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All 248 Moscow hotels

Swissotel Krasnye Holmy Moscow

5.0 of 5 Hotel   |   Kosmodamianskaya Emb., 52/6, Moscow 115035, Russia
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Ranked #2 of 248 hotels in Moscow
A recent review
5 of 5 stars reviewed yesterday
Susanna P Kassel, Germany
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564 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Kassel, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Very nice hotel, rooms very clean and comfortable. The personnel very friendly and helpful. ..The best... the cocktail bar ... you can relax drinking a cocktail, or eating dinner with the best view of Moscow..

Review collected in partnership with Swissotel Hotels & Resorts

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Perth, Australia
1 review
1 of 5 stars Reviewed 4 days ago NEW

Nice hotel but the staff need to shipped of to a one star hotel or receive a lot of training. They're rude, unhelpful and generally just not good at their job. The hotel itself is nice and the rooms are what you'd expect of a 5 star hotel but it's all overshadowed by the negative treatment from staff.

Review collected in partnership with Swissotel Hotels & Resorts

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Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear Holiday530, We appreciate your feedback following your recent stay at Swissotel Krasnye Holmy Moscow. I regret to learn that you have faced some challenges during your stay, and I would like to kindly ask you to send me the additional comments via vasiliy.grishtakov@swissotel.com We are proud to be young and dynamic team. The human factor is happening in our... More

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Located along the river in Moscow this hotel offers great service and amenities in the rooms and at their restaurants (especially at the panoramic bar upstairs and the 2nd floor restaurant at breakfast time). I traveled here for business for a week and was not let down with any aspect of the hotel. On my next trip to Moscow I'll... More

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Wurzburg, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am visiting Moscow very often and a know a lot of hotels in Moscow. Swissotel is the best one, the staff is very professional and friendly, may be only Ritz Carlton can provide the same level of service. Location is very good, you can reach all important directions without big traffic problems. And of course the space bar is... More

Was this review helpful? Yes 1
Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear Schulgowski, We are proud to receive your kind feedback and announcing us as the best hotel in Moscow. We will be happy to welcome you back again so that you could enjoy the services and the wonderful views of Moscow from our City Space bar and our comfortable rooms! Kind regards, Vasiliy Grishtakov More

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

At first I thought I would be sort of "out of reach" so far away from the red square. I must say it was a good decision to stay at the place where my conference took place. The hotel is in every belong first class and the food and service worth a 5 stars... The bar at the top level... More

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Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear tino f, Thank you very much for your kind review. We will be happy to welcome you back at Swissotel Krasnye Holmy Moscow! Warm regards, Vasiliy Grishtakov More

Almaty
1 review
3 of 5 stars Reviewed 3 weeks ago

I was waiting my meal (well done stake with vegatables) for 40 minutes and 30 minutes to be billed in Accapella restaurant in Swissotel Krasye Holmy, Moscow. And funny thing is that stake was tiny, do not know why it takes 40 minutes to prepare, it's not restaurant where even 20 guests are serving at the same time.

Review collected in partnership with Swissotel Hotels & Resorts

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Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear reggief340, We appreciate your feedback following your recent stay. Please accept our sincere apologies for the inconveniences in Acapella restaurant. We have already provided the necessary adjustments with our staff to prevent such situations in future. I remain at your disposal in case if you will have any further remarks and I would be really pleased to meet with... More

Moscow, Russia
Top Contributor
167 reviews 167 reviews
41 hotel reviews
214 helpful votes 214 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hard to review a location when you are just stopping for a meeting but seeing the Trip Advisor plaques on the wall by the concierge they cleat try hard. Decor is good. Coffee and early croissants was a welcome respite so all ok. Loved the reception and airiness of the place. Parking is very expensive

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Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear Ray F, Thank you very much for your feedback. We are looking forward to welcoming you back! Kind regards, Vasiliy Grishtakov More

Jalandhar, India
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second visit to Russia. We stayed 3 days in this hotel. In my opinion, this is one of the best hotels ever I have stayed. The room was spacious enough and was very comfortable. The amenities was really good. The staffs of this hotel were courteous, friendly and ready to help. The room service and food quality... More

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Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear joy1221, Thank you very much for your positive feedback. We are proud to be the best Hotel you have ever stayed! Hope to see you soon in the near future. Kind regards, Vasiliy Grishtakov More

Portland Vic Australia
Top Contributor
95 reviews 95 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Swissotel for 4 nights and found the rooms very comfortable and roomy. Location was a little out of the way in terms of dining options. In-house, the costs were very much on the high side. A$15 for a Mineral Water or, A$10 for a small Pringles from the mini bar. The Metro is a 200 metre... More

Was this review helpful? Yes 1
Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear Andrew W, Thank you very much for your feedback. Please accept our sincere apologies if my colleagues treated you not that attentive as you expected. I assure that we value every single client of our hotel and make sure that this situation is not going to happen again. We will be happy to welcome you back in the near... More

Berkeley, California
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Luxurious, quiet rooms with first class amenities. Use the pool and fitness room, especially the jacuzzi and sauna after a long day of touring. Besides the grumpy men at the front door the staff are fabulous, friendly and helpful.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Moscow_RF, Director of Guest Services at Swissotel Krasnye Holmy Moscow, responded to this review

Dear adventuregirl25, Thank you very much for the kind feedback. We appreciate your comments about our services very much. Hope to see you soon in the near future! Kind regards, Vasiliy Grishtakov More

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Additional Information about Swissotel Krasnye Holmy Moscow

Address: Kosmodamianskaya Emb., 52/6, Moscow 115035, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Krasnye Holmy Moscow 5*
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Also Known As:
Swissotel Krasnye Holmy Hotel Moscow

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Moscow #2 Luxury Hotel in Moscow #2 Business Hotel in Moscow #10 Romantic Hotel in Moscow #11 Family Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
An award-winning luxury five-star hotel, Swissotel Krasnye Holmy is centrally located in the city’s upscale area and a short distance from the Kremlin and Red Square. Elegantly-appointed rooms and suites, with panoramic views of the city, feature state-of-the-art technology and exclusive amenities for the discerning traveller. World-class accommodations are complemented by first-class cuisine at an array of superb restaurants and bars. The trendy City Space Bar, one of the World’s Top Ten Bars (by the Bartender’s Guide 2008), is located on the top floor of the hotel (140m) and offers breathtaking 360 degree view of Moscow. Purovel Spa & Sport offers an integrated approach combining fitness and relaxation. ... more   less 
Number of rooms
234

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