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Moscow Marriott Grand Hotel

#20 of 262 Hotels in Moscow
Certificate of Excellence
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Tverskaya St., 26/1, Moscow 125009, Russia
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Moscow Marriott Grand Hotel
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797 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Very pleasant hotel, nice room, good breakfast and most staff are helpful. Internet access good. Can recommend ! Swipe used for lift for extra security which is a good thing. Umbrellas available for those wet days. It all helps.

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los angeles
Contributor
19 reviews 19 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

this hotel is in a good location. very close distance to the metro station (you can walk there in 5 min time) , restaurants and some bars. the service of the staff is good, although the check in wasn't as I expected it to be. No one even offered to help with the luggage. They respond fast to requests and... More 

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Greetings from Marriott Moscow Grand Hotel! First of all, thank you very much for choosing the Marriott Moscow Grand Hotel for your recent stay in Moscow! We very much appreciate that you spent your time to complete feedback on the site to sharing experience of your stay with us. It helps us to improve our service and facilities.... More 

Haifa, Hefa, Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel location is very good. 10 min to Red Square, good food places around, supermarket and coffees places. Room I get was with 2 beds instead of one. That was really disappointed. Everything else very good

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Pavel, Greetings from Marriott Moscow Grand Hotel! First of all, thank you very much for choosing the Marriott Moscow Grand Hotel for your recent stay in Moscow! We very much appreciate that you spent your time to write feedback to sharing experience of your stay with us. It helps us to improve our service and facilities. Always we are... More 

Senior Contributor
27 reviews 27 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent a night here whilst transiting through Moscow. The hotel is conveniently located and the metro is walking distance. Across the road are some nice restaurants. I was surprised to be interrupted in the evening to have my minibar locked up in preparation for the child out the following day. Bizarre. But the staff were otherwise polite and friendly.

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Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Sanjay, Thank you for choosing Marriott Grand Hotel during your last visit to Moscow and for taking the time to share with us your feedback. You indicated in your response that your stay was enjoyable exept an issue with minibar locking. Please accept our sincere apologies for the inconvenience you have experienced. We take great pride in ensuring our... More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Marriott in central Moscow location. Liked the gym in particular. Decent service in Lobby Bar, typical good food. Rooms large but a bit dated. Breakfast ok but a bit too busy for my liking. But overall very good comfortable and well located hotel.

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Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Marcel, Thank you for choosing the Marriott Grand Hotel when visiting Moscow. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive these compliments. Everything we do is aimed at... More 

Senior Contributor
32 reviews 32 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I read the good and the bad comments of this hotel, and the bad ones kind of scared me, but me and my husband just loved this place. It's location is excellent, the restaurants are the best! All the staff were just amazing! Everything was neat. And the best thing of all were the prices, I don't think you'll get... More 

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Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to leave a feedback on the site. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a... More 

New York City, New York
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I am visiting Moscow for the first time. This is a business trip. I am happy to say that I really have enjoyed my stay here at the hotel. The room and public spaces are very clean and well-decorated. The front-desk staff is friendly and helpful. This is the first country I've been to where I don't speak the language... More 

Was this review helpful? Yes
Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share your experience of stay with us. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations about our staff and facilities. It... More 

Crossford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First trip to Moscow and had chosen this hotel on line on basis of value and central location. The staff were friendly and helpful, room was very comfortable - although not a great view. We didn't use any of the hotel facilities - it was just a base, but it was ideal for that. Easy 15 minute walk to Red... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our hotel. It is always a great pleasure to receive these compliments and I will make sure that... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived in the early morning on 2 May. We'd warned the receptions in advance about the early arrival and they'd assured us that they would be able to check us in at no extra cost, provided there are rooms available. However when we arrived, the receptionist said that they can do it only at 50% of the 'hotel rates,... More 

Was this review helpful? Yes 2
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we... More 

Warsaw, Poland
Top Contributor
92 reviews 92 reviews
52 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First time staying at this hotel, previously only eaten here. My checkin was smooth and efficient, my room was on the 5th floor, it was large and clean. The free internet was a good speed and sufficient for Skype etc.

Was this review helpful? Yes 1
Sinan K, Генеральный директор at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. It is always a great pleasure to receive these compliments. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you... More 

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