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All 247 Moscow hotels

Mercure Arbat Moscow

4.0 of 5 Hotel   |   Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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Ranked #5 of 247 Hotels in Moscow
A recent review
5 of 5 stars reviewed yesterday
LalaiDama Berlin, Germany
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777 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Berlin, Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is a lovely new and smaller property in the middle of Moscow, close to everything you want to be close to: metro station, main streets, good shops and restraurant and Arbat -a lovely artistic shop street. The location of the hotel has two advantages: one is, it is in a small side street and it is quiet yet central.... More

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Helsinki, Finland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Really nice boutique style hotel in a quiet street (it was hard to find first) right next to metro and arbat walkingstreet with many cafes. If you are on a budget, I would recommend MuMu restaurant (a chain). Nearest one was located right next to the closest metro stop.

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St. Petersburg, Russia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have traveled a lot to Moscow - almost all for business purposes; and this hotel gives the best overall value in all the Hotels I have stayed in Moscow. Very nicely decorated rooms, good open buffet breakfast, great location and friendly staff (hard to find in Russia) I certainly recommend it.

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Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! We appreciate a lot your feedback regarding your recent stay with us. It is a great pleasure to hear that you enjoyed our rooms, breakfast and attitude of our staff. We are looking forward to welcoming you back at our hotel soon! Cordially, Ada Egorova General Manager Mercure Arbat Moscow More

Senior Contributor
42 reviews 42 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Mercure Arbat for a long weekend in November of 2014. I expected good things based on the reviews that were coming out of tripadvisor (despite only iffy experiences with Mercure in the past), and I was not disappointed! Arrival and check-in was quick and seamless - my room key, a drinks voucher (for being a Club... More

Was this review helpful? Yes 1
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hi, first of all when i entered the hotel from first time i was grated from the manager she is name (Maria) and i like the service all from the staff. i must mentioned that the manager show me the customer care and give me the feeling as i set in my home. i stayed in hotel more than 2... More

Was this review helpful? Yes 1
Madrid, Spain
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful time in Moscow. The hotel was great, and the staff very nice.in particular the recepionist Ilyia was very kind to us. Very good location. 30 minutes walking tomthe Red Square and therw is a metro station 20metres far. Amazing facilities.

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Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Rocio! Thank you for sharing your feedback about your recent stay at Mercure Arbat Moscow hotel. It’s a great compliment for us to hear that you were completely satisfied with the hotel staff and location. We are looking forward to welcoming you back at Mercure Arbat Moscow hotel! Cordially, Ada Egorova General Manager Mercure Arbat Moscow Hotel More

Newport, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The only thing I can say about this hotel is BRILLIANT! The room, the staff, the food, Brilliant! Would highly recommend this hotel to anyone looking to travel to Moscow. I stayed for over 3 weeks for business and everything was consistent. The staff were very friendly and nothing was too much trouble. The hotel is central and only 15... More

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Sharon! Let me thank you on behalf of the hotel staff for staying with us for and sharing such a positive feedback on Tripadvisor.com! It’s a great compliment for us to hear that you were completely satisfied with the hotel location, your room, staff and service we provided. Inspired with your positive comments, we assure you that we will... More

J
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, close to metro station, friendly staff, very good breakfast the room was clean and comfortable yet the window was on the ceiling. It was hard to find the location since the address is confusing

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you for sharing your feedback regarding your stay at Mercure Arbat Moscow hotel! We are glad to know that you found the location of the hotel to be convenient and liked our friendly staff. We are looking for welcoming you back at our hotel in the future! Warm regards, Ada Egorova General Manager Mercure... More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had no idea where to stay in Moscow so one of my associates in the city chose this hotel for me. i was not disappointed. Rooms are very comfortable and attractive, breakfast selection is extensive, and staff are very helpful and attentive. the hotel is located one block away from Arbat Street, which is a pedestrian only shopping street... More

Was this review helpful? Yes 1
Dundee, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, very helpful & friendly staff all English speaking. Restaurant standard excellent as well, special mention for our waitress Natalia who was great. Would strongly recommend, Arbat area pedestrians with lots of restaurants, cafes and atmosphere. Hotel situated close to main attractions, Kremlin, Red square , museums easy walking distance.

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valerie! Thank you for taking time and posting a positive review concerning your stay with Mercure Arbat Moscow hotel.We are very happy that your experience was an amazing one and everything about the hotel – from service to location – met your expectations.We are very grateful that you will recommend our hotel. I sincerely hope that you will have... More

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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
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