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Belmond Grand Hotel Europe

Travelers' Choice award winner
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Mikhailovskaya St., 1/7, St. Petersburg 191186, Russia
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Best prices for: 1 room 1 guest
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Belmond Grand Hotel Europe
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937 Reviews from our TripAdvisor Community

Traveler rating
    698
    150
    57
    15
    17
See reviews for
132
332
53
223
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (937)
  • Mar-May only
    (216)
  • Jun-Aug only
    (306)
  • Sep-Nov only
    (234)
  • Dec-Feb only
    (181)
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Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 days ago NEW

The welcome service, the breakfast, the concierge, the bar, everything is old school with great and means of making you feel important. The bed makes you never want to get up and the shower amenities are top of the line. Air conditioning could be a little cooler during the rare hot summer days but that is just probably me. Make... More 

Was this review helpful? Yes
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful time at this first rate hotel- pampered and pleased with our beautiful deluxe room, turndown service and especially amazing food! Buffet breakfast divine as well as their in house restaurant Azia (Peking duck appetizer amazing), and even mezzanine cafe (stroganoff yum)- their in house pastry and chocolate chef divine - only wish we got the chocolates at turndown. Would... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visisted 22-26 July 2015. Had a deluxe room with a proper double bed. NB: They have few rooms with double beds (and double mattresses!), so specially ask for one. Mostly they've twin beds which they can put together -- it's NOT the same thing, they slide apart, there's a big crease in the middle, not good. Room itself was light... More 

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Denton TX
Top Contributor
62 reviews 62 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

First the good. This is a grand hotel in every sense of the word. The staff are charming and helpful. The decor is Russian Style Moderne. The breakfast is the best and most extensive I have encountered anywhere in the world, served in a salon with stained glass windows. The rooms are comfortable, and most things work. I won't repeat... More 

Was this review helpful? Yes 2
Adelaide, Australia
Top Contributor
58 reviews 58 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

It is very hard to identify any significant issue with this hotel . We had an air conditioning problem withy our room which apparently could not be readily fixed and with the help of our Abercrombie and Kent guide, we were upgraded from a deluxe room to a junior suite.. There are many highlights at this hotel, including the range... More 

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General Director More 

Greenville, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights and I'll never forget the experience. I was treated like Royalty. The room was exquisite! The bath toiletries were amazing. The staff was wonderful. I would highly recommend this hotel. And the location was perfect!

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We hope to welcome you back to Belmond Grand Hotel Europe in a not too distant future. Best regards, Sjefke Jansen General Director More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for three days and really enjoyed our time at this hotel. The room Was very clean and beautiful. It felt like we stayed in one of palaces. The furniture was antic, the beddings were very comfortable. The breakfast had a large variety to chose from, it had authentic Russian food and European food. There were... More 

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Belmond Grand Hotel Europe experience. We deeply appreciate your comments and feel very proud that our hotel met your expectations. It is our ambition to provide exceptional service and your very kind words are encouraging and much appreciated by all of us. We hope to have the... More 

Duncan, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

After 27 hours of travel, my daughter and I arrived at the Grand European Hotel. The doorman, with a huge smile, swung the door open and we entered another world. Up the red carpet to reception, checked in very quickly, a glass of champagne and we were escorted our our room. We had arrived in St. Petersburg. We could look... More 

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Belmond Grand Hotel Europe experience. We deeply appreciate your comments and feel very proud that our hotel met your expectations. We hope to have the pleasure to welcoming you back soon to our hotel in a not too distant future. Warm regards, Sjefke Jansen General Director More 

Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel during attendance of the St Petersburg International Legal Forum. It is a beautiful hotel in an incredible city. The location is perfect. Excellent service from friendly, efficient staff. Well worth it! Loved every minute of my stay.

Was this review helpful? Yes 2
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your kind comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Kind regards, Sjefke Jansen General Director More 

Athens Greece
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at a couple of other Orient Hotels (now Belmond) in Italy, so we thought we more or less knew what we were up for, as our experience their was fantastic! It turned out that their St-Petersburg property has nothing to do with their Italian hotels (Porto Fino, Florence, Venice)! The property is in urgent need of refurbishment... More 

Was this review helpful? Yes 3
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