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Four Seasons Hotel Moscow

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2 Okhotny Ryad Street, Moscow 109012, Russia
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1 room 1 guest
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Four Seasons Hotel Moscow
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107 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (107)
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    (36)
  • Jun-Aug only
    (41)
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    (23)
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Johannesburg, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Take a break for the intensity of Moscow and drop by the Four Seasons Moskovsky Bar. Alex and Dimitry will whip up a drink, serve you with a smile and always exceed your expectations. The best networking and most fun to be had in Moscow.

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London
Level Contributor
82 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is quite simply unbeatable. The hotel is in fact an integral part of the extended Red Square complex, and what a landmark. The entire city seems to revolve around it. Whatever you do, wherever you go, the FS is always easy to reach. I had picked the hotel because I trust the brand, hadn't realised it is absolutely the... More 

Was this review helpful? Yes 3
Los Angeles, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel and staff are wonderful, but the acoustics are not. Both Friday and Saturday nights, there were parties in the 3rd floor ballroom that shook our 5th floor and walls until way past 1am. The night manager claimed no ability to control the volume. Sunday night was great, but couldn't make up for two sleepless nights.

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FSMoscow, Public Relations Manager at Four Seasons Hotel Moscow, responded to this review

Dear Renekay, Thank you for taking the time to post a review about your recent stay with us. We are delighted to hear that you found our hotel and our staff wonderful, however we are very concerned to read about the aspects you expressed disappointment with. We do apologise for this and please be assured that we will investigate these... More 

perth
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a relatively new hotel.The fixtures and fittings are excellent but it suffers from a number of problems including multiple closures of spa facilities,a breakfast buffet that was way below par and a feeling the staff are struggling.The location is excellent but the price for that is that all day outside the hotel very loud loudspeakers tout for Russian... More 

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FSMoscow, Public Relations Manager at Four Seasons Hotel Moscow, responded to this review

Dear Calatrava Thank you for posting a review on TripAdvisor following your recent stay with us. We are very sorry to hear that the breakfast buffet was not up to your expectations and we do apologise for the inconvenience caused by closures of our spa facilities. Our colleagues strive to provide a great service to our guests and we very... More 

Los Angeles, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located right outside the entrance to Red Square - perfect! The staff were professional, courteous and very helpful. Our room included the breakfast buffet which was wonderful and perfect way to start the day. The hotel also has a great bar with an outside patio for a glass of wine and perfect view of Red Square &... More 

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New York City, New York
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service is held to the highest standards. Ultimate location if you are in Moscow to explore its cultural / historic center on foot or a short in house car service ride (traffic issues in Moscow are most frustrating). There are plenty of food options within 15 min radius walk. Bolshoi is in sight. For those that jog / run, don't... More 

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Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I dined at this hotel for my birthday this month. The food was nice - the chef even made a point of writing a kind, birthday message on the chocolate dessert I chose to sample. Most of all, the hotel itself looks so beautiful - and the staff members look smart and are very attentive. Thank you to the staff... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 23, 2015

My husband and I decided to choose the new Four Seasons Moscow to celebrate our weeding aniversary. The hotel facilities and location are splendid. But the service is well below the regularly superb hospitality we find in other FS hotels around the world. The staff command ot the English language is quite limited, The evening turn down service is inexistent.... More 

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milwaukee
2 reviews
5 of 5 stars Reviewed July 22, 2015

We stayed with The Four Seasons June 27-July 2, 2015. It was our first experience at this chain, though we've stayed at other 5-star chains, and we may never visit another chain again. From the immediate escort to our room upon early arrival (with no need to stop to check-in) to our sad departure day, we loved every moment. The... More 

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Dubai, United Arab Emirates
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

Very detailed reservation which took into account all preferences and requests, rooms were accommodated the way we requested , very personalized assistance during check-in , very caring front office agents who escorted us directly to the room and explained about hotel facilities, check-in went very smooth. Special words of appreciation would like to address to Anna manager of Front office... More 

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