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Novotel Moscow Centre

4.0 of 5 Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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Novotel Moscow Centre
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597 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zomba, Malawi
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very well placed hotel with reasonable price and good and helpful staff. The reason for not giving it a 5-stars rating is that having booked and paid through Expedia, I had to pay the laundry service in cash at the desk before getting my laundry delivered. And nobody will tell you about that, so to get my socks back I... More

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Glasgow, Scotland, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here earlier last year. At the time the hotel was still being finished. This time all the work is now complete and the hotel is well run, clean and comfortable. My only grouse was the bar prices. They were so high I could eat out at a normal restraint with a glass of beer for the price of... More

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Whitehorse, Yukon Territory, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

this was a great hotel by any means. ESPECIALLY on short notice. It was Christmas in Russia and there was a beautiful tree in the lobby. It was close to Metro and the armed forces museum. which is a must see.TGI Friday's is also very close and a very nice sushi bar up the street. The Breakfast buffet had everything... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel. I’ve shared your comments with all team and we are happy that you valued our location, room cleanliness and christhmas decorations. We are always welcome you back in Novotel Moscow centre! King regards, Olga Merinova Front Office Manager More

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is clean and well presented. My view is that is falls between average and good. The room was a standard twin room which was pleasently large for two with a good size bathroom. Very clean tidy with a goos if not generous supply of towels and toiletries. Complimentry bottled water was a suprise and welcome. The view from... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you very much for your comments! We are glad that you liked our rooms and complimentary bottle water on daily basis. Regardig your comments about the interior in the lobby, I have forwarded your comments to our Head office and hope that they will put it in future renovation plan. We will be delighted to see you... More

dublin
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Its not really four star more three and a half but the staff are pleasant and it's sitaution is ideal. Right on top of a metro station. The metro can be a little daunting at first but after a day we were whizzing around Moscow at 50 cent a trip. The gym is good. The bar is adequate. I didn't... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of all team we thank you for your comments about your stay. We are very glad that you found our staff and location convenient. Concerning your comments about the price for breakfast I’m happy to inform you that the price depends on the huge variety of dishes on the buffet. If you would like to have... More

Barcelona, Catalonia, Spain
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel tends to be expensive compared to other cities, however compared to the general prices in Moscow, it is fine. The rooms are okay. I tend to repeat due to the location, it is very near the metro station and that it is a plus. Also, there is a little commercial centre on the way to the metro. If... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing our hotel and your feedback about the stay. We are very glad that you found our location and diners in the restaurant nice. Regarding your comment on the improvement of the value for money you will be glad to know that we have seasonal promotions available on our accorhotels site or purchase our Le... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

I was stayed at Novotel in Moscow and have a great location, just around the corner is the subway, 3 stops from Red Square. breakfast is fine but need more variety, dinner very good, the service at night in restaurant is very good, better than morning, big rooms, good installations, dont like carpet on the floor, in general good hotel... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you very much for your comments! We really appreciate your opinion and are glad that your stay met your expectations! Regarding your comments about the carpet in on the floor, I’m happy to inform your that we are going to change according to our renovation plan. We will wait for you next time in Novotel Moscow Centre!... More

Ireland
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 12, 2014

This hotel is well situated beside a metro stop so you are only a few stops away from Red Square area. The area its in has a few good restaurants (nice Georgian restaurant across the road from it) and a supermarket which is very useful. There's an ATM in the hotel as well which is great. Staff in reception are... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, First of all, let me thank you for sharing your opinion with us. Your feedback is very important to everybody of our team because it gives us the opportunity to learn first-hand what our valuable guests think about our services. We are glad that you liked reception staff, room cleanness and the location. I have forwarded your comments... More

Braintree, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 4, 2014

We only stayed for two nights at this hotel as part of a Titan package, but we were very happy with the room, the meals, and the staff were very helpful. Comfortable and modern, the only criticism would be the air conditioning which was slightly chilly when sitting in the bar area.

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank you for sharing opinion about us. I’ve shared your comments about good customer service, meals ad room with all team and we are very glad that we met your expectations. Regarding your comment on the air-conditioning in the bar, our Chef Engineer has already checked it and we are happy to confirm that... More

1 review
4 of 5 stars Reviewed October 3, 2014

The service was excellent, especially Andrei Sinitsev. But someone at the stage of registration changed my name and family name: Andrey Ilin -> Ilya Andreev, for this reason I couldn't get my room for 10 extra minutes, but thanks to Andrei Sinitsev everything was fixed. About rooms. I was in Novotel in Lille, it was 120 euros per day for... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for your review on tripadvisor.com! We were glad to know that you valued the staff helpfulness, especially the service provided by Andrey Sinitsin. I’ve shared your comments with all team and we are happy that met your expectations! Regarding your comment on the improvement of the value for money you will be glad... More

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Additional Information about Novotel Moscow Centre

Address: Novoslobodskaya St., 23, Moscow 127055, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Moscow Centre 4*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Hotels.com, Cheap Tickets, Despegar.com, Agoda, Odigeo, Otel, ACCOR, TripOnline SA and Tingo so you can book your Novotel Moscow Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Moscow Centre Hotel Moscow
Accor Moscow Centre
Moscow Novotel

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