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Sheraton Palace Hotel Moscow

#25 of 265 Hotels in Moscow
Certificate of Excellence
Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Sheraton Palace Hotel Moscow
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507 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

nice modern hotel...helpful staff...bellboy Anton speaks english very well and is very helpful..take the breakfast as it is very good...I would stay here again, definitely...nice restaurants right across the hotel as well.. location super

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Iqaluit, Nunavut, Canada
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a perfect hotel when doing business or visiting Moscow. Central location, close to the train station and main metro station. This is important, because with the car you are not moving in Moscow. Very nice restaurants in the neighbourhood of the hotel. Foe example Luce opposite the street of the entrance of the Sheraton. Friendly staff and good... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Rooms and facilities are quite new and clean. Very central location, close to train station and next to Main Street to Red Square. Hotels staff is very friendly and helpful. Reasonable price. If you are not too tired from sightseeing you can use their 24 hours gym on 8/F

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San Diego, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were taking 2 rooms at Sheraton at the end of July. By far, that was the best Sheraton I ever stayed( in Europe). Centrally located , close to all public transportation and not too far from major airports. Hotel has its own car service , a little bit more expensive than taxi, but very convenient. They can take you... More 

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United States
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed July 24, 2015

Stayed here from 17th~20th June 2015 Pros: - Very VERY comfortable bed, one of the best I have slept on - Fast Wi-Fi - Excellent, complete breakfast - Next to the main road, but all the more quiet - Excellent location, right next to a big mart Cons: - None to stay. I wish the people smiled more often -... More 

Was this review helpful? Yes 1
SheratonPalaceMoscow, Менеджер по связям с общественностью at Sheraton Palace Hotel Moscow, responded to this review

Dear kirantnath, Thank you so much for your warm and positive words on TripAdvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back on your next trip... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

I stayed three nights from sheraton palace moscow hotel. (16-19.07.2015) Everything was perfect. so a good location (if you learn the subway system quickly) nice room, good personal, they are friendly,helpful but they could not much smile ;) By the way i think the best hotel in moscow

Was this review helpful? Yes 1
SheratonPalaceMoscow, Менеджер по связям с общественностью at Sheraton Palace Hotel Moscow, responded to this review

Dear Can A, Thank you so much for your warm and positive words on TripAdvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back soon. With best... More 

Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2015

We were looking for a top rate hotel without paying the price you would if you are on Red Square. This hotel is only two metro stops from Red Square! We (18 of us) stayed 3 nights and had a 2 days of meetings. The staff were fantastic! Just before we arrived one person in our group had an accident... More 

Was this review helpful? Yes 2
SheratonPalaceMoscow, Менеджер по связям с общественностью at Sheraton Palace Hotel Moscow, responded to this review

Dear ddwink, Thank you so much for your warm and positive words on TripAdvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back soon! With best regards,... More 

Cologne, Germany
Level Contributor
178 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 16, 2015

I have stayed at this hotel a few years ago and decided to come back. I was positively surprised with the results of the renovation. The rooms are nice and comfortable. I was also positively surprised with the quality of the staff at the reception. I didn't have the time to use the gym so I cannot give my opinion.... More 

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Antalya, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

Very well educated and suprisingly very indulgent clerk will be able to solve many problems. Location of hotel is well enoht to reach almost all important points - even with metro. Serve was great, very delicious and fresh food&beverages will be mesmerizing you.

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Turin, Italy
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2015

I used to stay in this hotel several years ago and I was curious to check it after at least 5 years of absence. Actually the level of comfort is the same, even higher I would say, even if some overhauling of rooms and common areas should be done soon. Staff is not of the warmer in the world, anyway... More 

Was this review helpful? Yes 1
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