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All 240 Moscow hotels

Sheraton Palace Hotel Moscow

5.0 of 5 Hotel   |   Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Sheraton Palace Hotel Moscow
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Ranked #29 of 240 hotels in Moscow
A recent review
4 of 5 stars reviewed yesterday
Mallory M Paris, France
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341 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location, ideal for business and leisure hotel. The hotel was renovated recently and I believe that most floors have all been renovated. It wasn't done "cheaply" but with quality. rooms are very confortable and week equipped with heating and cooling system that works.The hotel is well maintained with excellent housekeeping. Service at reception tends to be done by new... More

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Ruy, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014 via mobile

Nice athmosphere, perfect service (not so usual in Russia) , good piano bar.... Good rooms large and perfectly equipped. First time stay in this hotel but gogh recomendation : Nice location where to stay for business trip

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Stefano B, Thank you very much for your stay and for sharing such a lovely review on TripAdvisor. It was a great pleasure for me to read your comments, but more important is that we managed to make you feel home away from home. That was exactly our intention. Your encouraging compliments are certainly appreciated and will be passed... More

Boston, Massachusetts
Top Contributor
68 reviews 68 reviews
61 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 7, 2014

During a recent business trip to Moscow, I stayed at the Sheraton Palace. The location is good on a major street leading to the Kremlin, near major subway lines and more. The check-in was quick and efficient. The rooms are large and comfortable as well as clean. The star is the breakfast which is a buffet with an egg/omelet station... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Marco P, Thank you so much for your fantastic and detailed review of Sheraton Palace Hotel Moscow. We are glad that we managed to meet your expectations during your recent business trip and I will ensure that your comments are passed to the rest of our team and especially to our Concierge. We are very delighted to hear that... More

Paris, France
Top Contributor
489 reviews 489 reviews
78 hotel reviews
201 helpful votes 201 helpful votes
3 of 5 stars Reviewed February 25, 2014

Just another regular Sheraton, with a good location on Tverskaya street, not far from the center but then nothing special - no charm, no fun. Rooms are big and functional, breakfast at the lounge level is very poor while the one in a main room is decent. All in, there are better places to stay at around.

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Prague, Hlavni Mesto Praha, Czech Republic
Top Contributor
51 reviews 51 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 19, 2014

Convenient location if you fly in/out from Sheremetyevo. The center is simply accessible by a taxi or even by walk if you wish to do so. Well equipped rooms, but just a Sheraton standard. Great breakfast!

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear TeeN73, Thank you very much for staying with us and for taking the time to post a review about our hotel on TripAdvisor. Everyone working on our hotel team is engaged in providing genuine and attentive service to each and every guest. Our goal is to be your destination of choice at Sheremetyevo airport and we know that customer... More

Montegrotto Terme, Italy
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2014

very nice stay at The Sheraton Palace in Moscow. Good position and nice services. Breakfast is quite expensive though.... approximately 32€ for the buffet if not booked with the room. the Gym is new and well equipped. Free wifi is great, complimentary Nespresso coffee at the second floor is also a great thing!!!

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear alessandro M, Thank you very much for your stay and for posting such a lovely review on TripAdvisor We are grateful to you for letting us know your thoughts about the services of our hotel. We are very much concerned to meet the guests’ demands and your opinion is very important for us. Our team is very delighted to... More

Southampton, United Kingdom
Top Contributor
72 reviews 72 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 10, 2014

The Sheraton Palace did not live up to my expectations and so it is a good hotel but not great. The rooms are decent with tea and coffee facilities, but it could have been any standard hotel. The bed was comfortable. The reception staff were friendly enough as were the staff in the lounge bar, the lady who stood by... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Donna H, Thank you for your feedback there is nothing we love to hear more than our guests loving their experience with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff were able to meet all your needs during your stay. I agree our location... More

Copenhagen, Denmark
Contributor
13 reviews 13 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 5, 2014

I had a rather tough business trip to Moscow, but I am happy to have chosen Sheraton Palace Hotel, as it has given me the feeling of solid base, peace and quiet. Location is perfect, there are several up scale restaurants just opposite the hotel. Perfect for business dinners. Unfortunately there is no a la carte dinner restaurant in Hotel... More

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Qualityqueen99 , Thank you very much for choosing Sheraton Palace Hotel Moscow for your business trip . We are very glad that you enjoyed your stay in our hotel and that you felt relaxed and comfortable with us. We are pleased to announce that starting from February 13, in "Vladimir" restaurant we will hold not only breakfast, but dinners... More

Newcastle, United Kingdom
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 30, 2014

Having stayed in Moscow before in a 5* hotel very near the Sheraton Palace in Moscow and finding that 6 years that the Sheraton was going to be 60% cheaper than what I paid before in the other hotel , I was apprehensive what I was going to find . I need not have worried, this is a great hotel,... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Lady C77, Thank you very much for your positive and very kind comments regarding your stay at Sheraton Palace Moscow. We were very pleased to read how satisfied you were with your stay and that you fully enjoyed being our valued guest. We are very proud to read your comments about our staff and the service they provided, they... More

Riga, Latvia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 11, 2014

As always good service smooth check in and check out. Pleasant clean and efficient. Rooms are well appointed although club lounge access rules must be reviewed - as I took the guest up and we shared a pot of tea which I ended up paying for....

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Bon_Vivant_LV, Thank you for your honest feedback regarding your stay at Sheraton Palace hotel Moscow. In the title of your review we are very pleased to read that you felt at home with us, and we will consider it to be one of the best compliments. Please accept our apologies that you had to pay for the tea of... More

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Additional Information about Sheraton Palace Hotel Moscow

Also Known As:
Sheraton Moscow
Moscow Sheraton
Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Moscow
#26 Luxury Hotel in Moscow
#27 Business Hotel in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Official Description (provided by the hotel):
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 
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