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Belmond Grand Hotel Europe

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Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
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1 room 1 guest
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Belmond Grand Hotel Europe
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993 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (993)
  • Mar-May only
    (216)
  • Jun-Aug only
    (357)
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    (239)
  • Dec-Feb only
    (181)
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Pune, India
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is very well located on one of the main commercial street of the city with cafes/restaurant/ shopping within walking distance. Bus stops are quite conveniently close to the hotel. Staff is very pleasant and helpful. Breakfast spread is really good and the best part is they have a wide selection of Teas to choose from , which was... More 

Was this review helpful? Yes
Sarasota, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great location and staff .. many options to chose from for accommodations .. Wonderful experience at Restaurant Azia for dinner. Great breakfast .. SKIP the "famous brunch" !. it was not worth the price .. food mediocre/selections, service to be improved ..

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Bengaluru (Bangalore), India
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great Hotel and great location.. minor irritants like having to manage my own bags on my arrival at 11 in the night and lack of beverage sachets in your Room. You are provided with 3 sets of Towels but no Tea and Coffee which seems a little strange!

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We will use your remarks as a guideline for future improvements of our product. It is our ambition to provide exceptional service and your kind words are encouraging and much appreciated by all... More 

Chennai (Madras), India
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We as a group of 26 women travelled through major cities of Russia. Our journey began from st.petersburg and we stayed for 3 days in st.petersburg Belmont hotel. It's 5 star and have all facilities. The room and breakfast awesome. The only problem they don't provide kettle free in the room as there is a coffee maker with limited supplies.... More 

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited the Belmond Grand Hotel Europe about 10 days ago as part of a group. It was my first visit to Russia and I was unsure about what to expect- I needn't have worried. This hotel was beautiful - the lobby was nice, the reception area was comfortable and the reception staff were attentive and helpful. The rooms were... More 

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe for more amazing experiences! Kind regards, Sjefke Jansen... More 

Pennsylvania, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The fact is my wife,Zemfira is Georgian'Ossetian.She is very demanding.Former History and Literature teacher. Very particular.Did not like dinner in Cafe Europa.Lukewarm soup.I wish my Khamchata Crab was a larger portion. My wife's Trout was not cooked to her liking. But the Violin and Music and Staff presentation was wonderful.We ate dessert on the Grand Hotel Terrace. We loved it.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We will use your remarks as a guideline for future improvements of our product. It is our ambition to provide exceptional service and your kind words are encouraging and much appreciated by all... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The Belmont me our trip to St Petersburg a delight. The concierge service in particular was attentive and extremely helpful. They set up excellent tours and tour guides and all of their recommendations were terrific. Lobby Bar was also sophisticated and fun every night!

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the comments you've shared with other readers and contributors on TripAdvisor. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director More 

Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

Belmond Grand Hotel Europe is one of the pearl of the luxury hotels. The service was fantastic, and the ambience of the hotel is just perfect. You must try the Azia restaurant. Loved the breakfast in the L'Europe restaurant. Thank you

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director More 

Level Contributor
120 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is all that it claims to be. A truly grand hotel frequented by royalty and presidents and, to judge by the chrome plated Bugatti parked outside on our last night, oligarchs too! Our room was good, the overall atmosphere good and it is within easy reach of the important sights. We didn't eat here! Breakfast is literally 8... More 

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your comments. We look forward to welcoming you back soon to our hotel! Kind regards, Sjefke Jansen General Director More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Absolutely a beautiful hotel. I didn't find the service especially outstanding. No coffee pods in our room, the concierge gave us bad information. We did have the afternoon Russian tea service and it was nice. Again I thought the service could have been better. Great bedding- I loved the dual duvets on the king bed!

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your feedback about the recent experience at Belmond Grand Hotel Europe. We deeply appreciate your valuable comments. We look forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director More 

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