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Comfitel Alexandria Hotel

3.0 of 5
Spassky line 6, St. Petersburg 190031, Russia (Palace Square)
Hotel amenities
Comfitel Alexandria Hotel
Ranked #142 of 229 hotels in St. Petersburg
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19 reviews from our community

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1 review
3 of 5 stars Reviewed April 25, 2013

Budget hotel in a reasonable location within walking distance to most the major tourist attractions. The breakfast was pretty poor, not much to choose from and constantly had to ask staff to top up things. Rooms are basic but clean. Overall not a bad place to stay

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Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 19, 2012

My experience in this hotel was far from expected for the price paid. First of all, this hotel is hidden and difficult to find (there is only a small plaque in the door), once you enter you find yourself in a dirty and messy staircase with no lift, and the hotel is in the third floor. When you enter reception... More

Was this review helpful? Yes 2
ComfitelHotelGroup, Guest Relations Manager at Comfitel Alexandria Hotel, responded to this review
August 29, 2012

We apologize for delivered inconveniences during your accommodation! The hotel is in a five-floor historical building of the city therefore there is no lift. Probably you arrived to hotel during face lifting of an entrance therefore the ladder was dirty, now it looks better. Registration of foreign citizens is a compulsory procedure for all foreign citizens arriving to Russia, according... More

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9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 23, 2012

the worst hotel i've ever been in my life... hidden,dirty,stinky,sad,noisy....awful breakfast... the only good point is the location,very close to the metro station,but it's not enough!! we'll surely return in this nice city but somewhere else!

Was this review helpful? Yes 1
ComfitelHotelGroup, General Manager at Comfitel Alexandria Hotel, responded to this review
July 26, 2012

Dear guest, Thank you for your review. Having looked another reviews. we noticed, that only one true thing, which is written in your review is noisy guest rooms. We know this fact and we apologize for this inconvenience. We decide to provide for all guests ear plugs. According to your review, your opinion regarding our hotel is prejudicial.We investigated your... More

Lisbon, Portugal
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2012

I have stayed in Comfitel Alexandria, St Petersburg, from 21 to 27 April 2012. The location is good. The staff is not friendly but professional. But... be aware, that they charge or intend to do it if you don't say nothing for common things. Like, if you need a declaration to get a Visa (1000 roubles), the registration in police... More

Was this review helpful? Yes 1
ComfitelHotelGroup, Front Office Manager at Comfitel Alexandria Hotel, responded to this review
May 10, 2012

Dear guest! Thank you for your review. We always pay a lot attention on guest's opinion. Unfortunately, we could not issue for your visa vouchers, as we can not be authorized by our Goverment as tour agency, because we are group of Hotels. Our partner travel agency charges 1000 RUB in order to issue for guests special vouchers with TOUR... More

Moscow, Russia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 20, 2012

Rooms are big in size but the beds are awful. Two matresses on one bed, and very soft - imposiible to sleep. Pillows are very old, rough and hilly. Not recommended for those, who have problems with your back. Bathroom is ok, but has bad smell form canalization - which is quite often for Saint Pete. Moreover we had a... More

Was this review helpful? Yes 2
ComfitelHotelGroup, General Manager at Comfitel Alexandria Hotel, responded to this review
March 26, 2012

Dear guest! Thank you for your review. We feel very sorry that our administration did not offer for you room upgrade because of bad smell from your bathroom and smoking smell from your room. We will investigate this problem, and please be assured that we will do our best to teach our staff how to react on these situations. Moreover,... More

Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 10, 2011

The hotel arranged a pick-up at the airport for us. At first glance, the hotel Is in an older building. When you enter the stairway, it also looks worn and aged. When you arrive at reception, on third floor, walk-up, you enter a very modern, beautiful facility. Rooms are spacious and modern. It is another world on the inside. We... More

Was this review helpful? Yes 1
Auckland Central, New Zealand
Top Contributor
110 reviews 110 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed July 28, 2011

We have just completed a world trip and the 11 room Alexandria hotel in Spasky St, was the most expensive( peak season rate about 160 euro/night) and by far the worst we stayed in. It is rated 3 star but would struggle to make 2 star anywhere else. There is no visible street signage other then a tiny plaque on... More

Was this review helpful? Yes 2
Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2011

Very many thanks to the hotel Comfitel Alexandria and its team for the very friendly and cosy atmosphere! We enjoyed our stay in a large clean room and were very pleased with the good service. (Special thanks to Julia and a big hug to Mishka =)) We will for sure recommend this hotel to our friends. Best regards, Lena, Lena... More

Was this review helpful? Yes 1
Denver, Colorado
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 13, 2011

My family and I stayed in Comfitel Alexandria in June 2011 and booked two standard rooms through Hotels.com. Initially we booked the rooms for 2 nights, but then added a third night, however when we got to the hotel, they only showed reservations for 2 nights. Luckily the hotel had available rooms for us to stay. We were able to... More

Was this review helpful? Yes 1
Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2011

I found myself in this hotel by accident because I was going to stay in another Comfitel hotel. My reservation in Primavera was canceled (due to force majeure) and I booked this one instead. Comfitel administration offered me a free taxi from the station but I did not use it. Alexandria Hotel is located in a quiet side street just... More

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ComfitelHotelGroup, Manager at Comfitel Alexandria Hotel, responded to this review
February 10, 2011

Dear guest! We kindly thank you for all your warm words about Comfitel Alexandria Hotel. You are welcome next time! More

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Additional Information about Comfitel Alexandria Hotel

Address: Spassky line 6, St. Petersburg 190031, Russia
Region: Russia > Northwestern District > St. Petersburg > Palace Square
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #142 of 229 hotels in St. Petersburg
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
It is very popular among the visitors who needs to book hotel in St. Petersburg in Russia. The hotel is situated in the city centre, Spasskiy lane, five minutes walk to the "Sennaya Ploshchad" and "Sadovaya" metro stations and not far from the Griboedov channel embankment. It is close to all important places of interest – Isaac’s Square, Kazan Cathedral and the Savior-on-the-Blood. There are 11 comfortable rooms in the hotel, mended with the last technologies. 7 of them are standard and 4 – deluxe rooms. All the rooms are equipped with air-conditioner, bath or shower, hairdryer, mini-bar, telephone, TV and Internet access. Hotel’s warm interior will create a pleasant atmosphere both for rest and work. ... more   less 
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Comfitel Alexandria Hotel
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