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Moscow Marriott Royal Aurora Hotel

#16 of 262 Hotels in Moscow
Certificate of Excellence
5.0 of 5
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Petrovka St., 11, Moscow 107031, Russia
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Moscow Marriott Royal Aurora Hotel
Best prices for: 1 room 1 guest
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Ranked #16 of 262 Hotels in Moscow
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Nicholas P Warsaw, Poland
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512 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warsaw, Poland
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I spent 3 nights at Marriott and it was a great experience; the check-in and check-out was great and the staff was amazingly helpful and polite. Everything was great and I would definitely consider staying at this hotel again when I am back in Moscow. The only thing you should be aware with Marriott is that unless you book way... More 

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Nicholas P, Thank you very much for you feedback and your kind words. I am happy to see you were satisfied with our hotel and service, and I do hope to welcome you back personally in the near future. Warm regards, Ekaterina Zhuravleva Guest Service Manager More 

Washington DC, District of Columbia
Top Contributor
99 reviews 99 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel best attribute its the location- that is if you are visiting the center of Moscow, two blocks from the Metro and about a 10 min walk to Red Square and the Kremlin. The Hotel is not new but its clean and comfortable. Staff is very helpful

Was this review helpful? Yes 1
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear MV_Trotamundos, Thank you very much for you feedback and your kind words, this is extremely important to all of us. I am happy to see you were satisfied with our hotel and service, and I do hope to welcome you back personally in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from Moscow, stayed here. Central locations making everything you want to see within walking distance, great, helpful, pleasant staff. Lovely room. Super clean. Can't fault this hotel at all. Would definitely stay here again. Thank you to everyone at the Marriott.

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear LesleyHLondon, Thank you for your kind words following your recent stay with us at The Marriott Royal Aurora. I was happy to read that you enjoyed your stay and I have passed on your kind words to the team. We will all be delighted to see you back in the Marriott Royal Aurora. Best regards, Ekaterina Zhuravleva Guest Service... More 

New York
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The best Marriott I've stayed in the world; super clean and spacious rooms, superb location; welcoming and professional staff with great people's skills. Comfortable stay, and quality amenities. Elite lounge is great. If ever in Moscow don't think twice about this hotel, book it. I will return.

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear rrazzorr, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed your stay with us. Your opinion is very important to us and I will ensure this is shared with all members of the teams. I do hope... More 

Kharkiv, Ukraine
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my second stay at Aurora and it never disappoints. The rooms are large and very clean. Bathrooms seem to be larger than in other hotels. The breakfast is fantastic! The service I very efficient. Their business center operates well - we ran a small conference and only have positive reviews. The location of the hotel could not be... More 

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear VitaliyS1, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More 

Emirate of Dubai, United Arab Emirates
Top Contributor
92 reviews 92 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Marriott Aurora has everything a Marriott should have. It's clean and nice and good. The rooms are big with all of your standard Marriott amenities. But the hotel needs an update. It's as if we were time warped to 1980. The lobby has really strange decor too. Hotel staff was very nice at check in and the concierge helped... More 

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Chrissy S, Thank you for choosing our hotel and for your valuable feedback and for your great comments about the staff. I was concerned to learn that we did not fully live up to your expectations, but I am glad to tell you that our hotel is undergoing a major renovation, and I do hope to welcome you back... More 

Berlin, Germany
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room and bath were spacious with typical Marriott style. The hotel is close to Kremlin, Bolschoi theatre and ZUM department store, was very convenient. Anyway not 5 stars, because when we had breakfast there was a woman from the service coming to us several times that insisted that we still had to pay for breakfast, which was not true.... More 

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Ma C, Thank you for your valuable feedback on Tripadvisor following your stay in the Marriott Moscow Royal Aurora. I am very sorry that you were not fully satisfied with our restaurant service, and I do hope we will have the opportunity to make a very favourable impression on your next visit to Moscow. Whilst I would not wish... More 

helsinki
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 13, 2015

I did in particular enjoy the service mindness of the Staff. The room was well appointed and as I did ask for a quiet room, I got one. I can definitely recommend this hotel for anyone who intends to go to Moscow and wants a premium experience.

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear nallez, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed our service. Your opinion is very important to us and I will ensure this is shared with all members of the teams. I do hope to have... More 

Oslo, Norway
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 1, 2015

I can't find a single fault to mention. The room was huge and just really nice, all at a reasonable price. The service was fab, the staff really friendly, the breakfast first class and the wifi flawless. It's in a top downtown location and they go out of their way to help you with anything from advice to arranging a... More 

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear bdk14539, On behalf of all the team at the Marriott Moscow Royal Aurora may I thank you very much for your comments on Tripadvisor following your stay at our hotel. I was delighted to note that you had a memorable time with us. Recognition and attention to detail are extremely important to us, and I am only too pleased... More 

Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 28, 2015

The location is just awesome! We were here NY Eve 2012, into 2013 and the atmosphere and buzz a 10min walk down the road to Red Square was just unbelievable. Superb location, couldnt have picked better if I tried! The accommodation was excellent, meals, security and staff fabulous. Could not fault the Marriott and would stay here every time. 10mins... More 

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Lisa S, First of all I would like to thank you for having chosen the Marriott Royal Aurora for your recent stay in Moscow. Thank you for taking the time out to leave your comment on Tripadvisor and for your positive remarks, it is really very important to us. We place great value on your continued relationship with Marriott,... More 

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