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Moscow Marriott Grand Hotel

#19 of 260 Hotels in Moscow
Certificate of Excellence
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Tverskaya St., 26/1, Moscow 125009, Russia
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Moscow Marriott Grand Hotel
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Moscow Marriott Grand Hotel
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Moscow Marriott Grand Hotel
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768 reviews from our community

Traveler rating
    390
    272
    71
    29
    6
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66
145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nicosia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had to stay due to conference event. The staff was very friendly and helpful. The rooms were clean but little small, maybe they need some renovation soon. The two days out of three that I have stayed, the lifts had some problems and we had to use only one lift that caused some queuing. Generally it is a nice hotel... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

A very busy and potentially stressful business trip was made a lot more pleasant by the lovely staff at Marriott Grand. I have to say a particular thanks to Margarita on reception who sorted out a potentially disasterous reservation snafu and found me a great room, quiet and comfortable. And the gym and spa made it easy to fit in... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our hotel. It is always a great pleasure to receive these compliments and I will make sure that... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Marriott Grand is tucked away down a small one way street off the main road in the centre of Moscow. It being Moscow, traffic is pretty horrendous surrounding the hotel particularly during rush hour. All in all, the hotel was very grand, the room's also. The staff were welcoming and extremely pleasant and helpful. One word of advise, if you... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about helpful staff, good rooms. It is always a great pleasure to receive these compliments and I will make... More 

Utsunomiya, Japan
Top Contributor
85 reviews 85 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

This is convenient if you wish to visit the Kremlin and other center city sites. The staff is excellent and friendly. They speak good English and try hard to help you. One of the nicest of the Marriotts in the center of a city

Was this review helpful? Yes 3
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about nice staff. It is always a great pleasure to receive these compliments and I will make sure that... More 

New York, New York, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband, sister in-law, her boyfriend, and I stayed at this location for 3 nights. The staff were very friendly, location was in-between SVO aeroport express and the Kremlin (about 15 min walk each way), and rooms were very comfortable (although one bathroom had an odd smell). Spa, pool, and hottub were very nice - we spent 2 nights there... More 

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about friendly staff, good location of the hotel, comfortable rooms. It is always a great pleasure to receive these... More 

Prague, Czech Republic
Top Contributor
379 reviews 379 reviews
45 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the 3 of my favourite Marriott in Moscow. Aside from the close proximity to the Red Square, the public transport, heartbeat of Moscow and the best of Russian Hospitality this is just simply Grand in every way

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our hotel. It is always a great pleasure to receive these compliments and I will make sure that... More 

Istanbul, Turkey
Top Contributor
155 reviews 155 reviews
61 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Property is perfectly located on the famous Tverskaya. We took the train from the airport, had one change and landed to couple of minutes walking distance away from the hotel. Excellent way to beat the traffic. It is some 10- 15 min walk from the Kremlin. We did enjoy the walk with a lot of sightseeing alternatives on the route.... More 

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about nice lobby area, clean rooms, good reception staff. It is always a great pleasure to receive these compliments... More 

Hyde, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked 3 nights through hotels.com at the Marriott Grand. When we arrived as a family of 4, we were shocked to see that our room had a King size bed - and nothing for the teenage children! We returned to reception and after a few minutes confusion, phone calls were made and Anna, the front office Manager, took charge... More 

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about Anna, Front office Manager. It is always a great pleasure to receive these compliments and I will make... More 

Rijeka, Croatia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located quite near Kremlin and red square ( only about 15 minutes walking) and very near one of the Metro stations (Maiakovskaya) this hotel offers basic for good and comfortable stay in Moscow. Rooms are comfortable, without exceeding in luxury or space. Free Wi Fi is working very well, and the range of TV programs in many languages is good.... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about comfortable rooms, good Breakfast buffet. It is always a great pleasure to receive these compliments and I will... More 

uk london
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Would start this review from thanking Front Desk ( especially Leonid), Housekeeping, room service and Andrey from the Bar for very welcoming service and great experience. However it seems to me that this hotel failed deliver 5* quality as there is no concierge desk they used to have and it clearly shows they are trying to cut costs down. That... More 

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing Marriott Grand Hotel during your last visit to Moscow and for taking the time to share with us your feedback. We always strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I am sorry that your experience did not fully meet your expectations; please allow... More 

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