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Moscow Marriott Royal Aurora Hotel

5.0 of 5 Petrovka St., 11, Moscow 107031, Russia
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Moscow Marriott Royal Aurora Hotel
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Moscow Marriott Royal Aurora Hotel
Moscow Marriott Royal Aurora Hotel
Moscow Marriott Royal Aurora Hotel
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481 reviews from our community

Traveler rating
    282
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

A wonderful hotel and even better staffing. Olga at the front desk sorted out a booking error from the Marriott website ; which was used by my father, a Platinum Elite member, to book my reservation. She upgraded our room and even offered us a complimentary dinner as the hotel's way of sympathizing with our technical issue. The rooms are... More 

Was this review helpful? Yes
Prague, Czech Republic
Top Contributor
343 reviews 343 reviews
42 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cold winter, cold December and on my way back from Vladivostok i stayed for 4 days and it's business as usual. It's 10 out of 10, my favourite Hotel in Moscow and i'll be back here in a few months Thank you guys

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Stone S, First of all I would like to thank you for having chosen the Marriott Royal Aurora for your recent stay in Moscow. Thank you for taking the time out to give your feedback on Tripadvisor and for your positive remarks, it is really very important to us. We place great value on your continued relationship with Marriott,... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for our first trip to Moscow over Xmas. It was a wonderful 4 days. The staff is very friendly. They gave us our pick of 3 different rooms. We were happy to end up on the 5th floor where they have their Executive Lounge which was complimentary for us. Our Russian language skills are ... um, spotty,... More 

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear jamesonpleez, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

Saint Julian's, Malta
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 22, 2014

Stayed 5 nights at the Marriott Royal Aurora Hotel in late November 2014. It was a seamless and comfortable stay. Extremely clean, first class facilities in the gym and pool - accessible 24 hours - and also excellent executive lounge which is open until midnight.

Was this review helpful? Yes 1
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Maltesetrotter, Thank you for sharing your experience at the Moscow Marriott Royal Aurora Hotel on the Tripadvisor. As a valued customer, we appreciate your feedback and are delighted to see that you had a great stay. With a spirit to serve, we take great pride in meeting your expectations. Your feedback is integral to our ability to continue to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

Was there for business. Very calm, comfortable room, breakfast at highest standards, helpful employees. Close to red square and shops. Should i come back with the family, i would definitely consider that hotel again.

Was this review helpful? Yes 1
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Pierre M, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2014

I have been there for business but will certainly return at the same hotel for pleasure. Very nice hotel, nice room well equipped with Wifi. The breakfast is great with good choice. Hotel is located on famous street with all the big shops. Within walking distance from the Red Square, Kremlin, Basilic St Basil. Close to metro station and easy... More 

Was this review helpful? Yes 1
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Bernard D, On behalf of all the team at the Marriott Moscow Royal Aurora may I thank you very much for your comments on Tripadvisor following your stay at our hotel. I was delighted to note that you had a memorable time with us. I am pleased to learn that we lived up to your expectations, and I will... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2014 via mobile

i have been to Moscow over 30 times and always stay at this hotel. It delivers what it promises, with spacious rooms, good service, good options for food and a great fitness Center. It is expensive, but in Moscow you will not find anything cheap. The location is excellent, within walking distance from the red square, just a few meters... More 

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Tribeiro2002, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed the service, the rooms and the food. Your opinion is very important to us and I will ensure this is shared with all members of the teams.... More 

Dover, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

What a lovely hotel to stay ! We booked at the Marriot and we were very satisfied by our stay. The hotel is beautiful from the outside and has a very nice and impressive décor on the inside. Our room was nicely equipped and the bathroom was spotlessly clean. The staff was very polite and friendly and overall we had... More 

Was this review helpful? Yes 1
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear WillF121, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed our hotel. Your opinion is very important to us and I will ensure this is shared with all members of the team. I do hope to have... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed November 17, 2014

The location goes without saying, and it cannot be beaten. The staff are so helpful and very natural about it. The gym is fantastically equipped, and the pool looked nice but it isn't for laps. However, the rooms are veery tired. I was upgraded on both of my last visits and although the rooms were super in terms of size... More 

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Rufus W, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed the service and the food. Your opinion is very important to us and I will ensure this is shared with all members of the teams. I... More 

Moscow, Russia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2014

If you don't care about prices, this is the place to stay in Moscow. The city is big, and not very suited for pedestrians, but this location is really cool for city walks. Literally everything is within walking distance: the Red Square, Bolshoi Theatre, GUM and TsUM department stores, and many other attractions of central Moscow. Service is decent, architecture... More 

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Nossik, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

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Additional Information about Moscow Marriott Royal Aurora Hotel

Address: Petrovka St., 11, Moscow 107031, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moscow Marriott Royal Aurora Hotel 5*
Number of rooms: 231
Reservation Options:
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Also Known As:
Marriott Moscow
Moscow Marriott
Hotel Style:
#5 Romantic Hotel in Moscow
#7 Family Hotel in Moscow
#14 Luxury Hotel in Moscow
#14 Business Hotel in Moscow

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