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Hotel Metropol Moscow

Travelers' Choice award winner
Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
Hotel Metropol Moscow
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1,555 Reviews from our TripAdvisor Community

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Southampton, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful historic interior, very 5 star in a just as it used to be type of way. Full of character unlike so many chain hotels these days. Room nice, good size apart from the small bath, very comfortable bed, but walls a bit bare, a couple more paintings wouldn't have gone amiss, maybe of old Moscow. Staff all fine, nice... More 

Helpful?
Thank markdriscoll22
Dubai, United Arab Emirates
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Whilst often staying in branded five star luxury hotels on business, I also like to stay in alternative hotels that are historic and/or have unique character, where possible. This hotel certainly fits that criteria, and is also wonderfully located, within a few steps of the Kremlin, Red Square, Bolshoi etc. Breakfast is a unique experience in the setting of the... More 

Helpful?
Thank NSH68
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for taking the time to write such a detailed and kind comment about your recent stay with us at the Metropol! We are delighted to hear that you had a memorable time among us. I am thrilled to hear that you enjoyed the location of the hotel, breakfast, our wonderful staff and service. It will be... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

Everything was great! The breakfast buffet and location stand out, but the whole experience was excellent. I found the service and staff to be exceptionally efficient, professional and friendly. I will go out of my way to stay here the next time I am in Moscow.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for taking the time to write and post a review. Thank you also, for choosing to stay with us and for rating our hotel with five stars. We are thrilled that you had such a great time and are grateful for your compliments. We sincerely hope that you will visit us again and look... More 

Noordwijk
1 review
3 of 5 stars Reviewed 6 days ago NEW

Architecure of this very centrally located hotel from an ancient past for sure deserve a visit. However, for the prices asked , the details on the room ( heating, illumination, soundproofness) and services should be impoved.

Review collected in partnership with this hotel

Helpful?
Thank 714boris
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here while giving a talk to Russian fitness club owners. Hotel is very central and over flowing with opulence. Once you go for breakfast you will know what I mean. Staff are friendly and very helpful. Learning a few words of Russian will immediately raise you to a 'super guest'. The rooms can get very warm so I asked... More 

Helpful?
Thank Ray A
Mosca
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Great athmosfere. Not the usual modern minimal lux hotel. Metropol is different, you feel like being in soviet times, looks that time stopped 30 years ago. Location is amazing, 2 steps from Red Square. I definitely recommend this hotel to anyone who wants to feel the atmosphere of glorious Russia.

Review collected in partnership with this hotel

Helpful?
Thank MGall0
Frankfurt/Main
1 review
4 of 5 stars Reviewed 1 week ago

The Rooms and Bath Rooms in the Metropole Hotel has seen the best times as usual the rooms are over heated, Thermostat - Airco are usually not working - not reponding to choosed temperature, the windows are not to open, question why not? My Overall opinion is that the lacation Counts, due to the fact you have 3 Metro lines... More 

Review collected in partnership with this hotel

Helpful?
Thank 598rolfh
Moscow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The best hotel in the world! A true experience, I will never forget my stay in Metropol! I felt like I was from the royal family. Loved every moment of my 3 days business trip to Moscow! I will be back

Review collected in partnership with this hotel

Helpful?
1 Thank 171mariyam
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mariyam, Many thanks for taking the time to leave such kind feedback on your recent visit to The Metropol. I am delighted to read how much you enjoyed staying with us and how highly you valued the experience. It is always a great honor to read such great reviews, thank you for taking the time to share this on... More 

Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had a lot of expectation for that place that maybe ruined a little bit my feedback. The place is exactly at the center. Close to the main metro station, close to the main square (red square) and to the Bolshoi theater. The lobby is wonderful but the rooms are very little, old style and little small bathroom.

Helpful?
1 Thank Francesco Z
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Francesco, I appreciate your time and effort to post your review, thank you for letting us know of your impression of the hotel. We are sorry to learn that the room design and pool size did not meet your expectations, and we apologize for any inconveniences you may have endured, but I can assure you that we are working... More 

Miami, Florida
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What do we have to say when it comes to the most typical hotel in Moscow? The traditional decoration and its history mix perfectly with the good service and attention of the personnel. Special mention to the concierge department and their manager, they are just ment to be working on this hotel, they are amazing professionals. Keep going like this!!

Helpful?
Thank Nicoleta J
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Nicoleta, Thank you for the lovely feedback regarding your recent visit to The Metropol - we all absolutely love the title of your write-up "Best hotel in Moscow" it really is the best compliment we can get.Your positive and flattering comments are wonderful to hear! I will be sure to pass your compliments along to our concierge; they will... More 

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Staying in Red Square & Kitay-gorod

Neighborhood Profile
Red Square & Kitay-gorod
This small yet important neighbourhood is full of state institutions and offices. To understand where modern Russia began, go to the Kremlin and State Historical Museum on Red Square. After satisfying your historical curiosities, indulge in modern pleasures at GUM Department Store - not just for the sake of shopping but for the sake of architectural pleasure as well.
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