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Novotel Moscow Centre

Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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873 Reviews from our TripAdvisor Community

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Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Very good location with metro station in 30 meters from hotel and in 3-5 min to the center of the city by metro. Also you can find good cafes and restaurants around. I've been in this hotel few times and quality of service doesn't improve, just worse and worse. Stuff are not so friendly, not smiling and they are looking... More 

Helpful?
Thank Dmitry T
vilnius
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here for couple of nights stay during business trip. Reception staff was very professional and nice, but to sum up this hotel's biggest advantages: it is value for money they offer for centre location and metro station really few steps away, what allows you to get where you need in the centre very quickly (what sometimes could be a... More 

Helpful?
Thank PaulVilnius
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for taking the time to share your opinion. Your comments are very important for the team, as it helps to improve our service for our clients. I’ve shared your comments about staff and location with all team, so that they are aware of their contribution in helping to meet your expectations. We will be delighted to... More 

Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I decided to try another of the Novotel Hotels in Moscow. It was not surprise for me that the hotel is as good as the other 2 but the price for the room is less than at the airport or the newest Novotel City. The room I was given had 2 double beds. The configuration of the room is a... More 

Helpful?
1 Thank LuisG72
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing our hotel and giving your feedback about your stay. Your comments are very important for the team, as it helps to improve our service for our clients. We are very glad that you liked our hotel. I have shared your comments with the Spanish speaking receptionist, so we are happy that you found something... More 

Cheyenne, Wyoming, United States
Level Contributor
528 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Location isn't too bad. Hotel service is good. Ask all the questions you need here. Little to no English is spoken in the city. Shops, restaurants such as Fridays, McDonald's, KFC, and Starbucks are a few minutes away. Rooms are huge. Beds somewhat hard. Showers decent. Refrigerator is included.

Helpful?
2 Thank Rob M
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for your comments on Tripadvisor.com. We are glad that you were satisfied by the room and location. Thank you once again and we are looking forward to see you next time in Novotel Moscow Centre! Best regards, Baranova Larisa Front Office Manager More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed December 31, 2015

While not in the very centre of Moscow, Novotel Mosow Centre is right on top of Mendeleevskaya Metro station making it an excellent base for exploring Moscow. Still the hotel is only a 40 minute walk from Red Square. The hotel staff were very helpful and the room was large, clean with nothing to fault. The food ordered from room... More 

Helpful?
Thank Edmund M
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for your review! I’ve shared your comments about location, good customer service and cleanliness with all team and we are very glad that we net your expectations . The team of the hotel is always at your service and we will be happy to welcome you next time at the Novotel Moscow Centre!... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 26, 2015

We just spent 10 days in Moscow on a business trip. This hotel was suggested to us by some friends and i was very pleasantly surprised. Fist of all the location is great! You are very close to the center and sitting right on top of the subway. Service was very nice and the rooms were very clean and spacious.... More 

Helpful?
2 Thank Jenny L
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel! I’ve shared your comments with all team and we are happy that you valued our location. Please accept my sincere apologies for the inconveniences caused by the poor internet connection in your room. On above I am happy to inform you that following our comment IT manager quickly... More 

Skopje, Republic of Macedonia
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 15, 2015

Novotel is right on subway station and near buy is another station. So it has very good location. It is about 40 minutes up to 2 hours from Sheremetyevo airport which is good as well. If you come there you can take train from airport to one station and then change to subway and you will get close to hotel.... More 

Helpful?
Thank aussie290309
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear guest, First of all, let me thank you for sharing your opinion and your feedback. We are glad that you valued our location which is also good for businessmen and for tourists. Please accept my sincere apologies for the inconveniences caused to wi-fi connection. We will wait all your family next time in Moscow! Best regards, Baranova Larisa Front... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 12, 2015

Really great stay, visited Moscow for a long weekend of sightseeing. The hotel is really well located (very central and great access to the Metro) and the rooms are huge (great view over Moscow on Floor 14) and very comfortable. Would absolutley recommend and would love to return!

Helpful?
3 Thank Keiran H
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your loyalty and comments about our hotel! I have shared your comments with all team and we are happy that you valued our rooms and location! It is a great pleasure for us to realize that we made your stay as nice as possible! We are always welcome you back in Novotel Moscow Сentre! Best... More 

Middlesex
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 7, 2015 via mobile

The hotel is up to the standard of other Novotels. The room was very comfortable and the staff very professional, would stay here again. About a 30min walk to the Kremlin. There seems to be a good choice of restaurants around the hotel. Breakfast was a fairly basic buffet but satisfactory.

Helpful?
Thank NewlandsMiddlesex
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you very much for your comments! We really appreciate your opinion! I’ve shared your comments with all team and we are happy to know that we met your expectations! We will wait for you next time in Novotel Moscow Centre! Best regards, Olga Merinova Front Office Manager More 

Amsterdam, The Netherlands
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed November 29, 2015

The hotel is not horrible :) Not at all. Those who want to get a bit of "soviet type luxury" can even enjoy it, and I mean it without any sarcasm. It is well located, has very well trained personal, overall very clean. But the standards of the rooms, the breakfast are obvious to be set and followed from about... More 

Helpful?
Thank LiuLiok
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We really appreciate your feedback and review! Concerning your comments about the interiors we are glad to announce that we are planning renovation that will bring our product to the Novotel Brand level. Thank you once again and we always look forward to welcoming you back next time you will be visiting the vibrant City of Moscow! King... More 

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