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Astoria Hotel

Travelers' Choice award winner
Bolshaya Morskaya St., 39, St. Petersburg 190000, Russia
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1 room 1 guest
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Astoria Hotel
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780 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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    (780)
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    (180)
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    (164)
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Stow, Massachusetts
1 review
5 of 5 stars Reviewed today NEW

Lovely historic building; location convenient to sites and shopping; spacious room with high ceilings and luxurious bath; but most of all a fantastic staff! Everyone with whom we interacted from check-in to check-out was wonderfully helpful. Thank you all for making our stay in Saint Petersburg so easy and enjoyable!!!

Review collected in partnership with this hotel

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New Delhi, India
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is brilliantly located at St. Isaacs square...ld property...lot of character...nice rooms...amazing housekeeping...excellent staff at the Cafe in particular Inga, marina, maria and natalia...at the reception Vlad was very helpful...guest relations v good...bellhop Nikolai a coureous and extremey helpful

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel and for taking time to share the impressions of your stay with us. We are happy that you appreciated not only the hotel location and rooms interior, but also the efforts of our staff. All your kind comment will be forwarded to the related departments and will become a strong motivation... More 

La Quinta, California
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful stylish 5 star hotel in old quarter of St Petersburg close to all major attractions overlooking St Isaacs Cathedral. The rooms are very comfortable, clean and elegant with quality linen and toiletries. Full coffee making facilities are provided with Nespresso machines in rooms and bottled water is free too.The reception staff and concierge are efficient , plite and speak... More 

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you very much for your recent visit to the Astoria Hotel and your feedback. It is reassuring to know that you appreciated the location of the hotel, rooms interior and the level of service. However, your comments about the restaurant re well noted as well and we will do our best to improve all the mentioned shortcomings.... More 

tel aviv
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The air condition doesn't cool the room. The only solution they suggested is to bring a fan to the room. The curtains don't block the light in the morning. The t.v is smaller then my computer screen, about 21". A disgrace to the rocco forte name.

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments about your recent stay with us. We are very sorry that we could not meet your expectations and that you had such a disappointing impressions of your stay. However we will take your comments into consideration in order to make some improvements in future. We would like you... More 

Zurich, Switzerland
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there for 12 nights on business It is an old building nicely renovated and very charming, i prefer modern the modern type of hotel but this hotel is very nice. Breakfast is excellent with a large variety of foods and juices. Staff is very nice and very helpful sometimes English is a bit a problem but generally most... More 

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel as your preferred hotel in Saint Petersburg and for taking the time to share your great feedback. It was a pleasure to read that you appreciated the service and our breakfasts at the Atoria Cafe. We are looking forward to welcoming you back at the Astoria. Warmest regards, Astoria Hotel Management... More 

Casares, Spain
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Everything is just perfect. Rooms, restaurant and especially the kindness of the staff. You feel nearly at home even during a business trip. Only the bar could be a little bit more animated. I stayed already several times here and it is always a again a nice experience

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Astoria Hotel Management Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for choosing the Astoria Hotel and for sharing the impresions on your stay with us. It is a pleasure to read that you enjoyed your stay as we do our best to make our guests feel comfortable during their stay. We are looking forward to welcoming you back again at the Astoria Hotel. Warmest regards, Astoria... More 

Alton, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Fabulous 4 days in superb hotel. Set in excellent location in centre of town. No hesitation in recommending to others. The friendly staff go out of their way to make you feel special. The food and service was of the highest standard.

Review collected in partnership with this hotel

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Gerold H, Astoria Hotel Mangement Team at Astoria Hotel, responded to this review

Dear Guest, Thank you for your recent visit to the Astoria hotel and for such a kind review. We are more than glad that you apprecited not only the location in the very heart of the city, but as well the atmosphere of the Russian hospitality we try to make our guests to experience. We will be delighted to welcome... More 

Canton of Zurich, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

This historic hotel is very beautiful and fantastically well situated for art lovers and sight seers. Within walking distance of many of the major attractions, we were also blessed with stunning views over St. Isaac's. Staff are friendly, professional and helpful. Our room was beautifully decorated, clean and comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Manager at Astoria Hotel, responded to this review

Dear Guest, thank you for choosing Rocco Forte Hotel Astoria for your stay in St.Petersburg. It's very important and pleasant for us to know that you enjoyed your time with us, our hotel, it's location, our team and your room. We hope that you will decide to return not only to St.Petersburg but also to Hotel Astoria and we are... More 

London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Astoria is an excellent hotel with a beautiful view on St Isaac. The atmosphere is great and you feel connected with Russian history. I was upgraded upon arrival and the staff was extremely helpful and spoke English well.

Was this review helpful? Yes
Gerold H, Manager at Astoria Hotel, responded to this review

Dear Guest, let us thank for choosing Hotel Astoria for your stay in St.Petersburg and such a positive review. It's very important for us to know that you enjoyed your time with us and felt historic atmosphere. We would be very glad to host you as our guest again. Kindest regards, Hotel Astoria Management Team More 

Paris, France
1 review
4 of 5 stars Reviewed 1 week ago

Great location - just in front if St. Isaak's cathedral. Many places to visit around. Good bar and restaurant inside. There is a cinema in the next building. Stuff is trying to be very helpful, though sometimes not very smiling and look at you surprised.

Review collected in partnership with this hotel

Was this review helpful? Yes
Gerold H, Управляющий at Astoria Hotel, responded to this review

Dear Mrs.Lotova, thank you for choosing Hotel Astoria for your recent stay and for your kind comments. We are very glad that you enjoyed your stay, our services and hotel location. We hope that one day you will decide to come back to our hotel and we are looking forward to this moment. Kindest regards, Hotel Astoria Management Team More 

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