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All 251 St. Petersburg hotels

Belmond Grand Hotel Europe

5.0 of 5 Hotel   |   Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia (Palace Square)
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Ranked #6 of 251 hotels in St. Petersburg
A recent review
5 of 5 stars reviewed 1 week ago
Galina M Champaign-Urbana, Illinois
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605 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Champaign-Urbana, Illinois
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel. Friendly service, nice rooms, and LOCATION is a winner. Although I only got to spend there 3 days (very busy days), I was able to find piece and quiet in my room. Well, almost - there was a bit of construction noise on the floor above, but they usually stopped at 5pm. BREAKFAST is a winner!... More

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Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is my St Petersburg address when I even I travel to that city. It is historic but also extremely comfortable with every modern facilities. If you stay at the Historic Wing you will have additional unsurpassed butler service. No doubt it is known as Russian's most famous hotel. If you have breakfast at the Europe restaurant you will... More

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GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Belmond Grand Hotel Europe experience. We deeply appreciate your comments and feel very proud that our hotel met your expectations. It is our ambition to provide exceptional service and your very kind words are encouraging and much appreciated by all of us. We hope to have the... More

Notodden, Norway
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is loaded with history, as it is a very old Hotel (dating back to 1875). The staff was more than friendly and helpful. We (a colleague and I) were booked into two Junior Suits, and the suite was almost as big as my appartment. Really large, comfy beds, huge bathroom, even a fireplace(!). The hotel is placed right... More

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GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments about your great experience at Belmond Grand Hotel Europe on TripAdvisor. We are delighted to read that you were impressed by your stay with us. It is a pleasure to know that you had a fantastic time and would recommend visiting Belmond Grand Hotel Europe to... More

Melbourne
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As soon as you step foot in this palace you can hear the walls talk about all that have passed here before you. St Petersburg has a lot of great hotels but none compare with the x factor that this place has. Wont spoil it with words so do yourself a favour and go and check it out for yourself.... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for sharing this review of your recent stay at Belmond Grand Hotel Europe. We are delighted to read your mentions about “a grand old lady” ambience of our hotel and to learn that it has left such a memorable impression on you. The entire team is looking forward to welcoming you back soon to Belmond Grand... More

Manila, Philippines
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Grand Hotel Europe is the icon hotel of St. Petersburg. The Lidval Suite is very spacious and beautifullly decorated. This room also comes with a Butler Service and they are quick and very helpful. I would give this hotel an A+ all around -- great service, complete ammenities, and a destination on its own. The next time I have... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your kind feedback on your recent experience with us. I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to know that you had such an enjoyable stay in our iconic Lidval Suite and that our Butler Team... More

Kettering, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

great location very helpful staff - went for 5 days for my wife's 50th birthday gave us a free upgrade and staff could not be more helpful - great position opposite underground easy walk to hermitage - my wife could not stop mentioning how comfortable the beds was - excellent russian tea in the mezzanine cafe - one tea between... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for having chosen Belmond Grand Hotel Europe for your recent stay and for sharing your great experience on TripAdvisor. It is truly an honor for us of having been part of such a special moment in your life, which you celebrated at our hotel. Nothing is more satisfying than to learn that we have exceeded our... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

We were extremely satisfied with the Orient Express in St. Petersburg. It was extremely clean and exceptionally well decorated. The location is fantastic if you are touring the city. Our room had an excellent view of several cathedrals which was even more impressive. The bar is beautiful and made for a great end of the day unwinding spot. And the... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your stay with us in August. I am delighted to hear that you were extremely satisfied with your stay. We appreciate your comments and feel very proud that the Grand Hotel Europe met you expectations. We all hope to have the pleasure to welcoming you... More

Newcastle
Top Contributor
74 reviews 74 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My daughter and I had four nights in this magnificent hotel and could not fault it against any criteria. All of the staff members with whom we had contact were friendly and courteous - the welcome at the front door has to be experienced to be believed. Our room was a deluxe room, overlooking the Arts Square. It was big... More

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GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Grand Hotel Europe experience. It is always our pleasure to delight our guests by exceeding expectations. Your kind words about our location, rooms, service and dining in L’Europe Restaurant are deeply appreciated. We look forward to seeing you again the next time you are visiting St Petersburg.... More

Ilminster, England, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2014

We had brunch here with an old matrade of the restaurant and so were given a somewhat special menu, however the whole place was absolutely beautiful and so was the food. The 'Jazz' was also wonderful to listen to, we had a fantastic time here and I highly recommend it to everyone!!!!

Was this review helpful? Yes
GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments of the dining experience with us. We are delighted to read that you were impressed by Sunday Brunch in our legendary L’Europe Restaurant. It is a pleasure to know that you had a fantastic time there and would recommend visiting it to TripAdvisor readers. We hope... More

Warwickshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

Spent an amazing 4 nights at this superb hotel celebrating my wife's birthday. Could not have been better. The staff were incredible, efficient and friendly, and couldn't do enough to make us feel like royalty. Best hotel we've ever stayed at. Cant wait to return.

Was this review helpful? Yes
GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the lovely comment you've shared on TripAdvisor. We are delighted to know that your stay at the Grand Hotel Europe exceeded your expectations. We look forward to welcoming you back soon to our legendary hotel for more amazing experiences! Kind regards, Sjefke Jansen General Director More

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Additional Information about Belmond Grand Hotel Europe

Also Known As:
Grand Hotel St Petersburg
Address: Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Palace Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#1 Spa Hotel in St. Petersburg
#1 Business Hotel in St. Petersburg
#2 Romantic Hotel in St. Petersburg
#4 Luxury Hotel in St. Petersburg
#4 Family Hotel in St. Petersburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Official Description (provided by the hotel):
Grand Hotel Europe enjoys an exceptional location in the heart of historic St Petersburg on Nevsky Prospect. The embodiment of grand Russian style, it is the ultimate in luxury and timeless glamour.Since 1875, the hotel has preserved its unique heritage with acommitment to the highest standards of comfort, cuisine and intuitive service. It remains a favourite of those who appreciate the finer things in life.Offering 275 breathtaking rooms and suites inspired by imperial Russia, Grand Hotel Europe has long enjoyed a reputation as one of the world's most iconic hotels. Many of its rooms are known for their unique character, featuring antique furniture and exceptionally comfortable beds and furnishings, alongside state of the art technology.Indulge in one of our superb suites: all come with a personal butler, ready to take care of your every wish and ensure the perfect stay.Grand Hotel Europe embraces a unique collection of St Petersburg's most fashionable dining experiences. These include the Caviar Bar and Restaurant, the only venue in the city to offer caviar alongside a selection of over 50 of the world's finest vodkas. Leading ballet stars perform at L'Europe, Russia's oldest and most historic restaurant. With five bars and restaurants to choose from, you are certain to find your perfect place to relax, dine in style or celebrate with friends and family. ... more   less 
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