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Hotel Metropol Moscow

Travelers' Choice award winner
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Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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Hotel Metropol Moscow
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1,102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Washington DC, District of Columbia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for 4 nights. The location is great, the service is great, the rooms are large. The bathrooms are functioning well but their look is old fashioned. You can walk to the red square and the shopping areas in just 2 minutes. Will come again.

Was this review helpful? Yes
Memphis, Tennesee
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

:Good size rooms, beds comfortable, decor a little dated. Great location- 5 minutes from Red square and the Bolshoi. Close to Metro. Excellent concierge. Very good hotel restaurant. close to shopping in downtown Moscow.

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Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for taking a moment to review your stay at the Metropol. We pride ourselves of being the prime location to enjoy the attractions on the city - Bolshoi theatre, Red square and, of course, shopping! We are also so glad to hear that our concierge was able to make your time with us more enjoyable. We... More 

Vail, Colorado
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You can't beat this hotel, whether it is for class, location, or history. This hotel exudes confidence, service and quality. It's dining room is practically an art museum with fountains, live classical musics and it's glass ceiling. The rooms were large and extremely comfortable. The wi-fi was perfect. The bed, extremely comfortable. One cannot beat the location of this hotel... More 

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for recognizing the Metropol as “One of the All Time Greats”! Your choice to stay with us is very much appreciated and we are delighted to have exceeded your expectations with our superb service. Thank you also for your mention and review of our Russian Tea ceremony and breakfast buffet. Looking forward to have the pleasure... More 

Melbourne, Australia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Grand historic hotel in a superb location. Close walking distance to Red Square, The Kremlin, St. Basils & The Bolshoi theatre. Spacious rooms. Superb breakfast served in the most magnificent dining room whilst a harp is being gently played. Highly recommended

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Munich, Germany
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Hotel Metropol has an amazing location which is in walking distance to Red Square. It is a lovely hotel with nice size rooms. The breakfast room is exquisite with an enormous stained glass ceiling with a harp player. Our room was on the 6th floor and was very warm... we asked for them to fix the A/C to make... More 

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at the Metropol. While we are disappointed to read that you were not pleased with a/c in your room, we appreciate your feedback as it helps to improve our product. On a positive note, we are delighted to hear that you enjoyed our great... More 

Lisboa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I travel a lot by professional reasons and this make me know a lot of cities and hotels. I'm very exigent with the hotels and restaurants and Metropol Hotel answer to all my requests. It was my second time in Moscow and my second time in Metropol Hotel. Everything was perfect: the hotel is beautiful and clean, the people is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, We appreciate your decision to stay at our hotel again considering the many choices you have in Moscow. We are delighted to be part of the wonderful memories you will have of your second trip here. Please do let me know personally whenever you are planning to return and I would be delighted to assist you with your... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in June 2015 at the Metropol. The best thing about the place is undoubtedly the location. It is a 5 minute walk to the Kremlin and a 10 minute walk to the Bolshoi. The service was great. Most of the staff speak english and the concierge is very helpful as well. Definitely a great option to stay at... More 

Was this review helpful? Yes 1
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest Thank you very much for sharing your experience at the Metropol. We do our best to provide the great comfort and high level of service to our guests, therefore, it is wonderful to receive such a positive review! We are cheerful to read that you valued our great location and for you the Metropol was "the great option... More 

Philadelphia
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose the Metropol for its location and Style Moderne -- and both proved wonderful. We had room 3318 which was terrific (roomy, quiet, and well-laid-out) and then room 4406 which was large and OK but we could never figure out how they could be "in the same category" as the hotel insisted. Both had street views but were totally... More 

Was this review helpful? Yes 2
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for taking the time to describe your experience at the Metropol Hotel on TripAdvisor. A detailed review such as yours is always appreciated as it helps us to continue to focus on our areas of superior service and to pinpoint areas that require some improvement. We are happy that overall you enjoyed your visit to Moscow... More 

Yokohama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I satisfied staying Metropol. Building was not so new, but I felt good Russian mood. The room also great, clean silent and comfortable. I could work well, slept and spend a time in my room. I would like to stay again, when I visit Moscow in the future.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your review. We loved having you as our guest here and certainly hope to have the chance to welcome you back to the Metropol. I am very pleased to share your feedback with our staff and we look forward to your next Moscow visit! With warm regards, Julia Sergeeva Guest Relations Manager More 

Los Angeles, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were extremely pleased by the Hotel Metropol and highly recommend it. In addition to a brilliant location, the staff was uniformly friendly, the breakfast was first rate, and the room, an Executive Suite, was extremely spacious and well thought out

Review collected in partnership with this hotel

Was this review helpful? Yes
Julia S, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest Thank you very much for taking the time to post a review and for your wonderful compliments.I'm pleased to read that you had such a nice stay with us and appreciated the location, the room, the breakfasts and our service.Thank you for staying with us and for your recommendations of our hotel. I hope you will come back... More 

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