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Novotel Moscow Centre

4.0 of 5 Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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Novotel Moscow Centre
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626 reviews from our community

Traveler rating
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    178
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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Top Contributor
115 reviews 115 reviews
90 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the better Novotel properties in Europe (that will include Western Europe - its better than say than the Amsterdam West property). Nice, clean, centrally located, great staff - a winning combination. Will repeat.

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Center hotel and giving your high opinion in comparison with other hotels of our brand. We were very glad that you appreciated our rooms, location and staff. It is a great pleasure for us to realize that we made your stay as nice as possible. Best regards, Olga Merinova Front Office Manager More 

Bologna, Italy
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is really close to the Mendeleevskaja and Novoslobodskaja stations. Just 10 minutes to Red Square! The rooms are wide and comfortables, good wi-fi signal and clean bathroom and linens. The breakfast is really good and various, a lot of fruit, I was so happy! Just a little problem: the person who cleaned the room always arranged differently my... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear valued guest, On behalf of General Manager let us to thank you for your comments! We are very glad that you liked our location, rooms and quality of breakfast. Please, accept our sincere apologies for the inconvenience caused to you by your room cleaning. What a pity we did not get an opportunity to discuss this issue whilst you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel , everybody friendly , nice location in to the centre of Moscow you fill safe with a lot of security people . Rooms are very big and very very clean with a huge bathrooms , the restaurant is nice for dinner with a good atmosphere and reach breakfast

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for your comments about the stay in our hotel! We are really glad that you found our rooms, location, restaurant and staff very good. It is a great pleasure for us to realize that we made your stay as nice as possible. We will be happy to see you again in Novotel Moscow... More 

Schaffhausen, Switzerland
Top Contributor
125 reviews 125 reviews
37 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 6, 2014

Location: It's right next to Mendelevskaya metro station (you go out of the metro and are 100m from the hotel entrance which is great to commute within Moscow. You can also easily get to/from SVO airport, as Belorusskaya station is just one metro station away and from there you take the AeroExpress. The area around the hotel is not really... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for taking the time to share your opinion. Your comments are very important for the team, as it helps to improve our service for our clients. I’ve shared your comments about Food&Beverage and location with all team and we are very glad that we made your stay with your children so pleasant. Regardig your comments about... More 

Zomba, Malawi
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 23, 2014

Very well placed hotel with reasonable price and good and helpful staff. The reason for not giving it a 5-stars rating is that having booked and paid through Expedia, I had to pay the laundry service in cash at the desk before getting my laundry delivered. And nobody will tell you about that, so to get my socks back I... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you so much for your comments on tripadvisor.com! We are very glad that you valued staff helpfulness and reasonable prices. Please accept my sincere apologies for the incoveniences during your stay with laundry service. I would also like to re-assure you that I have personally taken the necessary steps to avoid such situations from happening again. Regarding... More 

Glasgow, Scotland, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 17, 2014

I stayed here earlier last year. At the time the hotel was still being finished. This time all the work is now complete and the hotel is well run, clean and comfortable. My only grouse was the bar prices. They were so high I could eat out at a normal restraint with a glass of beer for the price of... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear guest, Thank you for choosing Novotel Moscow Centre and sharing your opinion here about your stay. We are glad that you noticed improvements in the hotel. Regarding you comment on the price in the bar I have forwarded it to our Food and Beverage manager and she will have a research on the prices in the market in order... More 

Whitehorse, Yukon Territory, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

this was a great hotel by any means. ESPECIALLY on short notice. It was Christmas in Russia and there was a beautiful tree in the lobby. It was close to Metro and the armed forces museum. which is a must see.TGI Friday's is also very close and a very nice sushi bar up the street. The Breakfast buffet had everything... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel. I’ve shared your comments with all team and we are happy that you valued our location, room cleanliness and christhmas decorations. We are always welcome you back in Novotel Moscow centre! King regards, Olga Merinova Front Office Manager More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed October 28, 2014

The hotel is clean and well presented. My view is that is falls between average and good. The room was a standard twin room which was pleasently large for two with a good size bathroom. Very clean tidy with a goos if not generous supply of towels and toiletries. Complimentry bottled water was a suprise and welcome. The view from... More 

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you very much for your comments! We are glad that you liked our rooms and complimentary bottle water on daily basis. Regardig your comments about the interior in the lobby, I have forwarded your comments to our Head office and hope that they will put it in future renovation plan. We will be delighted to see you... More 

dublin
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 27, 2014

Its not really four star more three and a half but the staff are pleasant and it's sitaution is ideal. Right on top of a metro station. The metro can be a little daunting at first but after a day we were whizzing around Moscow at 50 cent a trip. The gym is good. The bar is adequate. I didn't... More 

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of all team we thank you for your comments about your stay. We are very glad that you found our staff and location convenient. Concerning your comments about the price for breakfast I’m happy to inform you that the price depends on the huge variety of dishes on the buffet. If you would like to have... More 

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Additional Information about Novotel Moscow Centre

Address: Novoslobodskaya St., 23, Moscow 127055, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Moscow Centre 4*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Novotel Moscow Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Moscow Centre Hotel Moscow
Accor Moscow Centre
Moscow Novotel
Hotel Style:
#34 Family Hotel in Moscow
#57 Luxury Hotel in Moscow
#59 Business Hotel in Moscow

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