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Helvetia Hotel

Certificate of Excellence
Marata St., 11, St. Petersburg 191025, Russia
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Helvetia Hotel
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
    (390)
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    (76)
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Sydney, Australia
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in St Petersburg on a 72 hour visa free trip from Helsinki. The room was booked as part of the tour. We were dropped at the hotel and picked up by our tour guide and driver. The hotel was like a little oasis in the city with a beautiful courtyard cafe. Only problem was that this was the... More 

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Moscow
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here once before. Same friendliness, cleanliness and great location. I had a small single room which was as comfortable as the deluxe double room I had had last year. Nice breakfast buffet. Excellent food at both Marius pub and Claret cafe. Very convenient location.

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Maryland, USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 28, 2015

I would not recommend this hotel to anyone. For a 4* property their customer service is below 1*. The hotel made multiple mistakes on our bill and refused to correct them after we checked out. I truly believe we were over-charged and their response was “sorry for the inconvenience, we guarantee an upgrade next time you come”. I would definitely... More 

Was this review helpful? Yes 1
Oxford, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

We used the Helvetia for our 4-day stay in St Petersburg. We've never been before. First off, the hotel is ideally located for accessing all the sights of old St Petersburg. Pre-visit service was excellent re arranging taxi from the airport (a must) and help with visa documentation. Reception staff and concierge were always charming and helpful. Room was a... More 

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New Hampshire
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Returned to St. Petersburg and again stayed in Helvetia. One of my stays was 5 Days. Found the staff polite, efficient and willing to work with you. Several times needed to arrange taxi and was always there when needed. Driver was quite good. Rooms are all a little different depending on where you stay in hotel. I have found I... More 

Was this review helpful? Yes 3
Bozeman, Montana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

During my trip to Russia in December of 2014, I had a wonderful stay at the Helvetia Hotel. I would not hesitate to return and highly recommend the hotel to anyone staying inside the city of St Petersburg. As a woman traveling solo, I felt very safe at the Helvetia plus well taken care of and looked after by the... More 

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Moscow, Russia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 10, 2015

brilliant location -200 meters from Nevsky, 3 min from Moskovsky train station (if you travel from/to Moscowas well) good rooms. Wi-fi, beer restaurant inside. Some bars and clubs in a walking distance. If you take not the cheapest room you will have a REALLY king-size bed (>2 m width)

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Cairo
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 4, 2015

Staff, Staff, Staff :) Amazing Staff that i even remember most of them by name... location is great, close to almost everything in city... the street itself is active and have alot of services you might need (Metro, Restaurants, Mobile Recharge Machine, Supermarket, etc....) Room view over the city is amazing, little bit noisy; but for me was liveable :)... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear Mohamed W, We highly appreciate your positive feedback about your stay at Helvetia Hotel. It is our pleasure to provide our beloved guests the service that we can be proud of. All colleagues were so pleased to read your kind words about the staff that you had a chance to get in touch with and also we showed your... More 

Moscow, Russia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

In this hotel the most important two things - the location and quality of services. For St. Petersburg, it is very important to live close to Nevsky prospect. Also near the metro station and major train station, where trains leave for Moscow. But here the hotel is located on the street adjacent to the Nevsky prospect - 7 minutes on... More 

Was this review helpful? Yes 3
Verwood, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 8, 2014

Stayed for 2 nights. Great location off of Nevesky Prospect and an easy walk from Moscovsky station, arriving from Moscow. Hotel was clean, comfortable and very quiet. The minibar was incredibly well priced, a privilege in a very expensive country.The reception staff were extremely helpful, and perhaps the most friendly we encountered in Russia. The hotel was situated a good... More 

Was this review helpful? Yes 3
AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review
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