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Grand Hotel Europe St. Petersburg

Grand Hotel Europe St. Petersburg
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 39 reviews
39 Reviews
5.0 of 5 stars
21
4.0 of 5 stars
10
3.0 of 5 stars
2
2.0 of 5 stars
2
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 147 hotels in St. Petersburg
Description: Classic landmark hotel from 1824 on the city's famous shopping avenue, Nevsky Prospekt - 2 blocks to Russian Museum.
  • Address
    Mikhailovskaya Ulitsa 1/7
    St. Petersburg 191011
    Russia
Check Rates: $780 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 38 traveler reviews
  • What to Expect:
    • 4.5 based on 29 reviews Rooms
    • 4.5 based on 29 reviews Service
    • 4 based on 29 reviews Value
    • 4.5 based on 29 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 60% based on 33 reviews An amazing honeymoon
    • 50% based on 33 reviews Older travelers
    • 30% based on 33 reviews Young singles
    • 20% based on 33 reviews Families with teenagers
    • 20% based on 33 reviews Families with young children

Reviews of Grand Hotel Europe St. Petersburg

( 1-10 of 39 )
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1 of 5 stars
Phila, PA
Jul 16, 2008

I stayed there 3 nights in march of 2008. I am a professional business traveler and stay at least 60 nights per year in 5 star hotels around the world ! This is one dishonest chain ! Starting from lower level management up to the President ! During the last night here I had items stolen from my room while... more

Management response from
tunay_dogan, General Manager - Thomas Noll

Dear Guest, once again as hotel management we would like to apologize for the unpleasant situation you had with the loss of your I-Phone. As you know, we have done our utmost to clarify the situation and lots of time was spent for investigations with no result. Specific to our location and also being a member of Leading Hotels of...

Apr 8, 2008

stayed her from march 25-march30, 2008 . room 201, the whole floor is non-smoking our rooms were beautiful with nice views of the cathedral of the spilled blood and the russian museum. Buffet breakfast was good. room service was good. The restaurants at the hotel were dead (we were off season....) so we preferred to eat in our room twice.... more

Mar 20, 2008
2/4 found this review helpful

I really don't know what hotel the other reviewers stayed at, but it couldn't possibly have been the Grand Hotel Europe. The self-proclaimed opulence of the hotel simply isn't translated into reality. The building is shabby and cheaply renovated though grand - feeling very communist in its atmosphere. The staff too, feel vaguely Soviet - their training promoting a vague... more

Management response from
tunay_dogan, General Manager - Thomas Nol

Thank you for your comments regarding your stay with us in September last year, and we are very sorry to hear that your stay was below your expectations. We are delighted to inform you that following your stay, our hotel went through the 3rd phase of our USD 40 million renovation plan, which includes full refurbishment of the guests rooms...

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5 of 5 stars
Manchester, United Kingdom
Mar 15, 2008

We stayed at the Grand Hotel Europe for 3 nights at the end of January. Our reaction as we walked through the doors was 'WOW' and that was the case throughout our stay. From the moment we arrived to the minute we left everything was perfect. The trip was for my husbands birthday and upon arrival virtually every member of... more

Mar 14, 2008
1/1 found this review helpful

This really was a fantastic way base from which to explore St Petersburg, one of the most comfortable and friendly hotels I have ever stayed in. Nothing was too much trouble for the staff and the room was great, with fresh fruit and Chilean wine waiting for us. When we celebrated with a birthday dinner in the dining room, we... more

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4 of 5 stars
santa monica, california, usa
Mar 10, 2008

i have been in St. Petersburg a number of times for business. It is a great city with a paucity of great hotels. The Grand Europa is great though a bit snooty. It is well situated in the city and an easy walk to the Hermitage, Church of the Spilled Blood, the canals and the good restaurants along the main... more

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4 of 5 stars
manchester
Feb 27, 2008

We stayed at the Grand Hotel Europe for 5 nights over New Year, the hotel is very grand and traditional, there's a great sweeping staircase taking you up to the first floor. We stayed in an historic room on the first floor, although the room was not up to the five star standards of other 5* hotels we have stayed... more

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5 of 5 stars
Montreal
Feb 22, 2008
1/1 found this review helpful

Grand Hotel Europe is, from my perspective, one of the best hotel in the world. Decor is fanstastic, room are comfortable, staff is devoted, breakfeast is fabulous and, the location is perfect. It is an expensive hotel but, if you are off season, it became a « must ». On a different note, in my last stay, I have hired... more

Jan 16, 2008

Stayed at the Grand Hotel Europe in December, 2004 and it is very grand for Russia. It has the best location for tourists of all the hotels in St. Petersburg. Hotel room was clean and well kept daily by the housekeeping staff. Gym was adequate for my stay. No pool but a small jacuzzi which I did not use. The... more

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5 of 5 stars
Seattle, Washington
Nov 2, 2007
5/5 found this review helpful

My last stay here was 3 yrs ago andnow with the hotel rooms re-modeled, it was just simply perfect! The only complaint I have about our suite which was beautifully decorated, by the way, is that the bathroom and closets were by the door. So we had to go thru the LR to dress etc. The walk in closet, while... more

Reviews of Grand Hotel Europe St. Petersburg

( 1-10 of 39 )
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Grand Hotel Europe St. Petersburg Address

Mikhailovskaya Ulitsa 1/7, St. Petersburg 191011, Russia