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Marriott Courtyard Vasilyevskiy

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2th Liniya St., 61/30A, St. Petersburg 199178, Russia
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Best prices for: 1 room 1 guest
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Marriott Courtyard Vasilyevskiy
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Moscow, Russia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Newly renovated hotel in a century-old building, not too far out of the way for a business trip. Rooms were spacious and clean. Large bathroom with good facilities. Great view of the river from my room on the seventh floor. Good lobby bar and restaurant. Lack of room service a bit inconvenient, but I understand that is a Courtyard thing... More 

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Miami, Florida
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is supposed to be a 4 star Marriott property. However, in a 4 star hotel you would normally be able to take a bath. In this hotel, however, the water is brown. I called and asked to speak to the duty manager, but to my amazement there is no duty manager. The front desk reception asked if they... More 

Was this review helpful? Yes 1
Viktoria V, Director of Operations at Marriott Courtyard Vasilyevskiy, responded to this review

Dear Glenko! Thank you very much for your feedback. As we discussed over the phone we are following up on the issue with water together with our Sanitary Doctor and Chief Engineer. I also personally will take care about the additional training for Front Office associates regarding guests' comments handling. Please accept my sincere apologies for all you had to... More 

Iran
Level Contributor
15 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

it is a very clean hotel which is located near the river , so all the night you can walk trough the river and enjoy the weather. there is a lot of resturant and supermarket near the hotel. but it's not a good place for going to bar .

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St. Petersburg, Russia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice building on the outside, and the location is great, if you want to be on Vasilyevsky Island. But a lot of things are missing, which you would expect in an expensive hotel. No mini bar, no room service, breakfast is very simple. Even to get slippers, you have to ask housekeeping. Walls are quite thin, you can hear... More 

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AnnaRodionova, Front Office Manager at Marriott Courtyard Vasilyevskiy, responded to this review
Google Translation

Уважаемый Марат! Разрешите поблагодарить Вас за оставленный отзыв. Приношу Вам свои извинения за те неудобства, с которыми Вы столкнулись. Халатов,... More 

paris
Level Contributor
158 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 657 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After multiple trips to S:t Petersburg, there is not one thing I would have a complaint about for the room, or service of front desk, and wait staff at this hotel The facilities were excellent, and the people working there went out of their wait to assist me more than once. The only thing that I could see that might... More 

Was this review helpful? Yes 1
AnnaRodionova, Front Office Manager at Marriott Courtyard Vasilyevskiy, responded to this review

Dear Dtshura, First of all thank you for your feedback. It's nice to hear that our staff were helpfull and you are satisfied with our facilities. I have transfered your comment regarding breakfast to our chef, and he said that he will fix everything. Your insight helps us to improve the product and service in the hotel. Looking forward to... More 

Espoo
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 28, 2015 via mobile

Unbelievable service I must say. I did use all three Marriott Hotels on this trip. This was absolute the best. I did arrive early, no prob, I did get my room. I needed a late check out, no prob I did even get an up grade. It has a nice restaurant and bar. Even a gym. Rooms are big and... More 

Was this review helpful? Yes 1
Viktoria V, Director of Operations at Marriott Courtyard Vasilyevskiy, responded to this review

Dear Peter S! It is so great to know our guests are delighted with the service we provide! I hope the new metro station (1 stop to the city center) which will be opened on the 27th of May right across the street will make our hotel even a better place to stay when in St. Petersburg. Looking forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

Me and my wife came to St . Petersburg for visiting family,it's our first time at the courtyard hotel and we really impressed by the place, professional service,helpful employees and good value for your money. The hotel is about 1.5 km from the city center,easy by walking and ofcourse the hotel can get you a taxi.

Was this review helpful? Yes 1
Viktoria V, Director of Operations at Marriott Courtyard Vasilyevskiy, responded to this review

Dear nir c! Thank you so much for very warm words about our hotel, staff and service! I am happy to know you have enjoyed your stay! Please come again and we will do our best to make your stay more memorable and joyful! Looking forward to making you feel at home while you are away from home! Best regards,... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

Stayed at the hotel for 2 nights. The rooms are big and modern. The hotel is not in the center but very easy by taxi. The lobby is relatively small and so is the bar. The brrakfast is very nice. The overall experience was very good.

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 8, 2015

Good Marriott, large rooms with relatively new furniture. However, no room service - you cannot order meal to your room. Moreover, breakfast (which you need additionally pay for) is below expectations: no good coffee, no fresh omelets or fried eggs, just some cold omelet on a tray...

Was this review helpful? Yes 1
Viktoria V, Директор по операционным вопросам at Marriott Courtyard Vasilyevskiy, responded to this review
Google Translation

Уважаемый kirillkalinkin! Благодарю Вас за оставленный отзыв! Сегодня изучили Ваши комментарии, постараемся улучшить качество завтрака. Хотелось бы отметить, что у... More 

Guangzhou, China
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 25, 2015

The room was spacious (they gave me a corner room) and they offered me complementary early check-in which was nice because I just got off an exhausting over night train from Moscow. English skill needs to be improved but understandable. Wifi was too slow. In general, hotel staff were really kind and helpful, here are some exceptional staff which I... More 

Was this review helpful? Yes
Viktoria V, Director of Operations at Marriott Courtyard Vasilyevskiy, responded to this review

Dear Beloitte! I am very happy to read your commetns, as all your words are very flattering! Thank you very much for sharing your positive feedback with us! I will definitely recognize the associates you mentioned. I will be delighted to see you in our property again when you travel to St. Petersburg! Sincerely yours, Victoria Voronkova Director of Operations More 

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