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Comfitel Demidov Bridge Hotel

Kanala Griboyedova Emb., 50 | (Grivtzova Lane, 11), St. Petersburg 190031, Russia
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Comfitel Demidov Bridge Hotel
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Ranked #180 of 277 Hotels in St. Petersburg
A recent review
4 of 5 stars Reviewed January 18, 2015
OffTrack-36 Bordeaux, France
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73 reviews from our community

Traveler rating
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    14
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sunnyvale, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Last night I was staying at the hotel my macbook pro and kindle has been stolen from the room. I was out for an hour. Somebody just opened my room with a key, took all valuables he could find, closed the door with the key. Obviously this person is related to the hotel staff. After reporting about the issue to... More 

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Bordeaux, France
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 18, 2015

We stayed for two nights, the hotel is very well located, the building is very old and worn but we found it rather charming, room was spacious and clean and quiet, beds were comfortable, staff speaks only Russian but they were very helpful and nice, and seemed so sincerely concerned when water pipes froze and I couldn't have a shower... More 

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ComfitelHotelGroup, Менеджер по обслуживанию клиентов at Comfitel Demidov Bridge Hotel, responded to this review

Thank you for you comments. We appreciate your spending your time to write the review.We apologize for any inconvenience with the water during your stay. Unfortunately, the building is owned by the city administration, and we can not get them to replace the pipes throughout the building yet. Thank you again for your feedback, which is unvaluable to us. We... More 

Brooklyn, New York
2 reviews
4 of 5 stars Reviewed July 26, 2014

My last visit was in June 2014. I haven't changed my opinion, the price is quite reasonable considering the location, which is very important for me (close to the universities I have to go to), good breakfast and always friendly staff (at least I never had a misfortune to get no help or no answer). There is Coolmart on both... More 

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ComfitelHotelGroup, Менеджер по связям с общественностью at Comfitel Demidov Bridge Hotel, responded to this review

Thank you so much for such a great review regarding your stay at the Demidov Bridge Hotel St. Petersburg! We are so happy to know that you enjoyed your stay with us and it is a pleasure for us to know that you liked the service provided by our employees! Thank you for mentioning our staff, they will be very... More 

Brasília
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 25, 2014

The "hotel" is very dirty. The recepcionists pretend speak English but do not understand anything we say. One of them tried to fool us by saying that the taxi from the hotel to the train station was 400 rubles and time changed to 500. Breakfast is also dirty. The building is very old and the stairs are destroyed.

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Moscow, Russia
Top Contributor
95 reviews 95 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed April 14, 2014

Many of the reviews are rather objective: the hotel is basic and clean but nothng more. The location is quite OK (central and safe), the breakfast was surprisingly good - a buffet breakfast, modest but for all tastes including fried aggs and porridge (really didn't expect after all) but it's hard to find the entrance - I agree, just one... More 

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ComfitelHotelGroup, Менеджер по обслуживанию клиентов at Comfitel Demidov Bridge Hotel, responded to this review

Dear guest, We are constantly improving the quality of service and your comments will be useful to us. Thanks for the tip, and I think on arrival to the next time we will be more fixed. Best regards, Lalita More 

Novorossiysk, Russia
Top Contributor
160 reviews 160 reviews
28 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed January 13, 2014

This so-called mini-hotel is located in the very center of St. Petersburg. It’s a three-minute walk from the hotel to Sennaya Square, about ten-minute walk to Nevskiy Prospekt ( Nevskiy Av.), windows of some of rooms of the hotel face Griboedov Canal. The nearest subway station is 2-3 minutes away and there’s also a bus terminal which is on your... More 

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ComfitelHotelGroup, Менеджер по обслуживанию клиентов at Comfitel Demidov Bridge Hotel, responded to this review

Dear guest, Thank you very much for your stay and for a good review, we hope to see you again. Best wishes, Lalita More 

Jersey City, New Jersey, United States
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 18, 2013

No one is going to confuse this hotel with a luxury hotel, but I thought it was exactly what I was expecting: a small, basic room with comforts at a very low price. My room had 1 small twin bed, a refrigerator, a private bathroom, free wi-fi and a TV (no English channels though). The front desk staff all spoke... More 

Was this review helpful? Yes 1
Moscow, Russia
Top Contributor
914 reviews 914 reviews
110 hotel reviews
559 helpful votes 559 helpful votes
2 of 5 stars Reviewed April 14, 2013

I have mixed feelings about Comfitel Demidov Bridge hotel as the staff was friendly, pleasant and helpful. The hotel itself, however, was not. I would write some details as I felt some of the reviews both here and on booking were a bit overrating. Firstly, prepare yourself for a dreadful entrance, which is not depited on booking sites such as... More 

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ComfitelHotelGroup, Manager at Comfitel Demidov Bridge Hotel, responded to this review

Many Thanks for your response about our hotel! Our hotel is located in the residential building, so that we honestly have some problems with entrance and staircase. We pay a lot attention on service and cleanliness of rooms and public areas of the hotel. We hope that you have enjoyed staying in Saint Petersburg and we will be glad to... More 

Sedbergh, United Kingdom
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2013

Once I had got over taxi ripoff from station - and he didn't know where the hotel was, I was very pleasantly surprised - entrance is offputting - thought the taxi driver was taking me to a sinister friend! However single room was clean, neat and good bathroom. light switches in wrong place for bedtime reading! Would have helped if... More 

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ComfitelHotelGroup, Guest Relations Manager at Comfitel Demidov Bridge Hotel, responded to this review

Thank you for your review. Next time i kindly advice you to offer the transfer wright in the hotel, it will be more cheaper and and you will not feel cheated. More 

Rochester
Top Contributor
155 reviews 155 reviews
132 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed October 29, 2012

What an amazing hotel. They offer outstanding customer service. The two receptionists are so helpful, friendly and warm. They can’t do enough for you. So here’s a guide to help you if you choose to stay here. If you email the hotel they will respond swiftly and can organise a driver to pick you up from the airport. He will... More 

Was this review helpful? Yes 4
ComfitelHotelGroup, Guest Relations Manager at Comfitel Demidov Bridge Hotel, responded to this review

Many thanks to you for your response. It is very pleasant to us to hear warm words from our dear visitors. We will do everything possible to hear only similar responses further! More 

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