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Crowne Plaza Moscow World Trade Centre

5.0 of 5 Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
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Crowne Plaza Moscow World Trade Centre
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Crowne Plaza Moscow World Trade Centre
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765 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow, Russia
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was my first stay at the Crown Plaza amongst my 4th or 5th trip in last 2 years to Moscow. I was apprehensive at first being a top tier customer of another global hotel chain, but this Crowne Plaza exceeded my expectations. Being only a Gold level member on their frequent program, I had not expected a complimentary upgrade,... More

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New Delhi, Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

Very Good afternoon. My stay in your hotel for the last 2 months at R.No.828 was a memorable for life long. My stay has been made memorable by the following people :- Team Reception Mr. Yugani / Ms. Marina from front desk and telephone operators are too good. They are always helpful at all times. Mr. Ahmed / Ms. Elina... More

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JuliaLatypova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Diwakar M, Thank you for taking your time and posting such a wonderful review concerning your experience at Crowne Plaza Moscow WTC hotel. I was happy to read you find the hotel convenient regarding your needs and preferences as well as our staff being helpful and welcoming. I will also convey you kind words to our staff. We would... More

Queensland, Australia
Top Contributor
77 reviews 77 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, Crowne Plaza standard. Good coffee shop and restaurants - although rather pricey. Very convenient little supermarket with excellent range of items on 1st floor. Pleasant public areas. Great views over Neva River. Difficult to access points of interest from here as Metro quite a long way away and taxis few, far between and not all that helpful

Was this review helpful? Yes 1
JuliaLatypova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Chris43bh3, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow WTC hotel. It was a pleasure to know you found our service and your room as enjoyable. Please kindly note that there is a shuttle bus leaving at entrance number 7 of WTC Moscow and it will take you to the... More

Ahmedabad, India
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great views from the top floors. Out room was on the 13th floor offering super views of the Moskva River and the Radisson Ukraina hotel. Good hotel if you have work at the WTC but a little far for tourists. Breakfast was good but expensive. The China Garden restaurant and Indian restaurant Fusion(not part of the hotel) within the WTC... More

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JuliaLatypova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear beenachokshi, I greatly appreciate you taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. We are glad to know that your stay was pleasant and comfortable. Please kindly note that there is a shuttle bus leaving at entrance number 7 of WTC Moscow and it will take you to the nearest metro station... More

Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As it is my first time in Moscow, it helps a lot that the hotel is just few steps away from the World Trade conference room. I did not have to brave the cold weather when attending to meetings. The staff are very professional and check in was easy and fast. My hotel room is the best because of the... More

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JuliaLatypova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Michee D, Thank you for taking your time and posting a review concerning your experience at Crowne Plaza Moscow WTC hotel. I was happy to read you found the hotel and the amenities convenient regarding your preferences as well the staff being helpful. We would be really happy to welcome you back during your next visit to Moscow. Kind... More

Prague, Czech Republic
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at the Crowne Plaza Moscow three times this year. The hotel is bulit in a little bizzare style. The rooms are OK. The furnishing is a little old and basic. Sometimes it may get a little noisy. I do not understand why they always lock up the minibar. They probably do not want the guests to take... More

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JuliaLatypova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear David G, Thank you very much for being a loyal guest of our hotel. We appreciate your time to post this comment as it gives us an opportunity to target areas for further improvement. It is really saddening to learn that you have faced with inconveniences with minibar in your room. We will take the necessary actions to make... More

Switzerland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've just finished a week-long stay here while working at a meeting in the next-door conference centre. My room (on 9th floor) was impeccably clean, with a huge, comfortable bed, and a TV with numerous channels. The view down the Moskva river is spectacular. Yes, there's a lot of traffic noise, but that's true of almost anywhere in central Moscow;... More

Was this review helpful? Yes 1
JuliaLatypova, Управляющий at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear RosaSwitzerland, Thank you for taking your time and posting such a wonderful review concerning your experience at Crowne Plaza Moscow WTC hotel. I am happy to know that you enjoyed our hotel and service provided by our staff. Please take a kind notice that there is a shuttle bus leaving from entrance 7 of WTC that will take you... More

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 14, 2014

The positive side of the hotel: 1.they let you in early 2.housekeeping are invisible. Negative side: 1.Pool staff didn't let us in, because ''we didn't get a list of new guests yet". Late we discovered that should let you in by electronic door key. 2. There is no nice place to eat. They were showing at couple places "real Uzbekistan... More

Was this review helpful? Yes 1
JuliaLatypova, Управляющий at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear vladimirnilov, Thank you for choosing Crowne Plaza Moscow WTC for your stay and taking your time to post this detailed review. We are sorry to hear that you have faced some inconveniences mentioned above. We will pass your comments concerning fitness center Atlantis to its Management as it is managed independently from the hotel. Please, be kindly advised that... More

C
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2014

If you need to be close to Expocenter, this is an ideal place to stay. We lived in a club building and had a room with a view over the river and Moscow city, pretty impressive, especially by night. Impeccable cleaning, very nice breakfast, never packed. All in all fantastic stay. Metro is a bit far away.

Was this review helpful? Yes 1
JuliaLatypova, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Julia_sk, I greatly appreciate you taking your time and posting a review concerning your experience at Crowne Plaza Moscow hotel. I am happy that you found our Club building room and the services we provide as comforting and that we did meet your high expectations and preferences. Please take a kind notice that there is a shuttle bus leaving... More

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

We stayed 2 nights three days our room was on 9th floor. On request we got room with balcony. Which is perfect place for smoker. The view from room is very nice. Place is quite and staff are friendly. The breakfast is excellent and meets expectation of people around the world. The room service is very prompt. Overl all I... More

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Moscow World Trade Centre

Address: Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Moscow World Trade Centre 5*
Number of rooms: 724
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Also Known As:
Crowne Plaza Moscow World Trade Hotel Moscow
Moscow Crowne Plaza

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