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All 248 Moscow hotels

Hotel Baltschug Kempinski Moscow

5.0 of 5 Hotel   |   Balchug St., 1, Moscow 115035, Russia
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81%
Ranked #13 of 248 hotels in Moscow
A recent review
5 of 5 stars reviewed 1 week ago
pennyy2013 Croton on Hudson, New York
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404 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Croton on Hudson, New York
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely 3 night stay at this hotel. Everyone was friendly and helpful. I have a bad back and I am never happy with a bed. They put a pad on it for me and I slept like a baby. It is close to Red Square.

Was this review helpful? Yes 1
Paris
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is extremely well located and within easy walking distance of most attractions. The view of St Basils and the Kremlin was a feature. The rooms were fairly standard for a hotel of this class--no complaints. The concierges were helpful, pleasant and knowledgeable so that's a plus when in an unfamiliar city. The restaurant was very pricy for what... More

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dubai
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second visit to Kempinski moscow 5 nights last year and 11 nights this year : Professional service , front office ,Reservation and the spa all great The room cleaning just perfect . breakfast amazing ( can't be better ) Big thanks to Olga from the reservation and every one from the hotel We ll be back next... More

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Hotel-Baltschug, General Manager at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Al Mansour family Greetings from Hotel Baltschug Kempinski Moscow. We greatly appreciate that you took the time to share your feedback and comments with us on TripAdvisor. A valuable feedback from our loyal guests helps us to constantly improve our services from good to best. We are very pleased to learn that you enjoyed your second stay with us... More

Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night in this hotel at the end of a terrific river cruise from St Petersburg to Moscow. It was magnificent, and our room was beautiful. However, the cost of meals and beverages was very high with one of our group paying AU$18 for a simple cup of tea. We dined just up the road in a very good... More

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Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Kempinsky is of course a well known luxury chain, and its Moscow hotel does not disappoint: service is very helpful, rooms large and comfortable, and the food in its restaurant and also in the breakfast is excellent. Two negative points, however, spoil a little the experience. One is that when you ask for a taxi, the doorman calls a "private... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When my family first relocated to Moscow we wound up staying here for a significant amount of time while our apartment was getting worked out. Every member of the staff, from the front desk, to security was professional, helpful, and went out of their way to be responsive to some of the more specialized needs of a family with small... More

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Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Spcooley, Thank you very much for taking the time sharing valuable feedback with us. We are pleased to learn that you have enjoyed your stay with us. With great pleasure we will share your compliments with our team, especially with our Front Desk and Security teams. Please do not hesitate to contact our Lady in Red - Kempinski's brand... More

Beijing, China
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went to Moscow for business purpose with a meeting group and stayed at Hotel Baltschug Kempinski Moscow for four nights . Although the operator of the hotel is Kempinski Group, local people is more familiar with the name "Baltschug Hotel". The hotel enjoys an excellent location, 5 minutes walk to the Red Square and 10 minutes walk to a... More

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Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Chelsea Z, We have read your comments about our stay with us and we greatly appreciated that you took the time to share them with us on TripAdvisor, as our guest’s satisfaction is one of our highest priorities. We are delighted to hear that you spent a memorable time at the Hotel Baltschug Kempinski Moscow. With great pleasure we... More

Birmingham
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's very comfortable and the room standards are very high. The breakfast is one of the best we've had, but the evening meal is overpriced and poor quality. We had lamb which was completely tasteless, and my vegetables were rock-hard. The bill was, I thought, extortionate by comparison with what's available elsewhere in Moscow. The competition is very strong indeed.... More

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Amazing location, just 10 min walk destination to the kremlin and as the result had a fantastic view from my room. I don’t know how it does look during the winter but June was a great time to enjoy Moscow… Particularly in the hotel I really enjoyed kind of homier atmosphere. So staff is pretty welcomed and ready to help... More

Was this review helpful? Yes 1
Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear TimJozi, We have read your comments about our stay with us and we greatly appreciated that you took the time to share them with us on TripAdvisor, as our guest’s satisfaction is one of our highest priorities. We are delighted to hear that you spent a memorable time at the Hotel Baltschug Kempinski Moscow. With great pleasure we will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I went to Moscow on a business trip to attend the 21WPC, it was my first visit to Moscow, we had a major delay in the airport and I was almost sure the hotel car has left, to my surprise when we exited the airport there he was Mr Kim, he was one of the first of many things that... More

Was this review helpful? Yes 1
Hotel-Baltschug, Управляющий at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Manal A, Warm greetings from the Hotel Baltschug Kempinski Moscow. We greatly appreciate that you took the time to share your feedback and comments with us on TripAdvisor. The valuable comments and feedback from our guests will assist us to constantly improve our services and move from "good to best". We are very pleased to learn that you enjoyed... More

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Additional Information about Hotel Baltschug Kempinski Moscow

Address: Balchug St., 1, Moscow 115035, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Baltschug Kempinski Moscow 5*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Business Hotel in Moscow #13 Luxury Hotel in Moscow #18 Romantic Hotel in Moscow #20 Family Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
Роскошныи европеискии отель <<Балчуг Кемпински>> располагается в историческом центре Москвы, напротив Кремля, Краснои площади и собора Василия Блаженного. Обновленныи в 2012 году отель предлагает гостям 227 элегантных и просторных номеров, включая уникальную коллекцию <<Дизаинерских>> и <<Панорамных>> люксов с лучшими видами на Москву. В отеле расположены 11 банкетных залов-трансформеров, Оздоровительныи клуб с бассеином, тренажерным залом, саунои и солярием, бизнес-центр, а также центр красоты <<Балчуг>>. Особои популярностью пользуются ресторан <<Балчуг Гриль>> и европеиское кафе <<Кранцлер>>. Важным местом проведения деловых и неформальных встреч, безусловно, является уютныи бар с камином <<Лобби Лаунж>>. Безупречныи сервис и неустанное стремление к совершенству определяют преимущества положения в каждои детали. ... more   less 
Number of rooms
227

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