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Radisson Sonya Hotel

Certificate of Excellence
Liteiny Ave., 5/19, St. Petersburg 191187, Russia
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Radisson Sonya Hotel
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486 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for three night in two different rooms.The first room was horrible because the room we were placed in smelled like urine and the bathroom wasn't throughly cleaned. I was a bit upset with this. When we spoke to the hotel staff about it they were nice enough to switch us into another room and that room was comfortable.... More 

Helpful?
Thank nancelin
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear nancelin, Thank you for taking your time to write a comment on our Hotel. I apologize you felt the smell inside your room, though I am deligthed to hear that we managed to move you to another suitable room. We are delighted that you enjoy your stay in Radisson Sonya Hotel. We welcome you back to Radisson Sonya during... More 

Noumea, New Caledonia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We booked a standard room but were upgraded, because the bed in the standard room was too small for my tall husband. Thanks to Daria at the reception desk. The bed was very comfortable and the room was in a good state. The breakfast selection is standard.

Helpful?
Thank zhihio
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear zhihio, It was a pleasure to have you as our guests. I have shared with Daria your note of thanks and am glad the team was able to re-arrange things so you were comfortable during the stay. A very Happy New Year from the team! Kind regards, Shirlynn Lim, General Manager More 

Trondheim, Norway
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My fiancee and I stayed at this hotel for a four night stay over new year's eve. As Club Carlson concierge members we were at checkin upgraded from the standard room we had booked, to a business class room. This room was on the fifth floor and was sufficiently spacious for the two of us. The bed, duvet and pillows... More 

Helpful?
Thank Rune H
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Rune H, It was our pleasure to host you over the New Year holidays. Thank you for the feedback as it covers many of our services and is useful in highlighting the areas in need of corrective action. My apologies specifically for our Housekeeping services letting you down with the minibar, bottles and room service removal. I can appreciate... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 15, 2015

We had a fantastic 3 night stay at Radisson Sonya, beautiful boutique Hotel, friendly helpful staff, concierge secured us amazing seats at the Ballet. Best beds and bedding we have slept in. Cental location, resonable price, would recommend it.

Helpful?
Thank Shannon_Craig_Rydges
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Shannon_Craig_Rydges, Thank you very much for your lovely comment on our hotel. We are pleased to see that you loved every single thing about us. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Shirlynn Lim, General Manager of Radisson Sonya Hotel, St. Petersburg More 

Moscow, Russia
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 11, 2015

The "Crime and Punishment" motif sounds goofy, but I thought it worked wonderfully. So much so that I felt I had become a cooler person just by staying there. The neighborhood is convenient, but far enough away from the Nevsky Prospekt crush that you don't feel like just another dumb tourist. The fitness center was a bit of a disappointment,... More 

Helpful?
Thank Kirahvi
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Kirahvi, Thank you very much for your lovely comment on our hotel. Your comments are valued. Our design hotel is different from the standard Radissons you may have expected. When they built the hotel 5 years ago the interior design team really strived to incorporate many of the themes throughout Dostoevsky's book Crime and Punishment to give a real... More 

Lafayette, Louisiana
2 reviews
5 of 5 stars Reviewed December 1, 2015

I had the opportunity to spend three nights at the Radisson Sonya Hotel in Saint Petersburg Russia and it was a great stay. The hotel was kind to arrange a pick up from the airport in a nice sedan. The driver was waiting for me outside of arrivals and quickly took me to the car and on to the Hotel.... More 

Helpful?
Thank Elmar_Barillas
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Elmar_Barillas, Thank you for taking your time to write a comment on our Hotel. We are delighted that you enjoy your stay in Radisson Sonya Hotel. We welcome you back to Radisson Sonya during your next trip to Saint Petersburg. Warm regards, Shirlynn Lim, General Manager of Radisson Sonya Hotel, St. Petersburg More 

Oxford, United Kingdom
Level Contributor
177 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed October 30, 2015

I stayed here for work and the room was really modern and comfortable. Loved the stone shower and had a great feel. I had both breakfast and dinner in the restaurant and was very pleased with the quality and price. Front desk were very helpful and gave me a map with local restaurants that were recommended and both were excellent.... More 

Helpful?
Thank Amy P
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Amy P, Thank you very much for your observations. While using Radisson Sonya as your base, we hope you had a wonderful time exploring St. Petersburg. Kind regards, Shirlynn Lim, General Manager More 

Helsinki, Finland
1 review
5 of 5 stars Reviewed October 10, 2015

Location is good. I like the district around the hotel and Cherniceskaya metro statation. Good restaurants and good connections. Very friendly personel and good service. Room was clean and ok. Breakfast was great.

Helpful?
Thank FranZ1705
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear FranZ1705, Thank you for your comments and I am glad you had a comfortable stay overall. We look forward to hosting you on another occasion. Shirlynn Lim More 

1 review
5 of 5 stars Reviewed October 2, 2015

You have an exceptional property staff but two of your employees are outstanding and deserve the highest praise: Stepan Terlezky and Zanna Prokopcuka. Because of these two people you have won our business for a long time to come. Zanna started our day with a smile and a comfortable place to sit for breakfast, even when it was crowded and... More 

Helpful?
Thank Grant R
RadissonSonyaHotel, General Manager at Radisson Sonya Hotel, responded to this review

Dear Grant and Nina, Thank you for the wonderful words of praise, especially for Zanna and Stepan. I have shared with them your feedback and am thrilled they, and the rest of the team, delivered on every level of our Yes I Can! philosophy. If you ever need assistance with any other Radisson Blu hotels in your future travels, please... More 

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