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Hotel Metropol Moscow

5.0 of 5 Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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Hotel Metropol Moscow
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786 reviews from our community

Traveler rating
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    67
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (171)
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    (146)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I decided to choose this hotel for its victorian decor which i thought was fitting for a xmas visit . And i am so glad i did the champagne breakfast in the beautiful victorian breakfast room was lovely . rooms were very traditionaly victorian and spotless . we had 2 deluxe rooms one with a corner balcony and an amazing... More 

Was this review helpful? Yes
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your kind review and for rating us with five stars! It's a great pleasure to read that your family had such a lovely experience and our team made your Christmas visit so special, thank you! We are looking forward to have a pleasure of welcoming you back next year! On behalf of all... More 

Champaign-Urbana, Illinois
Top Contributor
52 reviews 52 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Most of all things I loved the location of the hotel - right next to the Red Square, and steps away from Bolshoi. Underground is a few short steps away too, as well as a lot of great shopping places, tour guides, and food. The hotel itself is a grand old lady. The ambiance definitely there. Concierge, reception, and guest... More 

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located 100 meters from the Red Square, Kremlin etc i.e. it’s the perfect hotel to stay in if you are in Moscow on a holiday. The hotel lobby and bar is quite impressive but the prizing in the bar is of course less impressive – very expensive for Moscow. Thru out the hotel you are met by... More 

Was this review helpful? Yes 2
PR M, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for sharing your review! I'm happy to know that you enjoyed the hotel's location, and the cleanliness of your room. Thank you for your feedback with regard to the room style, your comment is most appreciated and respected. It is great to read that you pointed our staff service and appreciated our rich buffet breakfast. Thank... More 

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in Metropol 12/4-12/7. Very nice location - close to everything, 5 minutes to walk from the Red Square. Staff is very professional and friendly. Special thanks to Marina - Bar manager for the info about hotel history. Rooms are ok. I think it's time to do renovation for them.

Was this review helpful? Yes 1
PR M, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest! Thank you for sharing your review with highest possible rating! It's a pleasure for me to know that you had such a wonderful experience with us and appreciated professionalism and friendliness of our staff and especially Marina. We hope to have the pleasure of welcoming you back again soon. Best Regards Andrey Fedotkin Director of Rooms More 

Betekom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A splendid historical hotel in the middle of Moscow. Near Kremlin and Bolshoi. Rooms are wonderful and the breakfast is outstanding of quality and quantity. All the personnel is very friendly and helpfull. To find better will be not easy.

Was this review helpful? Yes 1
PR M, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest! Thank you very much for your great review about Metropol Hotel! I’m very happy that you appreciated our staff and service we provide. Please let us know if there's anything special we can do for your next stay with us. Looking very much forward to welcome you back at the Metropol Hotel soon! Kind regards Andrey Fedotkin Director... More 

Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is great, not just because you can feel the history of Russia and Moscow in this hotel. But especially, it has a great concierge service. Anna, the concierge, helped us and our team from Switzerland to get a table in Cafe Puschkin, even though this famous restaurant was already officially fully booked and no table available to us.... More 

Was this review helpful? Yes 1
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Harley, Thank you for sharing your review and for rating us with five stars! We are delighted to hear that you had a wonderful stay at the Metropol and enjoyed our great concierge service. Anna is truly honored by your kind compliments about the outstanding service you received. She is thrilled she could make your experience special and... More 

Charlottesville, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My mother and I stayed at the Metropol in early December and loved every moment. The staff is extraordinary; they sincerely seemed to want us to have a good stay. We also enjoyed the breakfast in the morning - you have to try it! It was impeccably clean. Our room was located across from the business center, so from time... More 

Was this review helpful? Yes
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Ms. Samantha, Thank you very much for your wonderful review and for rating us with five stars! We are thrilled to know that you and your mother loved every moment of your staying with us! It's a pleasure to read that you appreciated the breakfast and our "extraordinary staff', thank you! I apologize for the inconvenience with your room.... More 

Senior Contributor
44 reviews 44 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights over a weekend and it was a grand old experience. A grand reception with pianist, breakfast is in a huge ballroom with a harpist and the service is just superb. The rooms are very traditional in style, but don't mistake this for being tatty and out of date. I've stayed in boutique hotels with modern... More 

Was this review helpful? Yes
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much your review and for rating us with five stars. I'm thrilled to know that you had such a memorable weekend with us! Thank you for your kind words about our excellent location, breakfast with live harp music and our "awesome, superb service"! We're deeply proud to know that for your the Metropol hotel was... More 

United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Top notch location, great architecture, excellent service, great food at the restaurant: a truly magnificent place to stay. You cannot choose a better stay in Moscow. It is walking distance from the red square and the Kremlin, near shopping and entertainment areas.

Was this review helpful? Yes
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your review and for rating us with five stars! It's athe great honor for us to know that for you the Metropol was “one of the best hotels” and "magnificent place to stay"! Thank you very much for your compliments about our "top notch location", great architecture, excellent service, great food at the... More 

Prag, Tschechien
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location, really nice staff, historical interior. It's a must for someone who likes Art Nouveau style. The hotel is very close to the Kremlin and 1 minute to the Metro Station Teatralnaya. I could see the Bolshoy Theater and the Kremlin from my window. Tsum Shopping center just across the street.

Was this review helpful? Yes
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest Thank you very much for your review! It's a pleasure to know that you appreciated our great location, nice staff, historical interiors and enjoyed a beatuful view to the Bolshoy theater and the Kremlin from your window. Please let us know when are you planning to come back to the Metropol and we will do our best to... More 

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Additional Information about Hotel Metropol Moscow

Address: Teatralny Proezd, 2, Moscow 109012, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Metropol Moscow 5*
Number of rooms: 388
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Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow
Hotel Style:
#7 Family Hotel in Moscow
#7 Romantic Hotel in Moscow
#8 Business Hotel in Moscow
#10 Luxury Hotel in Moscow

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