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Hotel Metropol Moscow

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Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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Hotel Metropol Moscow
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930 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is beautiful, staff is very friendly and super professional. Breakfast is out of this world, Anna the concierge has the best and most updated information you can get regarding restaurants and things to do in Moscow. Excellent experience

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Paris
Top Contributor
389 reviews 389 reviews
78 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Location - In Moscow, it is difficult to find a better location: at a walking distance from the Red Square and the Kremlin and to interesting areas of the city. The metro is also very close. Design - Art nouveau style. The hotel is a little old and retro. Rooms - I stayed in a large and comfortable room with... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Chose this historic hotel for our first time in Moscow and did not regret it. This place is history. The staff and service were exactly as they should be, helpful without being obsequious - indeed, found all Russians we met friendly and good humoured. Room, a superior king, was comfortable, spacious and clean. In general it and the bathroom were... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First, the location is perfect -- close to the Kremlin, Bolshoi Theater, Metro and restaurants. It's a grand old lady of a hotel dating from the early 20th century, and still expensive, but possible with the strength of the dollar against the ruble. The staff was good, very good, with restaurant recommendations and directions. The bad news is that the... More 

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Aix En Provence
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

There is really no reason to choose another hotel in Moscow. The location is exceptional near museums, shops, railway station. The architecture Belle Epoque is very elegant and in a perfectly conservated. The staff is very professional.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Gerard Jean, Thank you very much for your lovely feedback and 5 stars rating! It's great to read that you enjoyed your hotel's choice during your recent trip to Moscow. Thank you also for your compliments about the professional service you received, our exceptional location and beautiful architecture. Thank you for staying with us and I hope you will... More 

London
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is amazing but not because of its location and breakfast (the best breakfast experience of my life!), but because of the team that work there. They were so friendly and so accommodating! My friend was having her birthday while in the hotel and they did everything they could to make sure she enjoyed her day. I will definitely... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Anna, Thank you for your lovely feedback and for rating us with five stars! I am very pleased to see that you especially enjoyed the service aspect of your stay. This is exactly what we are trying to achieve and I am delighted to read that our staff made this visit memorable. Please let me know whenever you are... More 

Berlin, Germany
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Metropol is an unique, luxurious five star hotel. Great location - right in the heart of Moscow. Very friendly staff. Excellent beds/pillows. Buffer breakfast in stunning restaurant. Bathrooms outdated.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest, It' s a great honor for me to read that your recent stay in the Metropol was an unique and luxurious experience! I also appreciate your kind words about our location, breakfast, staff and bedding in your room. Thank you for taking the time to share your impressions with us. I would also like to inform you that... More 

Sofia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed my stay in the hotel. Centrally located and well organised. Use of transfer by hotel car is recommended. There are stairs between entry and reception. If you have heavy luggage might need the help of staff to take it inside.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Julian, Thank you very much for your kind review and for rating us with five stars. We are pleased to know that you had such an enjoyable time with us. Please let me know whenever your travel brings you back to Moscow and I will be happy to assist you with your booking and hotel car arrangement. Looking forward... More 

Miami
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Metropol is the Grand Dame of the Moscow hotels. In one of the halls you will see the photos of all the famous guests that stayed in this hotel: Lenin, Stalin, Trotsky, Diaghilev, G.B. Shaw, Prokofiev, and many American presidents, etc. Breakfast is not comparable with anything: loads of caviar, champagne, extensive buffet. You cross the street and you... More 

Was this review helpful? Yes 1
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