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Grand Hotel Emerald

5.0 of 5 Suvorovskiy Ave., 18, St. Petersburg 193036, Russia
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Grand Hotel Emerald
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Grand Hotel Emerald
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Grand Hotel Emerald
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116 reviews from our community

Traveler rating
    53
    42
    11
    6
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 27, 2015

This recently built hotel is not in the most attractive part of the city but is convenient for all forms of public transport. The nearest Metro is about 10 minutes walk, buses pass the door (the hotel staff are helpful about how to use these) and a mainline atation is opposite the Metro. Staff have generally good English and are... More 

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Munich, Germany
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 18, 2014

Hotel is not super-central, but with the metro or even by taxi it is no problem to get to the main attractions. The staff was very friendly and helpful. The room was spacious, very nice and had all amenities you need. It was very clean and the breakfast buffet was fantastic! Will definitely use this hotel when I go back... More 

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St. Petersburg, Russia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 24, 2014

Stayed at the hotel in August 2014. The hotel is situatd in a quiet district about 20 minutes walk from the main city arteria Nevsky prospect. We stayed in standard double room on the 7th floor. The room had a spacious balcony with impressive view to the neighbourhood. We were lucky to get room with a city view, as many... More 

Was this review helpful? Yes 1
Warwick, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 1, 2014

I would recommend this hotel to the Winter traveller to St Petersburg. It is in a quiet area off the main 'drag' so does necessitate a walk to the centre of the city but the quietness of the area is worth the walk. The rooms, albeit they were rather bare and lacked some colour, were clean, well serviced each day... More 

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Brookfield99, Thank you for choosing Grand Hotel Emerald and recommendation to stay in our hotel during the winter period! Winter is really a nice time to visit Saint-Petersburg: beautiful snowy suburbs (Tsarskoe Selo, Peterhof, etc.), no queues in the museums, world-famous ballet and opera performances in Mariinsky and Mikhailovsky theatres and a lot of other interesting things to do... More 

Sydney, Australia
Top Contributor
89 reviews 89 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here for five nights. We had really only one complaint, and I guess it could be circumvented by choosing a room on the street, rather than facing the atrium. This is of course contrary to what one might expect, but they had a private function using the open atrium and the sound from the band and the mc... More 

Was this review helpful? Yes 1
Canberra
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2014

Pros: good sized room and bathroom, very clean, nice linen and toiletries. Cons: no iron/ironing board, no electric kettle, and a 10 minute walk to nearest metro station and the train station for Moscow trains. But the biggest downside is the structure of the rooms around an enclosed atrium: if the hotel is hosting a party there when you are... More 

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Milan, Italy
Top Contributor
99 reviews 99 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 24, 2014

I at the Emerald for work. Excellent service, very helpful personnell, and very good restaurant inside, where we had a superb (for us foreigners!) russuan meal based on fish. The hotel is a bit old (it is old, and it feels old), with bathtub and not just showers in the rooms, fine furniture but looking very old (...not "antique"). But,... More 

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed June 25, 2014

This is a nice hotel all the aspects of the hotel we could not fault, but for a tourist it is not in the best of locations it is just to far from all the main attractions do not be fooled by it near this and that it is a good 45-50 minutes walk to The Heritage. We would not... More 

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Gary S, Thank you very much for choosing Grand Hotel Emerald! The main Saint-Petersburg attractions such as Palace Square and Hermitage are situated in about 50 minutes by foot from the hotel. Guests of the city have the possibility to see Nevsky prospect, Vosstania square, Anichkov bridge, Aleksandrinsky Theatre, Kazansky Cathedral and many other places of interest during this... More 

Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 17, 2014

We travelled with a tour group and stayed for 5 nights. The hotel was very comfortable, and the room we were in was quite a good size, although others were in smaller rooms. However, the room air-conditioning failed to reduce the temperature below 24 degrees C, despite being set well below this temperature.Our room overloooked the inner 'courtyard' which was... More 

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Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Maurice C, Thank you for your positive and detailed feedback! Your opinion is very important for us. We are constantly working at our services in order to get rid of all possible shortcomings. Looking forward to your next visit to Grand Hotel Emerald! Best regards, Elena Lvova Director of Sales and Marketing More 

Northwich, United Kingdom
Top Contributor
74 reviews 74 reviews
37 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 12, 2014

The hotel is 10 minutes from the main train station where the Sapsan train arrives from Moscow. It is situated on a street close to the Nevsky Prospekt that runs through the main area and the local metro station, Mayakovskaya. A local supermarket is available for essential supplies, 5 minutes walk away. Check in was OK, not all staff spoke... More 

Was this review helpful? Yes 2
Elena L, Директор по продажам at Grand Hotel Emerald, responded to this review

Dear Purrdee, Thank you for choosing Grand Hotel Emerald! Your opinion is very important for us and we appreciate your positive and detailed feedback. We are constantly working at our services to get rid of all possible shortcomings. Grand Hotel Emerald becomes a non-smoking hotel from the 1st of June, 2014 (due to the governmental policy). Looking forward to your... More 

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Additional Information about Grand Hotel Emerald

Address: Suvorovskiy Ave., 18, St. Petersburg 193036, Russia
Location: Russia > Northwestern District > St. Petersburg > Smolninskaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hotel Emerald 5*
Number of rooms: 90
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#11 Spa Hotel in St. Petersburg
#34 Luxury Hotel in St. Petersburg
#37 Business Hotel in St. Petersburg
#64 Romantic Hotel in St. Petersburg

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