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3.0 of 5 Hotel   |   Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
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89%
Ranked #24 of 264 hotels in St. Petersburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
roadtrekker Bethesda, MD
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143 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Bethesda, MD
Top Contributor
69 reviews 69 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Because of previous reviews we booked the M Hotel way in advance. They helped us with our tourist visa, with taxis to and from the Finland Station, and in many other ways, big and small, during our recent 3 night stay. The hotel is right next to a Metro stop and the Catherine II park, in an alley off a... More

Was this review helpful? Yes
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Guest (roadtrekker), I would like to thank you for choosing M-Hotel during your last visit to Saint-Petersburg and for having taken the time to share your experience. I am delighted to read that you have enjoyed your stay with us and gave a high rating as to the Hotel services. Looking forward to welcoming you back to our Hotel,... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights. Airport transfer made it simple to find and avoided us getting ripped off on the taxi fare. The rooms were pleasant with air conditioning to keep us cool. Free high speed wifi was helpful to plan activities each day. I liked that there was filtered water available on each level. Breakfast was adequate and... More

Was this review helpful? Yes
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Jake G, Thank you so much for taking time to share your experience with other travellers on TripAdvisor website. I was glad to learn that you have enjoyed our location, hotel staff, your room and other services provided at the M-Hotel. We are looking forward to welcome you again, Sincerely, Manager Anastasia S. More

Reykjavik, Iceland
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a hidden gem. It's location is excellent, right near the Nevsky Prospect and most sights, such as the Church on Spilled Blood, the Hermitage and St. Isaacs Cathedral are within walking distance. I was there with my mother and we stayed in the SPA suite. The hotel itself is clean and the breakfast was very good. However,... More

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AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Maria Kristjans, we thank you for your review of our hotel and your recommendations. We are really glad you liked hotel location and thank you for positive mentioning hotel staff. We do hope to see you again, Kind regards, Manager Anastasia S. More

Schenectady
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

location is great...slightly intimidating as you walk through an arch into a quiet, but not terribly inviting courtyard. But the hotel is very welcoming inside. Staff very helpful and attentive. We had some problems with paperwork (not their fault), which caused us some panic, but they helped us out. No fuss. quiet and comfortable. we slept great. easy place to... More

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AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear MooselipsSchenectady, we thank you for your review of our hotel, particularly regarding the personnel. We are so glad that you felt comfortable with us. Hope to see you again, Kind regards, Manager Anastasia S. More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Pros: The term that kept coming to mind was solid. Great service, never waited for the elevator, staff were genuinely helpful and available 24/7. Cons: It's unusual for me not to be able to find something to gripe about. But I honestly can't think of anything in this case. Suggestion: Ask to use the scale in the luggage room if... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Jim K, Thank you very much for the time spent with us and for writing this review. We are really happy to know that you were satisfied with accommodation in our hotel. Thank you for positive mentioning hotel location, rooms, staff and breakfast. We will be happy to see you on your next visit! Kind regards, Manager Anastasia S. More

Canberra, Australia
Top Contributor
66 reviews 66 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The rooms were clean and the staff very helpful. The location is excellent, and the brasserie around the corner, connected with the hotel, is very good and they offer a 15% discount if you are staying at the hotel. There is a big supermarket and mall just a couple of blocks away on Nevsky Prospekt (Stockmans) where you can stock... More

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Jeanette C, Thank you for your comments about M-Hotel and positive mentioning hotel staff, location and restaurant Brasserie de Metropole. We are happy you liked your staying with us. Hope to see you again, kind regards manager Anastasia S. More

Melbourne, Australia
Top Contributor
268 reviews 268 reviews
52 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed June 15, 2014

Even though the address is Sadovaya Street, it is actually down Krylova Lane (off Sadovaya St) through an arch and into a courtyard. You arrive at the entry and you're looking at a moth, but inside you find a butterfly. Whilst the interior decor couldn't be described as modern, everything inside is fresh and new in the last two or... More

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Michael, Thank you very much for the time spent with us. And thank you for your review of our hotel, particularly regarding the personnel. We are so glad that you liked our location and breakfast. We are working hard for customer satisfaction and try to do our best. We will be happy to see you on your next visit!... More

Lisbon, Portugal
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 12, 2014

We stayed her in march 2014, 4 nights. It is very central and despite to access it you have to cross a tunnel ( very typical in St Petersburg), it is very good. The room was large and clean and the breakfast was very good. The WC was small, when comparing with the room, but it was OK. The Staff... More

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Laura, we are glad to get your positive feedback about our hotel! Thank you for your recommendations! Kind regards, Manager Anastasia S. More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

I stayed at 'm' hotel in may, for 7 days, and i was hoping it would be good for my pre-planned guided tours in st.p.. how pleased i was to find it placed perfectly close to the railway station, the bus, the main square of my part of the city, and i could walk wherever i wanted to go, and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Garry, thank you for your positive review about our location, staff and breakfast. We will be happy to see you on your next visit in Saint-Petersburg! Kind regards, Manager Anastasia S. More

Ladner, Canada
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 19, 2014

Super convenient location, walking distance to subway, and Nevsky Prospect. As the hotel is close to the Catherine the Great monument, finding the hotel at the end of a busy day of sightseeing is very easy. Rooms were very large and clean, nice windows, good bathrooms. Very helpful and pleasant staff. Delicious breakfast downstairs. Hope to stay here again on... More

Was this review helpful? Yes 4
M-h0tel, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Bren, thank you for your review and for positive mentioning our location, staff and breakfast. We will be happy to see you on your next visit! Kind regards, Manager Anastasia S. More

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Additional Information about M-Hotel

Address: Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — M-Hotel 3*
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Also Known As:
m Hotel Hotel St. Petersburg

65 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style
#21 Family Hotel in St. Petersburg #21 Romantic Hotel in St. Petersburg #41 Business Hotel in St. Petersburg
Hotel Class
Official Description (provided by the hotel)
M-HOTEL — is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated in the “Golden Triangle” of St. Petersburg in close vicinity to the world-famous museums such as the Hermitage, the Kazan Cathedral, the Church of the Savior on Blood, Russian museum and other tourist sights. Next to the hotel the guests will find a great variety of cafes and restaurants catering to different tastes, as well as plenty of boutiques, art galleries and antique shops. We will make your stay in Saint Petersburg, whether you are traveling for business or pleasure, as comfortable as possible so that you would like to come back to visit us again and again! ... more   less 
Number of rooms
61

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