We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 247 Moscow hotels

Crowne Plaza Moscow World Trade Centre

5.0 of 5 Hotel   |   Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Moscow World Trade Centre to your Saves list
Crowne Plaza Moscow World Trade Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #35 of 247 hotels in Moscow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
SM1914 Maribor, Slovenia
  • Overview
  • Reviews (662)
  • Photos (216)
  • Amenities
  • Q&A
  • Room tips (88)
  • Location
  • More
Write a Review

662 people have reviewed this hotel

Traveler rating
    231
    280
    103
    33
    15
See reviews for
45
82
54
410
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maribor, Slovenia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

All in all - a pleasant experience. I stayed for one week on a business trip. It was my first stay in this hotel and did not regret my choice. Since I was away most of the day a standard room provided all that I needed. Wireless internet access was available at no additional costs. The room was clean and... More

Was this review helpful? Yes 1
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear SM1914, Thank you for your candid comments. We are glad to know that your stay was pleasant and comfortable. We take all quality issues seriously and have checked our TV system to find out if this problem still remains. Our technical team reported that quality is good at the moment. It was a temporarily issue with the network. Thanks... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in a spacious room overlooking the river . The room was clean and comfortable and the ensuite provided all the amenities we required . In the large lobby area there were two restaurants and a bar area . Other restaurants were located adjacent to the World Trade Centre . Breakfasts were excellent and overall service... More

Was this review helpful? Yes
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear austin I, Thank you very much for sharing comments following your stay with us! We highly appreciate your loyalty and happy to know that you enjoyed your stay and service provided by our staff! I sincerely hope to welcome you back in future! Kind regards, Alena Bargandzhiya Assistant to General Manager More

Moscow, Russia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I often visit that place, even when it's not related to staying in hotel, but visit lobby, take launch in cafee in 1st floor and just enjoy atmosphere. Guess, people who built that hotel, very successfully create also Place for business and relax in one. Strange feeling, but really enjoyable place, which you could enjoy both-or you come on business... More

Was this review helpful? Yes
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Ella S, Let me take this opportunity to thank you for such a wonderful review! It is always a pleasure to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. We will be happy to welcome you back as our... More

Plainsboro, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel twice this year. The reason to choose it was my membership in Priority Club since 2009. Overall the impression is good. Good sides are following... It is located in the center of Moscow, a bit away from the subway, but still convenient. Both times I got room with astonishing city view. The hotel looks... More

Was this review helpful? Yes
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Dzianis B, Thank you for taking your time and posting a review about your experience at Crowne Plaza Moscow hotel. We highly appreciate you being an IHG Rewards Club Member for 5 years. It is very important for us to receive a feedback from our loyal guests as it gives us an opportunity to target problem areas and take... More

Nizhny Novgorod, Russia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We used to stay quite often in this hotel on business, and every time something went wrong! They charged me twice ( then I had to wait like 45 days to have money back ), they could not find our reservation etc! It is a typical place where you feel like being Just One More number, one more credit card!

Was this review helpful? Yes 1
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear LiliyaKanavskaya, Thank you for taking time to post a comment. I would be grateful if you would be able to send more detailed and specific information about your stays as according to our records you have stayed with us once 3 years ago. Please, contact our Quality Manager Anna Kalinina by e-mail anna.kalinina@cpmow.ru. Kind regards, Alena Bargandzhiya Assistant to... More

Shiraz, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was beautiful and good hotel with perfect breakfast and its rooms has a beatiful view of radison royal hotel or moscow river and the internet services was good but the refrigrator door was lock and you can not even have water until you give them money and the location of hotel was not good it is far from red... More

Was this review helpful? Yes 1
TsDen, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Zahrajoon, Thank you for your review. We are glad to know you had a pleasant stay at our hotel. We also would like to kindly remind you that due to our policy guests are asked to leave a deposit in order to use a minibar. But you can always call our 24/7 room service to order water, beverages or... More

london
Top Contributor
61 reviews 61 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is technically 2 hotels in 1! The first hotel is the standard section at the front of the building and you come in through the main lobby and all the rooms are off this. The second hotel is at the back of the building, with its own entrance, and eating facilities - this is where the Club room and... More

Was this review helpful? Yes
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear lilithLondon, Thank you for taking your time and writing this review following your stay with us! Please kindly note that the TV menu includes more than 40 news and entertainment channels that fully comply with standards of Crowne Plaza brand. As for the dining facilities the Club building possesses a Lobby Bar and a summer Dorchester Terrace open all... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in the new building with the lobby adjoining the world trade center. I must say I was very impressed with the crown plaza! The rooms were perfect and clean and well stocked. They had a driver waiting for me at each request and were very helpful with everything. I will be staying here each time I am in... More

Was this review helpful? Yes
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Eddie B, Thank you for taking your time and writing this candid review following your stay with us! It was a pleasure to know you found the hotel, our service and your Club Room as enjoyable and comforting experience. We would be happy to welcome you back during your next visit to Moscow! Kind regards, Alena Bargandzhiya Assistant to... More

Seoul, South Korea
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here in Room 2167 between 21st ~ 26th April 2014. One of the best hotels I have ever stayed. Good: - Big, HUGE room, with a spacious bathroom - Good quality toiletories - Excellent and comfortable bed. - Beautiful view of the "Moscow City" - Excellent location, right in the center Bad: - The WiFi was slow - Breakfast... More

Was this review helpful? Yes
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear kirantnath, Thank you for taking your time and writing this review following your stay with us! It was a pleasure to know you found our hotel and your room as enjoyable. I would like to inform you that the speed of the Wi-Fi can be lower during the high occupancy of the hotel due to the fact that a... More

Yerevan, Armenia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good, modern but at the same time expensive hotel at Moscow World Trade Center for comfortable and secure stay during business trip. Very convenient if you have a conference or meeting at the World Trade Center, as the nearest metro station was a little bit far from the hotel (15-20 min walk). The Hotel is located on the Moscow River... More

Was this review helpful? Yes 1
Alena A, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Alisa A, Thank you for taking your time and writing this review following your stay with us! Please take a kind notice that there is a shuttle bus leaving from entrance 7 of WTC that will take you to the closest metro station in about 5 minute time. Also I would like to inform you that slippers are free... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Moscow World Trade Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Moscow World Trade Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Travelocity, Priceline, Hotels.com, Venere, Orbitz, Tingo, Otel, TripOnline SA, BookingOdigeoWL and Agoda so you can book your Crowne Plaza Moscow World Trade Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza

216 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (171)
Viewed
Room/suite (34)
Viewed
Dining (3)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (28)
Viewed
View from room (22)
Viewed
1:29
Videos (1)
Viewed
Family/play areas (1)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Room/suite (10)
Viewed
View from room (1)
Viewed
Dining (7)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (1)
Viewed
Other (18)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#26 Family Hotel in Moscow #27 Business Hotel in Moscow #29 Romantic Hotel in Moscow #33 Luxury Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
The Place To Meet! Russia's Leading Business Hotel by World Travel Awards 2013, Crowne Plaza Moscow WTC offers supremely comfortable accommodation, modern facilities and superb cuisine to suit both business executives and leisure visitors.The hotel is strategically located in the vicinity of major business district Moscow City, international exhibition complex Expocentre and the Government House of Russian Federation. Historical heart of the city is within walking distance.The Hotel has 724 elegantly furnished guest rooms equipped with everything you may need for efficient work and comfortable rest, including 149 luxury styled club rooms with breathtaking panoramic views over Moscow, modern spacious interiors and enhanced services.All guest rooms and public areas are equipped with the highest Fire&Life Safety systems. All registered guests are welcome to use Free Wireless High Speed Internet available throughout the hotel.Experience the very Club approach to your Meetings in one of seven fully equipped Crowne Plaza meeting rooms including Premium class Club Lounge Meeting rooms on the 20th floor with panoramic views overMoscow.At Crowne Plaza we have a Crowne Meetings Director - an experienced meeting organizer who will be your single point of contactthroughout. Liaising with you to make any last minute arrangements or resolve any issues and concerns, working closely to your schedule, your Crowne Meetings Director will ensure a professional and consistent service for your meeting for up to 180 delegates. For an event with more than 180 delegates get advantage of Congress Facilities of WTC Moscow with its multifunctional Congress Hall and 29 adaptable conference halls and meeting rooms.Experience a range of restaurants and bars offering first-class European and local cuisine. You would not notice time running by in a lively and friendly atmosphere enjoying your meal prepared from ecologically pure organic ingredients perfectly accompanied by a glass of wine or a refreshing cocktail. From intimate gatherings to lavish receptions for up to 1200 guests the hotel offers a range of beautiful and elegant halls as well as private banquet restaurants to suite the unique style of your event. The banqueting team will ensure that every requirement is met making certain that everything is perfect. ... more   less 
Number of rooms
724

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer