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Hotel Metropol Moscow

5.0 of 5 Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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Hotel Metropol Moscow
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831 reviews from our community

Traveler rating
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    71
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Nice well managed hotel with its own style out of the usual chain standards. Very nice team at the bar always at customer service in a smart and classy way. Special thanks to yanashka.and her smiles. Very well placed 2 min from red square

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1 review
4 of 5 stars Reviewed yesterday NEW

I stayed 2 nights for business travel. Anyway the atmosphere was amazing, during the breakfast there was a woman plays arpa and the food quality was very good. During the day in part of the hall the man plays piano. Finally the position is strategic to visit many places. I suggest this hotel...I came back certainly!

Review collected in partnership with this hotel

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Oslo
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am international lawyer spending quite some days at hotels all over the world every year. Hotel Metropol in Moscow has become my preferred second home! ome other hotels do also have a central location, but i cannot think of any hotel in the world with better and more personal service! When I enter the front door or the side... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very nice. First time I was here for Yukos event about 10 years ago. Now the hotel is even more cozy and welcoming. The rooms are really nice and give the feeling of staying home. The staff is attentive and polite. Room service is great! Highly recommend!!!

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Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for choosing the Metropol for your recent stay in September. It's great to know that you found our hotel cozy and welcoming, appreciated our rooms, staff and room service, thank you! Please let me know whenever you are planning your next trip to Moscow as I would be delighted to assist you personally making... More 

Vienna, Austria
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel has a great location, perfect for business as well as for a walk in the centre when you have some free time. Rooms are soviet style. Bathroom is very small and inconvenient and definitely not up to current standards.

Review collected in partnership with this hotel

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Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, First of all thank you very much for choosing The Metropol during your recent visit to Moscow and also thank you for finding a moment to share your experience with us. We appreciate your feedback with regard to the room and bathroom. I'm sorry and disappointed to understand that your stay with us was far from the excellent... More 

Moscow
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Metropol is a very nice hotel, with friendly staff, comfy rooms and good places to relax. You can recommend this hotel your friends, and most of them will be absolutely satisfied. Thank you for this night in Moscow, I will definitely come back again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your review and for rating us with five stars! It's great to know that you enjoyed your stay at the Metropol and therefore eager to return. Please let me know whenever you are planning your next trip to Moscow as I would be delighted to assist you personally making any future bookings. With... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel it was something special really. First time I entered in the lobby it seems to travel back in time. The employers are very welcoming and overall all the service was excellent! The best part of the stay, the breakfast! The hall, the arpist, the food, the vibe it's just superb! You shouldn't stay anywhere else if u are... More 

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Ms. Giuliana, Thank you very much for this wonderful review and for rating us with five stars! It's a great pleasure for us to know that for you the Metropol was "the best hotel to stay in Moscow"! We are honored by your kind words about the excellent and welcoming service you received, and we are glad we could... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is well placed and offers a late night/early morning bar. The swimming facilities are not good for women with their change room and sauna being closed. The pool is also not heated. Do your own research as concierge knowledge is limited and you might find yourself at the same restaurant - Pushkin. Neer assue the booking has been... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, First of all thank you very much for choosing the Metropol and staying with us during your recent visit to Moscow. Thank you also for taking the time to highlight the areas in which we as a team need to learn from. I have shared your comments with my colleagues we will work hard into improving those details.... More 

New York City, New York
Top Contributor
89 reviews 89 reviews
79 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

The Metropol is next to Bolshoi Theatre and Red Square. 1 Minute Walk from Metro Teatralnaya. By Aeroexpress From SVO and Subway (has escalators) you are quick and hassle free at the hotel, avoiding notorious Moscow traffic. The Metropol is a historic Landmark with wonderful old furniture and an impressive Breakfast Room. There is a nice bar and Cafe. Today... More 

Was this review helpful? Yes 3
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Thomas, Thank you very much for your detailed review and for beautiful pictures you shared. I am delighted to learn that you enjoyed your stay with us and therefore eager to return. It was a great pleasure for me to meet your in person, thank you very much for your time and very interesting comments. I appreciate you... More 

London
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Very confused stuff in all departments I came across with. not 5* standards at all. The hotel is quite tired, rooms are ok, great bed and very comfortable pillows, but a bathroom worse then Holiday inn. Front desk doesn't seem to communicate with any other department including themselves. Not worth the money

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Ms. Svetlana, First of all thank you very much for choosing the Metropol and staying with us during your recent visit to Moscow. On second note, I am so sorry and disappointed to understand that your stay with us was far from the excellent experience which we normally pride ourselves on providing. Please accept my sincere apologies for the... More 

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Additional Information about Hotel Metropol Moscow

Address: Teatralny Proezd, 2, Moscow 109012, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Metropol Moscow 5*
Number of rooms: 388
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Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow
Hotel Style:
#6 Romantic Hotel in Moscow
#7 Family Hotel in Moscow
#8 Business Hotel in Moscow
#13 Luxury Hotel in Moscow

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