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Sheraton Palace Hotel Moscow

#24 of 260 Hotels in Moscow
Certificate of Excellence
Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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Sheraton Palace Hotel Moscow
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Sheraton Palace Hotel Moscow
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445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rhodes, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed there on a Business trip. The location of the hotel is excellent. Very close to the metro and also in walking distance to many restaurants nearby. The rooms were spacious (although we were upgraded to the executive floor - we thank the hotel for that) and very well maintained and cleaned. Breakfast was good but i believe it... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

As with other reviews, I only write about positive experiences that stand out above the average experienced on frequent travels. Sheraton Palace joins the club - fabulous staff, friendly and reliable, comfortable rooms (although not the flashiest)- just a great place if you need to be sure that the hotel will be a bright side of your business trip.

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1 review
4 of 5 stars Reviewed 3 days ago NEW

I booked a standard room at this hotel, I arrived very early in the morning and mine room was not ready and so they offered me (with little charge) an upgrade to the seventh floor called "Club Sheraton". It is a very confortable hotel in an already good hotel. Room furnished and equipped with all the comforts, breakfast room dedicated... More 

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Tel Aviv District, Israel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I recently travelled to Moscow and was able to stay at the Sheraton Palace for three nights. The location was wonderful and the room very clean and comfortable. But what most impressed me was the staff and the service provided. Everyone was very personable, extremely polite and very helpful.

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Filo5
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my favourite place to stay in Moscow. Location is within walking distance from many good restaurants and businesses. Rooms are very clean, modern. Bed is very comfortable and rooms are very quiet. Hotel has a good gym at the top floor. I like modern hotels where everything works and this place fits me perfectly. Hotel is expensive but... More 

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear filo5, Thank you for staying and reviewing Sheraton Palace Hotel Moscow. We are happy to know about your great experience at our hotel. I am delighted to read that you enjoyed staying with us. Hope you will return for another positive experience. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More 

Varna, Bulgaria
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is great, it has an excellent location, it is 30/40 minutes walking from The red square and Kremlin. Of course you can have metro for one station, if don't like walking. It is very hard to find a parking place around the hotel. I think that, for so famous, big, expensive hotel they have not so "palace" reception... More 

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Nikolay L, Thank you very much for choosing Sheraton Palace Hotel Moscow and for sharing such a lovely review on TripAdvisor. It is a great pleasure to know that you enjoyed your stay at Sheraton Palace Moscow and we look forward to welcoming you back on your next trip to Moscow. With warmest regards, On-line Marketing Manager Elvira Fattyaketdinova More 

New York
Top Contributor
97 reviews 97 reviews
76 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This a very convenient hotel,as it is located within 5 min walk from the Belorussian train station, where the express train from Sheremetyevo airport stops - so you can be in your room within 45 min from departure from the airport train station. The trains run every 20-30 min and the whole journey takes 35 min. The hotel itself is... More 

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear heyValera, Thank you so much for your warm and positive words on Tripadvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back on your next trip... More 

Turin, Italy
Top Contributor
51 reviews 51 reviews
46 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been in this hotel in February 2015. The hotel is located very cose, walking distance from Bieloruskaya Metro station. For people not used to Moscow, Bieloruskaya is the station where the train from Sheremetevo train connection is arriving in Moscow, that means in only 30 minutes and 6 Euro cost, you will be from airport to Moscow city,... More 

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear RobyRamone, Thank you very much for the positive feedback about the Sheraton Palace Hotel Moscow. We are delighted to hear that you have enjoyed your stay and appreciated all the benefits of the hotel’s location. We are pleased to offer our guests high level of hospitality and the “home away from home” feeling. We look forward to welcoming you... More 

Stockport, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel as it is close to Belorusskaya and were arriving after midnight. Check in was quick and welcoming despite the hour. The room was spacious with a massive seriously comfortable bed. Room has it's own thermostat which is a godsend as we found most places in Russia much too warm. Location for the sights not too bad.... More 

Was this review helpful? Yes 1
SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear StockportMum, Thank you so much for your positive five star review on TripAdvisor. Your encouraging compliments are highly appreciated and will be passed over to our team. We are looking forward to welcome you back on your next trip to Moscow. With best regards, On-line Marketing Manager Elvira Fattyaketdinova More 

Pattaya, Thailand
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friends arranged the booking for this hotel, and my impression was on its high level! Cozy, nice, professional staff, great bathrooms, tight and relaxing sleep in comfy beds. Just great location, especially for such a traveller like me- walking distance to main objects of the city, around the hotel there're great places to eat out. Sheraton shows its quality... More 

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SheratonPalaceMoscow, Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear ladyjessica1904, Thank you so much for your warm and positive words on Tripadvisor. I am very pleased to share your review with my colleagues. Your appreciation of us - is the highest praise and the purpose of our ongoing efforts and the result of intensive work. We will be very happy to welcome you back on your next trip... More 

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