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Astoria Hotel

Travelers' Choice award winner
Bolshaya Morskaya St., 39, St. Petersburg 190000, Russia
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1 room 1 guest
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Astoria Hotel
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784 Reviews from our TripAdvisor Community

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Traveler rating
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    150
    47
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102
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (784)
  • Mar-May only
    (180)
  • Jun-Aug only
    (278)
  • Sep-Nov only
    (164)
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Kansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a terrific experience at the Astoria -- professional, friendly staff, a nice room upgrade to start our vacation, and a very good breakfast each day at the hotel. Very nice rooms, outstanding service, great location.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for your visit to the Astoria Hotel and for sharing the impressions of your stay with us. We are pleased to know that you appreciated the location of the hotel, breakfasts at the Astoria Cafe and as well the level of service. We will be happy to welcome you back at the Astoria Hotel whenever you... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Superb location - brilliant concierge who organised excellent trips. Junior Suite was very comfortable. The shower cubicle leaked a little but this was a very minor issue. Breakfast was adequate but average but overall I would certainly recommend this hotel and we had a brilliant time in St Petersburg and the staff at the hotel were very friendly and helpful... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Astoria hotel and for taking time to share your feedback. It is a pleasure to reaad that you enjoyed your stay with us and highly appreciated the location of the hotel in the very heart of the city and the level of service. We are looking forward to welcoming you back... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. In great place in the middle of city and nice service. Breakfast is totaly large enough by many different sortment. In night bar there was not so fast and friendly service. But in this curs it is very recommed

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for your recent visit to the Astoria Hotel and for your kind comments. We are glad that you appreciated the location of the hotel and breakfasts at the Atoria Cafe. we will be delighted to welcome you back at the Astoria Hotel during your next trip to St.Petersburg. Warmest regards, Astoria Hotel Management Team More 

Stow, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

Lovely historic building; location convenient to sites and shopping; spacious room with high ceilings and luxurious bath; but most of all a fantastic staff! Everyone with whom we interacted from check-in to check-out was wonderfully helpful. Thank you all for making our stay in Saint Petersburg so easy and enjoyable!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel and for the positive feedback. We are happy that you enjoyed your stay with us and appreciated the level of service as our main goal is to make our guests feel like home and experience the Russian hospitality. We hope to have a chance to welcome you back at the Astoria... More 

New Delhi, India
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is brilliantly located at St. Isaacs square...ld property...lot of character...nice rooms...amazing housekeeping...excellent staff at the Cafe in particular Inga, marina, maria and natalia...at the reception Vlad was very helpful...guest relations v good...bellhop Nikolai a coureous and extremey helpful

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel and for taking time to share the impressions of your stay with us. We are happy that you appreciated not only the hotel location and rooms interior, but also the efforts of our staff. All your kind comment will be forwarded to the related departments and will become a strong motivation... More 

La Quinta, California
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful stylish 5 star hotel in old quarter of St Petersburg close to all major attractions overlooking St Isaacs Cathedral. The rooms are very comfortable, clean and elegant with quality linen and toiletries. Full coffee making facilities are provided with Nespresso machines in rooms and bottled water is free too.The reception staff and concierge are efficient , plite and speak... More 

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you very much for your recent visit to the Astoria Hotel and your feedback. It is reassuring to know that you appreciated the location of the hotel, rooms interior and the level of service. However, your comments about the restaurant re well noted as well and we will do our best to improve all the mentioned shortcomings.... More 

tel aviv
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The air condition doesn't cool the room. The only solution they suggested is to bring a fan to the room. The curtains don't block the light in the morning. The t.v is smaller then my computer screen, about 21". A disgrace to the rocco forte name.

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments about your recent stay with us. We are very sorry that we could not meet your expectations and that you had such a disappointing impressions of your stay. However we will take your comments into consideration in order to make some improvements in future. We would like you... More 

Zurich, Switzerland
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for 12 nights on business It is an old building nicely renovated and very charming, i prefer modern the modern type of hotel but this hotel is very nice. Breakfast is excellent with a large variety of foods and juices. Staff is very nice and very helpful sometimes English is a bit a problem but generally most... More 

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel as your preferred hotel in Saint Petersburg and for taking the time to share your great feedback. It was a pleasure to read that you appreciated the service and our breakfasts at the Atoria Cafe. We are looking forward to welcoming you back at the Astoria. Warmest regards, Astoria Hotel Management... More 

Casares, Spain
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Everything is just perfect. Rooms, restaurant and especially the kindness of the staff. You feel nearly at home even during a business trip. Only the bar could be a little bit more animated. I stayed already several times here and it is always a again a nice experience

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel and for sharing the impresions on your stay with us. It is a pleasure to read that you enjoyed your stay as we do our best to make our guests feel comfortable during their stay. We are looking forward to welcoming you back again at the Astoria Hotel. Warmest regards, Astoria... More 

Alton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Fabulous 4 days in superb hotel. Set in excellent location in centre of town. No hesitation in recommending to others. The friendly staff go out of their way to make you feel special. The food and service was of the highest standard.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Astoria Hotel Mangement Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for your recent visit to the Astoria hotel and for such a kind review. We are more than glad that you apprecited not only the location in the very heart of the city, but as well the atmosphere of the Russian hospitality we try to make our guests to experience. We will be delighted to welcome... More 

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