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Ararat Park Hyatt Moscow

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Neglinnaya St., 4, Moscow 109012, Russia
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Ararat Park Hyatt Moscow
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Ararat Park Hyatt Moscow
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423 reviews from our community

Traveler rating
    315
    83
    18
    5
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay at the Ararat Park Hyatt in Moscow. The location is excellent and our room was beautiful. What stood out the most though was the service. The concierge team, especially Anton and Dmitriy, took excellent care of us during our stay. They arranged cars, restaurants, and tickets to the ballet. The rest of the team was... More 

Was this review helpful? Yes
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to post a review and we are very glad that you enjoyed your stay, room and location. We are of course delighted that the remarks on the service provided by our Team were so positive. We are blessed with a large number of capable and service oriented associates and as you rightly pointed out,... More 

Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I booked this hotel after reading the reviews on trip advisor and it being excellent in service of all the 5 stars in moscow. I stayed for 5 nights at this hotel 3 nights at a stretch and 2 nights later after a day gap. My opinion of the hotel is divided into 2 parts the first 3 nights and... More 

Was this review helpful? Yes
malaga
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is super well located, just a few minutes walk from Moscow's main attractions. The room was recently renovated, very modern and comfortable,with fresh fruit delivered everyday. Exquisite breakfast and the very best of this hotel, the staff, 10/10. All the recepcion staff were very supportive and helpful. Definitely I would come back again if I ever go back... More 

Was this review helpful? Yes
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to review us and we are very happy that you liked our location, your new renovated room, breakfast and the service. Please do let us know when you return and we will do our best to ensure your next stay with us is as pleasant. Kind regards, Stephen More 

Amersfoort, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

Stunning hotel with a beautiful lobby and comfortable and luxury rooms. The staff is very friendly and helpful. They give you personal attention and make sure you feel appreciated. Absolutely one of the best hotels I have stayed in. One small point of criticism. The breakfast is rather expensive for the size of the buffet.

Was this review helpful? Yes
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to review our hotel and we are very happy that you enjoyed your stay, the room and the service. We do hope that you return soon and we look forward to welcoming you back. Kind regards, Stephen More 

St. Petersburg, Russia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Like all Moscow 5 star hotels this is an expensive place, but for this city it's really lovely. The atrium has a great layout so you don't feel over-crowded by too many people. Rooms have an overly complicated modern lighting system which is a nightmare to operate, and are a little dark, but otherwise very well appointed and comfortable. The... More 

Was this review helpful? Yes
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to post a review and we are very glad that you enjoyed the hotel room, breakfast, gym and location. With regards to the prices – as you said Moscow is indeed more expensive than many other destinations, however please be assured that our prices, throughout, are regularly reviewed and are similar to those in... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is the best of all. My stay at the hotel has always been the best. This hotel is well run with good facilities and friendly staff. Everything about the hotel is comfortable. They serve a good breakfast. The rooms are clean. Quietly elegant, I would like to appreciate all the staff and management and they made me feel... More 

Was this review helpful? Yes
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to post a review and we are very glad that you enjoyed your stay and our service, facilities, rooms and breakfast. We do hope that you return soon and we look forward to welcoming you back. Kind regards, Stephen More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

My first contact with the hotel was prior to arrival. The hotel helped me to acquire all of the necessary documents to visit Russia. They spoke English and were quick to call back or respond to my emails. I arrived by taxi and warmly greeted by the doorman and front desk. The staff wasted no time to make sure I... More 

Was this review helpful? Yes 2
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to review our hotel and we are very happy that you enjoyed your stay with us! It was a pleasure to share your kind words with our Team and we were glad to read that you liked the location, your room and the quality of service provided. We do hope that you return soon... More 

Samara Oblast, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

This hotel is absolutely amazing! Everything in this hotel is great, very good food, the best service in Moscow! traveled on business, good location- You're right next to he Bolshoi,Gum ...5 mins walk to Red Square

Was this review helpful? Yes 1
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to review our hotel and we are very happy that you enjoyed your stay, our service and location. We do hope that you return soon and we look forward to welcoming you back. Kind regards, Stephen More 

New York
Contributor
15 reviews 15 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 12, 2015

This review is very much overdue as I, by mere chance, stayed at the Ararat a few months ago and liked it very much. I initially had a reservation at a different 5 stars hotel in Moscow but the other hotel, which shall remain unnamed, had an overbooking situation and I ended up “hotelless”. Luckily, I had a friend staying... More 

Was this review helpful? Yes 1
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to post a review and we are very glad that you enjoyed our new Winter Garden Suite with its city views, service, restaurants and massage. We are delighted that you have chosen to stay with us once more and look forward to welcoming you back this month! Kind regards, Stephen More 

Senior Contributor
23 reviews 23 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2015

I have been regularly staying at the Ararat Hyatt for the last few years when I travel for business to Moscow and I cannot recommend it enough. The location is as central as it gets and it is the only 5* hotel in Moscow that is not opulent and heavy - it offers instead light, modern and homey rooms. The... More 

Was this review helpful? Yes
Stephen_Ansell, General Manager at Ararat Park Hyatt Moscow, responded to this review

Thank you for taking the time to review our hotel and wishing you all the very best for the New Year! We are delighted that you enjoyed our new rooms, Conservatory Bar and Armenian Restaurant. We do hope that you return soon and we look forward to welcoming you back to Moscow. Kind regards, Stephen More 

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