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Novotel Moscow Centre

Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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Novotel Moscow Centre
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695 reviews from our community

Traveler rating
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    196
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    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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ENGLAND
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stopped here for a week. The maid services were very efficient the room was huge and the staff were friendly. Free wifi. Right next to one metro and another a few hundred yards away. Didn't have any food, were able to eat in the vicinity at various restaurants and buy food in the supermarket next to Novoslobodskaya metro (big... More 

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Virginia USA
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here during our Moscow visit. We were pleasantly surprised. Clean spacious rooms, decent service and a bountiful breakfast buffet. Rooms were well equipped and the hotel is very convenient to metro. The bar strangely served only beer, no wine, no spirits. No explanation. Didn't bother us, but some of the party were irate!

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Brighton, United Kingdom
Top Contributor
61 reviews 61 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Novotel is situated next to a metro stop on Moscow's fantastic underground system and is therefore well situated as a base. You can also walk into the centre - Red Square - in about 15 minutes. The staff are very friendly although understandably English is a struggle for some of them. The rooms are fairly standard for an international... More 

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel! I’ve shared your comments with all team and we are happy that you valued our location, room and restaurant! We are always welcome you back in Novotel Moscow centre! Best regards, Olga Merinova Front Office Manager More 

Haifa District, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stay in this hotel for 8 nights (just returned). We enjoy our stay and we liked to recommended this hotel.The stuff is very polite and helpful. The location is absolute great near the metro station .The area is full with restaurant and coffee shops .The room was cleaned every day.

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for your review on tripadvisor.com! We have already discussed all your comments with our team and we are glad that you appreciated your experience! We are happy that you valued our location and staff! We will be delighted to welcome you back at Novotel Moscow Centre on your future trips to Moscow! Yours sincerely, Olga Merinova... More 

Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 8 days with two kids. The hotel is extremely safe child friendly and clean. The staff is very courteous and non intrusive, we always came back to clean rooms. This was one of the best family holidays in a long time. Thanks to good weather, help from friends here and back home, good planning in choosing... More 

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Centre and sharing your opinion with us! We have already discussed all your comments with our team and we are glad that you appreciated your experience! We will be delighted to welcome you back at Novotel Moscow Centre on your future trips to Moscow! Yours sincerely, Olga Merinova Front Office Manager More 

Province of Asti, Italy
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice place to stay in Moscow, close to a subway station that's part of the "circular" line. This is particularly convenient, since you can reach all the main parts of the city without having to change lines a lot and in a short time. There are some places to eat nearby, mainly from chains like McDonald's, Starbucks etc. Our... More 

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NovotelMoscowCentre, General Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of General Manager and all our team we would like to thank you for your sincerity and warm words! We are very happy to know that you enjoyed your stay! Thank you once again and we are looking forward to see you next time in Novotel Moscow Centre! Yours sincerely, Olga Merinova Front Office Manager More 

Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for nearly a week for work. It's well located, with a metro station right underneath it, and the centre is not too far away. There's nothing really wrong with it - it's just very dull and charmless. The rooms are typically unfussy - lot's of cheap blond wood and horrible carpets - but it was quite spacious. Decent... More 

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear valuable guest, We would like to thank you for sharing opinion about us! Customer feedback is really important to our organization as it gives us the opportunity to learn first-hand what our valuable guests think about our services. We will be happy to see you again in Novotel Moscow Centre hotel! Best regards, Olga Merinova Front Office Manager More 

Neuchatel, Switzerland
Top Contributor
56 reviews 56 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

the rooms are quite good and recently refresh. The breakfast is quite good with a choice a fruit, protein and glucids. A good one. Based in the center town, and metro station is near by. The room is good and bathroom is nice

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel! I’ve shared your comments with all team and we are happy that you valued our location, room and breakfast! We are always welcome you back in Novotel Moscow centre! Best regards, Olga Merinova Front Office Manager More 

Galway, Ireland
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed in this hotel from April 8th to April 12th. The hotel is very well located in close proximity to the Metro, Restaurants and Supermarket. Breakfast was buffet and offered a very good choice. The bar was quiet small and was located almost as part of the lobby. Staff were very helpful and spoke adequate English... More 

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of General Manager and all our team we would like to thank you for your sincerity and warm words! We are very happy to know that you enjoyed your stay! We are trying to do our best for each guest! Thank you once again and we are looking forward to see you next time in Novotel... More 

Doha, Qatar
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located near to shopping mall and many restaurants nearby, including fastfood chained KFC & McD just about 100 m. Subway/Metro station is just in front of the hotel, very convenience to explore Moscow, where Red Square is only 3 stops. Facility is as usual Novotel's high standard hotel, but the family room is bigger than the other... More 

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Center hotel and giving your high opinion in comparison with other hotels of our brand! We were very glad that you appreciated our rooms, location, price and staff. It is a great pleasure for us to realize that we made your stay as nice as possible! We will be happy to see... More 

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