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All 267 St. Petersburg hotels

Grand Hotel Emerald

5.0 of 5 Hotel   |   Suvorovskiy Ave., 18, St. Petersburg 193036, Russia (Smolninskaya)
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Grand Hotel Emerald
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Ranked #65 of 267 Hotels in St. Petersburg
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 1, 2014
Brookfield99 Warwick, United Kingdom
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98 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warwick, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

I would recommend this hotel to the Winter traveller to St Petersburg. It is in a quiet area off the main 'drag' so does necessitate a walk to the centre of the city but the quietness of the area is worth the walk. The rooms, albeit they were rather bare and lacked some colour, were clean, well serviced each day... More

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Brookfield99, Thank you for choosing Grand Hotel Emerald and recommendation to stay in our hotel during the winter period! Winter is really a nice time to visit Saint-Petersburg: beautiful snowy suburbs (Tsarskoe Selo, Peterhof, etc.), no queues in the museums, world-famous ballet and opera performances in Mariinsky and Mikhailovsky theatres and a lot of other interesting things to do... More

Sydney, Australia
Top Contributor
87 reviews 87 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here for five nights. We had really only one complaint, and I guess it could be circumvented by choosing a room on the street, rather than facing the atrium. This is of course contrary to what one might expect, but they had a private function using the open atrium and the sound from the band and the mc... More

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Canberra
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

Pros: good sized room and bathroom, very clean, nice linen and toiletries. Cons: no iron/ironing board, no electric kettle, and a 10 minute walk to nearest metro station and the train station for Moscow trains. But the biggest downside is the structure of the rooms around an enclosed atrium: if the hotel is hosting a party there when you are... More

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Milan, Italy
Top Contributor
94 reviews 94 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 24, 2014

I at the Emerald for work. Excellent service, very helpful personnell, and very good restaurant inside, where we had a superb (for us foreigners!) russuan meal based on fish. The hotel is a bit old (it is old, and it feels old), with bathtub and not just showers in the rooms, fine furniture but looking very old (...not "antique"). But,... More

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed June 25, 2014

This is a nice hotel all the aspects of the hotel we could not fault, but for a tourist it is not in the best of locations it is just to far from all the main attractions do not be fooled by it near this and that it is a good 45-50 minutes walk to The Heritage. We would not... More

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Gary S, Thank you very much for choosing Grand Hotel Emerald! The main Saint-Petersburg attractions such as Palace Square and Hermitage are situated in about 50 minutes by foot from the hotel. Guests of the city have the possibility to see Nevsky prospect, Vosstania square, Anichkov bridge, Aleksandrinsky Theatre, Kazansky Cathedral and many other places of interest during this... More

Melbourne
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 17, 2014

We travelled with a tour group and stayed for 5 nights. The hotel was very comfortable, and the room we were in was quite a good size, although others were in smaller rooms. However, the room air-conditioning failed to reduce the temperature below 24 degrees C, despite being set well below this temperature.Our room overloooked the inner 'courtyard' which was... More

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Maurice C, Thank you for your positive and detailed feedback! Your opinion is very important for us. We are constantly working at our services in order to get rid of all possible shortcomings. Looking forward to your next visit to Grand Hotel Emerald! Best regards, Elena Lvova Director of Sales and Marketing More

Derby, United Kingdom
Top Contributor
71 reviews 71 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed May 12, 2014

The hotel is 10 minutes from the main train station where the Sapsan train arrives from Moscow. It is situated on a street close to the Nevsky Prospekt that runs through the main area and the local metro station, Mayakovskaya. A local supermarket is available for essential supplies, 5 minutes walk away. Check in was OK, not all staff spoke... More

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Purrdee, Thank you for choosing Grand Hotel Emerald! Your opinion is very important for us and we appreciate your positive and detailed feedback. We are constantly working at our services to get rid of all possible shortcomings. Grand Hotel Emerald becomes a non-smoking hotel from the 1st of June, 2014 (due to the governmental policy). Looking forward to your... More

Auckland Region, New Zealand
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 9, 2014

This is a decent hotel, in a great location. I had an "inward" facing room looking onto the restaurant, which is obviously less preferable to an outside room with a view. However, the room was comfortable, and quiet. The bar downstairs served reasonably priced drinks, with a very limited food menu. What makes this a great place to stay is... More

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UK
Contributor
17 reviews 17 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 26, 2013

Excellent hotel which served us well. We stayed in February this year for 4 nights. Our bedroom was huge and spotlessly clean overlooking the street. Other rooms were smaller and looked out over the inner courtyard housing the restaurant which was nicely decorated in cool, clean shades of green and while. Breakfasts were exceptional and we enjoyed some of the... More

Was this review helpful? Yes 1
Longyearbyen, Norway
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2013

The hotel is located 10 minutes by foot from the center of Nevsky Prospekt and the metro station of Mayakovskaya. Staff is very friendly and helpsome, rooms are clean and the breakfast is fantastic. I would absolutely recommend this hotel to anyone who plans to visit St. Petersburg!

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Emerald

Address: Suvorovskiy Ave., 18, St. Petersburg 193036, Russia
Location: Russia > Northwestern District > St. Petersburg > Smolninskaya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Emerald 5*
Number of rooms: 90
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Also Known As:
Grand Hotel St Petersburg

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