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Sheraton Palace Hotel Moscow

#25 of 264 Hotels in Moscow
Certificate of Excellence
Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Sheraton Palace Hotel Moscow
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493 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were taking 2 rooms at Sheraton at the end of July. By far, that was the best Sheraton I ever stayed( in Europe). Centrally located , close to all public transportation and not too far from major airports. Hotel has its own car service , a little bit more expensive than taxi, but very convenient. They can take you... More 

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United States
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here from 17th~20th June 2015 Pros: - Very VERY comfortable bed, one of the best I have slept on - Fast Wi-Fi - Excellent, complete breakfast - Next to the main road, but all the more quiet - Excellent location, right next to a big mart Cons: - None to stay. I wish the people smiled more often -... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I stayed three nights from sheraton palace moscow hotel. (16-19.07.2015) Everything was perfect. so a good location (if you learn the subway system quickly) nice room, good personal, they are friendly,helpful but they could not much smile ;) By the way i think the best hotel in moscow

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Colorado
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking for a top rate hotel without paying the price you would if you are on Red Square. This hotel is only two metro stops from Red Square! We (18 of us) stayed 3 nights and had a 2 days of meetings. The staff were fantastic! Just before we arrived one person in our group had an accident... More 

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Cologne, Germany
Level Contributor
171 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel a few years ago and decided to come back. I was positively surprised with the results of the renovation. The rooms are nice and comfortable. I was also positively surprised with the quality of the staff at the reception. I didn't have the time to use the gym so I cannot give my opinion.... More 

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Antalya, Turkey
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Very well educated and suprisingly very indulgent clerk will be able to solve many problems. Location of hotel is well enoht to reach almost all important points - even with metro. Serve was great, very delicious and fresh food&beverages will be mesmerizing you.

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Turin, Italy
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I used to stay in this hotel several years ago and I was curious to check it after at least 5 years of absence. Actually the level of comfort is the same, even higher I would say, even if some overhauling of rooms and common areas should be done soon. Staff is not of the warmer in the world, anyway... More 

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Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 25, 2015

Stayed here twice recently. For Russia, it’s a solid property. Good SPG Plat recognition. Spacious suites, even the junior suites. Location is good for the price. Across the street from lots of trendy restaurants and a Starbucks. The fitness center has heavy dumbbells (but lack any kind of pull down or pull up machine or bar) and is relatively spacious.... More 

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Zürich
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 20, 2015

From check-in, booking limousine, room service and check out my stay was very pleasant. Staff also friendly and I was upgraded to the executive floor without my request. Very nice surprise :-) room and bath was very nice. Just across the street is a Starbucks and many good restaurants. Looking forward to return with my family in August.

Was this review helpful? Yes 2
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear winthorp35, Thank you so much for your warm and positive words on TripAdvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back with your family on... More 

Warsaw, Poland
Level Contributor
129 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 16, 2015

was there on business and it conveniently served its purpose: close to nice restaurants that are cross-the street, easy access for taxis and not a very huge distance to the office. if fancy sightseeing, just go up Tverskaya and you reach Kremlin, on the way you will see shops and cafes.

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