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Mercure Moscow Paveletskaya

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Bakhrushina St., 11, Moscow 115054, Russia
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Mercure Moscow Paveletskaya
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Mercure Moscow Paveletskaya
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150 reviews from our community

Traveler rating
    88
    48
    6
    5
    3
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5
35
11
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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    (54)
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There are newer reviews for Mercure Moscow Paveletskaya
See the most recent reviews
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2015

Stayed in the hotel a few times during my business trips to Moscow. Everything went well so far starting from comfortable beds and ending with a great breakfast. Friendly and helpful staff. Definitely will come back there. Can only recommend to all other business travelers, especially if you fly to Domodedovo. The hotel is only 2 steps away from Paveletskaya... More 

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Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Nelly, Let me express our gratitude to you for choosing Mercure Moscow Paveletskaya and willingness to share your opinion with us and other TripAdvisor.com users! We are glad to know that you find our location, rooms, breakfast and staff satisfactory, it is a great pleasure for our team to receive such positive comments. Thank you one more time, we... More 

Koege, Denmark
Top Contributor
131 reviews 131 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 2, 2015

An very good hotel, which is competing with the Marriott Courtyard Paveletskya hotel. And I think the room was nice about samr size as Marriott, but a bit smelly with this special smell of oil or chemical. Brakfast in the separate restaurant was better than Marriott, but not included in the price. The bar area much bette. So in general... More 

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Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Ifrasmus, Let me express the gratitude of the entire team of Mercure Moscow Paveletskaya for the feedback regarding your stay with us! We are glad that you were satisfied with our service and facilities. Please, accept our apologies for the smell that might have made you feel uncomfortable. The next time, please, be so kind to contact reception to... More 

Karmiel, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015

A great hotel. Gives a feeling of luxury at a price not that expensive. Very good location. The hotel is very nice designed and we had a great time. If I had to travel again, I would go to this Hotel. For me and my wife it was a very good hotel. It is not in the centre of the... More 

Was this review helpful? Yes 1
Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Guest, I would like to express acknowledgement of your opinion regarding Mercure Moscow Paveletskaya shared with us and TripAdvisor users. It is a great pleasure for us to know that you experienced comfort staying with us and we are really grateful to you for such a high evaluation of our location, design and service. Also let me say how... More 

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 23, 2014

I stayed here for 5 nights. rooms are adeqaute. nothing fancy but functional. the headboards are very nice. they have one strange thing about the bathroom. if you want to fill the sink with water for whatever reason either to wash some small clothes or do anything else this is not possible. not a train smash but a little rubber... More 

Was this review helpful? Yes 2
Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Rishadalive, Let me tell you how glad and thankful we are for such a warm notice about Mercure Moscow Paveletskaya. We are happy to know that our service has left these delightful emotions in your memory. Let me also assure you that our hotel management will consider your commentary about absence of drain blocker. Thank you one more time,... More 

Aarschot, Belgium
Top Contributor
64 reviews 64 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 16, 2014

I stayed here only 1 night, but i certainly will go back next time i am in Moscow. Nice hotel, great service, good breakfast. Going to Moscow center takes like 5-10 minutes walking to Paveletskaia station, from there it is only 2 stops to e.g. Red Square. Be prepared though, not a lot of english signs in the metro and... More 

Was this review helpful? Yes 1
Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Bart, Our team highly appreciates that you chose Mercure Moscow Paveletskaya for the stay in Moscow and it is very pleasant for us that you are going to come back. This fact is the best compliment for any hotel. We are delightful that you were satisfied with our service, location and facilities. We will be glad to welcome you... More 

1 review
4 of 5 stars Reviewed December 8, 2014

Location is good for access from Domodedovo Airport by express train to Pavealetskaia station and metro. Hotel is well run and staff helpful. Our use of the Mercure/Adagio would increase and be improved if the hotel offered a storage service like a mobile wardrobe and storage box so you could leave clothes in the room for removal by the room... More 

Review collected in partnership with Accorhotels.com

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Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Arnold, Let me express our team's gratitude for your commentary about the stay at Mercure Moscow Paveletskaya, we appreciate your opinion and time. Also we would like to thank you for an idea that you have offered, let me assure you that it will be considred by our hotel management. Thank you one more time for the feedback, we... More 

Bat Yam, Israel
Top Contributor
121 reviews 121 reviews
95 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed December 6, 2014

Been There 3 nights in November. The hotel is new. In the same building with Ibis and Adagio. Strong wifi. Great service, at least for Accor Plat members.. Fruit plate and mineral water in included. Got free upgrade to priveledge room. Location is a bit downside. It is about 10-15 min walk from 2 subway stations. Will stay again.

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Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Alexkov, Thank you for choosing Mercure Moscow Paveletskaya and also for loyalty to Accor! We are glad that you estimated the benefits that you received as accorhotels loyalty program member and that you were satisfied with your stay. Thank you one more time for the feedback! Our team will be glad to see you again at Mercure! Best regards,... More 

Uppsala
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

We just loved our stay at Mecure! Great service and where helpfull and nice staff that even could speak good english. The interior is very modern and luxery. Our doubleroom was really nice and the bathroom with the golden mosaik and big shower for two was amazing. Supergreat breakfast but maybe a little expensive for our taste but if you... More 

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Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Uppsalamamman, Our team highly appreciates your opinion and the fact that you found time to share it with TripAdvisor users. We are delightful to receive such a pleasant comments about your stay at Mercure Moscow Paveletskaya and our staff's work. Let us also express our gratitude for estimating our location, interior, breakfasts and personnel. We hope to see you... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

I booked this hotel for myself and my husband and 4 other couples and we stayed in five double bedrooms. Great for aero express and to get into Red Square. Staff helpful and very polite. Price very good. Rooms very clean and quiet and breakfast just right. English and French spoken.

Was this review helpful? Yes 1
Alyona B, Guest Relations Manager at Mercure Moscow Paveletskaya, responded to this review

Dear Lesley, We are very grateful for the time that you spent on writing and sharing these warm words about your experience of staying at Mercure Moscow Paveletskaya! We are glad to know that you were satisfied with service and facilities we provide. Thank you one more time for the feedback, that is very important to us as we can... More 

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