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Helvetia Hotel

Certificate of Excellence
Marata St., 11, St. Petersburg 191025, Russia
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Helvetia Hotel
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Helvetia Hotel
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368 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here once before. Same friendliness, cleanliness and great location. I had a small single room which was as comfortable as the deluxe double room I had had last year. Nice breakfast buffet. Excellent food at both Marius pub and Claret cafe. Very convenient location.

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Maryland, USA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would not recommend this hotel to anyone. For a 4* property their customer service is below 1*. The hotel made multiple mistakes on our bill and refused to correct them after we checked out. I truly believe we were over-charged and their response was “sorry for the inconvenience, we guarantee an upgrade next time you come”. I would definitely... More 

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Oxford, Alabama
1 review
4 of 5 stars Reviewed April 21, 2015

We used the Helvetia for our 4-day stay in St Petersburg. We've never been before. First off, the hotel is ideally located for accessing all the sights of old St Petersburg. Pre-visit service was excellent re arranging taxi from the airport (a must) and help with visa documentation. Reception staff and concierge were always charming and helpful. Room was a... More 

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New Hampshire
Top Contributor
117 reviews 117 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Returned to St. Petersburg and again stayed in Helvetia. One of my stays was 5 Days. Found the staff polite, efficient and willing to work with you. Several times needed to arrange taxi and was always there when needed. Driver was quite good. Rooms are all a little different depending on where you stay in hotel. I have found I... More 

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Bozeman, Montana
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2015

During my trip to Russia in December of 2014, I had a wonderful stay at the Helvetia Hotel. I would not hesitate to return and highly recommend the hotel to anyone staying inside the city of St Petersburg. As a woman traveling solo, I felt very safe at the Helvetia plus well taken care of and looked after by the... More 

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Moscow, Russia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 10, 2015

brilliant location -200 meters from Nevsky, 3 min from Moskovsky train station (if you travel from/to Moscowas well) good rooms. Wi-fi, beer restaurant inside. Some bars and clubs in a walking distance. If you take not the cheapest room you will have a REALLY king-size bed (>2 m width)

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Cairo
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 4, 2015

Staff, Staff, Staff :) Amazing Staff that i even remember most of them by name... location is great, close to almost everything in city... the street itself is active and have alot of services you might need (Metro, Restaurants, Mobile Recharge Machine, Supermarket, etc....) Room view over the city is amazing, little bit noisy; but for me was liveable :)... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear Mohamed W, We highly appreciate your positive feedback about your stay at Helvetia Hotel. It is our pleasure to provide our beloved guests the service that we can be proud of. All colleagues were so pleased to read your kind words about the staff that you had a chance to get in touch with and also we showed your... More 

Moscow, Russia
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

In this hotel the most important two things - the location and quality of services. For St. Petersburg, it is very important to live close to Nevsky prospect. Also near the metro station and major train station, where trains leave for Moscow. But here the hotel is located on the street adjacent to the Nevsky prospect - 7 minutes on... More 

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Verwood, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 8, 2014

Stayed for 2 nights. Great location off of Nevesky Prospect and an easy walk from Moscovsky station, arriving from Moscow. Hotel was clean, comfortable and very quiet. The minibar was incredibly well priced, a privilege in a very expensive country.The reception staff were extremely helpful, and perhaps the most friendly we encountered in Russia. The hotel was situated a good... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review
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New Hampshire
Top Contributor
117 reviews 117 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

Great location just off Nevesky, short walk to the Moscow train station or metro. Service here was exactly what you would need, helpful and ready to take care of your needs. Hotel is quiet with little outside noise even if you are on the outside if the building. Quite reasonable rate which include breakfast at the small pub in the... More 

Was this review helpful? Yes 2
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