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Radisson Royal Hotel, St.Petersburg

5.0 of 5 Nevskiy Ave., 49/2, St. Petersburg 191025, Russia
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Certificate of Excellence 2014
Radisson Royal Hotel, St.Petersburg
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Radisson Royal Hotel, St.Petersburg
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392 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Istanbul, Turkey
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfy rooms located in center of the city. Clean rooms, kind staff and delicious breakfast. There is freen wi-fi access, staff are kind & always ready to help. Our room has a avenue view that was nice to see Nevskiy ave when you woke up :)

Was this review helpful? Yes 1
Renata V, Менеджер по связям с общественностью at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Please let us take this opportunity to thank you for choosing Radisson Royal Hotel, St. Petersburg during your recent trip and for such a high appraisal of our work. It was a huge pleasure to read about your experience and positive impression of our location, comfort of the rooms, dining and service. Hotel team members are doing their... More 

Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 4 days in this very nice hotel. The staf are so nice and friendly and wants to do everything to help you and make your stay a great experience. Rooms are a bit old fashioned but clean and well equiped. Unfortunately the air condition was not working well so you always had 30 degrees in the room. Breakfast buffet... More 

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Renata V, Менеджер по связям с общественностью at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Let us take this opportunity to thank you for choosing Radisson Royal Hotel, St. Petersburg during your recent trip and for your kind feedback. We are delighted to know that you enjoyed your stay with us. It is a pleasure to read that you found our rooms comfortable, and our staff provided the best of Yes I Can!... More 

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 17, 2015

My first visit to St Petersburg. Arrived at hotel around 6pm and checked in with no hassle. Reception staff were excellent and spoke fantastic English. Room was ok if not a little dated. But bed was comfortable and the room was warm enough. Given that it was winter this was important. Television was interactive but only English channels were news... More 

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JOHN L, Управляющий at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Please let me take this opportunity to thank you for choosing Radisson Royal Hotel, St. Petersburg during your recent trip and for such a high appraisal of our work. It was a huge pleasure to read about your experience and positive impression of our staff, comfort of the rooms, dining and service. Me and my team are doing... More 

Buffalo, NY
Top Contributor
150 reviews 150 reviews
36 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed January 4, 2015

My business partner and I visit St. Petersburg twice/year and we frequently use the Radisson Royal. This is a very good hotel - safe and clean. The staff is very good - very helpful. The rooms are nice. If you are a light sleeper I suggest you ask for a room that faces the courtyard instead of one facing the... More 

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JOHN L, Управляющий at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Greetings from Radisson Royal Hotel, St Petersburg, Russia. Let me take this opportunity to thank you for continuing choosing our hotel for your stays in Saint Petersburg. I also would like to thank you for taking time to leave your valuable comments regarding your impression of our location, reception staff and rooms. It was a pleasure to learn... More 

Brussels, Belgium
Top Contributor
53 reviews 53 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 17, 2014

This is definitely not a 5 star to international standards. Upon arrival (late in the evening) I found my room to be a sauna. Asked the reception the next morning to have it fixed. When returning in the evening it wasn’t fixed. I insisted on having it fixed that same day or alternatively to be moved to another room. A... More 

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JOHN L, Управляющий at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Greetings from Radisson Royal Hotel, St Petersburg, Russia. Let me take this opportunity to thank you for choosing our hotel during your recent stay in Saint Petersburg. Moreover I am particularly grateful for your comments regarding the services provided by the hotel. I regret to learn that you were not satisfied with the hotel, and the services provided... More 

Bollebygd, Sweden
2 reviews
4 of 5 stars Reviewed November 13, 2014

Good location, nice general atmosphere but the real asset is the reception staff. Thanks to them I have been a loyal guest for nearly 10 years. To be rated exellant shortcomings such as room lightning, TV channels and TV transmission quality must be sorted out

Review collected in partnership with Radisson Blu Hotels

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JOHN L, Управляющий at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Goran, Greetings from Radisson Royal Hotel, St Petersburg, Russia. Let me take this opportunity to thank you for continuing choosing our hotel for your stays in Saint Petersburg. I also would like to thank you for taking time to leave your valuable comments regarding your impression of our reception staff. It was a pleasure to learn that you are... More 

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

DEFINITELY NOT 5 STAR!! At the very most this hotel should be classified as a 3 star. The only decent thing about this hotel was the size of the room, the toilet had a massive crack going down the bowl. The staff were terrible, the girls at the front desk were very abrupt and at times quite rude, not at... More 

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JOHN L, Управляющий at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Helen, Let me take this opportunity to thank you for choosing Radisson Royal hotel during your visit to St Petersburg. I hope you enjoyed your time in our beautiful city. I was sad to learn that during your stay with us you faced inconvenience. All our team here at Radisson Royal hotel is always trying to do everything to... More 

Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 28, 2014

Well this hotel is ok. They replaced a bottle of water with a bottle of water I had bought in a supermarket and filled up with tap water. Not acceptable, but I give this hotel still 3 out of 5 stars, because they at once corrected the error when I complained. Breakfest buffet pretty good, however they should solve an... More 

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JOHN L, General Manager at Radisson Royal Hotel, St.Petersburg, responded to this review

Dear Guest, Let me kindly thank you for choosing Radisson Royal Hotel for your recent stay and for your feedback. Please accept our apologies in regards to the incident with a bottle of water. I will draw attention of housekeeping that it is unacceptable. Thank you for mentioning our breakfast quality. I am glad to know that your overall impression... More 

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Additional Information about Radisson Royal Hotel, St.Petersburg

Address: Nevskiy Ave., 49/2, St. Petersburg 191025, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:5 star — Radisson Royal Hotel, St.Petersburg 5*
Number of rooms: 164
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Also Known As:
Radisson Royal Hotel, St.Petersburg Hotel St. Petersburg
Radisson St Petersburg
St Petersburg Radisson
Hotel Style:
#34 Romantic Hotel in St. Petersburg
#36 Family Hotel in St. Petersburg
#39 Luxury Hotel in St. Petersburg
#50 Business Hotel in St. Petersburg

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