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Mamaison All-Suites Spa Hotel Pokrovka Moscow

#36 of 264 Hotels in Moscow
Certificate of Excellence
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Pokrovka St., 40-2, Moscow 105062, Russia
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Mamaison All-Suites Spa Hotel Pokrovka Moscow
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At a glance

85%
Positive reviews?
KEY AMENITIES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
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Mamaison All-Suites Spa Hotel Pokrovka Moscow
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    259 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (25)
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    Frankfurt, Germany
    1 review
    5 of 5 stars Reviewed yesterday NEW

    This time I used the Hotel for a very short stay, but previously I did used it for a longer stay of more than two weeks. It is ideal for longer stays as the rooms are like small apartments. You can find nearby several restaurants and bars on the Pokrovka street in the direction to the center of the city.... More 

    Was this review helpful? Yes
    Newcastle, United Kingdom
    Level Contributor
    143 reviews
    38 hotel reviews
    common_n_hotel_reviews_1bd8 141 helpful votes
    4 of 5 stars Reviewed 5 days ago NEW

    Myself and my boyfriend spent 4 nights at this hotel in a double room. It was beautifully decorated, spotlessly clean and I for one appreciated The White Company toiletries. The shower was powerful and spacious and it was nice having a separate toilet. The room had everything we needed for our stay. The only disappointing factor was that the room... More 

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Nixxypies", Let me thank you for your kind and detailed review about our hotel. It is pleasure for us to learn that you had a great time in Moscow and in our hotel. We also very much appreciate your warm words about friendliness and attention you received from our staff. In regards to the breakfast coffee, I... More 

    Ottawa, Canada
    Level Contributor
    18 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    5 of 5 stars Reviewed 1 week ago

    The rooms (that they call deluxe junior suites) are large rooms with a divider separating the sleeping area from a lounge/dining area with a full kitchenette. It was extremely roomy and comfortable. The hotel is set back from the street, along which it is about a 20 minute walk to the Kremlin area. But for me, what stood out was... More 

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Rodney H", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    County Wexford, Ireland
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    My Husband and I stayed 2 nights on a Golf break, Great Golf course, Marian and the staff in Pro shop could not have been more pleasant and helpful, The bedroom bathroom and linen were spotless, The food was excellent, from a menu with a wide variety, served with a smile and attention, We felt most welcome, We are looking... More 

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "marybR6112IG", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    2 reviews
    5 of 5 stars Reviewed 3 weeks ago

    I would like to thank Mamaison Pokrovka team for operating such a great property! Few years ago we have celebrated our wedding in this hotel and after that we stay there every year to celebrate our anniversary. For us this hotel stays the best one to spend a romantic weekend! Good location in the historical centre of Moscow with lovely... More 

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Kotkova_Liza", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    Manchester, United Kingdom
    Level Contributor
    37 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    3 of 5 stars Reviewed June 25, 2015

    The hotel isn't central and does have some shortcomings. My experience was on the whole a positive one. The staff are hit and miss, English isn't always spoken and they can be a little short particularly in the bar, I did speak with management on one occasion and he was fantastic. The room was good, was a huge suite, great... More 

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Mike P", Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    arlington, va
    2 reviews
    5 of 5 stars Reviewed June 22, 2015

    Mamaison was superb! A nice walk to the Kremlin. The nightlife with cafes and restaurants along pokrova minutes away was convenient not to mention fun! The staff was courteous and extremely helpful. The wine and cheese plate was a nice touch! Next time I will visit the spa! Keep up the good work! Truly helped make our visit back after... More 

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Arlington_VaLulu", Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    Portsmouth, United Kingdom
    Level Contributor
    3 reviews
    4 of 5 stars Reviewed June 20, 2015

    Lovely hotel, quiet, excellent comfort, 24 hour room and restaurant service, great spa and massage service. Moscow is great fun and the people are lovely. Food is surprising good all over. The metro is beautiful, safe and easy to use once you get the hang of it!

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Venkat R", Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    Novokuznetsk, Russia
    Level Contributor
    8 reviews
    4 of 5 stars Reviewed June 20, 2015

    Very nice hotel with great location. Might seem to be pricy but I got there through a special offer, which makes it very hard to beat in terms of price/quality. Service is great. Staff is always there to help.

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Yury V", Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

    St. Petersburg, Russia
    Level Contributor
    45 reviews
    30 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    5 of 5 stars Reviewed June 13, 2015

    This concept rocks ! All rooms are more or less suites. The one I stayed in was really cool, spacious and modern. As I stayed for 3 nights, it efficiently killed any traces of hotel death. Next time in Moscow, always check this alternative.

    Was this review helpful? Yes
    HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

    Dear valued user "Kai H", Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Always at your service, I remain, Sergey Kletanin Guest Relations Manager More 

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