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Mercure Arbat Moscow

Travelers' Choice award winner
Smolenskaya Sq., 6, Moscow 121099, Russia
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1 room 1 guest
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Mercure Arbat Moscow
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1,025 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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zurich
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed today NEW

This hotel is really like they say in all the ratings, very good, nice staff and unbelievable close to the main attractions. ONly 1 stop with the metro to the Red Square and many other attractions. The metro is across the hotel, then if you also walk in front of the hotel to the left you have the Arbat street... More 

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Ottawa, Canada
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved this hotel. The staff is outstanding - knowledgeable and friendly. The hotel is lovely, it is beautifully decorated, sparkling clean and centrally located, right next a pedestrian shopping street. We will definitely stay there again.

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Ashkelon, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Within all my trips worldwide for the last four years, I definitely can distinguish this boutique hotel from all Accor Hotels or any others I stayed at, around a globe, as my favorite hotel. Cozy, clean, customer-oriented, good service, good food, very good location, special design, very well managed – you feel it in every smallest detail. I come back... More 

Was this review helpful? Yes 2
Staffs
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A well managed quiet hotel just off the horribly commercialised Arbut. Good quality rooms, good service and good buffet breakfast. Mohammed managed the restaurant and bar superbly. The hotel is very good, and close to the metro but the locality along new Arbut is tacky

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Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a phenomenally well priced hotel for the money. A boutique style hotel centrally located in the Arbat district. Beautiful room (we loved the separate toilet room). Tastefully modern decor, great walk in shower and quiet. Hotel staff was extremely helpful and pleasant. Breafast buffet was definitely worth the modest additional charge. Rooms were very clean and well equipped.... More 

Was this review helpful? Yes 1
Istanbul, Turkey
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fourth time in Moscow and have not stayed in such a nice hotel before. The location is smply perfect for everything, Arbat is just a hundred meters walk and the two metro lines' station are real close, you may reach to everywhere with great convenience, no taxi involved. The staff is nowhere near anyone I met in Moscow with their... More 

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Ottawa, Canada
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because of its location and its good reviews on Tripadvisor. We only stayed in this hotel for one night. The registration was very easy and rapid. The front desk lady Ekaterina was very helpful, professional and did her best to provide an outstanding service. There is an agreeable perfume in the hallway that leads to the... More 

Was this review helpful? Yes 1
Jersey, United Kingdom
Level Contributor
360 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was a great choice for our stay in Moscow, in the Arbat district. With the old Arbat street & the Metro just one minute's walk away, and Red Square & the Kremlin around half an hour walk. Both the service we received in obtaining our visa, and once we'd arrived was very helpful verging on excellent. The rooms... More 

Was this review helpful? Yes 1
los angeles
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is perfectly located in moscow (arbat). It's very close to center. Close to the restaurant row and souvenir shops. The hotel is very close to the metro as well. Its about 2-3 minute walk to the closest metro which makes it convenient to go to the other tourist areas. The room was Ok, nothing to brag about. The... More 

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San Diego, California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I would rate this place great except it really does need a deep cleaning. The location is amazing. You can walk to so many places, or take the Metro anywhere as it's right next door. The staff was nice and friendly, and all were fluent in English. The rooms are comfortable and big. However, as you can see from the... More 

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Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for staying at Mercure Arbat Moscow Hotel. We are delighted to know that you enjoyed the location of the hotel as well as our friendly staff. Regarding air conditioning and cleaning issues, we will appreciate a lot if you send us more detailed information by H7454-GM@accor.com. At least, your name and dates of stay will... More 

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