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Sheraton Palace Hotel Moscow

5.0 of 5 Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Certificate of Excellence 2014
Sheraton Palace Hotel Moscow
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Sheraton Palace Hotel Moscow
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434 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pattaya, Thailand
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My friends arranged the booking for this hotel, and my impression was on its high level! Cozy, nice, professional staff, great bathrooms, tight and relaxing sleep in comfy beds. Just great location, especially for such a traveller like me- walking distance to main objects of the city, around the hotel there're great places to eat out. Sheraton shows its quality... More 

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Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed five nights in February. Good quiet room away from busy Tverskaya Street. Breakfast buffet offers good selection and room service menu reasonable especially dim sum selection. Front desk very welcoming and helpful. Gym could use a few more pieces of equipment. Good location next to Belorusskaya and connection Sheremetyevo Greta deal in Feb 2105 due to fall in value... More 

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Dubai
Top Contributor
64 reviews 64 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

The name gives it a sense of being grand but it's really quite average. The rooms are a good size but very basically furnished. I didn't try any of the restaurants or the bar (which was a simple lobby bar) but the buffet breakfast was decent enough. Location is good and has a great restaurant across the road from it... More 

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Warsaw, Poland
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There is nothing special about Sheraton Palace - actually if it didn't have that pompous name, it might have created better impression. Normal business hotel in good location (near Belarusskaya station). Everything you would expect. So why only three stars? The answer is breakfast - for 1500RUB you get practically no choice, very poor selection of cold cuts, some stalled... More 

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Germany
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent location in central Moskau. Check in and out was very fast, staff extremly friendly. Hotel room was clean, nice furniture, AC was well working, bed of very good quality. Bathroom reasonable sized and clean. Wifi free and with very good speed. Breakfast was buffet form, included in the rate, pelntiful and of good taste. Due to the rubel devaluation... More 

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear TravelALot1061, Thank you for staying and reviewing Sheraton Palace Hotel Moscow. We are happy to hear about your great experience at our hotel. I am delighted to read that you enjoyed staying with us. Hope you will return for another positive experience. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More 

Tokyo
Contributor
15 reviews 15 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 18, 2014

In general, I am really satisfied and feel comfortible with the hotel. PROs: - Smiling, gentle and friendly crew - Free and speedy wi-fi - Nice rates if you book early online (breakfast might not be included) - Clean, nice and comfy rooms - Free coffee & water with a small coffee machine - Iron table & iron - Safe... More 

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear KeiKeiTokyo, Thank you so much for your warm and positive words on Tripadvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back on your next trip... More 

2 reviews
5 of 5 stars Reviewed December 12, 2014

As other reviews have mentioned, booking early can save you a lot of money! Could not fault the hotel or the friendly staff. Lovely spacious rooms and massive comfy beds! Very clean throughout. Starbucks opposite hotel which is a bonus. Walked down to Red Square on two occasions, took about 30 mins. The Metro station we used is around 10... More 

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Leon Z, Thank you so much for your positive five star review on TripAdvisor. Your encouraging compliments are highly appreciated and will be passed over to our team. We are looking forward to welcoming you back on your next trip to Moscow. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More 

Budapest
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 9, 2014

If you plan your trip well in advance, you can get a quite good price. If you plan it only some days before your arrival, the prices are crazy. However you can get better offers locally at the reception than through Internet booking, which is interesting. Nevertheless the quality is great, the rooms are spacious, staff is helpful, breakfast is... More 

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear kcsaba78, Thank you for this great five star review. We are delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best regards,... More 

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 8, 2014

Hotel is a little bit older, but the rooms are spacious and beds pretty comfortable. The location is decent with a selection of restaurants surrounding the hotel. Red Square is about 3 km (or about 3 metro stops) away but was definitely not a problem to walk there (did it in about 30 mins) The free wifi around the hotel... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2014

Really friendly staff, very accommodating and helpful. Not a bad room service menu, and free water and excellent coffee maker in the room. Good location for the subway to Red Square, just a few minutes walk. Very good breakfast included in the price. I also felt the security was very good in the hotel/

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Richard F, Thank you so much for your warm and positive words on Tripadvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest estimation and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back on your next... More 

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Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#15 Romantic Hotel in Moscow
#18 Business Hotel in Moscow
#22 Luxury Hotel in Moscow
#33 Family Hotel in Moscow

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