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Moscow Marriott Grand Hotel

#21 of 263 Hotels in Moscow
Certificate of Excellence
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Tverskaya St., 26/1, Moscow 125009, Russia
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Moscow Marriott Grand Hotel
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816 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good service, nice loby, good (but expensive) bar and lounge, rewarding breakfast. All in all nice place to stay, don't (!) even try the restaurant, cooking is probably not the strong side of this hotel. If your are hungry try the very good lounge menu.

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London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We chose Marriott Grand Hotel during our first stay in Moscow as it was situated conveniently for our sightseeing schedule and it had very good reviews. And it delivered - everything was impeccable. We even got an upgrade to a studio room as they run out of doubles due to some large groups staying there at the time.

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive these compliments. Everything we do is aimed at... More 

London, United Kingdom
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good quality hotel with large and comfortable rooms. Good for business, but for a tourist stay this is a bit too far from Red Square and the Kremlin, there are several comparable hotels nearer. There are plenty of places to eat nearby. Good fitness centre but the real let-down is the room service breakfast: very poor in what is delivered... More 

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Moscow Marriott Grand Hotel with us. I was disappointed to hear about your experience with our Room Service. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas... More 

San Antonio, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I found this hotel to be very conveniently located, larger rooms and much larger bathroom than we find typically in Europe. We really liked this hotel. The staff was attentive, our room was more than adequate with a really nice bathroom. Wifi in the room is free, and they even have Summer Tea available in the lobby -- refreshing on... More 

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.... More 

Fort Lauderdale, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is within easy walking distance of the Kremlin and Red Square. The rooms were quite large and comparable to the better Mariott hotels in the U.S. The amenities and service were excellent and all in all it was a great value.

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. I would like to express my personal thanks for sharing with us your appreciations of our efforts. Everything we do is aimed at providing you with an excellent hotel experience and your feedback... More 

Tehran, Iran
1 review
5 of 5 stars Reviewed 1 week ago

Stayed there for 4 days Some staff didn't know fluent english. Same routine breakfast every day but it was decent.They didn't provided slippers at that moment and no sewing kit in the rooms. The internet speed was great . Overall, it was a great stay :)

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. Meanwhile your comments about breakfast were taken very seriously. Starting next week we will rotate breakfast line. We always happy to fulfill any request. Our bellboys can bring you dental or shaving kit... More 

Moscow, Russia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

You'll get the basics here, but not much more. Thankfully for Moscow the showers are American standard (hot water, adequate pressure). Internet is good in the rooms. Food in the executive lounge is nasty; elevators are too few. But it's not expensive, so perhaps one can't demand all that much. If I were a tourist I'd perhaps choose to stay... More 

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Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Ms. Cassandra, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to share with us your feedback concerning your stay. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately,... More 

Calgary, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are nice and staff are friendly. Easy walking distance to Red Square. Has a very nice lounge and dining areas. Wifi is free. Only negative is price of room service and drinks relative to Moscow generally (720 Rubles for coffee; 480 for small orange juice); but this is to be expected from a upper end chain hotel.

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to write a comment. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to... More 

new jersey
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

At Marriott for five days in April....hard to find better for the price...Kremlin easily walkable, but Metro located one block away....Rooms are big and comfortable...concierge very helpful...After very active days, the health facility is fantastic...good gym equipment with great pool, jacuzzi and wet sauna...would definitely stay there again when in Moscow!

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments and sharing your experience with the Moscow Marriott Grand Hotel. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations.... More 

Melbourne, Victoria, Australia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

Very pleasant hotel, nice room, good breakfast and most staff are helpful. Internet access good. Can recommend ! Swipe used for lift for extra security which is a good thing. Umbrellas available for those wet days. It all helps.

Was this review helpful? Yes
Sinan K, General Manager at Moscow Marriott Grand Hotel, responded to this review

Dear Guest, Thank you for choosing the Marriott Grand Hotel when visiting Moscow and for taking the time to complete feedback. We are delighted that your stay with the Moscow Marriott Grand Hotel was enjoyable. I would like to express my personal thanks for sharing with us your appreciations of our efforts. It is always a great pleasure to receive... More 

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