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All 256 Moscow hotels

The Ritz-Carlton Moscow

5.0 of 5 Hotel   |   Tverskaya St., 3, Moscow 125009, Russia
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Ranked #9 of 256 Hotels in Moscow
A recent review
4 of 5 stars reviewed yesterday
BooHK1212 Hong Kong, China
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822 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent 3 days in Moscow at the Ritz Carlton and I think it was the best decision. It's very well located. Just walking distance from most attractions. Red Square, Kremlin, Bolshoi, all are within 5-10 minutes walk away. The hotel itself is luxurious and charming. Rooms are spacious and very good amenities. Hotel staff are very courteous and helpful.... More 

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Clutton
Top Contributor
153 reviews 153 reviews
38 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Perfectly located very close to the Kremlin and Red Square. Luxurious, large bedrooms, amazing bathrooms. Excellent, attentive and friendly staff. Glamorous swimmimg pool and spa area. Fantastic views from the O2 bar and restaurant on the top floor...and a great atmosphere too.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Considering I had to go to Moscow and I really had not expected pleasure from this trip, this Hotel managed to make my overall stay better. It starts with the helpful reception, the shoe shine service down to a in-house tailor if you should need them. All in all a great location for a holiday and/or business trip. Also the... More 

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Orange County, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Pros: - Location. Right across the street from the Kremlin. - Rooms. Very high quality fit and finish detail. Very clean and well maintained. - Staff. Every request done with a smile. - Concierge. Ms. Alexandra Chebotareva is one of the best I've encountered. Cons: - None. Looking forward to my return trip to Moscow. What a wonderful hotel. After... More 

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Istanbul
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is not my first time in Moscow and been to O2 lounge several times but mostly in summer. In order to spend the Valentine day in Moscow I made a reservation at Ritz for 3 nights and 4 days (Thursday to Sunday) through Booking. I contacted with reservations and most of my needs satisfied by the hotel. My room... More 

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España
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I just experienced the most unacceptable situation in this hotel. They have a serious problem with house keepinf service. The "do not disturb" sign was on.... No matter what , they came inside my room TWICE. Still in shock.... Not proper for a hotel of this category (and price)

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Mark N, General Manager at The Ritz-Carlton Moscow, responded to this review

Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay. We have already conducted the inner investigation and have taken all the measures to prevent this mistake from happening in the future. We do hope that your next stay at The Ritz-Carlton, Moscow will be comfortable and pleasant. Kindest regards, Mark Neukomm General Manager The Ritz-Carlton, Moscow More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms are really good, bathroom is magnificient, lobby is not so good I think with this location and good standard of cleanless, this hotel can serve for tourists very well and for business people as well. I recommend without any question mark.

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The Hague, The Netherlands
Top Contributor
59 reviews 59 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Luxurious hotel, just a few steps from the main tourist attractions, such as the Kremlin, the Red Square and the Basilius Catherdral. Plenty of shops and restaurants are close by. I booked just one week in advance, for a very reasonable rate. The room was very good, clean, well equipped, with all amenities you would expect in a Ritz, free... More 

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Manila, Philippines
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Wherever I go I try to choose Ritz Carlton hotels. I am a member of Marriott club and Ritz Carlton Club. When in Moscow, I expected to receive the same experience at this hotel as I received earlier in Ritz Carlton hotels in other countries. As it appeared I was wrong in this expectation. 1. Today at about 23:00 I... More 

Was this review helpful? Yes 2
Mark N, General Manager at The Ritz-Carlton Moscow, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton as a place for your stay in Moscow. It is sad to hear that your experience in the hotel did not meet your expectations. We strongly believe in our philosophy of providing the finest personal services and facilities to our guests. Please accept our sincere apologies for the inconveniences you... More 

New York City, New York
Top Contributor
73 reviews 73 reviews
50 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The thing I like about this place is that they remember who I am and always get a welcome back. I know there are some room for improvement but that's with most places. I brought my wife here for her first time in Russia and she loved it . Location is key and the staff is great ! Thank you... More 

Was this review helpful? Yes 2
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Additional Information about The Ritz-Carlton Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Moscow 5*
Number of rooms: 334
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#4 Business Hotel in Moscow
#5 Spa Hotel in Moscow
#6 Family Hotel in Moscow
#8 Luxury Hotel in Moscow
#8 Romantic Hotel in Moscow

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