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Radisson Sonya Hotel

Certificate of Excellence
Liteiny Ave., 5/19, St. Petersburg 191187, Russia
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Radisson Sonya Hotel
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411 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (411)
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    (91)
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Petaling Jaya, Malaysia
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were upgraded to the Business Suite, which is always a pleasant surprise. The room was cozy, clean and stylish. I can understand the design may not suit everyone, but it was to our liking. Found it odd that the mirror was not in front of the sink, and the lights from the toilet actually brighten up the room (may... More 

Was this review helpful? Yes
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear terence7, Thank you very much for your lovely comment on our hotel. We are pleased to see that you loved every single thing about us. Though I must apologize for the inconvenience of the In Movie channels. I already informed about this situation our IT manager. We welcome you back to Radisson Sonya during your next trip to Saint... More 

Istanbul, Turkey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed 2 times at this hotel. Last time they gave me a room which windows looks to inner side of hotel.Room was extremely small. Key issue is ,water gor shower smells very badly. I heard this problem about all St Pete but I think some other hotels use filter but they are not. Breakfast is acceptable.

Was this review helpful? Yes
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Oguzleve, Thank you for your comments. It’s our pleasure to have hosted you for a second time and I appreciate you choosing Radisson Sonya. I am sorry you were disappointed with the size and location of the standard room on this occasion. We do offer a Business Class category ranging from 25 to 33 sqm which you might prefer... More 

Cairo, Egypt
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were there last July and it was the worst holiday ever, my mother was hanging her bag on her chair in the breakfast restaurant and According to the security camera, a lady came just behind her pretending that she is talking over the phone and took my mother's bag and went out of the restaurant and then out of... More 

Was this review helpful? Yes 2
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Rasha_10, I am very sorry to hear you left the hotel so disappointed with our follow-up after the incident in our Courtyard breakfast room. Please accept my apologies again for the experience and I would much appreciate the opportunity to speak with you further so we can resolve this in a satisfactory manner. I am sorry the room design... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's an easy stroll from here to all the sights in St Petersburg, including the Winter Palace and the fort. The hotel is themed to Russian writers throughout, and pulls this off well. It's a little out of the ordinary, but I felt it worked and was very comfortable. The room I had was very spacious, with a nice bathroom... More 

Was this review helpful? Yes
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Annualjaunt, A pleasure to have you at our hotel recently and we're thrilled to hear you enjoyed the use of Dostoevsky's Crime and Punishment in many of the interior design elements. I have shared your complimentary comments with the team as they take great pride in the uniqueness of Radisson Sonya. Thank you for the observation at breakfast for... More 

Istanbul, Turkey
Level Contributor
11 reviews
8 hotel reviews
4 of 5 stars Reviewed July 19, 2015

I visit the hotel for businesss trips mainly. In general staff is friendly, nice and comfortable rooms. Fast wifi, nice breakfast. Location is a bit far away from the main Nevsky street, it takes like 20 minutes to walk to reach Nevsky. Room and breakfast prices are quite expensive in my opinion.

Was this review helpful? Yes
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear gingy_man, Thank you for taking your time to write a comment on our Hotel. We are delighted that you enjoy your stay in Radisson Sonya Hotel. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Shirlynn Lim, General Manager of Radisson Sonya Hotel, St. Petersburg More 

Bolton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2015

One of the most perfect hotel stays I've had. Great location, fantastic staff, amazing value for money. If you come to St. Petersburg you can't not choose this hotel!! Check in, bar and restaurant staff are extra courteous, always with a smile and ready to help with anything. I will be back for sure if I'm in town again

Was this review helpful? Yes
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Kartesio, Thank you for taking the time to share your feedback. We take pride in delivering “Yes I Can!” service with every stay. We value your feedback and are continually working to improve our services. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Shirlynn Lim, General Manager of Radisson Sonya Hotel,... More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2015

This was hands down a wonderful wonderful stay. We loved the location, the staff, service and everything about our room. Amazing midnight room service of the most amazing Russian food! Yummy! PERFECTO!

Was this review helpful? Yes
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear slinkysasha, Thank you for taking the time to give your feedback about your stay at Radisson Sonya. We look forward to hosting you on another occasion. Kind regards, Shirlynn Lim, General Manager More 

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