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All 265 St. Petersburg hotels

Belmond Grand Hotel Europe

5.0 of 5 Hotel   |   Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia (Palace Square)
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89%
Ranked #8 of 265 hotels in St. Petersburg
A recent review
5 of 5 stars reviewed 6 days ago
dhanbadman Sussex
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  • Reviews (695)
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  • Room tips (93)
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695 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Sussex
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Grand Hotel Europe for three nights; this is a hotel which aims for high standards, and in general succeeds. Staff are helpful and always available. The rooms are not as spacious as some I have stayed in, but are perfectly adequate. There isn't much to criticise, but if I was being picky I would question why there... More

Was this review helpful? Yes 2
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you for taking a moment to share your comments on the recent stay at Belmond Grand Hotel Europe. The entire team works very hard to consistently deliver the highest level of service and is touched when efforts are recognized through such positive feedback. Thank you again for your kind words and we look forward to welcoming you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My daughter and I spent a glorious summer weekend at the Grand Hotel Europe. The kind reception staff went out of their way to have our room prepared so we could check in at 9am, after an overnight train ride from Moscow. In our room, we found the most luscious arrangements of exotic fruits and chocolates from the hotel's chocolate... More

Was this review helpful? Yes 2
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your very nice comments about your experience with us. We are extremely happy to understand that we have been able to meet your expectations, and that you went... More

St. Petersburg
1 review
1 of 5 stars Reviewed 1 week ago

This hotel has an excellent location, but until they fix their air-conditioning system and change the mattresses, we will not be back. We were too uncomfortable most of the time and did not consider this to be a five star hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Indiana
Top Contributor
208 reviews 208 reviews
28 hotel reviews
363 helpful votes 363 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were told this was the second best hotel in Russia (behind the Moscow Ararat). In my opinion, it is better than the Ararat. Based on the VIPs, the luxury cars out front (a Bugati), and location, I have no doubt. Besides location (at the Nevsky Prospect metro), this old hotel has beautiful classical architecture, both in the rooms and... More

Was this review helpful? Yes 7
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is an elegant hotel with a quaint charm that fits in so well with the ambience of St Petersburg as a whole. The hotel is very well located close to many of the sights and on the main arterial road of Nevsky street with plenty of dining options. Whilst the rooms are comfortable with all the general amenities, it... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for sharing your kind review. We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director More

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at The Grand Hotel Europe for 4 nights in early July 2014. Our experience was good overall, however the rooms are in need of renovation. linen and beds are old and of average quality. furniture and carpet also old. i was disappointed when shown my room on the third floor- it was very "standard". it was quite warm... More

Was this review helpful? Yes 1
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We appreciate you having taken the time to write your review, as it is only through feedback of our patrons that we can continuously review and improve our services and quality offered. In our commitment to providing you with the best quality in all aspects of hospitality, it greatly concerns us to learn that we had not lived... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

everything is wonderful, don't miss it!services are fantastic and its located in nevsky, best area of saint Petersburg. And also restaurant is the best place that you have to examin it. I advise it to everyone. It worth.

Was this review helpful? Yes 1
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for sharing your kind review. It is a great pleasure to read that we have been able to provide you a delightful experience. We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future. Sincerely, Sjefke Jansen General Director More

New York City, New York
Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have always had a soft spot for this hotel. If I were to find an analogy, Belmond Grand Hotel is a like a private membership club in New York where locals socialize and tourists stay. The cafe, restaurants, decor and live music transport you back into the 19th century. Banquet halls are perfect for meetings and receptions. All in... More

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, We are so pleased to hear you enjoyed your stay with us during the trip to St Petersburg. We aim to provide the best service possible and we are glad you felt pampered while being with us. Thank you very much for your kind review and we hope to welcome you back again soon. Kind regards, Sjefke Jansen... More

Piracicaba, SP
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has a great location and a luxurious atmosphere with great staff. Breakfast was unforgettable and with plenty options including caviar and champagne. Room has a good size, comfortable bed and free wi fi. Big bathroom with heated floor.

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your great experience with TripAdvisor readers. We are so pleased to hear you enjoyed your time with us. We are looking forward to welcoming you back soon to our legendary hotel for more amazing experiences! Kind regards, Sjefke... More

St. Petersburg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

St Petersburg's foremost hotel continues to forge its position on so many fronts - sophistication and elegance, centrality, superb staff, finest cuisine and wines, architectural splendour and famed friendliness and courtesy. Grand Hotel Europe ticks every box, rendering a stay in this city simple unforgettable!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your very nice comments about your experience with us. We are hoping to have an opportunity of welcoming you back soon to our hotel. Sincerely, Sjefke Jansen General... More

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Additional Information about Belmond Grand Hotel Europe

Address: Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Palace Square
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
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Also Known As:
Grand Hotel St Petersburg

249 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style
#1 Business Hotel in St. Petersburg #3 Spa Hotel in St. Petersburg #4 Family Hotel in St. Petersburg #7 Luxury Hotel in St. Petersburg #9 Romantic Hotel in St. Petersburg
Hotel Class
Official Description (provided by the hotel)
Grand Hotel Europe enjoys an exceptional location in the heart of historic St Petersburg on Nevsky Prospect. The embodiment of grand Russian style, it is the ultimate in luxury and timeless glamour.Since 1875, the hotel has preserved its unique heritage with acommitment to the highest standards of comfort, cuisine and intuitive service. It remains a favourite of those who appreciate the finer things in life.Offering 275 breathtaking rooms and suites inspired by imperial Russia, Grand Hotel Europe has long enjoyed a reputation as one of the world's most iconic hotels. Many of its rooms are known for their unique character, featuring antique furniture and exceptionally comfortable beds and furnishings, alongside state of the art technology.Indulge in one of our superb suites: all come with a personal butler, ready to take care of your every wish and ensure the perfect stay.Grand Hotel Europe embraces a unique collection of St Petersburg's most fashionable dining experiences. These include the Caviar Bar and Restaurant, the only venue in the city to offer caviar alongside a selection of over 50 of the world's finest vodkas. Leading ballet stars perform at L'Europe, Russia's oldest and most historic restaurant. With five bars and restaurants to choose from, you are certain to find your perfect place to relax, dine in style or celebrate with friends and family. ... more   less 
Number of rooms
275

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