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All 267 St. Petersburg hotels

Novotel St Petersburg Centre

4.0 of 5 Hotel   |   Mayakovskogo St., 3A, St. Petersburg 191025, Russia
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Ranked #91 of 267 hotels in St. Petersburg
A recent review
4 of 5 stars reviewed 1 week ago
Michael076 Melbourne, Australia
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509 people have reviewed this hotel

Traveler rating
    160
    233
    91
    20
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Melbourne, Australia
Top Contributor
168 reviews 168 reviews
117 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here a year ago and decided to go back for a further 4 nights. Its well located just off busy Nevsky prospect, but in a quiet area. There is a metro about 5 minutes walk away and the train station for Moscow bound trains is about 15 minutes walk away, and easily do-able even with towed luggage. The... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Michael, Thank you for choosing Novotel St. Petersburg Centre and for taking the time to provide feedback about your recent stay. It is great to know that you decided to come back to our hotel after a year and we are happy to know that this visit also was pleasant. We are glad that you like our central and... More

Alconbury, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Novotel was in a convenient central position. All the staff were very helpful especially Anna in the lobby bar. The room was ok, although it would have been better to have the bathroom door, on the same wall as the toilet! The bed was ok although a little hard and extra pillows were provided when requested. The breakfast was... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at Novotel St. Petersburg Centre. We endeavor to offer a positive experience for all of our guests; therefore your opinion is very important for us. We do appreciate your comments about our location, helpfulness of the staff and tasty breakfast. I will share your words of gratitude with Anna, she... More

Winchester, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel had an adequate sized en-suite room with no wc. It was convenient to have a separate toilet from the bathroom but would have benefited greatly having a hand basin inside the wc rather than having to walk around the room to the en-suite to wash hands! Not great architectural planning. The hotel room 'felt' a little tired although... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Sylvie, Thank you for taking the time to give us your valuable feedback about your recent stay at Novotel St. Petersburg Centre. We are glad that you enjoyed our restaurant and that you were especially pleased with the attention of our friendly staff. We do have a great team who enjoy daily providing our guests with a memorable stay.... More

Zurich, Switzerland
Top Contributor
97 reviews 97 reviews
72 hotel reviews
309 helpful votes 309 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having arrived on the Sapsan from Moscow, it was an easy walk from the train station, location is good, check in was painless, they provided a room ad per the booking request, high floor away from elevatot, room was ok, it was a little tired but a good size, safe, fridge with complimentary water, tea and coffee facilities. Bed was... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest, Thank you for taking the time to make us aware of your experience at Novotel St. Petersburg Centre. We value every comment that our guests share with us. It is great to hear that you enjoyed good location of the hotel and we were able to honor your request regarding the room. In the meantime, please accept our... More

Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had spent before several nights in Novotel branches in Germany, that's the reason for choosing Novotel in St. Petersburg. However, the experience was horrible and made us disappointed about Novotel. In fact, the room was not cleaned well upon arrival; on the internal side of the window there were bunches of dead flyers. As well, in the room several... More

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Was this review helpful? Yes 2
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Mr. Madi, Thank you for taking time to tell us about your experience at Novotel Saint-Petersburg Centre. We are very sorry that the service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do hope that... More

Monterrey
Top Contributor
127 reviews 127 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was helpful at all times. Breakfast and dinner is great. The man in charge of our group for our dinners was always asking what my children wanted for dinner and was always willing to change his menú for us. WiFi was a Little bit slow, but I was able to work with no problema. Room is small but perfect... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest, We are delighted to read your compliments of the helpfulness and dedication of our staff. We make every effort to ensure your expectations are exceeded and I sincerely appreciate you taking the time to share your personal experience and acknowledge our efforts. Thank you. We certainly look forward to welcoming you back to Novotel St. Petersburg Centre! Best... More

St. Petersburg, Russia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location in the historic center of the city and close to many restaurants in the famous "Nievsky Prospekt." The hotel offers quality service and the room is nice with a view of the city (next to "Moskovsky Vokzal" for me). The bed is comfortable and the bathroom is nice. The room is spacious and bright. Traditional services for Novotel,... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at Novotel St. Petersburg Centre. We sincerely appreciate your kind words regarding your experience. We strive to provide all our guests with the best stay possible. We are glad that you enjoyed our central location, the quality of service and comfortable bed. We hope you will visit us again soon.... More

Shenzhen, China
Top Contributor
289 reviews 289 reviews
66 hotel reviews
155 helpful votes 155 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The best part of this hotel is the staff. When we checked in, our room temperature was 79 degrees (26.1C) with no relief from the air conditioner. The staff immediately changed our room where we enjoyed a balmy 75 (23.9 C). Unfortunately, the new room was significantly smaller and despite several attempts by different staff members, the safe would not... More

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Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Andrea, Thank you very much for taking the time to give your feedback about your recent stay at Novotel Saint-Petersburg Centre. We highly appreciate your nice comments regarding our staff. However I am very sorry that your overall experience was not up to your expectation due some technical issues. We apologize for the inconvenience caused. Please rest assured that... More

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Additional Information about Novotel St Petersburg Centre

Address: Mayakovskogo St., 3A, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel St Petersburg Centre 4*
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Also Known As:
Novotel St Petersburg Centre Hotel St. Petersburg
Novotel Hotel St Petersburg

114 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#14 Spa Hotel in St. Petersburg #41 Business Hotel in St. Petersburg #44 Family Hotel in St. Petersburg #46 Luxury Hotel in St. Petersburg #56 Romantic Hotel in St. Petersburg
Hotel Class
Official Description (provided by the hotel)
The Novotel St. Petersburg Centre, a 4 star hotel located in the very heart of the historical centre of St. Petersburg close to all main attractions: the Hermitage, Mikhailovsky Theatre, Russian art museum, the Cathedral of Our Lady of Kazan, Summer garden and Marsovo Field. A perfect base to explore the city centre. Relaxing accommodation in quiet surroundings 100 meters away from Nevsky Prospect with its nightlife, bar scene and shopping. Business travelers are catered for with free Wi-Fi Internet, 11 meeting rooms and a business centre. Be indulged at the Cote Jardin restaurant, Intermezzo Lobby bar, and cozy Novotel Cafe. Unwind in our free fitness centre with steam bath. ... more   less 
Number of rooms
233

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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