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M-Hotel

3.0 of 5 Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
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174 reviews from our community

Traveler rating
    96
    61
    13
    1
    3
See reviews for
35
57
17
33
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
  • All months
    (174)
  • Mar-May only
    (44)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (28)
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Baku
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

It was a short stay in July 2014. Feeling comfortable and at home from the 1st day. Very warm and welcoming staff. We stayed in DBLS room - Double Superior + 1 extra bed with window into the internal court, quiet, clean with all amenities, reasonable price, received a small discount for Sunday-Monday night. Location perfect: The location of the... More 

Was this review helpful? Yes
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Elmira T, Thank you so much for taking time to share your experience with other travellers on TripAdvisor website. I was glad to learn that you have enjoyed our location, your room and other services provided at the Hotel. It’s pleasant to know that you found our staff warm and welcoming. It is also pleasant to hear that you... More 

Giza, Egypt
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

One of the best hotels i have ever been to, i found this hotel throgh tripadvisor and i am so thankful for tripadvisor for that, the hotel is very clean and cosy. Good value for money, very polite staff thanks for natalya who was very helpful to us . It is only a 5-minute walk from gostiny dvor metro station... More 

Was this review helpful? Yes
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear BAHY, I would like to thank you for choosing "M-Hotel" during your visit to Saint-Petersburg and for having taken the time to share your experience. I am delighted to read that you have enjoyed your stay with us and gave a high rating to hotel. It’s pleasant to know that you found our Hotel Staff polite and helpful; found... More 

Top Contributor
77 reviews 77 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 9, 2014 via mobile

Reasonable price, helpful staff with good english, comfortable room, good wifi and a great location. We picked this hotel because it was used by Intrepid groups and had good TripAdviser comments. We would stay in this hotel again.

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Phil T, We were glad to learn that you have enjoyed hotel location, your room and other services provided at the Hotel. We are looking forward to welcome you again at the M-Hotel and we are sure the following visits will be even more pleasurable and enjoyable. Sincerely, Manager Anastasia S. More 

Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

The hotel is nice and simple, very clean and cosy. Good value for money, very polite staff. It is only a 5-minute walk from Manege on Nevsky, where there is plenty of cafés and restaurants. All the sights are also within the walking distance. What else you can wish for in the heart of Saint Petersburg!

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Guest, (belkin85), We are glad to hear from you that you found our hotel with good location, clean and with polite staff. It is nice of you to mention that a room with slippers and tea-set made your stay comfortable. We are trying to do our best to make our guests feel cosy in M-Hotel. We will be waiting... More 

Auckland, New Zealand
Top Contributor
114 reviews 114 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 26, 2014 via mobile

Positives; excellent location, quiet, helpful reception staff who have very good English language skills, standard rooms that are reasonably sized, good shower/ pressure and filtered water available for drinking. Not so great; pillows are firm and uncomfortable (having just adjusted to European pillows). The breakfast!! I have managed to have delicious muesli for the previous 3 months of travel and... More 

Was this review helpful? Yes 3
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Barbara O, Thank you very much for the time spent with us. We really appreciate that you stayed with us and respect your choice. It was nice to hear about excellent location, good room and helpful reception staff . Thank you for the extensive comments about breakfast. We continuously monitor guests’ evaluation of variety of breakfast and sometimes change... More 

Fareham, United Kingdom
Top Contributor
92 reviews 92 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 22, 2014

I chose this hotel due to the great reviews. They were fab from the start in arranging paperwork for the visa through to a car from the airport (under 1000 roubles) but you can take the train to Nevsky Prospeck and it is not too far to walk and will cost you under 50 roubles! We had a twin room... More 

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Guest (GlamNik7), thank you for your review of our hotel, particularly regarding the range of facilities that we have and our location. I am very sorry to learn that you had to ask twice about light bulb to be replaced, this is not indicative of our standards in the hotel. We thank you for your positive review and so... More 

Australia
Top Contributor
60 reviews 60 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 9, 2014

This hotel is in a courtyard at the back of the famous Metropol restaurant on Sadovaya St but the address is no. 2 Krylova. However access to reception is bettter if you go to the archway at no.22 Krylova. Despite being just off Nevsky Prospeck, it is very quiet. The reception staff are very welcoming and speak excellent English. There... More 

Was this review helpful? Yes 1
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Guest (TheAndosAustralia), Thank you for being with us during your visit to Saint-Petersburg. We are happy to read that you have enjoyed your stay with M-Hotel. I was glad to learn that you have enjoyed our location, your room and other services provided at the Hotel. We are looking forward to welcome you again at M-Hotel, Kind regards, manager... More 

Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 8, 2014

The many great reviews says it all really, the M Hotel is in a great location in a side street adding peace & quiet from a noisy high street (Nevsky Prospect, similar to Oxford Street) Our room was clean, comfortable and with features I appreciated like a desk, a hair drier and a fridge (no milk though for the tea... More 

Was this review helpful? Yes
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Viv C, I would like to thank you for choosing M-HOTEL during your visit to Saint-Petersburg. We are happy to read that you have enjoyed your stay with us and gave a high rating as to the Hotel services. It’s pleasant to know that you found our Team Members attentive and helpful. We constantly strive to go beyond our... More 

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 7, 2014

Like many others, I booked this hotel because of the great reviews. Pros: * check-in was fast and efficient with a super-friendly and helpful front desk staff (shout out to Maria, I believe) * filtered water on each floor made it so that we could fill up a few water bottles on our way out and avoid spending 100 rubles... More 

Was this review helpful? Yes 3
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Katherine Z, Thank you for your feedback about your stay with us, and specifically about our front desk staff. According to your reservation you booked Double bed, that means 1 Double bed for 2 persons. But when guests request upon arrival about wishing 2 separate beds,- it is not a problem for us to adjust them and make it... More 

Bethesda, MD
Top Contributor
79 reviews 79 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 19, 2014

Because of previous reviews we booked the M Hotel way in advance. They helped us with our tourist visa, with taxis to and from the Finland Station, and in many other ways, big and small, during our recent 3 night stay. The hotel is right next to a Metro stop and the Catherine II park, in an alley off a... More 

Was this review helpful? Yes 2
AnastasiaSaz, Менеджер по обслуживанию клиентов at M-Hotel, responded to this review

Dear Guest (roadtrekker), I would like to thank you for choosing M-Hotel during your last visit to Saint-Petersburg and for having taken the time to share your experience. I am delighted to read that you have enjoyed your stay with us and gave a high rating as to the Hotel services. Looking forward to welcoming you back to our Hotel,... More 

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Additional Information about M-Hotel

Address: Sadovaya St., 22/2 | Entrance from Krylova lane, St. Petersburg 191023, Russia
Location: Russia > Northwestern District > St. Petersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — M-Hotel 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
m Hotel Hotel St. Petersburg
Hotel Style:
#18 Romantic Hotel in St. Petersburg
#22 Family Hotel in St. Petersburg
#60 Business Hotel in St. Petersburg

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