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Mercure Arbat Moscow

4.0 of 5 Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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Mercure Arbat Moscow
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835 reviews from our community

Traveler rating
    560
    251
    17
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Australian Capital Territory, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Never want to say anywhere else and recommend you do the same. Cute, quaint and the attention to detail was great. Everything you want in a hotel and a lot more. Room was exactly like the photos. Train station was 2 min walk (handy in the winter) and exactly what we wanted. Staff are friendly and always happy to give... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for the first time and was very pleasantly surprised! I normally stay at the Novotel but stayed at the mercure arbat this trip as it is very close to the Lotte hotel (which is much more expensive) where the exhibition I was attending was being held. The room was lovely and very clean. It had... More 

Was this review helpful? Yes 3
Stavanger, Norway
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at this hotel for 3 or 4 years every time we visit Moscow and every time our visit is perfect. The staff is amazing, each customer is treated with care and attention. The rooms are spotless clean, very cosy and nice. Complimentary water and tea facilities are very handy to have. Slippers and gowns make you... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! We were delighted to have received such a positive feedback on Tripadvisor.com! We appreciate a lot your loyalty to our hotel and happy to hear that you always chose it for your stays in Moscow. Your warm review is the best reward for us and it encourages us to do excellent work every day. Looking forward to... More 

Moscow
1 review
5 of 5 stars Reviewed 2 weeks ago

Ideal location, close to the major spots, with a metro station just in front of the hotel or even just walking . The hotel is nice and very comfortable, perfectly clean and well maintained but the must is the efficiency of every body working here and their kind attention to our lightest desire . Moscow without Mercure Arbat would not... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you on behalf of the hotel staff for staying with us and sharing such a positive feedback on Tripadvisor.com! It’s a great compliment for us to hear that you were completely satisfied with the hotel location, your room, staff and service we provided. Inspired with your positive comments, we assure you that we will... More 

Norwich
Top Contributor
86 reviews 86 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is a little way from the Red Square but in the nice artistic quarter of Arbat. Staff were super friendly and helpful and genuine. Room was lovely and food was superb. Would highly recommend this hotel if you want to stay in a good hotel that is not mega expensive.

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for taking the time and leaving a review of our Hotel on Tripadvisor.com! We are really happy you enjoyed our location and staff. We will be happy to see you in our hotel in the nearest future! Best regards, Ada Egorova General manager Mercure Arbat Moscow More 

Miami Beach, Florida
Top Contributor
110 reviews 110 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here sometimes 2 weeks with my wife Location perfect with walking street arbat just few meters away with great restaurants ! A bit expensive but it really worth it ! The room is clean and gym efficient It could be romantic during winter season with the snow around changing your mood ! Best month December for us

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for such a nice feedback posted on Tripadvisor.com and for your kind comments about our Hotel! We are extremely glad to hear how highly you valued our service, as we strive to create the most welcoming and friendly atmosphere for our Guests. Your willingness to return is the best reward for all our... More 

Varese
Top Contributor
60 reviews 60 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 5 days towards the end of January and I could not have been more pleased! The location is great, very close to the metro and wing walking distance to shopping and restaurants, as well as the well-known Arbat street. The rooms were nice and tidy, very clean and comfortable. Staff was friendly and helpful, food was great!... More 

Was this review helpful? Yes 2
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let us express our gratitude for your time to post the positive comments about our Hotel! This is a real pleasure to hear, that you enjoyed our comfortable rooms and good location. We look forward to welcoming you back and soon to Mercure Arbat Moscow. Warm regards, Ada Egorova General Manager Mercure Arbat Moscow Hotel More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel! Thank you for everything! Great location, service is good, very clean hotel, cozy furnitures and helpful staff. Client-oriented management. Breakfast was awesome, so many choices. Will definitely stay there again

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! On behalf of all our team let me thank you for your kind words about Mercure Arbat Moscow Hotel! We were pleased to hear, that you enjoyed our location, rooms and service we provide. We do our best to create a cozy, welcoming atmosphere and striving to make our Guests’ stay the most comfortable. Thank you again... More 

Carmel, Indiana, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

Great location, very clean hotel, amazing breakfast with lots of healthy choices , very friendly staff, ready to help with all your requests. Since our flight was early, gave us breakfast to go that could be enough for breakfast, lunch and even dinner :). Shared some with airport security since yogurt was over size limit. Thanks a lot for great... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Alex! Thank you very much for taking the time and posting your review about your stay at Mercure Arbat Moscow Hotel and for your high evaluation of the Hotel rooms and our service! Regarding your note about TV channels, I would like to say that out of 27 available TV channels there are 10 Russian ones, and we are... More 

Gladstone, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed January 16, 2015

We stayed at this hotel for 4 nights in two adjoining rooms with our older children in the room next door. The rooms are nicely finished, the staff speaks good English and were very helpful. The hotel is in a great location, we walked practically everywhere and we felt totally safe - good thing we walked as the Russian food... More 

Was this review helpful? Yes 5
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guests! Thank you very much for posting such a warm review regarding your recent stay with us. It is a great pleasure for us to meet our Guests’ expectations and we are really happy that you highly valued our efforts! We will be extremely glad to welcome you again at Mercure Arbat Moscow hotel and will do our... More 

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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
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Hotel Style:
#3 Romantic Hotel in Moscow
#5 Family Hotel in Moscow
#5 Luxury Hotel in Moscow
#6 Business Hotel in Moscow

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