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All 246 Moscow hotels

Sheraton Palace Hotel Moscow

5.0 of 5 Hotel   |   Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Ranked #24 of 246 hotels in Moscow
A recent review
5 of 5 stars reviewed 1 week ago
Supertourists London
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372 people have reviewed this hotel

Traveler rating
    137
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
London
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the hotel just for one night but liked it a lot - room looked new and clean, very high standard. Reception staff was quick and polite in sorting the papers for my colleagues. Location is particularly convenient for flight to Sheremetyevo airport. Have not used buffet or restaurant so can't comment on that. A lot of eating places... More

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Supertourists, Thank you very much for your stay and for sharing such a lovely review on TripAdvisor. Your encouraging compliments are certainly appreciated and will be passed to our team. We are looking forward to welcoming you back on your next trip to Moscow. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to give the best of quote to this hotel : rooms are perfect , very clean , right size , hotel in general is very well organized , shows that person who runs it is making amazing work and cares for guests . Here you have perfect accommodation , premium service , everything works well : wi fi... More

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Antonio P, Thank you for this great five star review. I am delighted that you enjoyed your stay with us. It will be a great pleasure to share your comments with our team. Thank you once again for your very kind words and suggestions and we look forward to welcoming you back when you are in Moscow. With best... More

The Hague, The Netherlands
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The sheraton is a good business hotel. Not very exciting but very good service and very reliable and consistently good. I have not used the restaurant, but breakfast is very good with lots of choice..

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Hertzliya
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Travelled for business, turned out to be in a very good location and with very good prices, relatively to Moscow. Upgrade the king room to modern room costs 14$.... Very nice amenities. distance to city center - 20-25 minutes walk. Very much recommended !!

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Barcelona
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is fantastic, and having free wifi is a point to choose it in front of other options. Having said that, I found breakfast ridiculously expensive and the fact that nobody at the hotel said a word when entering or leaving a lack of warmth feeling. Anyway, a good option.

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Utsunomiya, Japan
Top Contributor
55 reviews 55 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been coming to Moscow since 1994 when there were only three safe hotels in the city, Much has changed since then and the quality of the hotels is one of them, This hotel had a nice breakfast and comfortable European style room, I had no complaints with anything during my stay and would stay there again if on... More

Was this review helpful? Yes 1
Vienna, Austria
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in Moscow for a project for 10 weeks, mainly in three hotels. The Sheraton, intercontinental, and Ritz. This one is by far the last choice of the three, the only reason to stay here really being that you collect starpoints. Why? First the rooms are ok! but intercontinental is nicer. Also the windows don't close we'll enough to... More

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Moscow, Russia
2 reviews
5 of 5 stars Reviewed July 12, 2014

I've stayed at this hotel a lot of times! Everything is just perfect! Location, decor, staff speaks English a very rare in russia, helpful! Prompt service! Price for Moscow is very reasonable! Avoid the breakfast though, there are many good restaurants and cafés just a couple of steps away which serve sublime food! Everything else about the hotel is perfect!

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 2, 2014

Believe it or not... but the internet connection speed on the 7th floor is: 0.45 down, 0.19 up http://www.speedtest.net/my-result/3600348453 And even worse few minutes later. Unless you plan an important Skype call, the hotel is perfect

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Vytas B, First of all, please , let us thank you for your stay and for your comments. We were very pleased to receive your “perfect” appreciation .One of our main priorities is to provide an exceptional level of service which in particular includes a complimentary access to the Internet. We realize that most of our guests are coming... More

Kongsberg
Top Contributor
67 reviews 67 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 4, 2014

The Sheraton Palace keeps its standards and maintains a very good quality. Due to the space limitations the hotel has only one bar and the gym is also not specially large. However the staff is very helpful, the rooms are well maintained and clean. The hotel has a decent club lounge. A perfect location when arriving with the aeroexpress train... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Thomas P, Thank you so much for your lovely and detailed review of Sheraton Palace Hotel Moscow. We are glad that we managed to meet your expectations during your recent trip. We are very delighted to hear that you have enjoyed our location – It’s really very convenient , in between two subway stations Belorusskaya and Mayakovskaya, 30 min... More

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Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
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Also Known As:
Sheraton Moscow
Moscow Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#16 Romantic Hotel in Moscow #22 Business Hotel in Moscow #23 Luxury Hotel in Moscow #24 Family Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 
Number of rooms
212

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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