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Novotel Moscow Centre

4.0 of 5
Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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Novotel Moscow Centre
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665 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Spend 4 days in Moscow and 3 nights... payed for three nights demi pension. Meaning breakfast and dinner.. Both (b&d) were poor... specificly dinner was unexeptable! Two choices (plates) per night... one of them was every night , fish.., the second one was porc (1st night) , chicken (2nd) and veal (3rd)... all of them with , every night with... More 

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Milano
Top Contributor
109 reviews 109 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've been several times to this hotel. The opinion is good as usual: good position, professional staff, clean rooms, full breakfast and quick problem solving. I will come back again if there will be the chance.

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København, Staden Kobenhavn, Denmark
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in the Novotel for our Moscow trip which was a good decision. The rooms were clean and well isolated from the noise outside. Service was good as well and breakfast as as expected from a hotel of this class. All in all very good experience

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of General Manager and all our team we would like to thank you for your sincerity and warm words! We are very happy to know that you enjoyed your stay! We are trying to do our best for each guest! Thank you once again and we are looking forward to see you next time in Novotel... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good: location is good, next beside a metro station, many good restaurants nearby, a shopping mall too, room is clean and tidy Bad: room is too simple, only shampoo and soap is provided, and you need to buy slippers from reception if you needed!

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for your comments about the stay in our hotel! We were very glad that you appreciated our location and cleanliness of the room! Regarding your comment about the slippers and bath amenities I would like to offer you to book our executive room which includes slippers, bathrobe, upgraded bath amenities, free local calls... More 

Hong Kong, China
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located just one minute walk from a Metro Station. The room is clean and in a reasonable size. Lots of good restaurants and shops around. Probably I will pick this hotel if I visit Moscow again.

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, On behalf of General Manager and Novotel Team we would like to thank you for your comments! We are glad that you had a good impression during your stay in our hotel! Your feedback is very important to everybody of our team because it gives us the opportunity to learn first-hand what our valuable guests think about our... More 

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It is my 4th time in Moscow and 2nd time in this hotel. It's location is perfect for my needs. Rooms are clean and food is good. Staff is awesome. The employees are really professional and super friendly! I would recommend this hotel and for sure would go back.

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for your comments about the stay in our hotel! It is a great pleasure for us to realize that we made your stay as nice as possible! We were very glad that you appreciated our rooms, breakfast and staff-helpfulness! We will be happy to see you again in Novotel Moscow Centre hotel! Best... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a 2 × queen bed room for family of 2 adults + 2 kids in March 15. Pretty good location. Not central but a few mins walk from metro on 2 lines and plenty of restaurant options around so worked well for us. Comfortable room although no ac in winter and window doesnt open so a little warm... More 

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Centre and sharing your opinion about your stay! We were very glad that you appreciated our rooms, location and breakfast! Thank you once again and we are looking forward to see you next time in Novotel Moscow Centre! Best regards, Olga Merinova Front Office Manager More 

Doncaster, United Kingdom
Top Contributor
102 reviews 102 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel clean etc. I only had one problem with the bed linen they must over starch causing a slight rash but other then that its a great hotel for the cost and location, and serve a good breakfast. Metro just outside round the corner. 3 stops includes 1 line change to the Kremlin once you have sussed it you... More 

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank you for taking the time to share your opinion! We are glad to know that you liked our location, breakfast and price. Please accept my sincere apologies for the inconveniences caused during your stay! I have forwarded your comments about the bed linen to our Head Houskeeper and you can rest assured that... More 

Rome, Italy
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location nexy to metro. Modern style, too much modern like an office. No colors at the walls makes you really feel at office. The structure is pretty new, wifi works well. Bed is confortable bathroom is ok.

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear guest, Thank you for choosing Novotel Moscow Centre and sharing your opinion about your stay! We are glad that you valued the bed, bathroom and the quality of wi-fi connection as well as location. I have forwarded your comments about design of the hotel to our Head Office and I very much hope that they will be considered in... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On booking this hotel, I was expecting a generic 'chain hotel' experience of the sort you see in Britain under brands such as 'Ibis' and the like, but upon arrival I was surprised to be met by an immaculately presented tower of a hotel in remarkable condition. Russia is a country where English isn't commonly understood, so the verbal skills... More 

Was this review helpful? Yes
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Center hotel and giving your high opinion in comparison with other hotels of our brand! We were very glad that you appreciated our rooms, location and staff! It is a great pleasure for us to realize that we made your stay as nice as possible! Thank you once again and we are... More 

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