nice rooms, excellent location. good, standard, quick service(room service, cleaning). great breakfast layout more

I have stayed at the Sheraton Palace Hotel thrice in the last 10 years. My experience has remained pleasant. It's expensive, but safe and centrally located. The Coffee shop in the Foyer is great for business meetings and their hot chocolate with cold whipped cream is a delight during winter. The staff speak reasonably understandable English and the Fitness Centre... more

I stay here on business as the office I visit is only blocks away. Excellent business hotel, but not exactly for the leisure traveller. PROS: *Spacious rooms with modern amenities. *Attentive staff *Safe CONS: *At times extremely expensive--use spg.com for the best deals! *Working girls at the bar area during the evening. Apparently not surprising for a high end business... more

We stayed at the Sheraton Palace for one night in December 2008 and had no problems at all. We booked an online special on Starwood Hotels offering an Executive room for R5310 - normal price R12-16,000. The amount had to be prepaid but was the cheapest decent hotel I could find in Moscow - even the 3-star place we stayed... more

The location is certainly not the best in town, however the security aspects of the hotel are good: no knocking on doors by prostitutes, no ladies in the lobby, no bad boys hanging around - however no glamour and no VIPs as well. It is a fair deal for staying for business reasons. As the hotel is obviously not THE... more

I spent abt 24 hours in this hotel (club floor). It's overpriced especially considering service. Service was bad, room was small and dark, telephone didn't work, it took some time to get wi-fi, ironing service taking too much time etc. When booking I was not informed about a noisy repair during a day time. They took the money twice from... more

Sheraton Palace Hotel, Moscow: We stayed here for two nights using Starwood points. There was construction on the first floor, which meant our bags had to be carried up a flight of stairs to get to reception. The hotel is on a side-street off a main thoroughfare. The location is a bit removed from any action without many restaurants around.... more

This hotel delivered a good, comfortable stay that you'd expect in any business class hotel. The room was well outfitted, and the housekeeping very good. The breakfast served was quite good. I stayed here for business, and the location was convenient to my offices and to transport into town for the typical tourist sites. There are many good cafes and... more

On my last business trip to Moscow, I stayed in the Sheraton Palace. I took a late flight via Vienna and finally got to the hotel around 2AM. Then the surprise. The front desk told us (I was travelling with 3 colleagues) that the hotel was full due to overbooking. They had also tried to put us in a different... more