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Novotel Moscow Centre

Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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Novotel Moscow Centre
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718 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Tallinn, Estonia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very good location few steps from Metro station. Got a room 4 hours earlier than official check-in. Helpful and polite staff. General impression is that the room needs an impressive cleaning. Conditioner is not well regulated- managed to get hot and cold 20 times during the night. Havent tried breakfast, as per hotel staff there is a lot of breakfast... More 

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Yorkton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The breakfast does not have bacon.The staff is great and friendly. The beds are a bit hard, but all in all the hotel's location is good, great access to the metro, buses and taxis. Check in and check out is very fast.

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Singapore, Singapore
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel. ...Ideally located close to the expo center and at walking distance from the subway. Large room with everything required. Clean Good wifi Large selection for breakfast When i stayed there. ..The hotel had a problem with the hot water. ..it was fixed during the day. Everything was fine. ..but i think overall the service and experience was... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 5 nights and found it to be most comfortable. It was located close to the Metro and therefore made it closer to the various places to see in Moscow. It is clean, the bathroom is well appointed and the beds, while not totally suited to me, weren't too bad. Breakfast is provided should you... More 

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Calcutta
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very basic. No face towel. Plastic Glass. No extra like shoe shine or sewing kit. breakfast room inadequate to cope up the rush. Not enough crockery/cutlery. Complicated coffee machine not manned. Unfriendly floor staff always looking at the guest with loathing eyes. Reception staff not helpful unless you have booked a service through the hotel.

Was this review helpful? Yes 1

Travelers are raving about these Moscow hotels

Bangkok
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were able to book a superior room at a very good price partly because the rubles was very cheap at the time. For the price we paid this hotel is really very good. It is what you expect from Novotel, modern clean comfortable rooms with the usual amenities, pleasant staff etc. What you don't get is any unique character,... More 

Was this review helpful? Yes 1
Oslo, Norway
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with 3 friends. Arriving late at night we had booked 2 rooms, but they didn't have rooms with single beds. Without a moment's hesitation they booked us into 4 singles, which was great.No extra charge. That's what I call great service.The rooms were big, clean. We didn't have breakfast at the hotel, but there were... More 

Was this review helpful? Yes 2
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for such warm words about our hotel! We were very glad that you appreciated our rooms, location and staff helpfulness! Thank you once again and we are looking forward to see you next time in Novotel Moscow Centre! Best regards, Olga Merinova Front Office Manager More 

Bangkok, Thaïlande
Level Contributor
174 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Another visit at Novotel Moscow center , I have to admit this is better than before , been upgraded to a bigger room , flat screen Tv , bathroom are still small but that's fine. Good choices of programs , breakfast has been down a bit compare with my last visit , much less choices than before but still ok.... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank you for review! We are glad that you noticed the improvements which were made during last year! We changed towels, TV-sets and provide each guest with complimentary bottle of water on daily basis. We are planning further renovation that will bring our product to the Novotel Brand level. We will be happy to... More 

ENGLAND
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stopped here for a week. The maid services were very efficient the room was huge and the staff were friendly. Free wifi. Right next to one metro and another a few hundred yards away. Didn't have any food, were able to eat in the vicinity at various restaurants and buy food in the supermarket next to Novoslobodskaya metro (big... More 

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank you for sharing opinion about us! I’ve shared your comments about good housekeeping service, room, Wi-fi connection, staff and location with all team and we are very glad that we met your expectations. The team of the hotel is always at your service and we will be happy to welcome you next time... More 

Virginia USA
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 21, 2015

We stayed here during our Moscow visit. We were pleasantly surprised. Clean spacious rooms, decent service and a bountiful breakfast buffet. Rooms were well equipped and the hotel is very convenient to metro. The bar strangely served only beer, no wine, no spirits. No explanation. Didn't bother us, but some of the party were irate!

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Center hotel! Your comments are very important for the team, as it helps to improve our service for our clients. We are really glad that you found our room, breakfast and service very good! Regarding your comment on the alcohol, we are glad to announce, that we have already finished the extension... More 

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