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Kempinski Hotel Moika 22

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Reki Moiki Emb., 22 | Palace Square, St. Petersburg 191186, Russia
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Best prices for: 1 room 1 guest
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Kempinski Hotel Moika 22
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614 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gurgaon, India
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Possibly the best location and luxury in heart of saint Petersburg. Loved the short walk to Hermitage, neviski prospect and river. Helpful ,polite and cheerful staff. Nice roof top restaurant.The rooms are nice and comfy. The ride from airport is approximately 45 minutes and costs 900 rouble

Was this review helpful? Yes
Krakow, Poland
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a very luxurious hotel where you can be sure you will be pampered in many ways. I appreciated the most fantastic location almost facing Ermitage, naturally friendly staff and that little card with running routes you can take with you on the run. At the same time the aircondition is far too loud but they are working on... More 

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Philadelphia, Pennsylvania
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So tell was in a great location as the Hermitage is right across the street in the Netskye Prospect is one block away which is great shopping. The single rooms are small but the rooms and service is first class. The church of the blood is walking distance and the river is very close. Make sure that you stay up... More 

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Hong Kong
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Excellent location which is so close to the Hermitage Museum. I stayed at a single room for 4 nights in June 2015. The hotel facilities were just ordinary for a normal 4 star hotel in Europe. The room was pretty small and the working chair was blocking the bathroom door. There was no power switch for the bathroom light and... More 

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Memphis, Tennesee
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 6 days in June,2015.Nice hotel although a little dated. Good location. 5 minute walk to Hermitage and Neva Riverbank, 1 block from very upscale department store, and 10-15minutes from metro. Concierge staff very helpful. Clean and comfortable.

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Rome
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just a few steps from the Hermitage Museum, very helpful service (Visa letters, concert bookings, transport arrangements, you name it, they'll do it for you with a smile). The restaurant on the top floor has amazing views and a beautiful terrace. I loved the "old marine" decor of the superior room but I have to add that it was also... More 

Was this review helpful? Yes 1
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Ludovica40, Thank you for writing a review about your stay with us! It was a pleasure to know that you liked our unique location as well as our service and facilities. We wouid be glad to welcome you back soon! Sincerely Yours, Simon Zaglmann General Manager, Kempinski Hotel Moika 22 More 

Washington DC, District of Columbia
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful location. Across from the Hermitage Palace and walking distance to great restaurants. The rooms are small for the price. Their service is great. I recommend to people who would not mind to pay higher price for quality. I will come again.

Was this review helpful? Yes 1
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Nader H, We would like to thank you for taking the time to share your experiences. It was a great pleasure to learn that you enjoyed your time at the Kempinski Hotel Moika 22 and we hope that your trip have left only positive memories. We are looking forward to seeing you back to Kempinski Hotel Moika 22. Sincerely... More 

Geneva, Switzerland
Level Contributor
169 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Truly an excellent choice for business or leisure. The hotel is extremely central and well located (just 20 minutes from the airport and walking distance to the Hermitage and the historical part of SP). The rooms are clean and well decorated. The breakfast buffet is really nice and with a vast choice of fish, meat, breads etc. Excellent start of... More 

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Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear LuneLune, We thank you for staying at the Kempinski Hotel Moika 22 and highly appreciate your kind review. It is our daily task to maintain high standards of customer service, so we are truly happy that you enjoyed your stay and recommend our hotel. We would like to special thank you for your kind words about our attentive and... More 

Gerrards Cross
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely and very comfortable hotel, walking distance from the main sites. The roof terrace restaurant and bar has amazing view, fantastic food and one of the best cocktail waiters I came across:-). The breakfast spread will satisfy any palette, definitely worth having. The only niggle was the concierge service. Although staff was very helpful, the information I got was wrong... More 

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Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Cassandra0042, We are glad that you enjoyed your stay at Kempinski Hotel Moika 22 and would like to thank you for the positive review about our hotel on Tripadvisor. It's our daily task to maintain high standards of customer service, so we regret that you were not fully satisfied with our concierge service. Please accept our apologise and rest... More 

Milan, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kempinski St Petersburg is the place to be while staying in Russia's most beautiful city. The position is top:the hotel is just a minute away from the Palace Square and the State Hermitage Museum. The staff is extremely friendly and helpful, always ready to give you precious advice regarding eveyrthing in the city, excellent quality of guests' relations service! The... More 

Was this review helpful? Yes 3
Simon_Zaglmann_GM, Управляющий at Kempinski Hotel Moika 22, responded to this review

Dear Alyona_Kaz, We thank you for your kind comments regarding our hotel. It was great pleasure and honor to know that you liked everything from our location and breakfast to the best quality guest relation service! We do hope to welcome you back to the Kempinski Hotel Moika 22 soon! Sincerely Yours, Simon Zaglmann, General Manager, Kempinski Hotel Moika 22 More 

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