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All 248 Moscow hotels

Mercure Arbat Moscow

4.0 of 5 Hotel   |   Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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97%
Ranked #4 of 248 hotels in Moscow
A recent review
5 of 5 stars reviewed 2 days ago
Frank T
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630 people have reviewed this hotel

Traveler rating
    418
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A very nice hotel, modern, clean, near to Metro and Arbat street. Very friendly staff and very good value for money! With metro or even by walk you can reach a lot of interesting sights im Moscow! All in all you feel like home!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Annecy-le-Vieux, France
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When you travel a lot it is important to have a good address. In short, when you arrive in your room, you have the impression to be at home. This is why I recommend this hotel. I have tried many other hotels in Moscow, this is my prefered one. And I am not surprise that it is also the choice... More

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Am staying at Mercure Arbat at the moment - rooms are beautiful (compact, but sufficient), the location is fabulous - one block from Arbat St - a pleasant walk to the Kremlin if you wish, or Metro virtually across the street. Helpful, attentive staff, well priced a-la carte breakfast - great value for money. Would highly recommend to leisure travellers... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A really good hotel, excellent location next to the Metro station, clean, modern rooms and good facilities eg wifi. Helpful staff and quality service, better than some of the larger hotels I have stayed at in Moscow and good value. Would definitely recommend this for business or leisure travellers

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you for the positive review regarding your stay at Mercure Arbat Moscow Hotel! We are extremely glad to know that you liked our hotel, its cleanliness, modern rooms and excellent location. Thank you for your kind words about our team. We do our best to provide personal service and warm, friendly atmosphere in the... More

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in Mercure Arbat for 4 nights in June. The hotel is good (room is small, but ok) near to Arbat Street, a few restaurants and a Metro Station. After being there, I would say that this is not the best location, I rather stay somewhere closer to the Red Square, where the biggest attractions are. But, of course it... More

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for taking the time to posting a review. Though you prefer to stay next to the Red Square all our team will be happy to meet you again at our hotel. Cordially, Ada Egorova General Manager Mercure Arbat Moscow More

Paris, France
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Mercure Arbat has an excellent location in Moscow. Bedroom are really clean and nice. THe STAFF could appear cold for a franch but in Moscow, this is the real better one I've never seen before. Really efficient. I've asked to change of room (no direct windows on the street in room 334), they changed it immediately without any problem. It's... More

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for sharing your feedback on Tripadvisor.com. We appreciate a lot your comments. We were glad that you noticed efficiency of our staff and liked location and rooms of the hotel. It’s also a great compliment for us that you evaluated Mercure Arbat as the best hotel in Moscow and planning stay here again.... More

Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was wonderful at all, we have spent 2 amazing nights there before and after wedding. Hotel have upgraded our room to more bigger and comfortable for free! Class is in details: very comfy bed, coffee machine Nespresso, everything is new and clean. We have stayed in the 201 room, the view is quiet Karmanitsky pereulok. In the wedding evening... More

Was this review helpful? Yes 3
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guests! Thank you for posting a lovely review of your stay at Mercure Arbat Moscow Hotel. Please accept once again our warmest congratulations on your Honeymoon. We are very proud that you have chosen to spend these amazing days of your life with us. We are very happy that your experience was a wonderful one! Cordially, Ada Egorova... More

1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Prior to my arrival I had arranged with the hotel to arrange an airport taxi pick up from DME. On my arrival the staff we very welcoming and provided me with a map to orientate me of my location in the city of Moscow and more importantly how I could orientate myself to the hotel's location, this proved very helpful... More

Was this review helpful? Yes 6
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! I would like to thank you for the positive feedback about your experience of staying at Mercure Arbat Moscow Hotel. We are glad that you highly evaluated our work. There is no better reward for us than to know that you have thoroughly enjoyed your stay with us and that you were well taken care of by... More

Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had a wonderful trip to Russia to celebrate our wedding anniversary last August. We visited Moscow and St Petersburg, flying into and out of Moscow with BA and travelling by Sapsan train between the two cities. We stayed three nights in the Mercure Arbat having read reviews on Tripadvisor and we were delighted with our choice.... More

Was this review helpful? Yes 7
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you very much for your detailed feedback regarding your recent stay at Mercure Arbat Moscow hotel! We are really glad, that everything about the hotel – the convenient location, clean, well-furnished and comfortable rooms, delicious breakfast and excellent service – met your expectations! It is our goal to make your stay enjoyable and your positive words... More

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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Arbat Moscow 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#1 Family Hotel in Moscow #2 Romantic Hotel in Moscow #4 Luxury Hotel in Moscow #5 Business Hotel in Moscow
Hotel Class
Number of rooms
109

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