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Milan Hotel

Shipilovskaya St., 28A | corner of Kashirskoe Shosse, Moscow 115563, Russia
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Milan Hotel
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334 Reviews from our TripAdvisor Community

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Zurich, Switzerland
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

The hotel staff has massively improved their friendliness over the course of the last year and a half. The receptionists are approachable for hints and tipps, they even actively participate in small talk upon own initiative nowadays! The security screening at the entrance is a bit strange, since beeping of the detector never resulted in any searches etc. The rooms... More 

Helpful?
Thank Elijah T
MilanHotelMoscow, «Milan» Hotel Team at Milan Hotel, responded to this review

Dear Elijah, thank you for the feedback! It’s a great pleasure that you noticed all our changes. We are always very encouraged to help our guests. Hope to welcome you soon in the Hotel! Best regards, «Milan» Hotel Team. More 

Lahti, Finland
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015

Good, modern hotel close to southern part of Moscow, easily accessible and specially from Domodedovo airport. Nice city views from the upper floors. Own parking is a plus and the lobby bar is good too.

Helpful?
1 Thank Sami L
MilanHotelMoscow, «Milan» Hotel Team at Milan Hotel, responded to this review

Dear Sami , thanks for the feedback and good rating of the hotel! We will be delighted to welcome you again! Best regards, «Milan» Hotel Team. More 

1 review
5 of 5 stars Reviewed November 30, 2015 via mobile

Very good place to stay! Location is perfect if you land in domodedovo airport, just 20 minutes driving without traffic. Very friendly staff. Good breakfast. Rooms are clean, big bed. Nice view from window if you are lucky with location. Highly recommend!

Helpful?
Thank sasha_sheboldin
MilanHotelMoscow, Генеральный директор at Milan Hotel, responded to this review

Dear Sasha! Thank you for your feedback. As added value to our convenient location our complimentary shuttle service from Domodedovo Airport is offered for guests. We will be very happy to welcome you again. Best regards, General Director of the hotel "Milan". More 

Treasure Island, Florida
Level Contributor
130 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

The hotel has a very nice lobby and piano bar. The room was clean, quiet and comfortable. The staff was friendly and attentive. It seemed close to the airport but traffic here is a mess... The restaurant was nice and had good service and offered a menu in English.

Helpful?
Thank Stunmai
MilanHotelMoscow, Генеральный директор at Milan Hotel, responded to this review

Dear Stunmai, Thank you very much for your feedback. It’s really important for us. We will be delighted to see you next time in our Hotel. Best Regards, Lyubov. More 

Montreux, Switzerland
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 13, 2015

I've been many times for business matters. When you come in, the hotel has a luxurious look, but behind that it's is nothing special when compared what I know from Hotels of this kind back home (Europe). The smokers lounge opposite to the reception is lovely. You can have a nice drink and a cigar and the atmosphere is welcoming.... More 

Helpful?
Thank Carlos R
MilanHotelMoscow, Генеральный директор at Milan Hotel, responded to this review

Dear Carlos, Thank you very much for choosing Milan hotel Moscow and time you have paid for sharing your impressions about the hotel. Your comments are really important for us. We will be very happy to see you again! Best Regards, Lyubov. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 11, 2015 via mobile

Hotel looks nice on the exterior with beautiful lobby. But thats all that it has. Rooms are outdated with tube TVs. There was no consistency in supplying of drinking water to the room (replenishing was on and off). Although hotel did write that their wifi internet is on some kind of test regime and may disconnect after 30 minutes it... More 

Helpful?
Thank Aziz K
MilanHotelMoscow, Генеральный директор at Milan Hotel, responded to this review

Dear Aziz, I would like to thank you for your very detailed hotel review. It’s really important for us. I will personally conduct more trainings with our food and beverage staff to ensure that we meet service standards. We cooperate very close with our Internet provider to improve Wi-Fi connection and I am sure that this issue will be fixed... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 1, 2015

very bed mattresses. didn't sleep normally for 2 weeks i was there for business. bad isolation, so i was freezing in my room, even after asking for repair of the heating. you hear traffic all the time. not a hotel for resting. bad food for breakfast. stuff always in bad mood, don't speak english well. reception can't help you with... More 

Helpful?
2 Thank Ingrid S
MilanHotelMoscow, Генеральный директор at Milan Hotel, responded to this review

Dear Ingrid, Let me express my gratitude for sharing your hotel stay experience with us. Me personally and a team have taken into consideration your feedback and done all our best to ensure it will not repeat itself again. We launched a detailed service culture training program for our employees to make our guests feel treated well. We also invest... More 

Northampton, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 9, 2015

Location for the airport is pretty good, but the hotel is a little tired. Also the restaurant on the 2nd floor had a function in it, so was full. As a guest we had to eat in the Piano bar which only serves a limited menu. We couldn't use the menu from the restaurant and couldn't even get chips! Very... More 

Helpful?
1 Thank Steve7234
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 7, 2015 via mobile

The most important thing for a business traveller is to get a good night's sleep. I couldn't get one. What i did get though was a room smelling cigarettes and people smoking in the corridors so that everything stinks. How difficult is it to control the smokers? Well the hotel doesn't seem to make any effort in that direction. First,... More 

Helpful?
1 Thank Maria F
MilanHotelMoscow, Генеральный директор at Milan Hotel, responded to this review

Dear Maria, Thank you very much for your feedback. I am very sorry that we didn’t meet your expectations. Smoking is strictly prohibited in the hotel however there are some guests who violate this rule. Special attention is paid to these violations as we understand that it disturbs our non-smoking guests. I would like to assure you that we will... More 

Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed September 6, 2015

Close to Domodedovo airport.The rooms are a little bit small, but clean and comfortable.Location is fair way out of the centre of Moscow.Breakfast is ok.Wifi is free.Subway station, drug store, supermarkets are close.

Helpful?
Thank Tayfun A
Questions? Get answers from hotel staff and past guests. Ask a question

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