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Holiday Inn Moscow Sokolniki

#61 of 263 Hotels in Moscow
Certificate of Excellence
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Rusakovskaya St., 24, Moscow 107014, Russia
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Holiday Inn Moscow Sokolniki
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Holiday Inn Moscow Sokolniki
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633 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Paris, France
4 of 5 stars Reviewed 6 days ago NEW

I booked "deluxe room your bright executive room comes with access to the dedicated lounge". The access to the dedicated lounge has been not provided and I missed it a lot. The staff simply made remark that "we haven't it, at least in summer time" and no alternative or reimbursement has been proposed although I paid above the standard room... More 

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Tel Aviv, Israel
Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

we got a room at the 21 floor. There is nice views of Moscow from high floors the room is quite big and nice. It was clean, but the room made cleaned it quite late afternoon (3 days) the breakfast is resonable, while comparing to other hotels in Russia The dinner is not so good. We expected to more meat,... More 

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Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Moscow Sokolniki and taking time to share your experience. We are happy that you liked our breakfast and enjoyed the view of Moscow from your room. It is sad to know that you found the dinner unsatisfactory, we will do our best to improve it. Thank you for mentioning about the... More 

Patna
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is neat and clean, staff is courteous, very well organised to hold conferences etc. It is conveniently located next to a metro station. There are lots of good eating places near by and a shopping mall across the road

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Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, Thank you for your very positive comments regarding your stay with us. It's nice to hear that you liked our rooms, staff attention and hotel location.We have worked very hard over the years in order to receive positive comments like yours. We very much appreciate your review and we hope to see you again soon! sincerely, Natalia Personal... More 

Maaseik (Belgium)
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It claims to be a four star hotel, but it is certainly not. Rooms are three stars, food is certainly not more than two stars .... dinner is simply not good, breakfast is rather okay. Drinks are very expensive - even for Moscow rates, and the for the mini-bar you have to pay a deposit of 5,000 roebel !! Free... More 

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Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, Thank you for taking time to convey your comments regarding your recent experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. I certainly apologize for the problems that you experienced - I can assure you we will be taking steps to make sure... More 

Auckland Region, New Zealand
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my Mother when we visited Moscow in December. This Holiday Inn hotel is miles of times better than the Holiday Inn hotels in the USA and Canada that I have stayed in. The room was great with really comfortable beds. The service was great, and I the breakfast was amazing. It consisted of virtually everything, with... More 

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Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, Thank you for your comments regarding our hotel. We are pleased that your experience was positive! We work hard every day and it is a pleasure for us to receive positive reviews from our guests. We will be happy to welcome you again once you are in Moscow. sincerely, Natalia Personal Assistant to General Manager More 

Sofia, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in this hotel during my regular visit for business in Moscow. Extremely unsatisfied by the relation of some part of the staff i.e. the reception doesn not know what is going on at the mezzanine and vice versa. I was put in a very bad situation to prove that I paid for my breakfast in advance. Furthermore, in... More 

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Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Emil Z, Thank you for taking the time to review our property. We apologize for the inconveniences you experienced with the unsatisfactory staff services. Your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by service you received from our reception team. Rest assured that... More 

St. Petersburg, Russia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I'm regular customer of Holiday Inn hotel brand. This hotel is out of the best according with my opinion in terms of guest treatment: regular room upgrade (club member privilege), good breakfast with separated area for special guests, frendly staff. Good location and possibility to use jim with swimming pool give some advantage as well.

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Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Artem, Thank you for your very positive comments regarding your stay with us. We have worked very hard over the years in order to receive positive comments like yours. We very much appreciate your review and we hope to see you again soon! sincerely, Natalia Personal Assistant to General Manager More 

Shiraz
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was really tall and in awesome area. The breakfast was fantastic and so delicious including eggs, different cheese, jam, coffee ... The hotel has 2 gym saloons with great music playing and a great pool, but unfortunately the working hours of the pool is really bad.

Was this review helpful? Yes 1
Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, We really appreciate your comment regarding your stay with us. Our staff work hard each day to make sure our guests are well taken care of. With the competitive nature of the hotel business in Moscow, we value and appreciate that you have chosen our hotel, and we look forward to the next opportunity to serve you. Sincerely,... More 

Tehran Province, Iran
1 review
4 of 5 stars Reviewed 4 weeks ago

It was my first time in Moscow.Actualy I had another choices for hotel ranging from several 5stars hotel to 3stars hotel.Comparing prices finally I chose this hotel.I made my self ready to have the poorest facilities when the price was that much fewer than a 5star hotel.To my amazement It was good .cleanness was impressive.Although being far from city center... More 

Was this review helpful? Yes
Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, Thank you for taking the time to review our property. It's nice to hear that your stay was comfortable for you and your family We are pleased that your experience was positive! We work hard every day and it is a pleasure for us to receive positive reviews from our guests. We will be happy to welcome you... More 

Dubai
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 23, 2015

Generally I would it was a very average hotel. Rooms were clean but simple. Desk staff were very helpful and very good with directions, advice etc. Location is very convenient to Metro so easy to get anywhere. The big downside for me was the abysmal breakfast, won't be bothering again next time, very poor. Wifi was free and very good.... More 

Was this review helpful? Yes 1
Natalia_Kabaeva, Personal Assistant to General Manager at Holiday Inn Moscow Sokolniki, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Moscow Sokolniki and for taking the time to let us know what you think. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. I appreciate your feedback as... More 

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