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Helvetia Hotel

Certificate of Excellence
Marata St., 11, St. Petersburg 191025, Russia
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1 room 1 guest
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Helvetia Hotel
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419 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • All months
    (419)
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London, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent service by the reception team who greeted us warmly and we were quickly checked into our room. The rooms were clean, tidy and spacious and the bed extremely comfortable. The location is great - you are literally five minutes from Nevsky Prospekt by foot and even less to the underground (Mayakovskaya) and a 24 hour supermarket for last minute... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Charming Hotel with a very interesting history (we read it at the book-booklet in our room). The staff was very attentive and helpful. Spoke good English. We were offered champagne on check-in, by the staff! The room was big, clean and very comfortable. Nice décor! Tea and coffee facilities are present. Excellent free WIFI. Breakfast was amazing, everything you could... More 

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New Hampshire
Level Contributor
165 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited St. Petersburg again and is becoming my habit started my stay at Helvetia. Always enjoyable place to stay with comfortable beds, nicely appointed rooms and a great central location for staying in the city. Was actually greeted at the door by name, nice special touch and have not had that happen to me in a very long time. Decided... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear Lovingit T, Thank you for your comment about the stay at tripadvisor.com! It is always a great pleasure to read the review about the stay from our constant guest. The fact that you are going to chose Helvetia Hotel for your stay in Saint Petersburg again is the best compliment for us. We are looking forward to make your... More 

Auckland, New Zealand
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very pleasantly surprised by the service we received as guests at Helvetia:) To be honest I was very sceptical about service in Russia as I'm very familiar to what it is like in most places; however I was very wrong. Team at Helvetia is absolutely fantastic: special mention goes to Eugene and Uliana - thanks guys, you made our stay... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear GannaGanna, Thank you very much for the warm review about our Hotel and our service at tripadvisor.com! It is a real pleasure to realize that your stay was pleasant. Our team is always trying to make the guests feel home away from home. I am glad to hear that Uliana and Eugene left a good impression about their professional... More 

Liege, Belgium
1 review
4 of 5 stars Reviewed 4 weeks ago

We have stayed at the Helvetia hotel during 5 days and we can give 4 stars for our stay. The staff is welcoming, always smiling and they don't hesitate to give some tips to visit the city. Very professionnal. The room was located in the backyard. Very calm and beautiful. We just regret that the room wasnt a bit bigger.

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear Weloveliege, Thank you r review about your stay at Helvetia Hotel on tripadvisor.com! We are pleased to realize that we received so high mark for the professionalism and friendliness of our staff. As well we are glad that you liked the room and the view, as for the size of the room we would like to mention that the... More 

Bristol, United Kingdom
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I absolutely love this hotel. It has a very interesting history, it's architecture is stunning, and, even though it is centrally located, it is very peaceful and feels tucked away from the busyness on the streets. The staff made our experience even better - they speak perfect English, are very friendly and have suggested the best places (not just expensive... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear Michaelahine26, Thank you for your stay and the review about the Helvetia Hotel! The history of the charming building where the Hotel is located is really a fantastic story. And as it was recommended by some of our guests we even made a small book-booklet with it and now we offer it in each room so that the guests... More 

Melbourne
Level Contributor
309 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed July 27, 2015

We got a very warm welcome from the staff here and the glass of sparkling wine on check in, having battled the crowds on Nevsky Prospekt was appreciated. But too many other aspects underwhelmed. Our room was at the back of the property which had a bonus aspect because we didn't get any street noise but we could only judiciously... More 

Was this review helpful? Yes 2
Earls Colne, England, United Kingdom
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 26, 2015

Lovely hotel with very helpful staff. Concierge arranged for Ballet tickets to be ready for us on check in and they were, had a great chat with them on what we were hoping to see and do whilst we were in St Petersburg. Room was immaculate very impressed. Breakfast was fine although you did have to pay for one or... More 

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AnastasyaAgababova, Front Office Manager at Helvetia Hotel, responded to this review

Dear Karen P, Thank you choosing Helvetia Hotel for your stay in Saint Petersburg and your review about your stay at tripadvisor.com! It was a pleasure to hear that your stay was pleasant and our Concierge team offered you professional assistance with the tickets and recommendations what to see in the city. As some of the guests prefer to book... More 

Lugano, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

This hotel is really cozy and clean. The staff is really helpful and friendly, the restaurants are really good. We personally preferred Claret for the menu choice. The Breakfast could have some more choices of bread and chance that Michael Bublé CD that was running incessantly but overall it was good.

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Sydney, Australia
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 1, 2015

We stayed in St Petersburg on a 72 hour visa free trip from Helsinki. The room was booked as part of the tour. We were dropped at the hotel and picked up by our tour guide and driver. The hotel was like a little oasis in the city with a beautiful courtyard cafe. Only problem was that this was the... More 

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