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Katerina City Hotel

#31 of 265 Hotels in Moscow
Certificate of Excellence
Shlyuzovaya Emb., 6, Moscow 115 114, Russia
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1 room 1 guest
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Katerina City Hotel
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649 Reviews from our TripAdvisor Community

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Traveler rating
    336
    221
    80
    10
    2
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78
169
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (649)
  • Mar-May only
    (168)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (136)
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Reading, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel was part of the package offered by gorussia. We chose to upgrade to the 4 star and was not disappointed. The staff (apart from one bar tender) were helpful, unexpectant of tips and very attentive. The local food and beer was lovely and very good value. I would be happy to return here and to anyone put off... More 

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United Kingdom
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for one day.It was very clean and staff was very friendly and spoke English. .Its a bit away from attractions.Metro is walking distance. We had arranged a guide so we managed without difficulty.To find things alone from here might have been a bit difficult.

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Suffolk
Level Contributor
239 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel itself is quite nice although a good(40 mins) walk from red square. Room small but quiet and breakfast selection good. Free sauna and steam rooms are excellent . However do not book a taxi through them!! I did so and agreed a price for 30 mins(which I later found out from my guide was a ridiculous price anyway)after EXACTLY... More 

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Natalia S, Генеральный директор at Katerina City Hotel, responded to this review

Dear BurySt_EdmundsTrevor, Thank you for sharing your feedback. I'm delighted to hear that you found our hotel nice & breakfast selection good and room quit. I truly regret that you experienced that unpleasant situation with the taxi-driver. We are working with an official city taxi company which guarantees quality and safety. Unfortunately our taxi-partner was not able to provide a... More 

Earls Colne, England, United Kingdom
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 26, 2015

On arrival was a little disappointed on the appearance of the hotel. The room was very basic but it was clean although a little tired. The best bit about this hotel was the great breakfast and the bar meals. We wanted to run a tab for our three nights but were not able to do this, not that this caused... More 

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LilyaTveryankinaKH, Директор по продажам at Katerina City Hotel, responded to this review

Dear Karen, thank you so much for taking time to post this review! We're glad you liked breakfast & a la carte meals. It's possible to accumulate all expenses on the room account in case you leave your credit card number - I'm really sorry you experienced inconvenience with it. We'll be happy to see you soon again! Sincerely, Lilya... More 

Inverness, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 28, 2015

Made to feel welcome from the moment I arrived, which is not always the case in Moscow, where staff often have a 'we are doing you a favour' attitude'. Julia in particular was good. Restaurant staff were also excellent. Good room, though air con not brilliant. Quiet area. Breakfast was comprehensive, though Russian sausages are not high in meat content.... More 

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Natalia S, Генеральный директор at Katerina City Hotel, responded to this review

Dear pratt_warren, Thank you for taking the time to share your feedback. I'm delighted to hear that your experience with us was good. Look forward to welcoming you back soon! Sincerely, Natalia Sadyrova General manager More 

Colorado
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015

An adequate hotel rated as four star but probably nearer 3. It is conveniently located near the Metro. Breakfast is good and service friendly. On our first night the weather was hot and the air conditioning could not cope once the outside temperature fell it was fine

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 15, 2015

Nothing really special about this hotel...small compact rooms which makes it OK for a night or two. Free internet access on computers in the lobby. Good spa and jacuzzi facilities, although a little strange that locker changing room is not segregated for Men and Women. Excellent western breakfast in the hotel's restaurant was highlight to begin each day. The hote's... More 

Was this review helpful? Yes 1
Natalia S, Генеральный директор at Katerina City Hotel, responded to this review

Dear Cincinnat , thank you very much for your feedback. Very glad to know you found our location convenient and breakfast excellent. Let me make a comment - in fact we have separate changing rooms for men and women. Once again thank you for sharing your feedback and hope to welcome you again at Katerina City. Best regards, Natalia Sadyrova,... More 

St. Petersburg, Russia
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 9, 2015

I booked a suite in this hotel with jacuzzi and spacious room with apprx 40 sqm. The room was really worn out and reminded me of a cabin on an old cruise liner. Maybe my expectations were too high, but the final blow was when it was announced on booking.com that this sweet also had free minibar and I found... More 

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Natalia S, Генеральный директор at Katerina City Hotel, responded to this review

Dear Kai H, thank you for choosing our hotel and sharing your feedback regarding your recent stay. I trully regret that your room was not up to your expectations. Our maintenance team systematically renovate our rooms , but we will double check which of our rooms need redecoration. As for information about mini bar - I would appreciate it very... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed May 29, 2015

Location to start your excursions perfect, your really close to the centrum. Metro is very close. The Hotel stuff, beginning at the reception is absolutly helpful, supportive and friendly. This kind of service you have also in the Restaurant. Rooms side is okay. WiFi is really fast. So to stay there for business or for excursions it is s really... More 

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Natalia S, Генеральный директор at Katerina City Hotel, responded to this review

Dear frank w, thank you kindly for taking the time to share your feedback regarding your recent stay with us. I'm delighted to hear that you enjoyed your time at Katerina hotel. Very glad you found our staff friendly and helpful. Hope to welcome you very soon. Best regards, Natalia Sadyrova GM More 

Helsinki, Finland
1 review
3 of 5 stars Reviewed May 21, 2015

When you are looking for basic accommodation where you certainly get what you pay for, then Katerina is a good option. Run-down property but the location (transport connections) makes up for it. Personnel is friendly and selection of papers available is very good.

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Hotel Review Summarization

What travelers say

  • Red square(12)
  • Metro station(5)
  • Good location(4)
  • Free minibar(4)
  • Very good(3)
  • Friendly and helpful(3)
  • Friendly staff(3)
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