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Belmond Grand Hotel Europe

5.0 of 5 Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
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Belmond Grand Hotel Europe
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Belmond Grand Hotel Europe
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798 reviews from our community

Traveler rating
    585
    134
    49
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110
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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  • Chinese (Simplified) first
  • Dutch first
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Charlotte, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful room, bathroom was a bit small but overall we were quite comfortable. Staff went out of their way to provide outstanding service, concierge was extremely helpful in planning our stay. Sunday brunch was over the top and I highly recommend it, dining area is beautiful and food was fabulous! Cute little bar off of lobby with music and good... More

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Paris, France
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent an amazing moment in this hotel. We had a junior suite. Everything were perfectly managed. From the on demand breakfast service at the Europe restaurant (i do recommend the salmon eggs omelette) to the concierge service (we had an excursion to Peterhof and we enjoyed the private car and French guide). The Russian staff is very smiling. We... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Nice historic hotel on Nevski prospekt. Lobby bar with good music and drinks. Superior room was spacy enough and room service worked also well. Breakfast included almost all you need. Try also Tchaikovsky Night on L'Europe restaurant.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Always great to be back. No surprises. You get what you expect - classy, not cheap, very traditional. Breakfast is super. Location is excellent unless you drive your own car there. Sunday Brunch is a must. Be ready to cash out though. Highly recommended for a solid traditional hotel experience. Belle Chambre Junior Suite is probably the best hotel room... More

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Rostov-on-Don, Russia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were booked at the Hermitage when a friend suggested we switch to the Belmond because we were traveling with 2 small children ages 2 and 5 and it is in the center of everything. We are very happy that we took her advice as it would have been impossible to walk with the kids in the cold from either... More

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St. Petersburg
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was amazing, from its pillow menu of lavender scented pillows, the staff, the experience overall was incredible! I felt like if I never left the hotel it was worth traveling around the world for! The caviar vodka cafe was so much fun the the rooms decadent! Some days we had a tea service waiting in our room, or... More

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Москва, Россия
1 review
5 of 5 stars Reviewed 4 weeks ago

Best service I've ever seen! I felt like a member of a royal family. Fantastic food! Incredible rooms! The staff talks at least two foreign languages, everybody cares about your comfort. Very nice live music in the restaurant. And the number of different services and stuff in rooms is even more than needed.

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe for more amazing experiences! Kind regards, Sjefke Jansen... More

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Beautiful Hotel - Wonderful Experience. Located in the historic district of St. Petersburg, the hotel is an historic building close to all tourist attractions. Beautiful rooms and public spaces, it is an architectural wonder. The only complaint I have is that it a the fitness center facilities of a 3 star hotel.

Review collected in partnership with this hotel

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are delighted to read that you were impressed by our hotel, while it greatly concerns us to learn about your dissatisfaction with fitness center facilities and we would like to sincerely apologise for this. Thank you once again for your continuous... More

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I don't know why my travel buddy booked this room as this is one of those extremely expensive ones in the Netvsky Prospekt area. Though well located as it was near the Metro (which I used to go to Peterhof), it was strategically walking distance from the Hermitage, Peter Paul Fortress, etc. Very grand/big rooms and our room was cleaned... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We value all comments and they encourage us to keep working every day to better our service. We are looking forward to welcoming you back soon to our hotel! Best regards, Sjefke Jansen... More

Prague, Czech Republic
1 review
5 of 5 stars Reviewed October 22, 2014

...and it appears not to be necessary as well, since we can easily and without the fear of overstatement say, that GH Europe in St. Petersburg is this definition itself. It might be, that my judgement is not entirely impartial, because I love the city very much. Nevertheless, the athmosphere, services, dining, simply all you can imagine yourself, is at... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to know that your stay at our hotel exceeded your expectations. We value all comments and they encourage us to keep working every day to better our service and we hope to welcome you back soon to Belmond... More

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Additional Information about Belmond Grand Hotel Europe

Address: Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Palace Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg

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