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Hotel Metropol Moscow

5.0 of 5 Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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Hotel Metropol Moscow
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819 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is well placed and offers a late night/early morning bar. The swimming facilities are not good for women with their change room and sauna being closed. The pool is also not heated. Do your own research as concierge knowledge is limited and you might find yourself at the same restaurant - Pushkin. Neer assue the booking has been... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
New York City, New York
Top Contributor
89 reviews 89 reviews
79 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Metropol is next to Bolshoi Theatre and Red Square. 1 Minute Walk from Metro Teatralnaya. By Aeroexpress From SVO and Subway (has escalators) you are quick and hassle free at the hotel, avoiding notorious Moscow traffic. The Metropol is a historic Landmark with wonderful old furniture and an impressive Breakfast Room. There is a nice bar and Cafe. Today... More 

Was this review helpful? Yes 2
London
1 review
2 of 5 stars Reviewed 3 days ago NEW

Very confused stuff in all departments I came across with. not 5* standards at all. The hotel is quite tired, rooms are ok, great bed and very comfortable pillows, but a bathroom worse then Holiday inn. Front desk doesn't seem to communicate with any other department including themselves. Not worth the money

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Was this review helpful? Yes 1
Segrate
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very close to the Red Square with everything (and something more) you could need in an hotel. With ancient and efficient atmosphere at the same time. Breakfast and restaurant opver there are a Moscow must even if you are not an host.

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Boulder, Colorado
Top Contributor
124 reviews 124 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Although I did not stay the night in this hotel, I did enjoy the amenities of the lobby/lounge/bar as a way of partaking in the luxury and the art and architecture of this really lovely old hotel, without putting myself over the top in debt. That being said, the service was of the chilly old Soviet style, and even that... More 

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Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your feedback regarding your recent visit to the Metropol. I am happy to know that you enjoyed the amenities of our lobby and Shalyapin bar. I truly hope that you will stay with us next time you travel to Moscow and please let me know if I can be personal of assistance in... More 

Den Haag
1 review
5 of 5 stars Reviewed 1 week ago

A perfect stay. Excellent service, perfect location. Extremly nice atmosphere at breakfast and very good selection of fruits and fresh pressed juices. very friendly staff. Nice rooms and good service. Drinking water free.

Review collected in partnership with this hotel

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Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your positive feedback regarding your recent visit to the Metropol. I am happy to know that you enjoyed your stay with us, appreciated the hotel's perfect location, nice atmosphere and food selection at breakfast, our excellent service and friendly staff. I do hope that you will stay with us again next time you... More 

Chichester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Having enjoyed a superb stay here in September last year, I returned in December. The mark of any such establishment is consistency, and the management of the Metropol get it right every time. Like before, I would make special mention of the Concierge staff - for whom nothing is too much trouble. I would also add that the waiting staff... More 

Was this review helpful? Yes
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your loyalty and for this outstanding review! It was our pleasure to welcome you back to the Metropol and it is heartening to know that we are getting better every time,m thank you! Please let me know whenever you are planning your next trip to Moscow as I would be delighted to assist... More 

Cincinnati, Ohio
Top Contributor
83 reviews 83 reviews
55 hotel reviews
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed 1 week ago

Vast 4 meter tall room ceilings, rooms updated yet remembering their 1903 birth, grand hallways, elevators, sweeping lobby vistas. Compared to the comforts of many new hotels the Metropol may not measure up to 5 stars, but a wonderful grand dame of a hotel she is. I was fortunate enough to have a room with a single french door/window that... More 

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for having taken the time to write a review on Tripadvisor regarding your recent visit to the Metropol. We are pleased that you enjoyed the hotel's location, your room, breakfast, our staff and service service. Your support is appreciated and I truly hope you will stay with us again whenever your travel brings you back to... More 

Waterloo, Belgium
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable, excellent location, efficient and friendly staff, good food: all the ingredients for a perfect stay... Unfortunately the stay was too short!... but I will be back... And next time I will bring my family too

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Paramore, Thank you very much for your review and for rating us with five stars! I'm delighted to know that you had such a perfect stay with us and appriciated the hotel's excellent location and our efficient and friendly staff. Please let me know when you are planning to come back to the Metropol with your family and... More 

Wolfsburg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Location is perfect but the beds are to small and there is no wellness area (except a sauna and a small swimming pool). The breakfast was super but a bit expensive. There is international television with really good channels. The staff was always friendly and helped us.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for sharing your review! I'm happy to know that you enjoyed the hotel's location, variety of TV channels in your room and our buffet breakfast. It is also great to read that you appreciated our staff and service during your stay. Thank you for your feedback with regard to the bed size. I believe during your... More 

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Additional Information about Hotel Metropol Moscow

Address: Teatralny Proezd, 2, Moscow 109012, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Metropol Moscow 5*
Number of rooms: 388
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Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow
Hotel Style:
#6 Romantic Hotel in Moscow
#8 Family Hotel in Moscow
#8 Business Hotel in Moscow
#12 Luxury Hotel in Moscow

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