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Crowne Plaza Moscow World Trade Centre

#51 of 263 Hotels in Moscow
Certificate of Excellence
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Krasnopresnenskaya Embankment, 12 | World Trade Center, Moscow 123610, Russia (Formerly Mezhdunarodnay)
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Crowne Plaza Moscow World Trade Centre
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886 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milan, Italy
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very good location with astonishing view on Moscow river;as well beautiful view of inside building from "glass elevators". The room was good and with new furniture but the cleaning should be improved. The staff was always serviceable and kindly, A lot of services are available (gymnasium, exchange rate office, small shops, ....). Good and rich the continental breakfast; no note... More 

Was this review helpful? Yes 1
Tel Aviv, Israel
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Possibly good hotel for business visit, not for spending time with family. Gym absent. Baddest wi-fi ever. Sauna absent. Very very very expensive bar. But perfect personal, and nice lobby. If you are traveling without car, nearest underground station 20-25 min walk.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Denis K, Thank you for choosing Crowne Plaza Moscow WTC and sharing your feedback. I regret to hear that the wi-fi connection was a dissapontment for you. We are currently working on improvement of Wi-Fi equipment. In case you have any issues with the signal we also have free internet cafe near the reception desk. Besides that you can... More 

Brussels, Belgium
1 review
4 of 5 stars Reviewed 5 days ago NEW

The curtains in my room had probably been washed not too long ago. They were shorter than necessary, the result was plenty of light passing below and where the curtains meet, waking me up when the sun is rising at 4.30 am.

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Manchester, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great value for money! If you can spend a little more for a suite it is well worth it. Excellent staff, except at breakfast where they seemed too busy. Good food, not great but certainly good. Very clean and very efficient. I will be using this hotel every tom I visit Moscow, which is six times a year. Good location... More 

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AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Mike P, We highly appreciate your time to post this candid review following your stay with us! It is a great pleasure to know that you found our staff excellent and enjoyed the comfort of your room! Your comment concerning service at breakfast is forwarded to the F&B Management for further improvement. We are looking forward to welcoming you... More 

Wishaw, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the hotel for 4 nights on a business trip to Moscow. The room rate of £80/$125/€111 per night for Moscow was excellent considering the standard of the hotel. Rooms were clean and very well appointed and have the most comfortable beds I've ever slept in any hotel. The restaurants and the bars in the hotel were excellent with... More 

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AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Gordon M, Thank you for choosing us again for your trip to Moscow and finding a moment to make us aware of your delightful experience! We are always happy to receive such positive feedback from our repeated guests like you! I am very pleased to know that you find our rooms so comfortable and enjoy veriety of services provided... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the best crowne plaza's I stayed in so far. Hotel Restaurant service is a bit slow, other than that, excellent hotel. You have plenty of other dining-options as the hotel is directly connected to the WTC. Note that they're some Putin propaganda shirts sold directly at a shop next to the hotel, which are quite funny (in their... More 

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AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Job v, Thank you very much for choosing Crowne Plaza Moscow WTC for your stay and sharing your impressions with us! We are very pleased to know that you found our hotel one of the best you stayed in! It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your... More 

MS
1 review
5 of 5 stars Reviewed 1 week ago

I was first time in Moscow and chose 'cause i'm a frequent guest at IHG hotels. I stayed in club room and it was amazing! Comfortable, clean and view was - wow!!! Private check in and very helpful and smiley staff - i even forgot for a moment that i was in Russia. Thanks guys for that experience - i'll... More 

Review collected in partnership with this hotel

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AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear gunkarz, Thank you for being a loyal guest of IHG and choosing Crowne Plaza Moscow WTC for your stay! We highly appreciate your time to share your comments with us! It is a great pleasure to know that you have such wonderful impressions of your club room and level of service rendered by our staff. I will gladly share... More 

Palm Beach, United States
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 weeks ago

Excellent views from the rooms on the side facing the river. Service was very good but I felt the staff felt they were doing me a favor when I asked for anything extra. The location is great. All the amenities were either very good or very very good. I still feel that the people in Moscow do not like Americans... More 

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AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear Peter L, We highly appreciate you time to post the feedback following your stay at Crowne Plaza Moscow WTC! It is a pleasure for us to know that you enjoyed our hotel and level of service provided. However it is truly frustrating to read that you’ve formed an opinion about attitude to Americans and Canadians in Moscow. Let me... More 

Northville, Michigan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Crown Plaza in the Club Tower. I had a beautiful room with an incredible view of the Moscow River and the Radisson Hotel. My room number was 1721. The Club tower was the upgraded portion of the Crowne Plaza. The Club provided complimentary breakfast and snacks during the day. The breakfast was probably better at the... More 

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AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear skm19612015, Thank you for staying with us on your trip to Moscow and taking the moment to write a review. I am delighted to know that you enjoyed your stay in our Club building and found your room excellent! We sincerely hope that you will continue to choose Crowne Plaza Moscow WTC for your future trips! Kind regards, Anna... More 

Barcelona, Spain
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and well located. The room vas very pretty and clean, and the service was helpful. However, the wifi service needs a lot of work. For such a beautiful and expensive hotel the intternet conection was very poor and you have almost no channels in english. Mostly news, and that made relaxing very dificult.

Review collected in partnership with this hotel

Was this review helpful? Yes
AnnaKalinina, Manager at Crowne Plaza Moscow World Trade Centre, responded to this review

Dear elip694, Thank you for staying with us on your trip to Moscow and sharing your comments. It is very important for us to know about your experience as it helps us to improve and provide our guests comfortable and hassle-free stay. I am glad that you enjoyed your room and level of service. It is saddening that your overall... More 

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