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All 249 Moscow hotels

Moscow Marriott Royal Aurora Hotel

5.0 of 5 Hotel   |   Petrovka St., 11, Moscow 107031, Russia
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Ranked #12 of 249 Hotels in Moscow
A recent review
5 of 5 stars reviewed 6 days ago
spanysim Leicester, United Kingdom
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425 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Leicester, United Kingdom
Top Contributor
95 reviews 95 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On arrival they were a bit concerned about a lost entry paper for registration but as we were only there for three nights it didn't matter. Upgraded to a junior suite which was nice and room service breakfast was timely and tasty. Best touch was arriving back from sightseeing to find a bottle of Russian Champagne and fruit as it... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear spanysim, Thank you very much for your feedback, your opinion is very important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora. Kind regards, Ekaterina Zhuravleva Guest Service Manager More

East Lansing, Michigan
Top Contributor
108 reviews 108 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

English speakers will find this hotel very accommodating and I couldn't ask more from a tourist hotel. Proximity to the center of Moscow, all the great sites, shopping, and good restaurants would be hard to beat. The morning brunch is terrific and the main restaurant is quite good. Morning coffee service in the room was complimentary. The rooms are larger... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear LaneB45, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed the service, the room and the food. Your opinion is very important to us and I will ensure this is shared with all members of the team.... More

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here several times while we were in Russia for adoption of our four children. The first thing that stood out was the English speaking staff. Made us feel warm and safe. Rooms were very nice and the restaurant was excellent. The hotel is within walking distance to all of Moscow's tourist sites. Hotel has very good Dollar to... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear backermanpa, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed the service and the facilities. Your opinion is very important to us and I will ensure this is shared with all members of the team. I do... More

Padova
Top Contributor
87 reviews 87 reviews
47 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recommend this hotel for its great location, near Bolshoi, Kremlin and best streets of centre of Moscow. As a tourist, you would probably not even need a car. Rooms are very well equipped (maybe I would add a modern coffe maker machine). Staff is very helpful and friendly and breakfast is rich. Wi-Fi connection is free up to six... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Euram, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and service, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service Manager More

Houston, Texas
Top Contributor
92 reviews 92 reviews
65 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of 5 (2 rooms) spent the first 4 nights of our trip here. The hotel is beautiful, well-located and the customer service was excellent. You can walk to Red Square and all the major sights of the city. When visiting Moscow, it is very nice to stay at a hotel where the staff all speak English. Once you... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear LynnDB, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I was very pleased to read that you enjoyed the service, the room and the food. Your opinion is very important to us and I will ensure this is shared with all members of the teams.... More

London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Central Moscow is now full of 5-star hotels, and while a few years ago the Aurora might have been near the top of the list, it no longer comes close to that position in my opinion. While the components you would expect to find on a checklist for a 5-star hotel are all there, they do not add up to... More

Was this review helpful? Yes 1
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Norriz, First of all, I would like to thank you for choosing Marriott Moscow Royal Aurora for your Moscow stay. Thank you also for taking the time out to give us your feedback - it is very important to us. I was concerned to see that we failed to live up to your expectations, and I am happy to... More

London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very good standard of service. Big rooms and all the things that Marriott excels at are there. Excellent breakfast too. My only gripe is the cost - it's too expensive for what it is, and the extra charges for things like in room wifi are not acceptable when the room rate is this high.

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear RamblingWungle, I would like to thank you very much for your comments on Tripadvisor regarding your stay at the Marriott Moscow Royal Aurora. I am happy to inform you that as of July 2014 we have free WiFi in all guest rooms. I do hope to have the pleasure of seeing you again soon at the Marriott Royal Aurora!... More

Melbourne
Contributor
16 reviews 16 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 13, 2014 via mobile

Stayed here for 2 nights as part of a Tour package! Rooms are fine and spacious,breakfast good. But on arrival we were handed our keys and YES thats it! Not what time breakfast was or how are you? The lift is over there! Or how was your trip?When asked what was our room number the male reception said it's on... More

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EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Kaz012, Thank you very much for sharing your feedback following your stay at the Marriott Royal Aurora. I am sorry to see that you were not satisfied with our services - we take your comment very seriously and will thoroughly investigate the situation to avoid repetition. As to not telling your room number - we normally do not do... More

Dubai, Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 9, 2014

The hotel is located at walking distance ( 10 min.) from Kremlin and Red Square. In the centre of Moscow close to restaurants and supermarket GOeM. The food in the Atrium restaurant is very good, and reasonable in price and of a high quality. My wife took an apple-strudel as dessert had to wait for 25 min but was fresh... More

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear RedPAT46007, Thank you very much for your feedback and your kind words, which are extremely important for us. I was happy to learn that you were satisfied with our hotel and especially our restaurant, and I do hope to welcome you back personally to the Marriott Moscow Royal Aurora in the near future. Kind regards, Ekaterina Zhuravleva Guest Service... More

Warminster, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

Marriott hotels are a symbol of quality worldwide and this establishes a predictability of comfort far from home. In many destinations I like to stay at a "local" hotel, but when one is so far from home and the political rhetoric has been stepped up, also in a city where so little English is spoken, there is just a certain... More

Was this review helpful? Yes
EkaterinaGSM, Guest Relations Manager at Moscow Marriott Royal Aurora Hotel, responded to this review

Dear Michele C, On behalf of all the team at the Marriott Moscow Royal Aurora may I thank you very much for your comments on Tripadvisor following your stay at our hotel. I was delighted to note that you had a memorable time with us. I am happy to learn that we lived up to your expectations, and I will... More

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Additional Information about Moscow Marriott Royal Aurora Hotel

Address: Petrovka St., 11, Moscow 107031, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moscow Marriott Royal Aurora Hotel 5*
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Also Known As:
Marriott Moscow
Moscow Marriott

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