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Sheraton Palace Hotel Moscow

5.0 of 5 Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Sheraton Palace Hotel Moscow
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Sheraton Palace Hotel Moscow
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416 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

As other reviews have mentioned, booking early can save you a lot of money! Could not fault the hotel or the friendly staff. Lovely spacious rooms and massive comfy beds! Very clean throughout. Starbucks opposite hotel which is a bonus. Walked down to Red Square on two occasions, took about 30 mins. The Metro station we used is around 10... More 

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Budapest
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

If you plan your trip well in advance, you can get a quite good price. If you plan it only some days before your arrival, the prices are crazy. However you can get better offers locally at the reception than through Internet booking, which is interesting. Nevertheless the quality is great, the rooms are spacious, staff is helpful, breakfast is... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is a little bit older, but the rooms are spacious and beds pretty comfortable. The location is decent with a selection of restaurants surrounding the hotel. Red Square is about 3 km (or about 3 metro stops) away but was definitely not a problem to walk there (did it in about 30 mins) The free wifi around the hotel... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really friendly staff, very accommodating and helpful. Not a bad room service menu, and free water and excellent coffee maker in the room. Good location for the subway to Red Square, just a few minutes walk. Very good breakfast included in the price. I also felt the security was very good in the hotel/

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great experience, committed and friendly staff. Safe and clean rooms/facilities. Superb lounge area with delicious local and international fare. Excellent and quiet location but still close to all attractions. Highly recommended!

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Thorsten J, Thank you for this great five star review.We are delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best regards,... More 

Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a chance to stay at the Sheraton for 8nights for my business trip. The rooms are decent...and the decor is exquisite and well maintained...the breakfasts are well served but the menu tends to get repetitive could do better serving different variety dishes. The highlight of the hotel is its location to everything with good banks, supermarkets, Starbucks all... More 

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Robin S, Thank you so much for your positive five star review on TripAdvisor. Your encouraging compliments are highly appreciated and will be passed over to our team. We are looking forward to welcoming you back on your next trip to Moscow. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2014 via mobile

My sanctuary in Moscow. Having stayed here many times over the years it just keeps on getting better. Seamless from check in to check out. The fitness centre is one of the best in any hotel I have stayed. Internet can be variable but it's not a big issue. Rooms are large, very clean, great beds and all amenities that... More 

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Andy L, Thank you for this great five star review. I am delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best... More 

Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is an amazing hotel, well located in Moscow City. Its comfortable, great facilities, nice staff - by far the best Moscow Hotel I have stayed in. Would recommend. Rooms are large, comfortable. Bathrooms clean. Mini Bar is expensive but this is Russia!

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Steadmang, Thank you so much for your warm and positive words on Tripadvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back on your next trip... More 

London
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Having spent over 7 years in the conference business I stayed and used conference facilities in every 5* hotel in central Moscow and I absolutely love this hotel. It is very convenient to get to as it is in a walking distance from Sheremetievo express, so no need to spend hours in the traffic. The hotel staff is always nice... More 

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Lubsia, Thank you so much for your positive five star review on TripAdvisor. Your encouraging compliments are highly appreciated and will be passed over to our team. We are looking forward to welcoming you back on your next trip to Moscow. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More 

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 9, 2014 via mobile

I really appreciated the reception at the hotel. Nice, friendly and truly helpful. A true improvement compared to approx 6 months ago. The same applied to the staff at the lobby bar. Friendly, assertive and professional. Rooms are great and quiet in particular the once facing the courtyard. Beds are comfortable. A great hotel at great location with a large... More 

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Henk d, Thank you for this great five star review. I am delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best... More 

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Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#16 Romantic Hotel in Moscow
#17 Business Hotel in Moscow
#23 Luxury Hotel in Moscow

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