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Courtyard St. Petersburg Vasilievsky

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2 line of Vasilievsky Island 61/30, St. Petersburg 199178, Russia (Formerly Marriott Courtyard Vasilyevskiy)
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Courtyard St. Petersburg Vasilievsky
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Astana, Kazakhstan
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Located on Vassiliyevsky island, 3 min walk from Sportivnaya metro station. Nice front desk staff. Rooms are big and clean, interior is OK. Please, note there are no bell boys, no room service, no mini bar in the hotel which is a courtyard thing I understand. Nothing special about the place. Stayed in other Marriott Courtyard hotels and this one... More 

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was great right on the river and very close to a metro stop. One stop to Nevsky Prospect. Clean, quiet and a very good breakfast buffet. The clerk Nadezehda, checked us in and out and was personable, friendly and efficient. I would highly recommend this hotel.

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Viktoriia1111, Director of Operations at Courtyard St. Petersburg Vasilievsky, responded to this review

Dear Smerch112030! Thank you very much for your positive feedback! Very glad to hear the customers benefit from a newly opened metro station right across the road. I will pass your warm comments to Nadezhda and the team! Please come back! With best regards, Victoria Voronkova Director of Operations More 

Moscow, Russia
1 review
5 of 5 stars Reviewed 2 weeks ago

I liked staying at the Courtyard St. Petersburg Vasilievsky, service very good, did change the room when we asked and let us to chose the room with the view, clean rooms, nice location, pretty close to hermitage

Review collected in partnership with Amoma.com

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semnan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A friendly hotel is in good place in peters burg. Water in not clear, if you full bath tub can dust in it but there is water mineral bottle beside the bathroom for washing mouth and brush. There is not pool in hotel and it’s a big problem because you cannot swim in other places. They clean your room every... More 

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AnnaRodionova, Front Office Manager at Courtyard St. Petersburg Vasilievsky, responded to this review

Dear Behnamameri, Thank you for sharing your experience at the Courtyard St. Petersburg Vasilievsky Hotel. We are following up on the issue with water together with our Chief Engineer. Please accept my appology regarding water problems in your room. Despite this issue, it is a pleasure to hear that you enjoy your stay, and we appreciate your feedback. We will... More 

Moscow, Russia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Newly renovated hotel in a century-old building, not too far out of the way for a business trip. Rooms were spacious and clean. Large bathroom with good facilities. Great view of the river from my room on the seventh floor. Good lobby bar and restaurant. Lack of room service a bit inconvenient, but I understand that is a Courtyard thing... More 

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Miami, Florida
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed June 16, 2015

This hotel is supposed to be a 4 star Marriott property. However, in a 4 star hotel you would normally be able to take a bath. In this hotel, however, the water is brown. I called and asked to speak to the duty manager, but to my amazement there is no duty manager. The front desk reception asked if they... More 

Was this review helpful? Yes 2
Viktoria V, Director of Operations at Courtyard St. Petersburg Vasilievsky, responded to this review

Dear Glenko! Thank you very much for your feedback. As we discussed over the phone we are following up on the issue with water together with our Sanitary Doctor and Chief Engineer. I also personally will take care about the additional training for Front Office associates regarding guests' comments handling. Please accept my sincere apologies for all you had to... More 

Iran
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

it is a very clean hotel which is located near the river , so all the night you can walk trough the river and enjoy the weather. there is a lot of resturant and supermarket near the hotel. but it's not a good place for going to bar .

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St. Petersburg, Russia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 9, 2015

Very nice building on the outside, and the location is great, if you want to be on Vasilyevsky Island. But a lot of things are missing, which you would expect in an expensive hotel. No mini bar, no room service, breakfast is very simple. Even to get slippers, you have to ask housekeeping. Walls are quite thin, you can hear... More 

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AnnaRodionova, Front Office Manager at Courtyard St. Petersburg Vasilievsky, responded to this review
Google Translation

Уважаемый Марат! Разрешите поблагодарить Вас за оставленный отзыв. Приношу Вам свои извинения за те неудобства, с которыми Вы столкнулись. Халатов,... More 

paris
Level Contributor
157 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 656 helpful votes
3 of 5 stars Reviewed June 2, 2015

After multiple trips to S:t Petersburg, there is not one thing I would have a complaint about for the room, or service of front desk, and wait staff at this hotel The facilities were excellent, and the people working there went out of their wait to assist me more than once. The only thing that I could see that might... More 

Was this review helpful? Yes 1
AnnaRodionova, Front Office Manager at Courtyard St. Petersburg Vasilievsky, responded to this review

Dear Dtshura, First of all thank you for your feedback. It's nice to hear that our staff were helpfull and you are satisfied with our facilities. I have transfered your comment regarding breakfast to our chef, and he said that he will fix everything. Your insight helps us to improve the product and service in the hotel. Looking forward to... More 

Espoo
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 28, 2015 via mobile

Unbelievable service I must say. I did use all three Marriott Hotels on this trip. This was absolute the best. I did arrive early, no prob, I did get my room. I needed a late check out, no prob I did even get an up grade. It has a nice restaurant and bar. Even a gym. Rooms are big and... More 

Was this review helpful? Yes 1
Viktoria V, Director of Operations at Courtyard St. Petersburg Vasilievsky, responded to this review

Dear Peter S! It is so great to know our guests are delighted with the service we provide! I hope the new metro station (1 stop to the city center) which will be opened on the 27th of May right across the street will make our hotel even a better place to stay when in St. Petersburg. Looking forward to... More 

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