Rooms were very clean and well laid out even if it was a long walk from the main entrance lobby. The evening meals were quite good overall - even if the salads are all varation on a theme of mayonnaise; the breakfasts were poor, though, with no bacon/sausage apart from, once, some fragments of Frankfurters. Lobby is spacious and free... more

we stayed at the hotel Moscow, for three nights as part of a tour, it was the only downside of what was an excellent trip,the corridors are long and grey, the rooms and dull and uninspiring,uncomfortable beds, tiny rough towels, worst toilet paper ever. the service is the worst part, cold unfriendly reception staff, a women in russian costume who... more

if you like watered down fruit juice for breakfast, cold stewed coffee, piles of uncleared plates and cutlery around you on other tables during breakfast, a cold soviet ambience,dismissive staff who have no concept of customer service and care, very very poor restaurant facilities and to be scowled at by the staff t,his is the place to go more

I`ve been to this hotel for 3 times now but there won`t be a next time. The good thing about the hotels location is the metro station and the cemetary right next to it, otherwise it feels a bit remote. The staff especially in the counter the last visit was unbelievably rude and didn`t seem to speak very good english.... more

This hotel is still stuck in the soviet days. It took us 45min in a que to check in. They still don't have designated non smoking rooms. All the hotel services are delivered overpriced and without a smile. You pay for internet - most other hotels we stayed at in russia it was free. There is no complimentary drinking water.... more

We were there at the conclusion of a fortnight's visit to Russia, over the period of White Nights. Undoubtedly, that was our first mistake, based on price (US $600/night for a twin). The good: subway is nearby. That's the only good part. The bad: cranky, mean, grouchy front desk staff. Example: one must pay to register the passport. Fee: 3... more

The outward appearance is now modern but the reception was cold and the staff seem annoyed when approached. The location is almost ideal for the center of the city but this hotel is not suited to the independent traveler. more

The location isn't bad – next to Alexander Nevsky Place metro station and beside the monastery. The rooms are pleasant, if a little small, and the bathroms have a heated drying rack. Many rooms overlook a large bridge with constant traffic, so leaving the window open means suffering fumes and noise. The heating is set permanently to 25 degrees, so... more

Big hotel, Big breakfast and Big corridors. We were part of a tour group and so did not choose the hotel but i am not complaining! St Petersburg is a big and busy place so to be helped around was useful. Are location was great and although most reviews said the view was good, ours was the back of a... more