We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 253 St. Petersburg hotels

Novotel St Petersburg Centre

4.0 of 5 Hotel   |   Mayakovskogo St., 3A, St. Petersburg 191025, Russia (Casting)
Hotel amenities
Save Saved
You added Novotel St Petersburg Centre to your Saves list
Novotel St Petersburg Centre
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
78%
Ranked #84 of 253 hotels in St. Petersburg
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Kristján F Baku, Azerbaijan
Write a Review

448 people have reviewed this hotel

Traveler rating
    139
    208
    80
    18
    3
See reviews for
62
129
45
148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Baku, Azerbaijan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is conveniently located at walking distance from Moskovski Train Stration, where the high speed train from Moscow arrives. The staff is welcoming and friendly. The rooms are basic (no unnecessary luxury) but comfortable and correct.

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Kristján! Thank you so much for sharing your mind with others! Your nice comments about location of the hotel, rooms and friendly staff are very much appreciated. Your kind comments have been shared with the hotel team who can’t wait to welcome you back to Novotel St. Petersburg Centre again! Best regards, Afanasyeva Natalia, Front Office Manager. More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at the Novotel SPb many times and again recently for 2 nights on a business trip to Russia. I like the hotel because: the breakfast has a good selection (although I didn't see pancakes or oatmeal/porridge this time!?) of cold and hot food, the coffee was fine, but there was unfortunately no hot (or cold) milk on the... More

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Mrs. Denise! Thank you very much for the detailed review of your recent stay with us. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We are delighted to read that you enjoyed our breakfast and business lunch in the restaurant. I need to mention that there... More

Thornaby On Tees, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Have stayed at the hotel on many occasions, staff are always friendly and helpful, rooms are generally of a good clean standard. The hotel has a relaxed feel, with a welcoming bar and lobby area. Located a few minutes walk from Nevsky, with plenty of restaurants and shops located nearby.

Was this review helpful? Yes 1
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Jim! Thank you for your wonderful feedback regarding your stay at Novotel Saint-Petersburg Centre. We greatly appreciate your warm comments and thank you for sharing them. I am glad you enjoyed our rooms, welcoming lobby area and central location of the hotel. I am delighted to read your compliments of the friendliness and helpfulness of our colleagues. Your kind... More

Lahti
1 review
4 of 5 stars Reviewed 4 weeks ago

Pleasant surprise really closed to Nevski Prospect. Nice service, comfortable Novotel type room, excellent breakfast and friendly staff. Cigarette smoke in the lobby area was disturbing. Value for money

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Olli-Pekka! We would like to thank you for taking the time to share your experience and we value every comment that our guests leave on Tripadvisor. We are very glad to hear that you enjoyed our location closed to the main street, comfortable rooms, excellent breakfast and friendly staff. Our team takes great pride in ensuring every guest experience... More

Courchevel, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It's a good hotel, well situated (100m walking from the closer metro statiom), and 100m from the Main Street. It's comfortable, breakfast is good and staff is efficient and helpful. Bad point the lobby bar it's a smoking zone.

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest! Thank you very much for your positive review about your recent stay at “Novotel St. Petersburg Centre”. I have forwarded your kind comments to all our team. Let me assure you that your compliment is a great mean of motivation for us. Concerning smoking in the lobby area I would like to apologize for inconvenience caused. I need... More

NEWCASTLE UPON TYNE
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 16, 2014

This Novotel hotel is just off the Nevsky Prospect in St. Petersburg. I stayed in junior suite on the 8th floor, room 2801 with lovely view over the roofs.The very reasonable room rates, professional service of the staff, particularly Kirill at the reception desk, the staff at the restaurant was excellent and the cleaning ladies did very well. I think... More

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest! We greatly appreciate your feedback about your experience in “Novotel St. Petersburg Centre”. We are glad that your enjoyed Junior Suite room, which offer picturesque view. Also we are pleased to hear that you found our service to be professional. Your satisfaction is our biggest happiness. I will share your nice comments with the staff. I am delighted... More

Barcelona
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 9, 2014 via mobile

Being a Novotel I expected good service and good rooms, instead I had a very disappointing experience. The rooms are old, not comfortable and not very good taken care of, but the worst of the hotel is the customer service. After the stay I have understood the problem is probably the poor management team. At breakfast staff is sleepy, lazy... More

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Ms. Silvia Bach! Thank you for taking time to tell us about your experience at Novotel Saint-Petersburg Centre. I am sorry that the service did not meet your expectations; please allow me to express my sincerest apologies. As for the cleaning service, I am sorry to hear that the maid woke you up in the morning. Definitely, this is... More

Hamilton, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2014

The Hotel was vey clean, the food was very good, and the staff were exceptionally kind to us. My husband and I arrived in St Petersburg with no luggage (lost for 24 hours in transit). The staff gave us toiletries, bath robes, slippers and lots of little things to make our arrival less stressful. The following day they contacted the... More

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Isabel! Thank you very much for your kind comments. Positive feedback from satisfied guests is our greatest reward. I would like to mention that apart from all our customer service trainings, from the very beginning we try to build our team, attracting the people who have very strong natural disposition to hospitality. It was a pleasure for us to... More

Brescia, Italy
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 24, 2014

Nice location and value for money more than acceptable. rooms are clean and the service efficient . BUT a very negative aspect is that smoking is still permitted in the hall of the hotel and in the bar at the lobby: that gives the hotel an aspect back of 10 years!

Was this review helpful? Yes
Novotel_Centre, Manager at Novotel St Petersburg Centre, responded to this review

Dear Guest! We appreciate your feedback and we are happy to hear that you enjoyed our central location and found our service efficient. Thank you very much for your positive comments. In relation to smoking in the bar area I would like to apologize for the inconvenience caused. I need to mention that our restaurant zone is absolutely non-smoking. Wishing... More

Been to Novotel St Petersburg Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel St Petersburg Centre

Also Known As:
Novotel St Petersburg Centre Hotel
Novotel St Petersburg Centre Hotel St. Petersburg
Novotel St Petersburg
Novotel Hotel St Petersburg
Novotel St. Petersburg
St. Petersburg Novotel
Address: Mayakovskogo St., 3A, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg > Casting
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Luxury Hotel in St. Petersburg
#43 Romantic Hotel in St. Petersburg
#44 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel St Petersburg Centre 4*
Official Description (provided by the hotel):
The Novotel St. Petersburg Centre, a 4 star hotel located in the very heart of the historical centre of St. Petersburg close to all main attractions: the Hermitage, Mikhailovsky Theatre, Russian art museum, the Cathedral of Our Lady of Kazan, Summer garden and Marsovo Field. A perfect base to explore the city centre. Relaxing accommodation in quiet surroundings 100 meters away from Nevsky Prospect with its nightlife, bar scene and shopping. Business travelers are catered for with free Wi-Fi Internet, 11 meeting rooms and a business centre. Be indulged at the Cote Jardin restaurant, Intermezzo Lobby bar, and cozy Novotel Cafe. Unwind in our free fitness centre with steam bath. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Tingo, Otel, ACCOR, getaroom.com, Expedia, Venere and Agoda so you can book your Novotel St Petersburg Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel St Petersburg Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.