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Novotel St. Petersburg Centre

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Mayakovskogo St., 3A, St. Petersburg 191025, Russia
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Novotel St. Petersburg Centre
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Novotel St. Petersburg Centre
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620 reviews from our community

Traveler rating
    204
    283
    102
    26
    5
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88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here during a business trip and as always the experience was a good one. The rooms are comfortable and the location is perfect for a little sightseeing in the city. The breakfast is filled with choice and the evening meals are great value for money (try the borscht!).

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear jamester74, We are glad that you enjoyed your stay at Novotel St.Petersburg Centre. I will be happy to pass your warm comments to our team (especially about borscht), because guest satisfaction is the best reward for us. We look forward to welcoming you at Novotel again. Best Regards, Alla Ignateva Room Division Manager More 

Moscow, Russia
Top Contributor
251 reviews 251 reviews
58 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, located in the proximity to the major governmental and office districts and offering a very decent accomodation. The room was clean, the hotel got efficient front desk and room service. The lobby bar is nice, although the choice of drinks is quite limited. The public spaces are conveniently designed and well-maintained. In my opinion the major flaw of... More 

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear amk2f We appreciate your feedback and we are happy to hear that you enjoyed your stay in our hotel. Thank you very much for your positive comments. I would like to apologize for the inconvenience caused by cigarette smoke coming to your room. We kindly ask you next time do not hesitate to contact our front desk and inform... More 

Lausanne, Switzerland
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel situated in the center of Saint-Petersburg. The service is very helpful and the room is nice. There are a shower and a bath tube. The hotel is actually composed of two main buildings linked by a bridge.

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Neology, Thank you very much for nice comments you left about your stay at Novotel St.-Petersburg Centre. It’s a pleasure to know that you found our rooms nice and staff helpful. Concerning the building I would like to comment, that the hotel was developed by the workshop of Mr. Mamoshin and was inspired by Italian design. Two buildings of... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed 08/04/15 - 13/04/15 and upgraded to a junior suite-rooms are tired and need a refurb. Reception staff were very helpful and spoke English but concierge was an issue-unless you want to book and pay thru them don't expect any free help, concierge is a very loose term here. Great location and breakfast also but not a lot of... More 

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Ian H, Thank you for taking the time to tell us about your experience at Novotel Saint-Petersburg Centre. It’s a pleasure to know that you enjoyed our breakfast and central location. However, we are very sorry that there were few points that you made your stay less comfortable in our hotel. We hope to see you again in Novotel... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Very Nice Hotel .. And The Crew is Very enthousiasme And kind ... Côté jardin is a Nice place to dinner And The room is always Very clean. The location is also perfect near Nevsky prospekt And metro. I will Come Back !... Hello to Anastasia from The bar ;)

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear YoannLV, Thank you for the positive review of our hotel. We are very pleased that you enjoyed your stay. I will share your kind comments with the staff and personally with Anastasia from the bar. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Cuneo, Italy
Top Contributor
92 reviews 92 reviews
18 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Amasing how you can feel at home in a Novotel. Maybe it's because they are pretty much all the sme design and standard. The rooms are all the same all over Europe, sams furniture, same toilet kit, same bed... I find them quite good at a reasonable price. This one is very well located, just a few steps from the... More 

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Guest, We highly appreciate for your wonderful review. We are delighted to know that Novotel product and level of service always meet your expectation and we are pleased to know that you have found our accommodation a good value at a reasonable price. We look forward to your return and thank you very much for choosing Novotel St. Petersburg... More 

London, United Kingdom
Top Contributor
60 reviews 60 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 28, 2015

Good location from the touristic centre; a little souvenir shop facing the hotel not to be missed. Nice little restaurant with local and international dishes. Lounge, coffee and pastries corner. Rooms are comfortable. Concierge desk, cash machine. Lovely staff speaking perfect English.

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Leonora, Thank you very much for your wonderful feedback regarding your stay at our hotel. We greatly appreciate your comments and thank you for sharing them. Please, accept warm greetings from Novotel St. Petersburg Centre and do come back to visit our wonderful city again! Best regards, Afanasyeva Natalia, Front Office Manager. More 

Top Contributor
137 reviews 137 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 28, 2015

The hotel is very close to the center and the metro station, so for me the position was really perfect. Reception staff was well prepared, very good english. The room was clean, very comfortable bed. Breakfast buffet good in variety and freshness. For the price i really recommend this hotel.

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Novotel_Centre, Manager at Novotel St. Petersburg Centre, responded to this review

Dear Enrico, Thank you very much for taking the time to give us a feedback regarding your recent stay at Novotel St. Petersburg Centre. We are very glad to receive your nice comments regarding perfect position of the hotel, trained staff, clean room and good breakfast. I have shared your opinion with the team, so that they are aware of... More 

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