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All 240 Moscow hotels

Hotel Metropol Moscow

5.0 of 5 Hotel   |   Teatralny Dr., 2, Moscow 109012, Russia
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Ranked #8 of 240 hotels in Moscow
A recent review
5 of 5 stars reviewed 1 week ago
Anna M Moscow, Russia
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536 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Moscow, Russia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Metropol for 6 days, in April. The experience was great, starting from the comfortable, luxurious rooms, through the beautiful art work on the walls, amazing service, professional and friendly staff, amazing breakfast (best Blintzes in Moscow) and the best location in Moscow. Highly recommended.

Was this review helpful? Yes 5
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with 5 stars! It's a pleasure to know that you enjoyed the hotel's location, our amazing breakfast and comfortable rooms, hotel interiors, our professional and friendly service. I'm looking very much forward to welcome you back soon! Kind regards, Julia Peretrukhina Guest Relations Manager More

Conwy, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel last week with my mum. The hotel is beautiful, our standard room was great with views of the Bolshoi Theatre. The staff were all lovely and really helpful, speaking excellent English. The location is superb, across the road from the Bolshoi, spitting distance to Red Square and close to a Metro station. Would definitely recommend... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your wonderful review! It's a pleasure to know that you and your mom had a great time among us. I'm thrilled to hear that you enjoyed your room with direct view to the Bolshoi theatre, the hotel's location and our great staff. I hope to have the pleasure of seeing you again soon... More

Moscow, Russia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hotel Metropol about ten years ago and still remember it as a very special place with excellence prevailing in almost everything. But here is my nowdays story. What do you need for a perfect Christmas story? Basically there are two main elements: an unsolvable problem and a proper wizard. Plus two support: the princess and the... More

Was this review helpful? Yes 2
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Galstyan, Thank you very much for writing and posting such a flattering and complimentary review. We are extremely proud of our staff and realize what a valuable asset that they are to our business. Recognition is very important to us and I am delighted to see that we exceeded your expectation on that manner. It will be my... More

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at Hotel Metropol Moscow at the end of December 2013 to celebrate New Year eve in Moscow. I had a wonderful stay and a wonderful time thanks to the outstanding hospitality of the Hotel staff and continuous support and guidance of the Concierge Team; especially, concierge Tatiana. Overall, a great hotel in a great city.

Was this review helpful? Yes
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for taking the time to write such a flattering review about the Metropol Hotel! I'm thrilled that you had such a wonderful time and I am grateful for your compliments. It will be my pleasure to share your comments with our team. I sincerely hope that you will visit us again and look forward... More

Doha
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This may not be a modern 5 star establishment, but you can't beat it for atmosphere and heritage. Every morning you breakfast to the sound of a harp being played on the stage where it has been played every day since the hotel opened, over a hundred years ago, and the breakfast itself is magnificent with smoked salmon, caviar and... More

Was this review helpful? Yes 1
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your review! It's a pleasure to know that you enjoyed the hotel's atmosphere and heritage, it's wonderful location and our superb breakfast. I'm delighted to learn that you enjoyed our service and therefore eager to return. Looking very much forward to welcome you back soon! Kind regards, Julia Peretrukhina Guest Relations Manager More

New York
Top Contributor
141 reviews 141 reviews
12 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed March 18, 2014

Apologies for the length - my first visit to Moscow, Russia, or Metropol, and below was my immediate reflection while on a very long airplane trip home. Adding some photos to the narrative now. Short version: Awesome and elegant hotel, old-world in art and amenities and historical grounding. Can’t get much closer to the heart of Moscow, by foot or... More

Was this review helpful? Yes 7
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, What can I say but a very sincere thank you for your detailed review with very interesting comments and feedback, your description is simply extraordinary! Thank you very much for your gracious words of praise, which make me feel even more proud of our wonderful staff members. It is always a great honor to read such a great... More

cardiff
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2014

Located close to the Kremlin this hotel is beautifully appointed , with good quality rooms and very professional and correct service . The dining room is superb for breakfast with a very large selection on the buffet and the harpist was just superb . Nothing can beat the location however for tourism. Justa perfect location

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Pruchnie, I would like to thank you for choosing the Metropol Hotel your recent stay in Moscow and for taking the time to share your comments online. I'm delighted to learn that you enjoyed our service, the hotel's location, quality of rooms and our superb breakfast accompanied by harp music. I am nevertheless very sorry to hear that... More

Cologne, Germany
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 12, 2014

A nice hotel to stay in Moscow, offering so many things for the geusts. The hotel is in a great location making it easy to enjoy the city and to make the most of ones stay in Moscow. The breatkfast buffet is just the best leaving one satisfied and ready to discover the city.

Was this review helpful? Yes 2
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, I would like to thank you very much for your kind comment on TripAdvisor regarding your stay at the Metropol Hotel Moscow!! It's a pleasure to know that you enjoyed our great location and wonderful breakfast. I truly hope to welcome you back to the Metropol Hotel during your next visit to Moscow. Kind regards, Julia Peretrukhina Guest... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2014

This is a classic hotel with austere classic rooms. Excellent service, particularly from the concierge who organised an excellent sightseeing tour for us and obtained tickets for the Bolshoi. Fantastic ornate breakfast in the main dining room. Comfortable bar. Large rooms but slightly thinly furnishes. Very convenient for Red Square, the Bolshoi and the Kremlin. A fantastic experience but I... More

Was this review helpful? Yes 2
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, I would like to thank you very much for your kind comment on TripAdvisor regarding your stay at the Metropol Hotel Moscow! I am delighted to know that you had such a fantastic experience among us! It's a pleasure to read that you enjoyed our location, breakfast, our staff as well as our excellent service. I truly hope... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 4, 2014 via mobile

Well as travellers dwell on popularity ...to experience the best during their limited time during their visits ..I chose to stay at The Metropol Moscow , based purely on the attributes they pom pom about ...history ... Location ...service ...star rating ....celebrity visits ....I decided to even not check out other hotels but chose to just book on an impulse... More

Was this review helpful? Yes 1
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Sir, First of all I would like to thank you so much for taking the time to share your impressions on TripAdvisor regarding your recent stay at the Metropol Hotel this February. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we... More

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Additional Information about Hotel Metropol Moscow

Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow
Address: Teatralny Dr., 2, Moscow 109012, Russia
Location: Russia > Central Russia > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Moscow
#4 Romantic Hotel in Moscow
#8 Luxury Hotel in Moscow
#9 Business Hotel in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Metropol Moscow 5*
Official Description (provided by the hotel):
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here. ... more   less 
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