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All 250 Moscow hotels

Sheraton Palace Hotel Moscow

5.0 of 5 Hotel   |   Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Ranked #28 of 250 Hotels in Moscow
A recent review
4 of 5 stars reviewed today
Nassos M Cape Town
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378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed today NEW via mobile

Good facilities all round - lobby, rooms, fitness centre etc. Fast and free wi-fi throughout the building. Very helpful and friendly staff and Easy walking distance to 2 metro stations and many restaurants in the vicinity. I recommend it for a business or holiday stay.

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Vancouver Island, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very good service, rooms are renovated, new gym and nice lobby. Internet is very fast and all over the hotel. location is very good near train to airport and lots of good food. my only issue is no pool or sauna but gym is fantastic.

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Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It's hard to expect world class service in Moscow hotels, but the Sheraton was a really disappointing experience. The rooms are old, smelly and not smoke-free. Service is basic. A smile at the reception desk would help to give clients a feeling that they are welcome. Not the best value for money.

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Limassol, Cyprus
Top Contributor
226 reviews 226 reviews
72 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for business, but it is not far away from the Kremlin so location is good also for tourists. Reception, car service (airport pick up and drop off), room quality and dimension, all was excellent. Not much more to add.

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear GPS001, Thank you for this great five star review. I am delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best regards,... More

London
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed at the hotel just for one night but liked it a lot - room looked new and clean, very high standard. Reception staff was quick and polite in sorting the papers for my colleagues. Location is particularly convenient for flight to Sheremetyevo airport. Have not used buffet or restaurant so can't comment on that. A lot of eating places... More

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Supertourists, Thank you very much for your stay and for sharing such a lovely review on TripAdvisor. Your encouraging compliments are certainly appreciated and will be passed to our team. We are looking forward to welcoming you back on your next trip to Moscow. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

I have to give the best of quote to this hotel : rooms are perfect , very clean , right size , hotel in general is very well organized , shows that person who runs it is making amazing work and cares for guests . Here you have perfect accommodation , premium service , everything works well : wi fi... More

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Antonio P, Thank you for this great five star review. I am delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best... More

The Hague, The Netherlands
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

The sheraton is a good business hotel. Not very exciting but very good service and very reliable and consistently good. I have not used the restaurant, but breakfast is very good with lots of choice..

Was this review helpful? Yes 1
Hertzliya
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Travelled for business, turned out to be in a very good location and with very good prices, relatively to Moscow. Upgrade the king room to modern room costs 14$.... Very nice amenities. distance to city center - 20-25 minutes walk. Very much recommended !!

Was this review helpful? Yes 1
Barcelona
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 5, 2014

The room is fantastic, and having free wifi is a point to choose it in front of other options. Having said that, I found breakfast ridiculously expensive and the fact that nobody at the hotel said a word when entering or leaving a lack of warmth feeling. Anyway, a good option.

Was this review helpful? Yes 1
Utsunomiya, Japan
Top Contributor
69 reviews 69 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 21, 2014

I have been coming to Moscow since 1994 when there were only three safe hotels in the city, Much has changed since then and the quality of the hotels is one of them, This hotel had a nice breakfast and comfortable European style room, I had no complaints with anything during my stay and would stay there again if on... More

Was this review helpful? Yes 2
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Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
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Also Known As:
Sheraton Moscow
Moscow Sheraton

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