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Moscow Marriott Grand Hotel

#23 of 265 Hotels in Moscow
Certificate of Excellence
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Tverskaya st., 26/1, Moscow 125009, Russia
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A charming Moscow weekend
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1 room 1 guest
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Moscow Marriott Grand Hotel
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877 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for three nights in August 2015. Prior to arriving they sorted out our letters of invitation, which is needed to obtain a visa for getting in to Russia. This was sorted within a few days via email, although finding the correct email address was a bit of a pain, although this was more down to Marriotts general web site... More 

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Colombo, Sri Lanka
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Pretty nice hotel in a central location. The rooms and bathrooms were fairly small but up to European 4-star standard. The metro station was just a couple of blocks away, so it was very easy and cheap to get about. Very few locals speak English, but we managed to find an official at each station who helped us to figure... More 

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. It is always a great pleasure to receive these compliments. Please accept our sincere apologies for the inconvenience you... More 

Washington DC, District of Columbia
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is well located in an upscale area of the city fairly close to Red Square and the Kremlin. The hotel was nicely designed: attractive lobby, glass elevators, and great fitness center including a decent sized heated indoor pool. Rooms are very spacious but furniture, while in good condition, is somewhat dated. Club level amenity on 8th/9th floors has... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. It is always a great pleasure to receive these compliments. Everything we do is aimed at providing you with... More 

New Delhi, India
Level Contributor
190 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First trip to Moscow, took quite some time researching on which hotel to stay. Courtesy Tripadvisor, zeroed in on Grand Marriott. And it turned out to be a hotel as we had expected. Great location, great service, comfortable rooms. A recommendable hotel

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. It is always a great pleasure to receive these compliments. Everything we do is aimed at providing you with... More 

Liphook, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

I have used the Moscow Grand Marriott for many years on business trips to Moscow. The central location is excellent and have always experienced the Marriott high standard of service and accommodation. However, this visit has changed, the staff seem miserable and the hotel has become a tourist hotel as opposed to a 5 * business hotel. This week the... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Moscow Marriott Grand Hotel. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet... More 

Leicester, United Kingdom
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked back in April and got a good offer of 5 nights in mid August with my wife. A really class hotel with facilities to match. Staff (all speaking English to various degrees) were very friendly and helpful, Rooms were excellent and spacious; minibar (if required), coffee/tea facilities, multi-channel tv, free Wi-Fi, gym, pool/Jacuzzi. Restaurant/bars downstairs (but we preferred to... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our staff and hotel’s facilities. It is always a great pleasure to receive these compliments. Everything we do... More 

Sydney, Australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here two nights. The room was very comfortable, large and clean, and it overlooked the courtyard so was bright and quiet. Air con worked well as it was mid to high 20s outside and the room stayed cool. Bathroom was large with a shower over the bath with a bit of a high step but the shower was... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our staff, breakfast at the restaurant and hotel’s facilities. It is always a great pleasure to receive these... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed here for five nights on business and loved it. Very convenient to Red Square and restaurants. Had very nice breakfast buffet each morning with good choices. Nice gym with pool and hot tub. Staff friendly and efficient. The price made it a great value for the money. Would for sure stay here again if visiting Moscow

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations about our staff and hotel facilities. It is always a great pleasure to receive these compliments. Everything we do... More 

Oxford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed in this hotel 10 - 12 times and loved it every time. You need to take the time to get to know the staff as they wont initiate conversation, but it is well worth the effort. The staff are professional, but helpful and friendly. The quality of the food is excellent. Drinks are expensive, but the same as... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. It is always a great pleasure to receive the compliments. Everything we do is aimed at providing you with... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel, great location, great service. As a Marriott Hold member we stayed at the executive floor which was great. Rooms were huge, always clean, nice comfortable sheets and everything you can think of. The launch was with great food, lots of varaities and with good service, always with a smile.

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. It is always a great pleasure to receive the compliments. Everything we do is aimed at providing you with... More 

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