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Novotel Moscow Centre

4.0 of 5 Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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Novotel Moscow Centre
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606 reviews from our community

Traveler rating
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    42
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Schaffhausen, Switzerland
Top Contributor
122 reviews 122 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: It's right next to Mendelevskaya metro station (you go out of the metro and are 100m from the hotel entrance which is great to commute within Moscow. You can also easily get to/from SVO airport, as Belorusskaya station is just one metro station away and from there you take the AeroExpress. The area around the hotel is not really... More 

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Zomba, Malawi
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very well placed hotel with reasonable price and good and helpful staff. The reason for not giving it a 5-stars rating is that having booked and paid through Expedia, I had to pay the laundry service in cash at the desk before getting my laundry delivered. And nobody will tell you about that, so to get my socks back I... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you so much for your comments on tripadvisor.com! We are very glad that you valued staff helpfulness and reasonable prices. Please accept my sincere apologies for the incoveniences during your stay with laundry service. I would also like to re-assure you that I have personally taken the necessary steps to avoid such situations from happening again. Regarding... More 

Glasgow, Scotland, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here earlier last year. At the time the hotel was still being finished. This time all the work is now complete and the hotel is well run, clean and comfortable. My only grouse was the bar prices. They were so high I could eat out at a normal restraint with a glass of beer for the price of... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear guest, Thank you for choosing Novotel Moscow Centre and sharing your opinion here about your stay. We are glad that you noticed improvements in the hotel. Regarding you comment on the price in the bar I have forwarded it to our Food and Beverage manager and she will have a research on the prices in the market in order... More 

Whitehorse, Yukon Territory, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

this was a great hotel by any means. ESPECIALLY on short notice. It was Christmas in Russia and there was a beautiful tree in the lobby. It was close to Metro and the armed forces museum. which is a must see.TGI Friday's is also very close and a very nice sushi bar up the street. The Breakfast buffet had everything... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel. I’ve shared your comments with all team and we are happy that you valued our location, room cleanliness and christhmas decorations. We are always welcome you back in Novotel Moscow centre! King regards, Olga Merinova Front Office Manager More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed October 28, 2014

The hotel is clean and well presented. My view is that is falls between average and good. The room was a standard twin room which was pleasently large for two with a good size bathroom. Very clean tidy with a goos if not generous supply of towels and toiletries. Complimentry bottled water was a suprise and welcome. The view from... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you very much for your comments! We are glad that you liked our rooms and complimentary bottle water on daily basis. Regardig your comments about the interior in the lobby, I have forwarded your comments to our Head office and hope that they will put it in future renovation plan. We will be delighted to see you... More 

dublin
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 27, 2014

Its not really four star more three and a half but the staff are pleasant and it's sitaution is ideal. Right on top of a metro station. The metro can be a little daunting at first but after a day we were whizzing around Moscow at 50 cent a trip. The gym is good. The bar is adequate. I didn't... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of all team we thank you for your comments about your stay. We are very glad that you found our staff and location convenient. Concerning your comments about the price for breakfast I’m happy to inform you that the price depends on the huge variety of dishes on the buffet. If you would like to have... More 

Barcelona, Catalonia, Spain
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 22, 2014

This hotel tends to be expensive compared to other cities, however compared to the general prices in Moscow, it is fine. The rooms are okay. I tend to repeat due to the location, it is very near the metro station and that it is a plus. Also, there is a little commercial centre on the way to the metro. If... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing our hotel and your feedback about the stay. We are very glad that you found our location and diners in the restaurant nice. Regarding your comment on the improvement of the value for money you will be glad to know that we have seasonal promotions available on our accorhotels site or purchase our Le... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

I was stayed at Novotel in Moscow and have a great location, just around the corner is the subway, 3 stops from Red Square. breakfast is fine but need more variety, dinner very good, the service at night in restaurant is very good, better than morning, big rooms, good installations, dont like carpet on the floor, in general good hotel... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you very much for your comments! We really appreciate your opinion and are glad that your stay met your expectations! Regarding your comments about the carpet in on the floor, I’m happy to inform your that we are going to change according to our renovation plan. We will wait for you next time in Novotel Moscow Centre!... More 

Ireland
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 12, 2014

This hotel is well situated beside a metro stop so you are only a few stops away from Red Square area. The area its in has a few good restaurants (nice Georgian restaurant across the road from it) and a supermarket which is very useful. There's an ATM in the hotel as well which is great. Staff in reception are... More 

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, First of all, let me thank you for sharing your opinion with us. Your feedback is very important to everybody of our team because it gives us the opportunity to learn first-hand what our valuable guests think about our services. We are glad that you liked reception staff, room cleanness and the location. I have forwarded your comments... More 

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Additional Information about Novotel Moscow Centre

Address: Novoslobodskaya St., 23, Moscow 127055, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Moscow Centre 4*
Number of rooms: 255
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Also Known As:
Novotel Moscow Centre Hotel Moscow
Accor Moscow Centre
Moscow Novotel
Hotel Style:
#32 Family Hotel in Moscow
#59 Luxury Hotel in Moscow
#66 Business Hotel in Moscow

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