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All 245 Moscow hotels

Moscow Marriott Royal Aurora Hotel

5.0 of 5 Hotel   |   Petrovka St., 11, Moscow 107031, Russia
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Ranked #12 of 245 Hotels in Moscow
A recent review
4 of 5 stars reviewed yesterday
UKRO Glasgow, United Kingdom
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446 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Top Contributor
54 reviews 54 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed for 4 nights recently on business. The overall quality of this hotel is without question. A beautiful building in a fantastic location in the heart of Moscow. Efficient and professional staff and an impressive breakfast buffet. But outside of that eating in the hotel or using room service was very expensive. I would suggest using on of the... More

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Lappeenranta, Finland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Well situated, close to Bolshoi theatre. Service good and the breakfast great. Very clean. Within a walking distance to the Red Square. Do not take the taxi during rush hours - stuck in it for over 1 hour for a very short distance.

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Petra54390, First of all I would like to thank you for having chosen the Marriott Royal Aurora for your recent stay in Moscow. Thank you for taking the time to give us your feedback and for your positive remarks, it is really very important to us. We place great value on your continued relationship with Marriott, and I am... More

Brisbane, Australia
Top Contributor
120 reviews 120 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well situated in central Moscow, 10 minutes walk to Red Square. Showing its age, but rooms are large and clean; bathrooms and sleep quality, both good, Staff are courteous and helpful. Breakfasts adequate, but nothing special.

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Robert A, Thank you very much for your kind feedback. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More

Shropshire
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Compared to the pricey neighbours this offers a good value stay in Moscow. Has a pleasant feel to it and the breakfast room + food is really one of the best compared to many of the hotels in Russia. Just down from Bolshoi and Red Square it is a good location.

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Paul373, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed our hotel. Your opinion is very important to us and I will ensure this is shared with all members of the team. I do hope to have... More

Hyderabad, India
Top Contributor
94 reviews 94 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights and were very impressed with their service. The Jr Suite on the 7th floor was large and well appointed. Access to the 5th floor executive lounge was a great convince where one could relax and have a drink or snack. The reception was maned by courteous staff and the concierge was very helpful to... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Jaytee62, Thank you for your kind words following your recent stay with us at The Marriott Moscow Royal Aurora. I was delighted to read that you enjoyed your stay and I have passed on your feedback to all members of the team. I would be pleased if you were to return to our hotel in the near future. Best... More

Singapore, Singapore
Top Contributor
72 reviews 72 reviews
53 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has great location. Walking distance from red square and high end shopping district in moscow. This alone makes this hotel a serious contender. Check in was executed smoothly. Breakfast buffet is very good. Good choice and with a manned egg station. Waiters at the aurora are friendly (Mikhail stands out for his positive greeting and attitude) and Iwan... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Koreaninsingapore, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More

Cairo, Egypt
Contributor
17 reviews 17 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel for Business and Leisure , near to all the Moscow landmarks. Free wifi was good The hotel needs to be renovated to match the new trends , it looks like the eighties era. Maria from Reception was very professional

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Ashraf2012, Thank you very much for your feedback and your kind words, which are extremely important for us. I am glad to tell you that our hotel will be facing major renovation soon, and I do hope we will be able to live up to your expectations. I hope to welcome you back personally to the Marriott Moscow Royal... More

Park City, Utah
Top Contributor
82 reviews 82 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

by being very "American". Once you walk into the lobby the only way you know you might be in Russia is that there are Matroshka dolls for sale in the gift shop. Yes, the beds were soft, the bathroom and closet areas unbelievably huge. But next time I visit Moscow I will be sure to book a hotel that is... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear sally b, Thank you for choosing our hotel and for your valuable feedback. I was concerned to learn that we did not live up to your expectations, but I do hope to be able to welcome you back to the Marriott Moscow Royal, and we will do our best to make your stay most pleasant. Kindest regards, Ekaterina Zhuravleva... More

Prague, Czech Republic
Top Contributor
290 reviews 290 reviews
41 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What can i say. Speak to Nelly, speak to Vadim, Ruslan or anyone at the Hotel and this guys are good at what they do. I've stayed at this Hotel countless time/whenever i am in Moscow and the service is 'superb'

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Stone S, On behalf of all the team at the Marriott Moscow Royal Aurora may I thank you very much for your comments on Tripadvisor following your stay at our hotel. I was delighted to note that you had a memorable time with us. Recognition and attention to detail are extremely important to us, and I am only too... More

Leicester, United Kingdom
Top Contributor
96 reviews 96 reviews
35 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 13, 2014

On arrival they were a bit concerned about a lost entry paper for registration but as we were only there for three nights it didn't matter. Upgraded to a junior suite which was nice and room service breakfast was timely and tasty. Best touch was arriving back from sightseeing to find a bottle of Russian Champagne and fruit as it... More

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear spanysim, Thank you very much for your feedback, your opinion is very important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora. Kind regards, Ekaterina Zhuravleva Guest Service Manager More

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Additional Information about Moscow Marriott Royal Aurora Hotel

Address: Petrovka St., 11, Moscow 107031, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moscow Marriott Royal Aurora Hotel 5*
Number of rooms: 231
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Also Known As:
Marriott Moscow
Moscow Marriott

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