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Moscow Marriott Grand Hotel

#21 of 263 Hotels in Moscow
Certificate of Excellence
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Tverskaya st., 26/1, Moscow 125009, Russia
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A charming Moscow weekend
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Moscow Marriott Grand Hotel
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I was here for 1 night but I have to say that this hotel is for people who definitelly need luxus :) I was overhelmed from reception, rooms and accommodation of the hotel. Breakfast was very tasty. Come back in future...

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciation of our efforts. It is always a great pleasure to receive compliments from our guests. Everything we do is... More 

cardiff
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The GM , Sinan and his team are doing a superb job of continuously improving an already high standard of service. The team must be congratulated and highly commended . The hotel is well positioned for tourists and business people and is a superb base from which to explore Moscow There are a number of well rated restaurants within walking... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciation of our efforts. It is always a great pleasure to receive compliments from the guests and I will make... More 

Keith, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a week, it is a lovely hotel. The rooms were nice but could be brightened up a bit. The room we were in at first was right opposite a bar The voice, we are fairly light sleepers and were woken by the music although it wasn't that loud. We asked to be moved to a quieter... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciation of our efforts. It is always a great pleasure to receive compliments from the guests. However I would like... More 

Singapore
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A great hotel, with great facilities in a good location for exploring the city. We walked to the river, the zoo and the museum of modern art. It is right next to two metro stations which can take you to the Kremlin or Gorky park. Really good breakfasts and very helpful and friendly staff. We got a great deal when... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive compliments fron the guests. Everything we do is... More 

New York
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

At one time it was the among the city's best and commanded a ridiculous $1000 night premium on a busy weekend. With the continuing boom in the city economy, the Ritz, National, Kempinski and others have raised the bar and this Marriott property has not kept pace. Tired decor, a brusque staff, and oddly undrinkable coffee have not kept me... More 

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Please accept our sincere apologies for the inconvenience you may have experienced. You’re a valued customer; everything... More 

London, United Kingdom
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago

No exactly the kind of standard you would expect for a Marriott hotel. The hotel is very centrally located, near the Red Square. Very nice lobby but contrast with the spacious rooms which would need to be redecorated. Good breakfast and very attentive staffs. Overall a good experience but to be little bit picky, it lacks the usual "Marriott" plus... More 

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Mr. Raphael, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. Always we are delighted to provide Brilliant Memorable Experience for our Guest and we understood from your overall satisfaction there is a room to improve. We take great pride in ensuring our... More 

New York City, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is clean and modern. Rooms were spacious, with two nice size queen beds. The location is excellent - a block from one metro stop and a few blocks from another (that has several lines). It was about a 20-25 minute walk to the Kremlin. WiFi worked well, as did the television. The staff was mostly friendly, but the... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Thank you for taking the time to share your thoughts regarding... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first time in Moscow. The hotel is acceptable, nicely decorated although somewhat dated. The room was comfortable and the A/C was weak but ok. At one time we innocently we sat down at the Lobby bar and ordered 2 teas and one slice of cheese cake. We were shocked when the check arrived to see the charges... More 

Was this review helpful? Yes 2
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was satisfactory except prices in your lobby bar. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

It is in a very central area of the city and has a beautiful lobby. Rooms were spacious for a large city and beds were comfortable. Staff did their best to be helpful in every way. Breakfast was very good with loads of choices. Would definitely stay there again.

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us the feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive compliments. Everything we do is aimed at providing... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Well located (close to red square and shopping area) Hotel a bit old, room was ok but not outstanding at all A bit disappointing for a Grand Mariott I was expecting something more in the details and with stronger services Room a bit disapointing

Was this review helpful? Yes 1
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us the feedback concerning your stay. You indicated in your response that your stay was unsatisfactory because our facilities did not meet your expectations. Please accept our sincere apologies for the inconvenience you may have experienced. We take great... More 

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