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Milan Hotel

Shipilovskaya St., 28A | corner of Kashirskoe Shosse, Moscow 115563, Russia
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Milan Hotel
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Milan Hotel
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256 reviews from our community

Traveler rating
    72
    127
    43
    8
    6
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38
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144
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Milan Hotel
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Telford, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2014

I stayed for 3 nights in the Milan while I was on business. The Hotel is not located in the centre of Moscow although, is probably 20/30 minutes by metro and longer by road. The Hotel is modern, very clean and friendly. There is a great bar/restaurant attached to the hotel which shows live sports, sells international cuisines and a... More 

Was this review helpful? Yes 1
Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience at the Milan Hotel here on TripAdvisor.com. We are delighted to see that you were very pleased with the standards, services and facilities we provide. As for the elevators, we would like to express our apologies and assure you that the problem has been already solved... More 

Essen, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

I have had a great stay there. Especially the reception team was very kind, professional and helped me a lot, e.g. in order to prepare the taxi booking. I can recommend it strongly. It was my second time in Milan the first time was in 2008. Nearby are is a shopping mall and some other "places of event". The shuttle... More 

Was this review helpful? Yes 1
Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear Guest, Thank you so much for choosing to stay at the Milan Hotel on your recent trip to Moscow for the 2nd time. We are happy that you enjoyed your stay with us and shared your experience on TripAdvisor. Our staff will be happy to know that they helped make your experience memorable! We hope that next time you... More 

Top Contributor
627 reviews 627 reviews
68 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

The hotel is good.Rooms are clean and looks new.Room service is expensive.Housekeeping is good.Breakfast is average.The hotel is a bit away from the city center.There is a Shopping mall closeby.It has a supermarket and food court on the second floor.It has quite a few fast food outlets.

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Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, Thank you so much for choosing to stay at the Milan hotel on your recent trip to Moscow. We also appreciate you posting about your stay with us here on Tripadvisor. We are looking forward to seeing you again. Please let us know if we can do anything to help plan your trip. Best regards More 

Budapest
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 20, 2013

Three of us stayed in a room on the 14th floor in this nice hotel recently. The place is a bit away from the center but subway station is near and the Red Square is only a few stops. It is on the right side of the divided road from Domdedovo Airport heading towards Moscow city center. Parking is free,... More 

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Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, We deeply appreciate your review. It is our pleasure to learn from it that you enjoyed your stay at our hotel. We are always making an effort to achieve 100% guest satisfaction. Thank you for choosing the Milan hotel. Best regards More 

Jerusalem, Israel
Top Contributor
53 reviews 53 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 14, 2013

This was my 2nd time staying at the Milan Hotel. If you are doing business Moscow Region and want a hotel that is near Domededevo Airport, this is the place for you. Has a nice bar on the first and 21st floor, a couple of business computers and printers on the second floor and an excellent breakfast. Rooms are very... More 

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Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, Thank you very much for choosing the Milan hotel. We are very happy to learn from your review that your stay met your demands. We deeply appreciate your recommendations. We will be very glad to welcome you to our hotel again. Best regards More 

Dublin, Dublin, Ireland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 29, 2013

I stayed in the hotel overnight before my flight. Very convenient if flying from Sheremetevo airport as the hotel provides a free shuttle mini bus, good size rooms, breakfast was not included in the room price. The location is very good as it is not far away from the tube station and there is also a big shopping center nearby... More 

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Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, We would like to thank you so very much for choosing the Milan hotel. It was our pleasure to learn from you review that we met you expectation. We appreciate it very deeply. Best regards More 

Skovlunde, Denmark
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 27, 2013

This hotel, is as other hotels in Moscow expensive. However you get quite a lot of problems for the high room rate ....Elevators were not working, -people standing in long queue's several nights to get to their rooms. Noise from building construction right next to the hotel. Internet connectivity was slow, even using cabled internet. Complementary water only for the... More 

Was this review helpful? Yes 1
Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, Thank you for your honest feedback regarding your stay. We regret to learn from your review that you were not pleased with your stay at our hotel. We would like to sincerely apologize for the negative experience you had. We wish we had the opportunity to address these concerns with you. If your travels bring you back to... More 

israel
Top Contributor
104 reviews 104 reviews
54 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 12, 2013

I spent two nights at the Milan Hotel Moscow The hotel is located outside the city center and is commonly used business people working around The room where I stayed in the 20th floor was very spacious, very clean, large, comfortable bed, great shower and bathroom and a minibar. In the hotel is good service except that twice they "forgot"... More 

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Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, We are grateful to you for giving such a good feedback about your stay at our hotel. And we would like to express our deep regret about not fulfilling that wake-up service. We hope that at your next visit we will show our best to achieve your 100% satisfaction. Thank you for choosing the Milan hotel. Best regards More 

Grenoble, France
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 31, 2013

I stayed in this hotel for a conference (not located in the hotel) for 5 days. Reading the review on this very website I was expecting more: rooms are good and clean, but in the average. People at the reception are quite variable: you can find someone who speaks english very well and who is very kind with you but... More 

Was this review helpful? Yes 1
Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear guest, Thank you very much for your feedback. We are very sorry that our hotel did not meet your expectations. We will do our best to improve the service at the hotel. With kind regards More 

St. Petersburg, Russia
1 review
5 of 5 stars Reviewed October 27, 2013

Very pretty hotel with friedly staff located close to an Airport Domodedovo and railway station. Very good food for breakfast and restaurant placed inside. Rooms are clean and views from there are unforgetable. You will enjoy staying there

Was this review helpful? Yes
Merkulova, Guest Relations Manager at Milan Hotel, responded to this review

Dear Guest, We are happy to learn that you enjoyed your stay at our hotel. It is our pleasure to know that the location, food facilities inside the hotel, hotel rooms and staff made you feel that way. Thank you for choosing our hotel! Best regards More 

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