Some parts of hotel restaurants and entertainment are the best I've experienced. BUT service has been very poor at times for example this morning I waited 13 min for my pouched eggs to arrive. Where as my wife's omelet took just 3. Some of the staff can seem very frosty and I was completely ignored on one occasion. On to... More

Great hotel. Room was extremely comfortable with pure cotton bedding, good temperature control and an outstanding bathroom. Slept very well every night. Staff were knowledgeable, very helpful and attentive. Location was ideal for all the sights. It is, however, very expensive - perfect for a special getaway, but less so for budget conscious break. More

Very good hotel staff was polite and affable, was the best place in town were. The great room was very clean and I suggest you stay there. More

we enjoyed our stay here. the staff all spoke english and the concierge helped us with a lost baggage situation and consistently followed up with the airport for us. we had a corner room, with a king size bed and found it to be spacious. the bathroom was nice and had the hottest water i have ever experienced at a... More

One of the best hotels I have ever been. Great service, room and breakfast. More

I agree that it's a bit expensive hotel, but all the hotels of its kind have almost the same price, but the bed... I felt better than in my own bed :) stuff is very kind, and the rooms are cleaned for 2 times a day, location is one of the best in the city... More

Having stayed at several other properties of this Group; was expecting that standards would be same as elsewhere. Alas --not the case. Had a family group with me; so we had total of three rooms. Rooms were all very narrow; but reasonably deep; an unusual /some what disconcerting shape. Service was at best spotty. Slow service in Bar, and cafe... More

The hotel is great, service and rooms are terrific. 2 things to be aware of: the rates online are not necessarily the best rates available and typically exclude breakfast and other amenities. The hotel is famous for its breakfast service and as a separate add on this is very expensive. it might make sense to call the hotel for the... More

I stayed here for 4 nights. I would not stay here again, although I will praise the Guest Services Manager, who helped us out during a stressful situation which was not caused by the Hotel. Although I believe I had one of the better rooms on the 5th floor - my room was like a furnace - to the extent... More