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All 246 Moscow hotels

Mamaison All-Suites Spa Hotel Pokrovka Moscow

5.0 of 5 Hotel   |   Pokrovka St., 40-2, Moscow 105062, Russia
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Mamaison All-Suites Spa Hotel Pokrovka Moscow
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Ranked #26 of 246 hotels in Moscow
A recent review
3 of 5 stars reviewed 1 week ago
kimlBrisbane brisbane
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188 people have reviewed this hotel

Traveler rating
    92
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    18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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brisbane
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

+ves small kitchenette which is helpful but no dishwashing liquid or scrubbing utensils and housekeeping only rinsed cups rather than wash them room large and spacious.good layout. -ves although the hotel has a non smoking policy in the rooms both the room and entry area from the room to the lift had a persistent cigarette odour(reception did try and deodorise... More

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here in the dead of Winter. It was cold as Moscow gets outside, but inside, it was warm and welcoming. The staff was pleasant and charming. They went out of their way to make you feel at home and secure. The rooms were spotless and HUGE! Everything was brand new, but the hotel ran like a perfectly oiled... More

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Zelenograd, Russia
1 review
4 of 5 stars Reviewed 3 weeks ago

... There were small problems with our room that held up 5 stars. The curtains for one room wouldn't close fully (about 1 foot gap) Ordered room service and it arrived pretty cold One of the bedrooms linked to another guests room, light could be seen underneath the door and converation could be heard clearly. These problems could be easily... More

Was this review helpful? Yes
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "PaulFlano", Let me thank you for taking the time to share your impressions about your stay with us. It is great pleasure for us to hear that you have found our reception team great. We do look forward to welcome you back again in the nearest future! Always at your service, I remain, Sergey Kletanin Guest Relations... More

Munich, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is located a footwalk of about 20 minutes from Kremlin in central Moscow near Garden Ring. It is a classical area which is currently refurbished (Pokrovka street, houses, etc.). Therefore the street is closed for traffic because of renewal. The hotel is really nice with a friendly and cozy atmosphere. I have been to this place many times.... More

Was this review helpful? Yes 1
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "Dieter P", On behalf of all staff, let me express my thankfulness for taking time to post this kind review on tripadvisor.com. We are very thankful with the fact that you choose our hotel numerous times. It is extremely important for us to have such a loyal guest like you and we do thank you for your... More

Prague
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 10, 2014

Enjoyed three nights stay, loved the room, and the rain shower. Ideal location & history of the hotel building made the stay very nostalgic. The staff was very helpful and immensely resourceful without being overbearing & condescending. We tried breakfast, lunch & dinner at the restaurant , it was all excellent. We also enjoyed the spa and swimming pool. Felt... More

Was this review helpful? Yes 2
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "zdehli", On behalf of all staff, let me express my thankfulness for choosing our hotel and for taking the time to share your impressions about your recent stay. It is a great pleasure for the entire team to hear such kind words about our hotel. We are taking a great pride to deliver high standards of service... More

Lille, France
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 24, 2014

Very nice place to rest after hard days of work, discoveries or visits. Well located : near to main monuments and public transports. Very very quiet in this town. Nice decor all open, enjoyable bathroom with italian shower. Coffee espresso machine available for real beverage. The customer service is really good, opening of services are convenient and suits to the... More

Was this review helpful? Yes 1
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "AaronTravelerS", Thank you for sharing your experience about your recent stay with us. It is a great pleasure for all our staff to hear such kind words as yours. We are truly happy that you praise our customer service as we are hardly striving to achieve perfection in it. On behalf of all team members we would... More

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed April 13, 2014

I'm absolutely satisfied with my stay in this hotel. Special thanx to the front desk personnel, they're really always ready to help in any situation appeared. No doubts it's one of the best places to stay in Moscow. Absolutely recommend.

Was this review helpful? Yes
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "TatianaLap", Let me thank you for your review about your recent stay with us. Me and the entire team share great appreciation for your kind words about front desk personnel. We are always happy to be of service! Thank you for choosing our hotel and we truly looking forward to welcome you back in the nearest future!... More

Athens
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 1, 2014

This has got to be one of my best hotel stays ever! So the group was 9 friends celebrating a bachelor's party and the hotel was ideal for the occasion, or really for any occasion. Very good location, very spacious, modern rooms, anything from the junior suite to the presidential suite was amazing. What really made the difference though was... More

Was this review helpful? Yes 1
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "am1417", Thank you for choosing our hotel for your trip to Moscow and for your kind review left on tripadvisor.com. Your review will certainly give our team and me personally a strong motivation to keep providing highest level of customer service to our guests. It is with great pride I read that all guests from your group... More

Yerevan, Armenia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 19, 2014

The room is good, it has a TV, a safe, also there is a coffee machine, but, frankly speaking I would prefer a teapot to be able to make tea. I decided to eat in my room and ordered turkey schnitzel...... It appeared to be a bad idea. I had to wait a whole hour and, at last, I called... More

Was this review helpful? Yes
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "shushanikk", Myself and the entire team would like to express our thankfulness to you for choosing our hotel and for taking the time to share your comments on your stay with us. It is a great pride to have you as a guest with us and we trying our best to make your stay as much enjoyable... More

Brasilia, DF
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2014

Localizado próximo ao centro, é possível ir a pé (mas fazendo uma boa caminhada) até pontos turísticos, como a Praça Vermelha. O quarto em que fiquei era limpo, confortável e elegante. Café de cortesia e todos os dias uma garrafa de água mineral era oferecida (já que fui numa época de calor e ar muito seco!). Os produtos de toilette... More

Was this review helpful? Yes
HotelsManagement, Guest Relations Manager at Mamaison All-Suites Spa Hotel Pokrovka Moscow, responded to this review

Dear valued user "NinaKitsch", I would like to thank you for taking time to leave feedback about our hotel. Our entire team shares great appreciation to you for praising our room interior and friendliness of our staff. It is our main goal to make your stay comfortable and delightful! It was pleasure to have you with us as a guest... More

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Additional Information about Mamaison All-Suites Spa Hotel Pokrovka Moscow

Address: Pokrovka St., 40-2, Moscow 105062, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mamaison All-Suites Spa Hotel Pokrovka Moscow 5*
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Also Known As:
Mamaison Hotel Moscow
Mamaison Hotel Pokrovka

146 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#11 Spa Hotel in Moscow #22 Family Hotel in Moscow #25 Luxury Hotel in Moscow #32 Romantic Hotel in Moscow #39 Business Hotel in Moscow
Hotel Class
Number of rooms
84

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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