao Paulo
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

In the heart of the city, walking distance to main attraction...BUT, bedrooms although spacious look very old and mattress not comfortable (OLD!). The curtains were not able to block the light, making hard to sleep after 7am... Bathroom is RIDICULOUS small and there is NO box to separate shower from the rest of the bathroom (only a cheap curtain). After... More 

Was this review helpful? Yes 1
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear vianna.eduardo, Thank you for taking the time to write your review and we sincerely appreciate your feedback. We are terribly sorry to hear that you were not satisfied with your stay at our hotel. Please be assured that your comments were forwarded to the respective departments and they will look into performing better in their area. We hope that... More 

Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and my son's family stayed here in July 2015 for 7 nights. We were upgraded upon arrival. The staff were extremely helpful and friendly. The location is excellent and within walking distance to all major attractions. The staff are efficient starting from the concierge to cleaning staff. Rooms are well furnished and large sized and extremely clean. The... More 

Was this review helpful? Yes 1
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear DrNat78, Thank you for staying at Kempinski Hotel Moika 22 and sharing your experience! It is our great pleasure to know that everything about your stay with us was to your satisfaction. We would be glad to welcome you back to our hotel during your next visit to St Petersburg! Sincerely Yours, Simon Zaglmann, General Manager, Kempinski Hotel Moika... More 

Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a 4 nights business trip here and it was one of the best hotel stays ever! I was super surprised from the first second I came in. Everyone was so polite, so fast and professional, I couldn't be happier. What surprised me the most was breakfast. It was amazing, best service, a wide choice of food, fruits, dishes... More 

Was this review helpful? Yes 1
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear George M, Thank you very much for staying at Kempinski Hotel Moika 22 and sharing such a positive feedback with us. It's a great pleasure to learn that you enjoyed your stay and we managed to create a memorable experience for you. Please rest assured that your special thank you will be forwarded to Tatiana. We would be glad... More 

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