We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 248 Moscow hotels

Hotel Metropol Moscow

5.0 of 5 Hotel   |   Teatralny Proezd, 2, Moscow 109012, Russia
Hotel amenities
Save Saved
You added Hotel Metropol Moscow to your Saves list
Hotel Metropol Moscow
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
86%
Ranked #9 of 248 hotels in Moscow
A recent review
5 of 5 stars reviewed yesterday
subhasish p
  • Overview
  • Reviews (661)
  • Photos (380)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (65)
  • Location
  • More
true
Write a Review

661 people have reviewed this hotel

Traveler rating
    365
    198
    57
    29
    12
See reviews for
62
131
69
297
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Its a very old hotel located right next to the Red Square with more than a thousand rooms. The high vaulted glass painted roof of the dining hall is a treat to gaze at while having a sumptuous, lazy elaborate breakfast in the morning. The rooms are well furnished and comfortable. Staff is friendly and helpful.

Was this review helpful? Yes 2
Lethbridge, Canada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First - Taxi travel is VERY expensive in Russia. The cost was 5700 rubbles and so be prepared. The hotel was excellent and the staff were really friendly and helpful. I would stay here again and would recommend it to anyone.

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your great review and for rating us with five stars! I am delighted to read that you enjoyed your stay with us and therefore eager to return. I kindly advise you to contact our concierge team if you need a taxi next time - 5700 roubles is really rediculous even for Moscow. Looking... More

Oxford, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the Metropol for 5 nights and our experience was very good. Very friendly and staff were helpful. Maybe rooms were a bit out of date as the building was quite old but they still worked pretty well. The location is great as it so close to Red Square and you can walk around the centre very easily. If... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for taking the time to write your kind review. It is a pleasure to see that you enjoyed your stay with us and in particular our great location and the service provided by our team. I also thank you for your feedback with regard to the room, your comment is most appreciated and respected. I will... More

LI, NY
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you're looking for a hotel with a great history, art nouveau interior, high ceilings and architectural gems, directly diagonal to the Bolshoi and across from Red Square, this is the place for you. True that the bathroom is old fashioned, but large and serviceable, and the King size bed and large anteroom give the impression of an apartment, and... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Madam, Dear Sir, I would like to thank you for your wonderful comment on Tripadvisor regarding your stay at the Metropol Hotel. I am delighted to read that you had a memorable time among us (unfortunately very short) and therefore eager to return. Thank you very much for the kind words you shared about Hakim and our concierge Team.... More

Germany
Top Contributor
63 reviews 63 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the Hotel Metropol several years ago with my daughter and had the distinct sense that they tolerated children but welcomed businessmen. I returned this year with my family and felt a completely different atmosphere. We arrived early and our adjoining rooms were not ready. The desk staff gave us a different room for the day ... at... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for taking the time to post your review! I am extremely pleased that your expectations were exceeded and that you and your family had a good time with us. I very much appreciate the kind words you shared about our team and service. it's always enjoyable to know that our Guests recognize our efforts. It will... More

no fixed location
Contributor
17 reviews 17 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a very nice location, near Red Square but everything else feels a little old. The bar is overpriced, the restaurant really isnt up to much (there's a nice Italian resto across the road). Lot's of people seemed to like this place but it still felt very old and soviet in comparison to the other hotels in the same price... More

Was this review helpful? Yes
Warburg, Germany
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm travelling often to Moscow and have good experinces with this hotel traditional style good location in the cetre near Kremlin and good chances after new management. especially Yana from guest realistions was taking care of everything Concierce Arten as well. The breaskfast is one of the best I've everhad had. If youre lucky you can get some special rates... More

Was this review helpful? Yes 5
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Rasch, Thank you for taking the time to post your review! I'm delighted to learn that you enjoyed your stay and therefore eager to return. I very much appreciate the kind words you shared about Yana and Artem, it's always enjoyable to know that our Guests recognize our efforts. It will be my pleasure to share your comments... More

Cork
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Myself, my wife and teenager daughter decided to visit Moscow at the last minute (10 days beforehand) as we'd been threatening to do so for years. I'd been in Moscow three times before but the last time was 19 years ago. I did some research for a good central hotel and came up with the Metropol. I then asked the... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, I appreciate your time and effort to post your review, thank you for letting us know of your impression of the hotel. I was very upset to know that none made you feel welcome during your stay with us. I have shared your comment with our team to understand what happened as this is not the feedback we... More

Tehran, Iran
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect. Hotel lobby was beautiful. The Location is wonderful 3 mins walk to Red Square. The room was good clean and big. Rooms service was absolutely good, 2 times a day. The breakfast included various and delicious food. All staff were friendly and helpful. We traveled in a big group, around 40 people, and the hotel was able... More

Was this review helpful? Yes 5
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with five stars! I would like to thank you for choosing the Metropol during your recent stay in Moscow and for taking the time to share your comments online. I greatly appreciate your kind review and will not fail to share it with all our staff... More

Bombay
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Metropol again this year and I can safely say that there is a marked improvement in service across the board. The breakfast is probably the best you can get in Moscow. I had a great room with a view of the Kremlin. The decor was excellent with a really nice chandelier and the staff were super... More

Was this review helpful? Yes 8
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for taking the time to write your review and for rating us with five stars. I am delighted to see that we exceeded your expectation and improved our service since your last stay with us. I am thrilled to hear that you enjoyed your room with a view of Kremlin, the decor, our wonderful... More

Owners: What's your side of the story?
If you own or manage Hotel Metropol Moscow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Metropol Moscow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Metropol Moscow

Address: Teatralny Proezd, 2, Moscow 109012, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Metropol Moscow 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Priceline, HotelTravel.com, Tingo, Otel, Hotel.de, TripOnline SA, Agoda, BookingOdigeoWL and Venere so you can book your Hotel Metropol Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow

380 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (321)
Viewed
Dining (34)
Viewed
Hotel & grounds (65)
Viewed
View from room (15)
Viewed
Bathroom (11)
Viewed
Room/suite (41)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
3:42
Videos (1)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Hotel & grounds (32)
Viewed
Room/suite (12)
Viewed
Dining (9)
Viewed
Business center/function rooms (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Moscow with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Moscow #6 Romantic Hotel in Moscow #8 Business Hotel in Moscow #9 Luxury Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here. ... more   less 
Number of rooms
388

Questions & Answers

Questions? Get answers from Hotel Metropol Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer