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3.0 of 5 Hotel   |   Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
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Ranked #21 of 267 hotels in St. Petersburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
TheAndosAustralia Australia
  • Reviews (151)
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151 people have reviewed this hotel

Traveler rating
    84
    51
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Australia
Top Contributor
59 reviews 59 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a courtyard at the back of the famous Metropol restaurant on Sadovaya St but the address is no. 2 Krylova. However access to reception is bettter if you go to the archway at no.22 Krylova. Despite being just off Nevsky Prospeck, it is very quiet. The reception staff are very welcoming and speak excellent English. There... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The many great reviews says it all really, the M Hotel is in a great location in a side street adding peace & quiet from a noisy high street (Nevsky Prospect, similar to Oxford Street) Our room was clean, comfortable and with features I appreciated like a desk, a hair drier and a fridge (no milk though for the tea... More

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Palo Alto, California, United States
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like many others, I booked this hotel because of the great reviews. Pros: * check-in was fast and efficient with a super-friendly and helpful front desk staff (shout out to Maria, I believe) * filtered water on each floor made it so that we could fill up a few water bottles on our way out and avoid spending 100 rubles... More

Was this review helpful? Yes 3
Bethesda, MD
Top Contributor
69 reviews 69 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Because of previous reviews we booked the M Hotel way in advance. They helped us with our tourist visa, with taxis to and from the Finland Station, and in many other ways, big and small, during our recent 3 night stay. The hotel is right next to a Metro stop and the Catherine II park, in an alley off a... More

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Guest (roadtrekker), I would like to thank you for choosing M-Hotel during your last visit to Saint-Petersburg and for having taken the time to share your experience. I am delighted to read that you have enjoyed your stay with us and gave a high rating as to the Hotel services. Looking forward to welcoming you back to our Hotel,... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here for two nights. Airport transfer made it simple to find and avoided us getting ripped off on the taxi fare. The rooms were pleasant with air conditioning to keep us cool. Free high speed wifi was helpful to plan activities each day. I liked that there was filtered water available on each level. Breakfast was adequate and... More

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Jake G, Thank you so much for taking time to share your experience with other travellers on TripAdvisor website. I was glad to learn that you have enjoyed our location, hotel staff, your room and other services provided at the M-Hotel. We are looking forward to welcome you again, Sincerely, Manager Anastasia S. More

Reykjavik, Iceland
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2014

The hotel is a hidden gem. It's location is excellent, right near the Nevsky Prospect and most sights, such as the Church on Spilled Blood, the Hermitage and St. Isaacs Cathedral are within walking distance. I was there with my mother and we stayed in the SPA suite. The hotel itself is clean and the breakfast was very good. However,... More

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Maria Kristjans, we thank you for your review of our hotel and your recommendations. We are really glad you liked hotel location and thank you for positive mentioning hotel staff. We do hope to see you again, Kind regards, Manager Anastasia S. More

Schenectady
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

location is great...slightly intimidating as you walk through an arch into a quiet, but not terribly inviting courtyard. But the hotel is very welcoming inside. Staff very helpful and attentive. We had some problems with paperwork (not their fault), which caused us some panic, but they helped us out. No fuss. quiet and comfortable. we slept great. easy place to... More

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear MooselipsSchenectady, we thank you for your review of our hotel, particularly regarding the personnel. We are so glad that you felt comfortable with us. Hope to see you again, Kind regards, Manager Anastasia S. More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

Pros: The term that kept coming to mind was solid. Great service, never waited for the elevator, staff were genuinely helpful and available 24/7. Cons: It's unusual for me not to be able to find something to gripe about. But I honestly can't think of anything in this case. Suggestion: Ask to use the scale in the luggage room if... More

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Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Jim K, Thank you very much for the time spent with us and for writing this review. We are really happy to know that you were satisfied with accommodation in our hotel. Thank you for positive mentioning hotel location, rooms, staff and breakfast. We will be happy to see you on your next visit! Kind regards, Manager Anastasia S. More

Canberra, Australia
Top Contributor
69 reviews 69 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 23, 2014 via mobile

The rooms were clean and the staff very helpful. The location is excellent, and the brasserie around the corner, connected with the hotel, is very good and they offer a 15% discount if you are staying at the hotel. There is a big supermarket and mall just a couple of blocks away on Nevsky Prospekt (Stockmans) where you can stock... More

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Jeanette C, Thank you for your comments about M-Hotel and positive mentioning hotel staff, location and restaurant Brasserie de Metropole. We are happy you liked your staying with us. Hope to see you again, kind regards manager Anastasia S. More

Melbourne, Australia
Top Contributor
270 reviews 270 reviews
53 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed June 15, 2014

Even though the address is Sadovaya Street, it is actually down Krylova Lane (off Sadovaya St) through an arch and into a courtyard. You arrive at the entry and you're looking at a moth, but inside you find a butterfly. Whilst the interior decor couldn't be described as modern, everything inside is fresh and new in the last two or... More

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Michael, Thank you very much for the time spent with us. And thank you for your review of our hotel, particularly regarding the personnel. We are so glad that you liked our location and breakfast. We are working hard for customer satisfaction and try to do our best. We will be happy to see you on your next visit!... More

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Additional Information about M-Hotel

Address: Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — M-Hotel 3*
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Also Known As:
m Hotel Hotel St. Petersburg

66 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style
#21 Romantic Hotel in St. Petersburg #23 Family Hotel in St. Petersburg #44 Business Hotel in St. Petersburg
Hotel Class
Official Description (provided by the hotel)
M-HOTEL — is a very convenient variant of inexpensive and comfortable staying in the heart of St.-Petersburg. Hotel is situated in the “Golden Triangle” of St. Petersburg in close vicinity to the world-famous museums such as the Hermitage, the Kazan Cathedral, the Church of the Savior on Blood, Russian museum and other tourist sights. Next to the hotel the guests will find a great variety of cafes and restaurants catering to different tastes, as well as plenty of boutiques, art galleries and antique shops. We will make your stay in Saint Petersburg, whether you are traveling for business or pleasure, as comfortable as possible so that you would like to come back to visit us again and again! ... more   less 
Number of rooms
61

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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