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Helvetia Hotel

Certificate of Excellence
Marata St., 11, St. Petersburg 191025, Russia
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Helvetia Hotel
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402 Reviews from our TripAdvisor Community

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Traveler rating
    255
    117
    21
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • English first
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  • Italian first
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English first
  • All months
    (402)
  • Mar-May only
    (76)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (80)
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Bristol, United Kingdom
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I absolutely love this hotel. It has a very interesting history, it's architecture is stunning, and, even though it is centrally located, it is very peaceful and feels tucked away from the busyness on the streets. The staff made our experience even better - they speak perfect English, are very friendly and have suggested the best places (not just expensive... More 

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Melbourne
Level Contributor
286 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We got a very warm welcome from the staff here and the glass of sparkling wine on check in, having battled the crowds on Nevsky Prospekt was appreciated. But too many other aspects underwhelmed. Our room was at the back of the property which had a bonus aspect because we didn't get any street noise but we could only judiciously... More 

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Earls Colne, England, United Kingdom
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel with very helpful staff. Concierge arranged for Ballet tickets to be ready for us on check in and they were, had a great chat with them on what we were hoping to see and do whilst we were in St Petersburg. Room was immaculate very impressed. Breakfast was fine although you did have to pay for one or... More 

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Lugano, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is really cozy and clean. The staff is really helpful and friendly, the restaurants are really good. We personally preferred Claret for the menu choice. The Breakfast could have some more choices of bread and chance that Michael Bublé CD that was running incessantly but overall it was good.

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Sydney, Australia
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in St Petersburg on a 72 hour visa free trip from Helsinki. The room was booked as part of the tour. We were dropped at the hotel and picked up by our tour guide and driver. The hotel was like a little oasis in the city with a beautiful courtyard cafe. Only problem was that this was the... More 

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Moscow
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 24, 2015

I stayed here once before. Same friendliness, cleanliness and great location. I had a small single room which was as comfortable as the deluxe double room I had had last year. Nice breakfast buffet. Excellent food at both Marius pub and Claret cafe. Very convenient location.

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Maryland, USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 28, 2015

I would not recommend this hotel to anyone. For a 4* property their customer service is below 1*. The hotel made multiple mistakes on our bill and refused to correct them after we checked out. I truly believe we were over-charged and their response was “sorry for the inconvenience, we guarantee an upgrade next time you come”. I would definitely... More 

Was this review helpful? Yes 1
Oxford, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

We used the Helvetia for our 4-day stay in St Petersburg. We've never been before. First off, the hotel is ideally located for accessing all the sights of old St Petersburg. Pre-visit service was excellent re arranging taxi from the airport (a must) and help with visa documentation. Reception staff and concierge were always charming and helpful. Room was a... More 

Was this review helpful? Yes 1
New Hampshire
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

Returned to St. Petersburg and again stayed in Helvetia. One of my stays was 5 Days. Found the staff polite, efficient and willing to work with you. Several times needed to arrange taxi and was always there when needed. Driver was quite good. Rooms are all a little different depending on where you stay in hotel. I have found I... More 

Was this review helpful? Yes 3
Bozeman, Montana
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

During my trip to Russia in December of 2014, I had a wonderful stay at the Helvetia Hotel. I would not hesitate to return and highly recommend the hotel to anyone staying inside the city of St Petersburg. As a woman traveling solo, I felt very safe at the Helvetia plus well taken care of and looked after by the... More 

Was this review helpful? Yes 3
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