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Sheraton Palace Hotel Moscow

#23 of 272 Hotels in Moscow
Certificate of Excellence
Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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1 room 1 adult
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Sheraton Palace Hotel Moscow
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580 Reviews from our TripAdvisor Community

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La Spezia, Italy
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

I've been to Sheraton Palace for a business trip in 2015. Very nice hospitality. The room was spacious and clean. The last floor gym with Tecnogym tools was very appreciated. I suggest every one to spend at least one night in this hotel.

Helpful?
Thank Carlo G
Leuven, Belgium
Level Contributor
97 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here in early Jan '16, overall good and consistent Sheraton experience, yet a bit disappointed with access to sauna Pros: - excellent location, proximity to city centre and express train - clean and comfortable Cons - sauna was unavailable without any reason - receptionist lady was rather impolite

Helpful?
Thank Artemy
Tel Aviv, Israel
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel! Stayed for 2 nights. It's about 30 minutes walk to the kremlin and central attractions. Breakfast was outstanding. Catering for any diet. ..cereal. .meat. .cheese. .fruit. .smoothie. .anything you can ask for. Rooms on the 5th are huge. Staff were very helpful and concierge gave great ideas and help. Remember to use gettaxi anywhere you go in Moscow.... More 

Helpful?
Thank Y M
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for business trip , the hotel was excellent , everything in this hotel was great Location - center Staff - welcoming and helpful Room - almost new very well maintained Bed - slept good Hot water - as much as you want Breakfast - very good When all is good the experience is also great .. Will surely... More 

Helpful?
Thank Jeff S
SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest, Thank you very much for choosing Sheraton Palace Hotel for your recent stay in Moscow and for taking your time to share a lovely feedback regarding your visit. It is a pleasure to hear that you have enjoyed your time with us. I am looking forward to welcoming you again at our hotel and hope that your next... More 

Dubai, United Arab Emirates
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights while on business. You will find here all of the Sheraton amenities. I have expirianced slow check in, and through my stay the front office was not on point. Mind you each time I was attended by a trainee. Good lobby bar

Helpful?
Thank WJP-DXB
Level Contributor
55 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It's typical Sheraton. Extremely competent without being flashy. Service is very good, rates are decent by Moscow standards buts its unexciting. Club rooms are good value due to the lounge. I cannot complain about anything but can equally cannot get over exited.

Helpful?
Thank Dean2712
SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest, Thank you very much for the loyalty to Sheraton Palace Hotel Moscow and for taking your time to share a feedback regarding your recent stay. I hope that you will consider staying with us in the nearest future and we will definitely do our best to provide you with true constant Sheraton service as we are known for.... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel right in the center of town. Good decor. Platinum lounge is a bit lacking. Breakfast s3l3ction was good. The hotel could do better on friendly service but overall very good stay. Would definetly recommend.

Helpful?
1 Thank Mike E
SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest, Thank you so much for choosing Sheraton Palace Hotel Moscow and taking the time to share your comment with the Tripadvisor’s community. We are very much concerned to meet the guests’ demands and your opinion is very important for us. I am delighted to know that you obtained a positive impression about our location, decor and breakfast. Your... More 

Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very friendly and helpful staff (all departments). Good, clean and well equipped rooms. In house laundry service is very good. Excellent Hamburger from room service. Convenient location for access to anywhere in the city via Metro system. Extremely good value for money.

Helpful?
1 Thank mike_sizeland
Amherst, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located on upper Tverskaya, walking distance from the Belorusskii vokzal subway/express train to Sheremetevo, the hotel is very conveniently located and reasonably priced. The breakfast buffet is delicious and ample, the cleanliness of the rooms up to American/European standards. But the best thing about the Sheraton was the staff--friendly, helpful, they really care about their guests. A great choice for... More 

Helpful?
Thank Jane T
U.K.
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 4, 2016

We visited Moscow recently as a family group and had booked to stay at the Sheraton. The hotel staff were very helpful even before we arrived as we needed assistance with the documentation for visa application. In addition, we used the hotel service to arrange transfers from and to the airport, these all worked well and ensured a smooth arrival.... More 

Helpful?
Thank Deep-Miner
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Staying in Presnensky

Neighborhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
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