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Belmond Grand Hotel Europe

5.0 of 5 Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
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Belmond Grand Hotel Europe
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Belmond Grand Hotel Europe
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807 reviews from our community

Traveler rating
    593
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112
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • All months
    (807)
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    (156)
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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

First impression was already a bit down after seeing first securities and the reception girls arguing about something pretty loud, ftont of me (customer). Half dead fruits in the room do not respond the level of the hotel. At least the level we expected from the famous Belmond...housekeeping coming without knocking didn't help to get a better opinion either. When... More 

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St. Petersburg
1 review
5 of 5 stars Reviewed 1 week ago

The Grand Hotel Europe offers excellent services, gorgeous interiours, friendly and professional staff and very good food and drinks in several restaurants and cafées. You must not miss their chocolate, it's heavenly. An extra elogue for the splendid flower-decorations!

Review collected in partnership with this hotel

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CT
Top Contributor
69 reviews 69 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is really well run. Aside from the totally tacky out of place fountain thing at reception this is a classic hotel and a great choice for St Petersburg. And it is "classic" being an older property but it is in great condition, and the bedroom was spacious and spotless - always a good combination. Well lit (hurrah) bathroom... More 

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New York
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has the most convenient location. The Church of Spilled Blood is a short walk from here. I requested a room with a better view upon check-in. I paid a higher rate but it was worth it to see this church's roof from my window in the evening. Breakfast is served in a great looking room with stained glass... More 

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Charlotte, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful room, bathroom was a bit small but overall we were quite comfortable. Staff went out of their way to provide outstanding service, concierge was extremely helpful in planning our stay. Sunday brunch was over the top and I highly recommend it, dining area is beautiful and food was fabulous! Cute little bar off of lobby with music and good... More 

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director More 

Paris, France
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent an amazing moment in this hotel. We had a junior suite. Everything were perfectly managed. From the on demand breakfast service at the Europe restaurant (i do recommend the salmon eggs omelette) to the concierge service (we had an excursion to Peterhof and we enjoyed the private car and French guide). The Russian staff is very smiling. We... More 

Review collected in partnership with this hotel

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Belmond Grand Hotel Europe experience. We deeply appreciate your comments and feel very proud that our hotel met your expectations. It is our ambition to provide exceptional service and your very kind words are encouraging and much appreciated by all of us. We hope to have the... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice historic hotel on Nevski prospekt. Lobby bar with good music and drinks. Superior room was spacy enough and room service worked also well. Breakfast included almost all you need. Try also Tchaikovsky Night on L'Europe restaurant.

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future. Sincerely, Sjefke Jansen General Director More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Always great to be back. No surprises. You get what you expect - classy, not cheap, very traditional. Breakfast is super. Location is excellent unless you drive your own car there. Sunday Brunch is a must. Be ready to cash out though. Highly recommended for a solid traditional hotel experience. Belle Chambre Junior Suite is probably the best hotel room... More 

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for taking a moment to share your comments on the recent stay at Belmond Grand Hotel Europe. The entire team works very hard to consistently deliver the highest level of service and is touched when efforts are recognized through such positive feedback. Thank you again for your kind words and we look forward to welcoming you... More 

Rostov-on-Don, Russia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were booked at the Hermitage when a friend suggested we switch to the Belmond because we were traveling with 2 small children ages 2 and 5 and it is in the center of everything. We are very happy that we took her advice as it would have been impossible to walk with the kids in the cold from either... More 

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St. Petersburg
1 review
5 of 5 stars Reviewed November 8, 2014

This hotel was amazing, from its pillow menu of lavender scented pillows, the staff, the experience overall was incredible! I felt like if I never left the hotel it was worth traveling around the world for! The caviar vodka cafe was so much fun the the rooms decadent! Some days we had a tea service waiting in our room, or... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to our legendary hotel for more amazing experiences! Sincerely, Sjefke Jansen General Director More 

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Additional Information about Belmond Grand Hotel Europe

Address: Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Palace Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#1 Business Hotel in St. Petersburg
#3 Spa Hotel in St. Petersburg
#8 Romantic Hotel in St. Petersburg
#9 Luxury Hotel in St. Petersburg
#12 Family Hotel in St. Petersburg

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