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The St. Regis Moscow Nikolskaya

#3 of 265 Hotels in Moscow
Certificate of Excellence
Nikolskaya St., 12, Moscow 109012, Russia (Formerly Nikolskaya Kempinski Moscow Hotel)
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The St. Regis Moscow Nikolskaya
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154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (154)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a wonderful three night stay at St Regis Moscow. The hotel is ultimate in luxury right from the impressive lobby to the room and bathroom . The bed and mattress which by the way is most important for me were of the highest quality. The staff is courteous and helpful with smiles all around. Any request is attended to... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Top hotel only 10 minutes walk down a pedestrian mall to Red Square. Hotel is in a renovated grand old mansion, so rooms have been fitted into existing structure. This means that some floor plans are less suitable for certain types of guests. Being a couple knowing nobody in Moscow meant that, in our suite, the separate "guest" toilet cum... More 

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Nikolskaya M, General Manager at The St. Regis Moscow Nikolskaya, responded to this review

Dear rp_aust, Thank you very much for sharing your feedback with us. It was a great pleasure for the entire The St Regis Moscow Nikolskaya Team to have you in our care! We will do our utmost to keep and constantly improve the level of service which you have experienced. We are looking forward to welcoming you back soon! With... More 

Denver, Colorado
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very pleasant four-night stay at the St. Regis Moscow while on our honeymoon in Russia. The location simply cannot be beat. The room was very clean, well decorated, and well equipped, and the bed was very comfortable. The staff at the front desk was helpful and friendly, though the concierge could improve. We especially enjoyed the hotel's... More 

Was this review helpful? Yes
Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear DrewP988, Thank you very much for your review, your comment is valuable for us and helps us improve our service. I appreciate your high marks and positive feed back regarding your recent stay. Please be kindly informed that Rooftop Bar as an event space and has never been a bar. Last summer we did breakfasts there for a short... More 

China
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What an honor to have stayed here, St. Regis has brought it to another level in Moscow. Warm welcome, loved the butler service and Vladimir has been very accommodating throughout our 2 night stay. The breakfast was excellent with the best pastries ever and some Russian specialities too. Room was beautiful and specious, as well as very quiet. And the... More 

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Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear Digito, Thank you very much for your review, each guest comment is very valuable for us. I am happy to hear that you liked the hotel and enjoyed your stay with us. Thank you for your comment on the rooms, location and breakfast at A Tavola restaurant which is considered to be the best in town. Again, thank you... More 

Paris, France
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very spacious and luxurious lobby. Upon arrival, the staff was very welcoming and professional. The room was breath taking, spacious, luxurious, it was just perfect. The red square was 2 minutes away by foot, which was very useful. The Italian restaurant in the hotel, was succulent.

Was this review helpful? Yes
Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear Ryan A, Thank you very much for this review, all guests comments are very valuable for us and help us improve our service in the future. I am happy to hear that you had a wonderful stay and had a good impression about our restaurants as well as location which we are very proud of. We certainly look forward... More 

Miami Beach, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

All our expectations were exceeded. Hotel is very well located- about a 10 minute walk via a pedestrian street to Red Square. The metro is just around the corner. Our room was very big and the beds were super comfortable. Bathroom was big and modern. The concierge daily gave us excellent restaurant suggestions. Really a great stay with no complaints.

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Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear guest janellegemma, Thank you very much for your feedback. All comments of our guests are very valuable for us and help us to improve our service. We are happy to hear that you had a wonderful stay at our hotel and we look forward to welcoming you again as soon as possible. With my warmest regards, Hiren Prabhakar General... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel with a group of friends. We booked few rooms and at the beginning we faced some difficulties while booking rooms through the reservation department of the St Regis - couple of times reservations were done with some mistakes but apart from this we were very happy with the service provided by the hotel. The staff... More 

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Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear guest Елена М, Thank you very much for your review, I appreciate your feedback which helps us improve the level of service in our hotel. I am happy to hear that you had a wonderful stay in the hotel and liked it. I hope you will visit us again soon. Thank you for your comment regarding our breakfast, we... More 

Ufa, Russia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 20, 2015

A perfect place to relax and also close to many attractions. Check in was so quick same as check out and perfectly done. Breakfast is great and the food very tasty. Beef tartar was the best I had for a long time. The spa was very good and clean. Butler service is amazing.

Was this review helpful? Yes
Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear Cheftomy, Thank you very much for your kind words, I appreciate your time for writing this review. I have shared your comment with my team and thank them for the great efforts and excellent hospitality they provided to the guests. We will be happy to see you in The St. Regis Moscow Nikolskaya in the near future. Best wishes,... More 

San Diego, California
Level Contributor
302 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed July 16, 2015

St Regis is located within a short walk to the Red Square and is directly across from the old KGB headquarter. The hotel is very richly decorated. I found the check in process a bit cumbersome compared to our hotel in St Petersburg, but the staff is very friendly and wants to help. The rooms are good sized and also... More 

Was this review helpful? Yes 1
Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear gzau, Thank you very much for this review, all guests comments are very valuable for us and help us to improve our service in the future. I am happy to hear that you had a wonderful stay and had a good impression about our rooms, restaurant and location which we are very proud of. Thank you for your comments... More 

Thalwil, Switzerland
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 3, 2015

The location is great, walking distance to the red square though the beautiful Nikolskaya street and right next to the Lubyanka metro station. The rooms are spacious and appear to have been recently renovated (not sure if they were). The staff was very friendly and helpful. Very recommendable.

Was this review helpful? Yes 2
Nikolskaya M, Генеральный директор at The St. Regis Moscow Nikolskaya, responded to this review

Dear Salvador S, Thank you very much for this review, all guests comments are very valuable for us and help us to improve our service in the future. I am happy to hear that you had a wonderful stay and had a good impression about our hotel and team which I am very proud of. Again, thank you for your... More 

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