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All 253 St. Petersburg hotels

Belmond Grand Hotel Europe

5.0 of 5 Hotel   |   Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia (Palace Square)
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Ranked #6 of 253 hotels in St. Petersburg
A recent review
5 of 5 stars reviewed 2 days ago
Nat S Oxford, United Kingdom
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608 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Oxford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Belmond Grand Hotel Europe offers everything you need in this great Russian city. It is central, within easy walking distance from the main attractions and good restaurants. The staff is very helpful and competent, and if some of them do not speak good English, you can always ask for someone who will. If you can get up early, the breakfast... More

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Baton Rouge, Louisiana
Senior Contributor
32 reviews 32 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel as part of Viking's "Glories of the Hermitage" for 7 wonderful days. The very best location in the city. Service was outstanding and comfort was their number one priority. A five minute walk to the Church of Our Savior on the Spilled Blood and across the street from Russian Museum of Art. Not far from Hermitage... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We sincerely thank you for the lovely comments you've shared with other readers and contributors on TripAdvisor. It is truly a pleasure to read that you have enjoyed your stay with us. It is our ambition to provide exceptional service and your very kind words are encouraging and much appreciated by all of us. We look forward to... More

St. Petersburg
1 review
5 of 5 stars Reviewed 5 days ago NEW

Best service in all respects, wonderful deluxe room, breakfast is expensive but offers literally everything including champagne. Located directly at Nemsky Prospect (12 minutes walking to Eremitage, metro station nearby), 5 stars in every respect, sound-proof windows, staff extremely competent, friendly and charming.

Review collected in partnership with this hotel

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for taking a moment to share feedback from your recent stay at Belmond Grand Hotel Europe. We are delighted that you enjoyed our service, accommodation and breakfast. The entire team works very hard to consistently deliver the highest level of service and is touched when efforts are recognized through such positive feedback. Thank you again for... More

Champaign-Urbana, Illinois
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel. Friendly service, nice rooms, and LOCATION is a winner. Although I only got to spend there 3 days (very busy days), I was able to find piece and quiet in my room. Well, almost - there was a bit of construction noise on the floor above, but they usually stopped at 5pm. BREAKFAST is a winner!... More

Was this review helpful? Yes 1
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your positive feedback on the Belmond Grand Hotel Europe experience. We are delighted to read that you were impressed by your stay with us. Your kind words about our location, breakfast, Concierge services are deeply appreciated. We hope to have the privilege and pleasure of serving you again in June and thank you... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is my St Petersburg address when I even I travel to that city. It is historic but also extremely comfortable with every modern facilities. If you stay at the Historic Wing you will have additional unsurpassed butler service. No doubt it is known as Russian's most famous hotel. If you have breakfast at the Europe restaurant you will... More

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GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Belmond Grand Hotel Europe experience. We deeply appreciate your comments and feel very proud that our hotel met your expectations. It is our ambition to provide exceptional service and your very kind words are encouraging and much appreciated by all of us. We hope to have the... More

Notodden, Norway
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is loaded with history, as it is a very old Hotel (dating back to 1875). The staff was more than friendly and helpful. We (a colleague and I) were booked into two Junior Suits, and the suite was almost as big as my appartment. Really large, comfy beds, huge bathroom, even a fireplace(!). The hotel is placed right... More

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GrandHotelEurope, General Manager at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments about your great experience at Belmond Grand Hotel Europe on TripAdvisor. We are delighted to read that you were impressed by your stay with us. It is a pleasure to know that you had a fantastic time and would recommend visiting Belmond Grand Hotel Europe to... More

Melbourne
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As soon as you step foot in this palace you can hear the walls talk about all that have passed here before you. St Petersburg has a lot of great hotels but none compare with the x factor that this place has. Wont spoil it with words so do yourself a favour and go and check it out for yourself.... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for sharing this review of your recent stay at Belmond Grand Hotel Europe. We are delighted to read your mentions about “a grand old lady” ambience of our hotel and to learn that it has left such a memorable impression on you. The entire team is looking forward to welcoming you back soon to Belmond Grand... More

Manila, Philippines
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The Grand Hotel Europe is the icon hotel of St. Petersburg. The Lidval Suite is very spacious and beautifullly decorated. This room also comes with a Butler Service and they are quick and very helpful. I would give this hotel an A+ all around -- great service, complete ammenities, and a destination on its own. The next time I have... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your kind feedback on your recent experience with us. I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to know that you had such an enjoyable stay in our iconic Lidval Suite and that our Butler Team... More

Kettering, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

great location very helpful staff - went for 5 days for my wife's 50th birthday gave us a free upgrade and staff could not be more helpful - great position opposite underground easy walk to hermitage - my wife could not stop mentioning how comfortable the beds was - excellent russian tea in the mezzanine cafe - one tea between... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for having chosen Belmond Grand Hotel Europe for your recent stay and for sharing your great experience on TripAdvisor. It is truly an honor for us of having been part of such a special moment in your life, which you celebrated at our hotel. Nothing is more satisfying than to learn that we have exceeded our... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 weeks ago

We were extremely satisfied with the Orient Express in St. Petersburg. It was extremely clean and exceptionally well decorated. The location is fantastic if you are touring the city. Our room had an excellent view of several cathedrals which was even more impressive. The bar is beautiful and made for a great end of the day unwinding spot. And the... More

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your stay with us in August. I am delighted to hear that you were extremely satisfied with your stay. We appreciate your comments and feel very proud that the Grand Hotel Europe met you expectations. We all hope to have the pleasure to welcoming you... More

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Additional Information about Belmond Grand Hotel Europe

Also Known As:
Grand Hotel St Petersburg
Address: Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Palace Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#1 Business Hotel in St. Petersburg
#1 Spa Hotel in St. Petersburg
#4 Family Hotel in St. Petersburg
#5 Luxury Hotel in St. Petersburg
#6 Romantic Hotel in St. Petersburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
Official Description (provided by the hotel):
Grand Hotel Europe enjoys an exceptional location in the heart of historic St Petersburg on Nevsky Prospect. The embodiment of grand Russian style, it is the ultimate in luxury and timeless glamour.Since 1875, the hotel has preserved its unique heritage with acommitment to the highest standards of comfort, cuisine and intuitive service. It remains a favourite of those who appreciate the finer things in life.Offering 275 breathtaking rooms and suites inspired by imperial Russia, Grand Hotel Europe has long enjoyed a reputation as one of the world's most iconic hotels. Many of its rooms are known for their unique character, featuring antique furniture and exceptionally comfortable beds and furnishings, alongside state of the art technology.Indulge in one of our superb suites: all come with a personal butler, ready to take care of your every wish and ensure the perfect stay.Grand Hotel Europe embraces a unique collection of St Petersburg's most fashionable dining experiences. These include the Caviar Bar and Restaurant, the only venue in the city to offer caviar alongside a selection of over 50 of the world's finest vodkas. Leading ballet stars perform at L'Europe, Russia's oldest and most historic restaurant. With five bars and restaurants to choose from, you are certain to find your perfect place to relax, dine in style or celebrate with friends and family. ... more   less 
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