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All 248 Moscow hotels

Hotel Metropol Moscow

5.0 of 5 Hotel   |   Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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85%
Ranked #8 of 248 hotels in Moscow
A recent review
3 of 5 stars reviewed yesterday
Silverwood0429 Hong Kong
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612 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Hong Kong
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

A great hotel, with great histories.. The hotel suposed to be non smoking, but there are still many residues left behind. The towels are hanging right behind the toilet bowl, I guess they didn't change them if the towel were intact, so the last tenant's smell will rest in the towel, that's include the bad cigarette smell. Nevertheless, don't know... More

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Geneva, Switzerland
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Metropol for a short visit, just a few meters away from the Bolschoi theatre, from the Red Square and Kremlin. It is easily accessible within 1 hour 15mn from the 2 main airports via Express trains and metro connections. I can highly recommend this property for travellers who are looking for a more authentic hospitality experience... More

Was this review helpful? Yes 2
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, I would like to thank you for choosing the Metropol Hotel during your recent stay in Moscow and for taking the time to share your comments on TripAdvisor. I appreciate your kind review and it will be pleasure to share it with all our staff members. Looking forward to welcoming you again very soon! Kind regards, Julia Peretrukhina... More

Zurich, Switzerland
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at the Metropol Moscow a few times now. It's an older hotel, had it's great times during the cold war it seems, but it still is nice. The location is great, a five minute walk from Red Square, St. Basil Church, Zoom (shopping), etc. There is a nice little bar in the bottom of the hotel. I personally... More

Was this review helpful? Yes 2
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your review and for rating us with five stars. I'm happy to know that you enjoyed your stay with us and therefore eager to return. If you have any questions or special requests for your future stay with us please don't hesitate to contact us at gr@metmos.ru Looking forward to welcome you back... More

Washington, District of Columbia, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for business - the rate was good value. The location can't be beat near Red Square. This is a historic hotel with very interesting photos on higher floors (don't miss them) and a stupendous lobby. My room was just average, not luxury, with a dated bathroom. The hotel staff were very helpful. Prices in the bar and restaurant... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, I would like to thank you for choosing the Metropol Hotel during your recent stay in Moscow and for taking the time to share your comments on TripAdvisor! I greatly appreciate your kind review and will not fail to share it with all our staff members. If you have any questions or special requests for your future stay... More

Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were very accommodating, in fact one lady at concierge gave me her metro tickets as I was late for a conference. The hotel rooms are spacious and very stylish / simple. Location is amazing, next to the Bolshoi, Red Square and a metro station. I also think for a woman travelling alone for business, it is safe... More

Was this review helpful? Yes 4
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Madame, Thank you very much for your review and for rating us with five stars! I am thrilled to hear that you enjoyed your room, hotel's location, our staff and service. If you have any questions or special requests for your future stay with us please contact us at gr@metmos.ru I truly hope to have the pleasure of seeing... More

Brussels, Belgium
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Metropol is an amazing hotel in the most desirable location when traveling for leisure, business or government. Amazing breakfast, beautiful and clean rooms, nice bar and lobby area. Very friendly and cheerful staff and a knowledgeable and helpful concierge. Only minor things: i missed some modern technologies in the room such as an ipod station etc.. and they should... More

Was this review helpful? Yes 5
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your review. I'm very pleased to learn that you enjoyed your stay with us and I will share your positive comments with our team. I would kindly like to mention that iPod station is available upon request at the Concierge desk. Please let us know is there's anything we can do for you... More

Washington, District of Columbia, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is an old historic hotel, with small rooms, and very old floors that are patched. I understand nothing can be remodeled because it is a historic monument. It is super clean and the service is very good. The folks in the business center had a hard time with English, but again everyone is super nice and professional. Restaurants are... More

Was this review helpful? Yes 2
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mrs. Diana, Thank you very much for your review. We would like to make it our mission to turn your experience into the best one and hope to have an opportunity to welcome you back the next time you visit Moscow. Please let us know if you have any special requests for your future stay with us at gr@metmos.ru... More

London, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love hotels with history, charm and the "wow" factor - Metropol has all that in abundance along with a superb location. Close to the Red Square, Kremlin, GUM shopping centre, Bolshoi theatre and several Metro lines, Metropol was supreme in location and service. The concierge team deserve particular praise and gave us above and beyond service - happily telling... More

Was this review helpful? Yes 6
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Ms. Rebecca, It is always a great honor to read such great reviews, thank you for taking the time to share this on TripAdvisor. It is wonderful to know that we were able to provide you with remarkable service and anticipate your needs, as these are two of our primary goals. I will be happy to pass your compliments... More

Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

- Very well priced considering the excellent location in Moscow’s city center, opposite the Bolshoi Theater. - 5 Star++ in all respects - ALL the staff are friendly, and not artificially so. There is a genuine feel that you are welcome, and nothing is too much trouble - regardless of the request! - Plenty of guarded free parking! ** Oh,... More

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Mr. Lynch, I would like to thank you for choosing the Metropol during your recent stay in Moscow and for taking the time to share your impressions with other travellers. I greatly appreciate your kind review and will not fail to share it with all our staff members. If you have any questions or special requests for your future... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Third time here. Very central, grand view of the Kremlin, right by The Bolshoi. Pre-Belle-Epoque with all the original decorations restored. A museum as much as a hotel. Service and smiles (not normally a big thing in Russia) first class, Super comfortable beds. Will be back.

Was this review helpful? Yes 3
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for coming to visit us again, we truly appreciate your loyalty! Thank you also for taking the time to post a review and for your wonderful compliments. It is always enjoyable when our guests recognize our efforts, thank you! I hope that we can give you that warm and friendly welcome again soon. Kind... More

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Additional Information about Hotel Metropol Moscow

Address: Teatralny Proezd, 2, Moscow 109012, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Metropol Moscow 5*
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Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Moscow #5 Family Hotel in Moscow #8 Business Hotel in Moscow #8 Luxury Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here. ... more   less 
Number of rooms
388

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