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Hotel Metropol Moscow

Travelers' Choice award winner
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Teatralny Proezd, 2, Moscow 109012, Russia
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Hotel Metropol Moscow
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Hotel Metropol Moscow
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1,019 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The historic building (est. 1905) is a wanderful piece of art, the interiors are authentic antiques but the amenities are brand new. Premium location, 3 min walk from the Kremlin gate. The staff is friendly and professional. Strongly suggest to have a breakfast at the main lounge, the same place Lenin gave his communitst speeches. The blini+caviar are yummy 😜

Was this review helpful? Yes
Julia S, Guest Relations Agent at Hotel Metropol Moscow, responded to this review

Dear Guest I would like to thank you for your comment on Tripadvisor regarding your stay at the Metropol! I am delighted to read how much you enjoyed staying with us and how highly you valued our historical heritage, location, breakfast, as well as our staff and service.We sincerely hope that you will visit us again and look forward to... More 

Swiss Alps, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful hotel: charming, clean, courteous staff. Rooms are very clean with all the accessories and very quiet, everything was in working order. Wi-fi works very well in every place. Breakfast buffet is fabulous, it is served in the huge central hall: beautiful stained glass ceiling, fountain in the center, around tables, with a background of live harp. Staff is courteous... More 

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Julia S, Guest Relations Agent at Hotel Metropol Moscow, responded to this review

Dear Mrs. Genini, Thank you very much for taking the time to write and post such an excellent review! We all love the title “Wonderful hotel in the wonderful Moscow”! I am delighted to read how much you enjoyed staying with us and how highly you valued our staff, the service and the breakfast. We truly hope to have the... More 

california
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we stayed there for 3 nights.great location,super breakfast,great front desk. some rooms have view of Kremlin.it is walking distance to kremlin,gum,great resturants. we were able to walk at late night to red sqaure,very safe area.

Was this review helpful? Yes 1
Julia S, Guest Relations Agent at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you for the lovely feedback. I am especially pleased to see that you appreciate our breakfast and front desk team. Also I am happy that you found our location very convenient and safe for night walks. Looking forward to welcome you back to the Metropol soon! With warm regards, Alena Rakhmanova Guest Relations Agent More 

Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was comfortable. I loved the old style feel, yet everything was very modern. The internet access couldn't have been easier, with unlimited devices. The breakfast was the most interesting and varied buffet I have seen and only $20 dollars. Staff friendly I'll be staying there agin.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Guest Relations Agent at Hotel Metropol Moscow, responded to this review

Dear guest, Thank you for the lovely feedback regarding your recent visit to The Metropol. I am especially pleased to see that you enjoyed our breakfast buffet and our friendly service. I do hope to be able to meet you in person on a future stay in Moscow. I look forward to welcoming you on your next visit. With kind... More 

Top Contributor
105 reviews 105 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Situated just next to the red square and walking distance of all the main attractions. This hotel is very old fashioned and Russian so maybe not the right choice if you prefer modern style otherwise a great place to stay while visiting Moscow.

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Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest Thank you so much for taking the time to comment on your stay with us at the Metropol. We really do appreciate your kind words towards our "top location". Being so close to the Red square does mean we are excellently placed for all the attractions and I hope that you had time to make the most of... More 

Stockholm
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Simply put this is one of the best hotels I have stayed in. It has character, warmth, charm and really made me feel at home. It is classic, well decorated, authentic, exquisite. So much better than any chain hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Mr. Douglas Thank you for the lovely feedback and the five stars rating! In fact your review is the 1000th review for the Metropol and we have posted it everywhere in our hotel. We are honored that you consider us to be the best hotel for you. Thank you for staying with us at the Metropol and we are... More 

Sandefjord, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great stay and location. Breakfast too pricey, so room service is a much better option. Rooms a bit dated, but classic. Bathroom quite small, but clean and tidy. Hotel staff most friendly and accommodating.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest Thank you for having taken the time to review the Metropol. I was very pleased to read that you enjoyed the hotel, the service and our location. Please let me know personally if I can assist you making your next booking whenever your travels bring you back to Moscow. With warm regards Julia Sergeeva Guest Relations Manager More 

Chandigarh, India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Probably the best and most well located Hotel in Moscow. It is truly grand and the service was awesome. Very helpful and courteous staff. Stayed there for 4 nights from May 1 2015. The rooms are big not like today's 5 star hotels.

Was this review helpful? Yes
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Guest Many thanks for taking the time to leave such a kind feedback on your recent visit to the Metropol. I am delighted to read how much you enjoyed staying with us and how highly you valued the experience, the staff and service during your stay. It will be my pleasure to share your comments with our team and... More 

Newport Pagnell
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect location, and for those whoo like art nouveau a must. Beatiful dining room and meeting rooms, not to forget the decorations on the outside of the hotel. Staff friendly and competent, a place to consider if you travel to Moscow.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Mr. Gerhard I would like to thank you for your comment on Tripadvisor regarding your stay at the Metropol! I'm delighted to read that you had an enjoyable time among us and appreciated the location, the beauty of our building and the dining room, as well as our staff and service. We sincerely hope that you will visit us... More 

Canberra
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely old hotel in a very convenient location. Staff were excellent and always helpful. Breakfast was expensive at 2000 rubles and internet was inadequate. Would recommend it to any tourist visitor.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow, responded to this review

Dear Mr Clive Thank you for the review regarding your recent stay at the Metropol Hotel. I am absolutely thrilled you enjoyed the experience and that you hopefully will return to stay with us on your next trip to Moscow. With warm regards Julia Sergeeva Guest Relations Manager More 

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