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All 245 Moscow hotels

Mamaison All-Suites Spa Hotel Pokrovka Moscow

5.0 of 5 Hotel   |   Pokrovka St., 40-2, Moscow 105062, Russia
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Mamaison All-Suites Spa Hotel Pokrovka Moscow
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Ranked #24 of 245 Hotels in Moscow
A recent review
5 of 5 stars reviewed 1 week ago
Y M Zürich
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204 reviews from our community

Traveler rating
    103
    72
    19
    9
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Zürich
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a very friendly staff which speaks English and organises and helps a lot. The junior suite room was very comfortable with a sitting area. The only disadvantage was that you have to walk far away to the metro. The Kremlin was about a 25min walk distance. There were also many nice Café Restaurants around.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

Great place. Nice location, friendly stuff, full-equipped rooms with kitchen and all necesary thinks. We were glad to enjoy this place again. Nightlife locals and all kind of shops are close to the hotel, so everything can be reached by walk.

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Michael S", Let me express my thankfulness for taking the time to share your feedback about your stay. We are dellighted that you have highlighted our nice location, friendly staff and room design. Guest satisfaction is the main priority for every team member, so it is a great pleasure for us to read that we have achieved... More

Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2014

This hotel is excellent in all respects, good value being in Very expensive Moscow, place is beautiful , in the heart of the city, excellent food, service, also entire place is spotless... Add to that small Spa I will not waste time looking for another place in Moscow for my guests here, (I am a Moscow resident)

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Charlesg42", Thank you for coming back to us with this kind review. We are extremely happy that you have liked our location,food and service. It is great pleasure for us to be of service! We will be happy to see you and your guests in our hotel again! Always at your service, I remain, Sergey Kletanin Guest... More

Limassol
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 10, 2014

An excellent hotel with spacious suites (with sitting/dining areas and small kitchen) and reasonable prices. I have stayed many times in this hotel over the years and have enjoyed my stay there each time. A good spa as well if you have the time to relax. The location is a little difficult as the one way Pokrovka street can get... More

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Stravros17", Letme take the opportunity to thank you for choosing our hotel for many times and for taking time to share your impressions about your recent stay. It is a great importance for us to see our loyal frequent guests happy as this shows that our high level of service provided in the hotel is not falling... More

Milan, Italy
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2014

Great location, good service, very clean, quite rooms: everything was perfect. Definitely a great location to stay in Moscow (walking distance from city centre). If I come back to Moscow I will choose again Mamaison!

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Solim_88", Let me thank you for sharing feedback about our hotel on tripadvisor.com. It is perfect to see that you had a very enjoyable stay with us. We surely look forward to see you again in our hotel! Always at your service, I remain, Sergey Kletanin Guest Relations Manager More

St Helens, United Kingdom
Top Contributor
177 reviews 177 reviews
48 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed September 4, 2014

This hotel was recommended and can I say I'm glad it was it is close to some of the iconic places you want to visit and you are made to feel so welcome by the staff it is more like being at home, we didn't stay as long as we would have liked but we will be back and will... More

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "goggin2808", On behalf of entire team, I would like to express my thankfullness for choosing our hotel for your trip to Moscow. We are delighted to hear you have enjoyed our location and welcoming staff. Guest satisfaction is the main goal for every team member in our hotel and we pleased to see that we have achieved... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014 via mobile

I would like to express my sincere gratitude to all hotel staff for being so kind and attentive to us, especially to room cleaning lady who helped us a lot. Wishing your hotel all the best! Kindest regard, Yelena

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "YelenaRK", Let me express my thankfullness for such a kind review posted on tripadviosr.com. It is great pleasure for us to know that you have enjoyed our helpful staff. We definitely will pass all your kind words to the cleaning lady. I and entire staff take the opportunity to welcome you back again in the nearest future!... More

Moscow, Russia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

After the road works have been completed, Porkovka is now a much nicer place. The sidewalk has been made bigger, the house facades have been renewed and walking has become much more pleasing. The little green area in front of the hotel has been renewed also. I am a regular at his hotel and now the overall experience is even... More

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Alexander V", Thank you for choosing our hotel and for taking time to express experience about your stay. We are extremely happy to hear such a nice words about our hotel. We also pleased that you have noticed that our Pokrovka street and nearby area have become more exciting and beautiful after the renovation. We look forward... More

brisbane
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 13, 2014

+ves small kitchenette which is helpful but no dishwashing liquid or scrubbing utensils and housekeeping only rinsed cups rather than wash them room large and spacious.good layout. -ves although the hotel has a non smoking policy in the rooms both the room and entry area from the room to the lift had a persistent cigarette odour(reception did try and deodorise... More

Was this review helpful? Yes 1
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "kimlBrisbane", Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergey Kletanin Guest Relations Manager More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

We stayed here in the dead of Winter. It was cold as Moscow gets outside, but inside, it was warm and welcoming. The staff was pleasant and charming. They went out of their way to make you feel at home and secure. The rooms were spotless and HUGE! Everything was brand new, but the hotel ran like a perfectly oiled... More

Was this review helpful? Yes 1
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Josh K", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Always at your service, I remain, Sergey Kletanin Guest Relations Manager More

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Additional Information about Mamaison All-Suites Spa Hotel Pokrovka Moscow

Address: Pokrovka St., 40-2, Moscow 105062, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mamaison All-Suites Spa Hotel Pokrovka Moscow 5*
Number of rooms: 84
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Also Known As:
Mamaison Hotel Moscow
Mamaison Hotel Pokrovka

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