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Solo Sokos Hotel Palace Bridge

Certificate of Excellence
Birzhevoi Lane, 2-4 | Valisyevsky Island, St. Petersburg 199044, Russia
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Solo Sokos Hotel Palace Bridge
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747 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Helsinki, Finland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I spent two nights at the Sokos Palace Bridge hotel. We booked this as part of a cruise from Helsinki. The location was excellent, just fifteen minutes walk from the Hermitage and historical sights. The hotel itself is in a quiet spot, close to the university. The spa area with its multitude of saunas was a real... More 

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Tehran, Iran
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed there for 4 nights in june. The housekeeping was not satisfying . They hadn't changed our sheets although it was absolutely visible that it's dirty . The curtains were dirty and dusty . The extra bed was unstable because one of the wheels was broken and the size wasn't suitable for an adult . The air conditioner couldn't be... More 

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Hampton, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed a week for an extended conference/business trip. A very comfortable and friendly hotel. Comfortable bed, good shower, underfloor heating in bathroom area. Good food for breakfast, decent evening meal (once) in the main restaurant (empty, though). Lovely spa - decent size pool for swimming, wonderful massage spouts and excellent hot/cold rooms. 2 negatives: my room was at the end... More 

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Anastasiya K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear ChutZpahUK, It’s a pleasure to receive your comments regarding your recent stay at Solo Sokos Hotel Palace Bridge. Thank you for choosing our hotel to stay at during your business trip. We are happy to read that your stay was comfortable and you enjoyed it. It’s very important to realize that you felt comfortable in the room and found... More 

Liptovsky Mikulas, Slovakia
Level Contributor
94 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is located 10 minutes by walk from Ermitage in quiet area. Hotel has all needed amenities including sauna and jacuzzi, which unfortunately I do not have a chance to use it (just one night there). Staff was very pleasent and multilingual. Rooms was spatious, modern, clean and well maintained. Especially now when exchange rate EUR/RUR is positive for as... More 

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Woodstock, IL
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this beautiful hotel for three nights last week. It was LOVELY! The restaurant served delicious food and the service throughout the hotel and spa was perfect. The desk staff and concierge staff were very helpful and there was always someone to greet us at the front door. We had some difficulty with our airline reservations when we... More 

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Mishenin K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear LauraZWoodstock_IL, We are really happy to see your comments regarding your stay at Solo Sokos Hotel Palace Bridge! It’s our pleasure to see that your stay was excellent and you really enjoyed it. We are glad to know that our Spa Center even exceeded your expectations. One of the biggest Spa Centers in St. Petersburg is opened daily from... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Great place for rest. very close to all kind of interesting places. The spa area is huge and full of extras. Food tasted exelent and it was a lot. me and my wife felt like kings! The apartement was clean and the customer service was very pleasant.

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Anastasiya K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear Dobromir D, Thank you very much for sharing your experience about your recent stay at Solo Sokos Hotel Palace Bridge. It’s a pleasure to read that you had a great time and really enjoyed your stay. We are happy to see that you had time to try our Spa Center. One of the biggest and well equipped in St.... More 

Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I always look forward to returning to the Sokos Palace Bridge when on business in St. Petersburg. The ambience is great and the staff are generally quite friendly and helpful. Rooms are generally well appointed, spacious and functional. Wifi can be spotty - either very good (as experienced during my last two visits; but it can also be quite poor... More 

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Anastasiya K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear George, It’s a pleasure to receive your feedback regarding your recent stay at Solo Sokos Hotel Palace Bridge. We are glad to know that you always enjoy your stay and the atmosphere in the hotel is comfortable for you. It’s great that you felt real hospitality and grade friendly service. We are sorry for the Wi-Fi signal which wasn’t... More 

Tehran, Iran
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

An ecxelent hotel,a good location,break fast was vey good,awesome pool and gym,lots of choise for suans,clean rooms,evey thing was good only no pancake! U could walk to most famouse street in 20 min,it is near a supermarket and lots of bar and cafe

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Mishenin K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear Ilana-Aayani, Firstly we would like to thank you for your feedback regarding your recent stay at Solo Sokos Hotel Palace Bridge. It’s great to see that your stay was comfortable and you’ve really enjoyed it. It’s a pleasure to see that everything was perfect and on the high level. It’s a pleasure to see that you had time to... More 

Sydney
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent four nights here.It is a very expensive hotel for the standard of rooms. Our suite room was very hot and we could not get the air conditioner to cool down the room. Also the air conditioner was very noisy at night. This hotel seems to be very poplar with tour groups and it was very busy and crowded... More 

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Anastasiya K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear Sheila, We highly appreciate your comments regarding your recent stay at Solo Sokos Hotel Palace Bridge. We are really sorry that you weren't satisfied with your stay. We are really disturbed and totally understand your disappointment. Please accept our most sincere apologizes for the inconveniences caused by air condition. It’s important for us to know that our guests feel... More 

Frankfurt, Germany
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is supposed to have a 5 star rating. But when compared with the other 5 star hotels in St. Petersburg I am not sure what kind of criteria they use. The hotel is not for the quiet visitor. I reminds me of a busy train station. Well, I can certainily not recommend their food or service quality. However,... More 

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Anastasiya K, Менеджер по обслуживанию клиентов at Solo Sokos Hotel Palace Bridge, responded to this review

Dear Celeste, Thank you very much for your detailed feedback regarding your recent stay at Solo Sokos Hotel Palace Bridge. We are really sorry that you didn’t enjoy your stay and weren’t satisfied with our service. It's really unusual to receive complaint letters from our guests with all the care and attention that we give to each and every one.... More 

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