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All 267 St. Petersburg hotels

Belmond Grand Hotel Europe

5.0 of 5 Hotel   |   Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia (Palace Square)
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Ranked #9 of 267 hotels in St. Petersburg
A recent review
5 of 5 stars reviewed yesterday
Antonio R R Columbus, Georgia
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732 people have reviewed this hotel

Traveler rating
    526
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104
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Columbus, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Our room was at the top floor (5th).We had a large balcony and a marvelous view of the Spilled Blood Cathedral. I feel I could almost touch it! It was a short walk from the hotel to a tour of the Russian Museum and the Cathedral. Unlike the rest of the city, most everyone at the hotel speaks English. Excellent... More

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Top Contributor
104 reviews 104 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

In its current state, Grand Hotel Europe probably only scores a 4/5. Don't get me wrong, it's a 5* class hotel in a wonderful location right next to the State Russian Museum and the Nevsky Prospect shopping and nightlife area (in fact, location-wise, it's probably the best in the city out of all top hotels) but the rooms aren't as... More

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sydney
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for three nights and would have liked to stay longer. The hotel is in a great position, in a quiet street, but close to many of the city's sights. The breakfast was excellent, with a wide choice. Our room was a little old-fashioned, but comfortable. The only negatives during our stay were that the bathroom was over-heated... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. It greatly concerns us to learn about poor wi-fi connection in your room and we would like to sincerely apologise for this inconvenience. We value all your comments as they encourage us to... More

Key Biscayne, Florida
Top Contributor
119 reviews 119 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Outstanding staff, grand hotel in an excellent location. Service was a bit slow in delivering requested ice bucket to room. The only thing that kept it from being 5 stars to me was that I requested someone check the AC twice as room was warm and stuffy, but no one from maintenance ever came. Included breakfast was awesome!

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We value all comments and they encourage us to keep working every day to better our service. We are looking forward to welcoming you back soon to our hotel! Kind regards, Sjefke Jansen... More

St. Petersburg
1 review
5 of 5 stars Reviewed 1 week ago

We experienced consistently excellent service in every respect throughout our stay. The room was spacious and luxurious with a pleasant view of the city. The bed was very comfortable. Bathroom excellent. Delicious choices for breakfast. Vast choice of additional facilities. Hotel drivers very safe and reliable in Audi A8 fleet.

Review collected in partnership with this hotel

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for taking the time to share your review. On behalf of the entire Belmond Grand Hotel Europe team, I would like to pass our appreciation for your very nice comments about your experience with us. We are looking forward to welcoming you back soon to Belmond Grand Hotel Europe! Best regards, Sjefke Jansen General... More

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, luxurious, and full of old world glamour. The historical floor room has uber high ceilings, and very spacious. Very convenient located to most attractions. Very friendly and professional stuff. The L'Europe restaurant offers great atmosphere and excellent food. The caviar bar also has a brillant selection of food and drinks. The lobby bar is very pleasant space to... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your great experience with TripAdvisor readers. We are so pleased to hear you enjoyed your time with us. We are looking forward to welcoming you back soon to our legendary hotel for more amazing experiences! Kind regards, Sjefke... More

Dunsmore, England
Top Contributor
145 reviews 145 reviews
50 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were total underwhelmed by this hotel. We were on a luxury 5* city trip and this hotel is not good enough to be classed as 5* by most European or worldwide standards. We had a very narrow room on the 2nd floor which felt like a shoe box. It had ghastly dark green and red curtains, peach coloured walls... More

Was this review helpful? Yes 2
Limassol
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights only on a business trip. The hotel is huge well maintained and gives you the grant impression that flows in the city of St. Petersburg. The only issue I had was the colour of the water in the bathroom. Its was yellow. Called maintenance to come and have a look. Everything looked normal to his... More

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GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for choosing our hotel for your stay in the heart of St Petersburg and for sharing your experience with TripAdvisor readers. We value all comments and they encourage us to keep working every day to better our service. We are looking forward to welcoming you back soon to our hotel! Best regards, Sjefke Jansen... More

Orlando, Florida
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel for 9 nights in August and everything was great. Beautiful hotel,great service.Everything was perfect. A special thank you to all of the staff that provides butler service.The were amazing.

Review collected in partnership with this hotel

Was this review helpful? Yes
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you very much for sharing your kind review. It is a great pleasure to read that we have been able to provide you a delightful experience. We all hope to have the pleasure to welcoming you back to Belmond Grand Hotel Europe in a not too distant future. Sincerely, Sjefke Jansen General Director More

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Six of us enjoyed four nights at this stunning hotel. Nothing was too much trouble for the staff and we were bowled over by their friendliness and helpfulness. The Tchaikovsky dinner was outstanding- worth every kopek. Our rooms were lovely, towels were changed constantly, bathrobes and red slippers were waiting in the luxurious bathroom. You HAVE to go there.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GrandHotelEurope, Генеральный директор at Belmond Grand Hotel Europe, responded to this review

Dear Guest, Thank you most sincerely for your highly positive feedback on the Belmond Grand Hotel Europe experience. We deeply appreciate your comments and feel very proud that our hotel met your expectations. It is our ambition to provide exceptional service and your very kind words are encouraging and much appreciated by all of us. We hope to have the... More

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Additional Information about Belmond Grand Hotel Europe

Address: Mikhaylovskaya ulitsa, 1/7, St. Petersburg 191186, Russia
Phone Number:
Location: Russia > Northwestern District > St. Petersburg > Palace Square
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Grand Hotel Europe 5*
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Also Known As:
Grand Hotel St Petersburg

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style
#1 Business Hotel in St. Petersburg #3 Spa Hotel in St. Petersburg #6 Family Hotel in St. Petersburg #9 Luxury Hotel in St. Petersburg #10 Romantic Hotel in St. Petersburg
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Official Description (provided by the hotel)
A cultural and culinary landmark, Belmond Grand Hotel Europe has played a central role in social, cultural, civic, and business life of St Petersburg for over 135 years. Belmond Grand Hotel Europe is located in the very heart of the city centre, on the corner of Nevsky Prospekt and Mikhailovskaya Ulitsa. Positioned adjacent to the Arts Square, the hotel has strong associations with the worlds of theatre, music and ballet. Past guests include Peter Tchaikovsky, Dmitry Shostakovich, Ivan Turgenev, Johann Strauss, George Bernard Shaw, Luciano Pavarotti, crowned heads and world leaders. Today the hotel offers its guests 265 rooms. The hotel's Historic Floor boasts 10 unique suites with individual names, including the Dostoevsky, Romanov and Pavarotti suites. The hotel is home to six welcoming restaurants and bars of the highest international standards. On Fridays, L'Europe Restaurant hosts the hotel's celebrated Tchaikovsky evenings, while another pearl of the hotel's restaurants is the Caviar Bar, where guests can enjoy blini with caviar washed down by ice-cold vodka. Those who enjoy chocolate can make their dreams come true in the hotel's in-house chocolate factory, where they can even order a chocolate grand piano. Located in the heart of the cultural capital of Eastern Europe, Belmond Grand Hotel Europe combines the charm and elegance of 19th century tsarist Russia with the contemporary comfort. ... more   less 
Number of rooms
265

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21 days ago

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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