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All 246 Moscow hotels

Hotel Metropol Moscow

5.0 of 5 Hotel   |   Teatralny Proezd, 2, Moscow 109012, Russia
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Ranked #8 of 246 hotels in Moscow
A recent review
4 of 5 stars reviewed yesterday
juergen_rasch Warburg, Germany
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647 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Warburg, Germany
1 review
4 of 5 stars Reviewed yesterday NEW

I'm travelling often to Moscow and have good experinces with this hotel traditional style good location in the cetre near Kremlin and good chances after new management. especially Yana from guest realistions was taking care of everything Concierce Arten as well. The breaskfast is one of the best I've everhad had. If youre lucky you can get some special rates... More

Was this review helpful? Yes 1
Cork
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Myself, my wife and teenager daughter decided to visit Moscow at the last minute (10 days beforehand) as we'd been threatening to do so for years. I'd been in Moscow three times before but the last time was 19 years ago. I did some research for a good central hotel and came up with the Metropol. I then asked the... More

Was this review helpful? Yes 1
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, I appreciate your time and effort to post your review, thank you for letting us know of your impression of the hotel. I was very upset to know that none made you feel welcome during your stay with us. I have shared your comment with our team to understand what happened as this is not the feedback we... More

Bombay
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Metropol again this year and I can safely say that there is a marked improvement in service across the board. The breakfast is probably the best you can get in Moscow. I had a great room with a view of the Kremlin. The decor was excellent with a really nice chandelier and the staff were super... More

Was this review helpful? Yes 5
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for taking the time to write your review and for rating us with five stars. I am delighted to see that we exceeded your expectation and improved our service since your last stay with us. I am thrilled to hear that you enjoyed your room with a view of Kremlin, the decor, our wonderful... More

Granada, Spain
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Because of an Internet miracle (or rare astral configuration), we found an offer for this hotel at a price that was 20% of the standard rate, with breakfast. Because of what we were paying, we were not expecting very much, and were resigned to being relegated to a large kitchen cupboard or at best, the broom closet. (After all, this... More

Was this review helpful? Yes 6
Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights in July, and I loved every minute of it. We had been travelling for 12 hours and when I got into our room (superior room) the first thing I did was take a long, hot bath....towelling robes, walk in wardrobe, massive King size bed and air-conditioning -what more could you ask for.... The location... More

Was this review helpful? Yes 6
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with five stars. It was a pleasure for me to meet you personally upon your arrival to the Metropol. I was trhilled to read that you "loved every minute" of your stay with us, appreciated our superb location and helpful staff. I truly hope to have... More

Hertfordshire, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful historic hotel which has moved with the times in terms of comfort and service. Lovely room - and we only had the standard twin - exceptionally good service from all staff, from Reception to housekeeping, bar to restaurant. Fabulous food, whether at breakfast in the stunning dining room with the harpist playing or in the European restaurant which also... More

Was this review helpful? Yes 9
Victoria, British Columbia, Canada
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at several hotels in Moscow but our five day stay at the Metropol in May was the best. From roses with our breakfast tray every morning in our spacious room, chocolate on our turned down beds in the evening we were treated with kindness and courtesy by staff. The Evropesky restaurant where we ate local delicacies every... More

Was this review helpful? Yes 12
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with five stars! I'm delighted to know that you enjoyed your stay with us, appreciated the hotel's central location, your spacious room, the food at our Evropeisky restaurant, kindness and courtesy of our staff. It will be my pleasure to share your compliments with our Team!... More

Porto, Portugal
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Very well positionned, near by Kremlin, in front of the "Great" Bolshoi Theatre. Luxury hotel with full of history. Excellent service! Beautiful Arquitecture, please visit the dinner room!! Thank you Metropol Hotel Crew!!

Was this review helpful? Yes 12
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for your great review and for rating us with five stars! I am very pleased you enjoyed your stay and your comment about our beautiful arquitecture, central location of the hotel and our excellent service is much appreciated, thank you! I truly hope to have a pleasure of welcoming you back to the Metropol... More

Sydney, Australia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel apparently used to serve as Lenin's office back in the day, not to mention numerous public figures throughout the years have stayed here, so it carries a lot of history. The hotel is impeccably clean, I walked out of my room every morning to find the staff meticulously scrubbing the walls. It's close to the subway, restaurants, as... More

Was this review helpful? Yes 4
PR M, Guest Relations Manager at Hotel Metropol Moscow, responded to this review

Dear Guest, Thank you very much for taking the time to write and post your kind review. It's a pleasure to know that you appreciated the Metropol's central location, its impeccable cleanliness and, the most important, the historical heritage. Upon your next arrival we will be glad to offer you a hotel tour and tell you more about our history.... More

Top Contributor
82 reviews 82 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All the world that counts has been here and there must be a reason. The reason is that looks like a Royal palace, elegant and classy, most of the people sleeping here charged their bill on their company and the place is really few steps from the beating heart of Moscow. The desk services (concierge + reception) and the security... More

Was this review helpful? Yes 1
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Additional Information about Hotel Metropol Moscow

Address: Teatralny Proezd, 2, Moscow 109012, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Metropol Moscow 5*
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Also Known As:
Metropole Hotel Moscow
Metropol Hotel Moscow

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Moscow #5 Romantic Hotel in Moscow #7 Business Hotel in Moscow #8 Luxury Hotel in Moscow
Hotel Class
Official Description (provided by the hotel)
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here. ... more   less 
Number of rooms
388

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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