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The Ritz-Carlton Moscow

Travelers' Choice award winner
5.0 of 5
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Tverskaya St., 3, Moscow 125009, Russia
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The Ritz-Carlton Moscow
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Best prices for: 1 room 1 guest
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Ranked #9 of 263 Hotels in Moscow
A recent review
4 of 5 stars reviewed 2 days ago
Murray Y Adelaide, Australia
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912 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Adelaide, Australia
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel, without a doubt, is one of the better ones in the 5 star class. However, as we came from staying in the Grand Belmond in Saint Petersburg, it did not get a 5 star award. The hotel is no doubt grand, but there is a need for the staff to be more client friendly. Perhaps it is a... More 

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Istanbul, Turkey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Hotel is luxury.Easy to reach very well located just a few steps away from red square.Room was awesome.When you enter to lobby you will feel like you are in palace.All staff were wery helpfull...Finally its Ritz Carlton.

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Denton TX
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Ritz Carlton is obviously an expensive place to stay, but is safely and conveniently located right beside a Metro station, near local restaurants and cafes, and of course the Kremlin and Red Square. The suite we had was large with separate lobby area, bathroom with enclosed WC and bidet, and a wet room shower and bath. Double sink with... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Immaculate, superb, gorgeous, awesome location. I visited in December which is not great weather but this location made up for it. Moscow and especially Red Square are great places to be around Christmas time. This hotel is one of best I have experienced. It is like a time warp. The staff is continuously polishing the brass, cleaning the marble, shining... More 

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Orange, California
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

By far I enjoyed myself in this very romantic city and hotel. The hotel is on top ten list of my best hotels. Nothing is spared at the RC. Very comfortable bed, Technology and internet were fast and reliable. The spa is fantastic and clean. My staff was perfect staring from my arrival until I checked out. If 5 star... More 

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Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I am so sad to be be staying here in Moscow. My room is dirty, with trash and food all over the floor. I am a platinum Marriott member and have been given no points, no lounge access, and no upgraded room for my loyalty. I wish that I had stayed elsewhere. This is truly a disappointment.

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Mark N, General Manager at The Ritz-Carlton Moscow, responded to this review

Dear Guest, Thank you for your comments. I would like to clarify that access to The Ritz-Carlton Club Lounge is not among the benefits of Marriott Rewards platinum status, and the upgrade is offered upon availability. We apologize for any inconvenience that might have been caused. We look forward welcoming you back in Moscow! Kindest regards, Mark Neukomm General Manager... More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a three night stay. I arrived at the hotel just before 9am and was able to access my room straight away, so absolutely top marks for that!! Centrally located next to the excellent subway and a very short stroll from Red Square and the Kremlin, this hotel is ideal for leisure or business stays. Good sized and... More 

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london
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a work conference / event. Just the name indicates luxury at its finest, however you really can't believe it whilst youre there. You really do feel like you are the Tzar and you have gone back to an era we have forgotten about. The venues over Red Square and the Kremlin are breath taking, it really... More 

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Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Perfect experience. Beautiful, clean, friendly helpful staff, central location, pool. I felt great there, the staff did everything possible to make me feel comfortable, and it was a good combination of traditional and modern facilities.

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Fairfax, Virginia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A truly elegant, old-world, European hotel with a staff and style of service that is largely lost in other countries and at other properties. We were pampered, treated with care and professionalism, and given a luxurious room fitted out with every modern amenity. The concierge service was phenomenal and met our every need. Thank you!

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