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All 239 Moscow hotels

Hotel Baltschug Kempinski Moscow

5.0 of 5 Hotel   |   Balchug St., 1, Moscow 115035, Russia
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Ranked #14 of 239 hotels in Moscow
A recent review
5 of 5 stars reviewed 1 week ago
MrW1961 York, United Kingdom
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355 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
York, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Arriving late and seeing St Basil's lit up against the night sky as we exited the taxi set the tone for a great stay! The staff were brilliant from the start, they could not do enough for us. Our room was excellent, clean, well appointed and big, with a breath taking view of the Kremlin. Brilliant central location, could walk... More

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Ronde, Denmark
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I had been there once before, seven years ago - at that time, it was a very nice place, but the service level was very unstable. This time, everything was top notch. Spacious and well-appointed room, excellent food both in the restaurant and the lobby, and especially attentive, friendly, helpful, professional service throughout. Highly recommended for a good place in... More

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Waltham Abbey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in January, towards the tail end of the Russian Christmas break. The staff were very attentive, and we were taken to our hotel room by the receptionist who had booked us in.The room was on the 7th floor, and was spotlessly clean, and very comfortable. The location of the hotel was fantastic, just a walk across the... More

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Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear JojoMid, We have read your comments about our stay with us and we greatly appreciated that you took the time to share them with us on TripAdvisor, as our guest’s satisfaction is one of our highest priorities. We are delighted to hear that you spent a memorable time at the Hotel Baltschug Kempinski Moscow. With great pleasure we will... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Hotel Baltschug Kempinski Moscow twice in the last 10 days (March 2014); each time for three nights. For the first stay, I had a room on the seventh floor (737) with a lovely view of some of the Red Square sites. The room was comfortable, spacious, and well-appointed. They tend to keep the rooms warm and... More

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Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear WC_Carter, thank you very much for taking the time to leave a feedback about your stay with us on TripAdvisor. The valuable comments and feedback from our guests will assist us to constantly improve our services and move from "good to best". We would be thankful if you could contact us directly via Email as we would like to... More

Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for the best hotel location in Moscow, this place should be your choice. Conveniently located right in the centre, close to main local attractions, such as Red Square and Kremlin. In addition, you get an upscale room, excellent service and a wonderful restaurant.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After staying at the excellent Kempinski in St Petersburg my Girlfriend and I were extremely excited to explore Moscow and stay at the well reviewed Baltschug Kempinski, we were however disappointed for a number of reasons - there were however some positives, firstly the positives. - the rooms are of a generous size (we stayed in two) and are in... More

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Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Oliver-Bates, thank you very much for taking the time to leave a feedback about your stay with us on TripAdvisor. First and foremost we would like to apologize for the unpleasant experiences you had to face upon your recent stay with us. The valuable comments and feedback from our guests will assist us to constantly improve our services and... More

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 16, 2014 via mobile

Classy, well-presented, with a view across the Moscow River to Red Square. This is a grand hotel. Facilities include two restaurants, day spa and a well-appointed gym/sauna/spa/heated pool complex. Breakfast buffet is extremely wide-ranging in choice and delicious and includes a made-to-order eggs menu. Service there is so good it's almost annoying! Rooms are nicely done with king bed, good... More

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Hotel-Baltschug, Менеджер по обслуживанию клиентов at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Sir, Thank you for choosing Baltschug Kempinski for your stay in Moscow! We are delighted to know that our rooms and service are to your satisfaction. Also, I am happy to inform that smoking will be prohibited in all bars and restaurants as of June 1st this year. We will be looking forward welcoming you back so you can... More

Moscow, Russia
2 reviews
3 of 5 stars Reviewed February 15, 2014

Just checked in the Kempinski Baltschug and am NOT impressed. Although this is a great location with an amazing view, the room is not so great. Old looking with a mediocre bathroom. Certainly not a luxury hotel. Service has been ok, but not special. Still have 2 more nights. Not worth the price. Definitely not the same room as pictured... More

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Hotel-Baltschug, Администратор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Mrs. Carolin, warm greetings from the Hotel Baltschug Kempinski Moscow. Thank you very much for taking the time to leave a feedback about your stay with us. The valuable comments and feedback from our guests will assist us to constantly improve our services and move from "good to best". Please be kindly informed that our room product is under... More

Bangkok
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 10, 2014

Great location. You can see the red-square from your window and about 7mn walk over the bridge. Rooms are fabulous, and the breakfast, outstanding, not to mention the staff, anticipating your needs! We loved the round table by the fireplace in the lobby, where we spent quite some time enjoying ourselves (and worked with the patience of the staff to... More

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Bedford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2014

My daughter and I stayed at the Hotel Baltschug Kempinski from 3rd-7th February 2014. We had a beautiful twin room (708) with a marvellous view of St Basils and the Kremlin. The room was very large and exceptionally clean. The bathroom and facilities were first class. All the staff were very courteous, helpful and spoke good English. The breakfast (included... More

Was this review helpful? Yes 2

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Additional Information about Hotel Baltschug Kempinski Moscow

Address: Balchug St., 1, Moscow 115035, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 239 hotels in Moscow
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Baltschug Kempinski Moscow 5*
Official Description (provided by the hotel):
Роскошныи европеискии отель <<Балчуг Кемпински>> располагается в историческом центре Москвы, напротив Кремля, Краснои площади и собора Василия Блаженного. Обновленныи в 2012 году отель предлагает гостям 227 элегантных и просторных номеров, включая уникальную коллекцию <<Дизаинерских>> и <<Панорамных>> люксов с лучшими видами на Москву. В отеле расположены 11 банкетных залов-трансформеров, Оздоровительныи клуб с бассеином, тренажерным залом, саунои и солярием, бизнес-центр, а также центр красоты <<Балчуг>>. Особои популярностью пользуются ресторан <<Балчуг Гриль>> и европеиское кафе <<Кранцлер>>. Важным местом проведения деловых и неформальных встреч, безусловно, является уютныи бар с камином <<Лобби Лаунж>>. Безупречныи сервис и неустанное стремление к совершенству определяют преимущества положения в каждои детали. ... more   less 
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