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Mercure Arbat Moscow

Travelers' Choice award winner
Smolenskaya Sq., 6, Moscow 121099, Russia
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Best prices for: 1 room 1 guest
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Mercure Arbat Moscow
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Mercure Arbat Moscow
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894 reviews from our community

Traveler rating
    602
    267
    18
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great room, great location and fantastic staff. I Highly recommend staying at the Mercure Arbat. Handily like located next to moscows fantastic metro system, supermarket and shopping district, I can't say enough about the staff who were friendly, helpful and attentive and provided two great dinner recommendations (white rabbit and Balcon) even umbrellas for when it rained.

Was this review helpful? Yes 1
Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

It is just two mins away from old Arbat and one min away from Smolenskaya Metro. Very helpful receptionists, they all speak English very well Nice, clean and quite rooms, excellent breakfast. Highly recommended to everyone. I will stay here whenever i vidit Moscow.

Was this review helpful? Yes 2
Bern, Switzerland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The absolute friendly and helpful staff of the Mercure Arbat made our stay a perfect experience. The rooms are spacious - even the Standard Rooms , it is quiet and beds are big. The staff at reception speaks perfect English and they help with reservation of restaurants. The location right beside the Metro Station is a big, big plus.

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Came to this hotel on a business trip and stay for 4 days. Absolutely amazing value of money compared to other big names around this area of Moscow. Rooms are very clean and seem to be recently renovated. Staff fast and efficient. Nice breakfast with a good variety. If you want to have a good starting point to discover the... More 

Was this review helpful? Yes 1
Rome, Italy
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was struck by the style of Hotel, look the photos upoloaded to judge. The staff is very kind, always ready to give an help. The rooms are confortable, during the nigths i never heard a noice. I advice this hotel for position: is near to Moscow's centre and there are two lines of metro (line blue and light blue).... More 

Was this review helpful? Yes 1
Crowdy Head, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel after reading positive reviews in TripAdvisor. We have not been disappointed. This is a first class hotel with an ideal location for tourists in Moscow. Everything is convenient, including proximity to major tourist sites, the Metro and even a large supermarket. Staff was friendly, helpful and provided a personal service. The bar and buffet breakfast were... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I ve stayed for 3 nights and the hotel its great. Excellent location, near top sites of city. The rooms are spacious and very clean, and wifi in every place inside the hotel. It also has an excellent gym. The staff was very professional and helpful with us in special the front Desk people like María and Román. I ll... More 

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Santiago! We appreciate a lot your feedback regarding your recent stay with us. Our hotel team is very happy, that your experience was an amazing one and everything about the hotel met your expectations. We are very grateful, that you have a wish to come back to our hotel in the nearest future. We will be waiting for your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent n satisfied ..much better than my expectation. So my first impression to Moscow trip is so good.

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you for writing a review following your stay at Mercure Arbat Moscow hotel and sharing your experience with others. We are delighted that you had a good experience and enjoyed your trip to Moscow. We are looking forward to welcoming you back at Mercure Arbat Moscow hotel! Cordially, Ada Egorova General Manager Mercure Arbat Moscow More 

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