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All 250 Moscow hotels

Novotel Moscow Centre

4.0 of 5 Hotel   |   Novoslobodskaya St., 23, Moscow 127055, Russia
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Novotel Moscow Centre
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68%
Ranked #83 of 250 Hotels in Moscow
A recent review
3 of 5 stars reviewed 4 days ago
ColinDick Cheltenham, United Kingdom
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563 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cape Town Central, South Africa
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Not much to say about this hotel really. Over priced, poor location and staff that make you feel like a leper. Had dinner at the restaurant in the hotel and was by far the worst service i had ever had...ever. Food was horrible to boot. Wpuld never consider going back here...period.

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, We would like to thank for your comments about the stay in our hotel! On behalf of the General Manger and all Management Team please accept our most sincere apologies. It is clear from your review, that on this particular occasion we did not meet your expectations. What a pity we did not get an opportunity to discuss... More

Cheltenham, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for two nights as a member of a group on a sightseeing tour to Moscow. My wife and I had a room on the 15th floor, and was very quiet. In the large room there was a safe, fridge, tea and coffee making facilities (milk available from the breakfast bar), TV (but no English programmes),... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Centre and sharing your opinion with us. We have already discussed all your comments with our team and we are glad that you liked our room facilities and bathroom equipment. Please accept my sincere apologies for the inconveniences caused during breakfast due to the high occupancy level of the hotel. I have... More

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

It's a typical business hotel. The location is literally next to the metro station. Not really in the city centre but very close. Average service , average breakfast, it will not surprise but it will be up to your expectations.

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear valuable guest, We would like to thank you for sharing opinion about us. Thank you for taking the time to share your opinion. Your comments are very important for the team, as it helps to improve our service for our clients and we are very glad that we met your expectations. We are waiting for you next time in... More

Wirral
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have just returned from Moscow after an eleven night stay in the Novotel Hotel. I can’t praise the staff enough as they have been very helpful during our stay and also, very importantly the build up to our holiday in Russia. Russia is a country I have wanted to visit for many years, and when EasyJet started a new... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Jonathan, On behalf of General manager and all our team we would like to thank you for your sincerity and warm words! We are very happy to know that you enjoyed your stay. We do our best for our guests! Thank you once again and we are looking forward to see you next time in Novotel Moscow Centre! King... More

Manama, Al Manamah, Bahrain
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel rooms are Ok, good cleaning service, water supply & tea. Location is good too, not far away from Centre, many restaurants available just within walking distance. Be careful with the breakfast, some of the dishes are not quite fresh. After painful experience I limited myself to fruits and youghurt.

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for sharing your opinion about our hotel. We are glad that you liked our location and service. Regarding your comments about breakfast, I would like to announce that all the products from Food & Beverage department has passed highly professional checking procedure. It’s very pity that you did not contacted us during your stay, I am... More

Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel because its a big name and was concerned getting the visa invitation from a smaller company. Hotel is large 18 floors we were on 1709 not bad view either. There is a gym and breakfast but it isn't worth 25$! It's close to the brown line which circles all the metros and is easy enough to... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for your loyalty to Novotel Moscow Centre. We are very happy to know that you have found our staff nice and friendly! Concerning your comments about the price of breakfast, it depends on variety of dishes on buffet, but you have always the opportunity to have the continental breakfast for 570 rubles, which includes juice, coffee... More

Senior Contributor
40 reviews 40 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014

My beloved wife and myself spend 3 nights there and were happy about this hotel! The spot is great, you can walk to Red Square in 20-30 mins and breakfast was a surprise- a lot to choose from :) Staff was friendly as well :)

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear guest, We would like to thank you for comments on Tripadvisor.com We are really glad that you have enjoyed our breakfast and hotel staff during your stay. We hope to see you again in Novotel Moscow Centre hotel. King regards, Olga Merinova More

UK
Top Contributor
93 reviews 93 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 6, 2014

Well there are generally no surprises with a Novotel or any other hotel in the Accor portfolio. From the minute you walk in the room and see the trademark sofa/third bed you know exactly what you are going to get just like any other Novotel; a comfy clean bed, an en-suite and a reasonably large room. So the pluses about... More

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NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for all your comments. It’s very important for us, as it helps to improve our service. I have already shared with other departments your comments about home-away-from-home atmosphere. Novotel is standardized hotel brand. Wherever you go you will find the same products and level of services. It reduces risks of lifestyle changes in different countries for... More

Arklow, Ireland
Contributor
20 reviews 20 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 27, 2014

This is a very well located hotel, the metro station is just next to it, makes it so convenient to travel, the Bank is just across the road, a lot of money changers nearby, plenty restaurants on both sides of the street, there is a very good Chinese restaurant just beside the MacDonalds. City centre is also within walking distance,... More

Was this review helpful? Yes 1
NovotelMoscowCentre, Front Office Manager at Novotel Moscow Centre, responded to this review

Dear Guest, Thank you for choosing Novotel Moscow Centre for your stay and sharing your opinion with us. We have already discussed all your comments with our team and we are glad that you appreciated your experience. We are glad that you valued cleanliness in room and quality of our service as well as location which is also good for... More

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Additional Information about Novotel Moscow Centre

Address: Novoslobodskaya St., 23, Moscow 127055, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Moscow Centre 4*
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Also Known As:
Novotel Moscow Centre Hotel Moscow
Accor Moscow Centre
Moscow Novotel

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