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All 247 Moscow hotels

Sheraton Palace Hotel Moscow

5.0 of 5 Hotel   |   Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Sheraton Palace Hotel Moscow
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81%
Ranked #28 of 247 hotels in Moscow
A recent review
4 of 5 stars reviewed 1 week ago
robert g Utsunomiya, Japan
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364 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Utsunomiya, Japan
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been coming to Moscow since 1994 when there were only three safe hotels in the city, Much has changed since then and the quality of the hotels is one of them, This hotel had a nice breakfast and comfortable European style room, I had no complaints with anything during my stay and would stay there again if on... More

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Vienna, Austria
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in Moscow for a project for 10 weeks, mainly in three hotels. The Sheraton, intercontinental, and Ritz. This one is by far the last choice of the three, the only reason to stay here really being that you collect starpoints. Why? First the rooms are ok! but intercontinental is nicer. Also the windows don't close we'll enough to... More

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Moscow, Russia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel a lot of times! Everything is just perfect! Location, decor, staff speaks English a very rare in russia, helpful! Prompt service! Price for Moscow is very reasonable! Avoid the breakfast though, there are many good restaurants and cafés just a couple of steps away which serve sublime food! Everything else about the hotel is perfect!

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Believe it or not... but the internet connection speed on the 7th floor is: 0.45 down, 0.19 up http://www.speedtest.net/my-result/3600348453 And even worse few minutes later. Unless you plan an important Skype call, the hotel is perfect

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Vytas B, First of all, please , let us thank you for your stay and for your comments. We were very pleased to receive your “perfect” appreciation .One of our main priorities is to provide an exceptional level of service which in particular includes a complimentary access to the Internet. We realize that most of our guests are coming... More

Kongsberg
Top Contributor
67 reviews 67 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 4, 2014

The Sheraton Palace keeps its standards and maintains a very good quality. Due to the space limitations the hotel has only one bar and the gym is also not specially large. However the staff is very helpful, the rooms are well maintained and clean. The hotel has a decent club lounge. A perfect location when arriving with the aeroexpress train... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Thomas P, Thank you so much for your lovely and detailed review of Sheraton Palace Hotel Moscow. We are glad that we managed to meet your expectations during your recent trip. We are very delighted to hear that you have enjoyed our location – It’s really very convenient , in between two subway stations Belorusskaya and Mayakovskaya, 30 min... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2014

sheraton palace is the typical sheraton service and professional service, besides, it is in a good neighborhood, near the metro, and the train station that comes directly from sheremetevo, walking distance! recommended...

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Paul A, Thank you very much for your stay and for posting such a lovely review on TripAdvisor. We are grateful to you for letting us know your thoughts about the services of our hotel. We are very much concerned to meet the guests’ demands and your opinion is very important for us. I agree that our location is... More

Huntington Beach, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel has a good location. Red Square is 30 minutes walking which is not bad. I came in late in the afternoon and as soon as I get there the front desk helped me right away with the check in process and explained to me all the hotel amenities and everything. The Wi-Fi is free. the room was nicely... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear RUTQT, Thank you so much for your lovely and detailed review of Sheraton Palace Hotel Moscow. We are glad that we managed to meet your expectations during your recent trip. We are very delighted to hear that you have enjoyed our location – It’s really very convenient , in between two subway stations Belorusskaya and Mayakovskaya, 30 min away... More

Jakarta, Indonesia
Top Contributor
95 reviews 95 reviews
62 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 30, 2014

When i arrived in this hotel its alreay 01 AM and the way they welcome me is really making me feel at home..the check in provedure took less than five minutes. the morning when i wake up im enjoying the breakfast here because theyre offering quite alot of variety in theyre food. room is quite big and nice pillow anyway... More

Was this review helpful? Yes 3
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear mariop79, Thank you very much for your stay and for sharing such a lovely review on TripAdvisor. It was a great pleasure for me to read your comments, but more important is that we managed to make you feel home away from home. That was exactly our intention. Your encouraging compliments are certainly appreciated and will be passed on... More

London, United Kingdom
Top Contributor
60 reviews 60 reviews
57 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 11, 2014

The hotel it situated next to a busy 4 lane each way main road and is about 5 minutes walk from the nearest underground station and about 25 minutes walk from Red Square. The hotel is very modern and well presented and I must say that all of the staff I encountered were excellent and very helpful, polite and really... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Paul F, Thank you very much for your stay and for posting such a lovely review on TripAdvisor. We are grateful to you for letting us know your thoughts about the services of our hotel. We are very much concerned to meet the guests’ demands and your opinion is very important for us. I agree that our location is... More

Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 26, 2014

I travel to Moscow several times per year and it can be difficult to find a hotel that is not overrated and comfortable. Although the food and drinks are overpriced like most of Moscow, the staff was friendly and very accommodating. The Internet service was good and free. The rooms are clean and comfortable. It can be difficult to find... More

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear T O, Thank you very much for choosing Sheraton Palace Hotel Moscow for your stay and for posting such a lovely review on TripAdvisor We are grateful to you for letting us know your thoughts about the services of our hotel. We are very much concerned to meet the guests’ demands and your opinion is very important for us.... More

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Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
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Also Known As:
Sheraton Moscow
Moscow Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#18 Romantic Hotel in Moscow #24 Family Hotel in Moscow #26 Luxury Hotel in Moscow #26 Business Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 
Number of rooms
212

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