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All 246 Moscow hotels

Mercure Arbat Moscow

4.0 of 5 Hotel   |   Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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Ranked #5 of 246 Hotels in Moscow
A recent review
5 of 5 stars reviewed 2 days ago
MVH35 Stavanger, Norway
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736 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stavanger, Norway
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed for 3 days and enjoyed our stay tremendously. This is one of our numerous stays at this hotel and it is pure pleasure for us to experience that it becomes better and better every time. Maria and Ilya have made our stay absolutely exceptional this time, thank you very much. We will definitely be back.

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is an extremely well-maintained and very clean hotel. And location is super-convenient, just at the Smolenskaya metro / subway station. Stayed here for two nights, really enjoyed it. Breakfast is quite expensive, but there is inexpensive Russian cuisine fast-food chain restaurant Mu-mu (Му-му) right across the small street, and, of course, many other restaurants on pedestrian street Arbat. Wi-fi... More

Was this review helpful? Yes 2
Istanbul, Turkey
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Hotel is very close to Arbat and New Arbat and next to Smolenskaya metro station, 2 metro staion far to Red Square and 1 metro station far to Kievski metro/train station. Location is perfect. Small hotel but very sufficient. Staffs are very friendly. Wi-fi is free. Rooms are clean and hotel decoration is new and nice. Room rate is approx.... More

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Miami
Top Contributor
71 reviews 71 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Mercur Arbat is comfortable, clean, easy to get in and out of, nice roomy bathrooms, good wifi and a good breakfast buffet. As of this morning, this hotel is rated the #3 hotel in Moscow. I don't know that Mercur Arbat is really "better" than the Ritz Carlton or some other, but it's definitely a good place to stay and... More

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
99 reviews 99 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Should it be mandatory for any hotel designer to spend at least one night in a hotel? If they did, they probably not make this mistakes of this hotel designer! Both my wife and I wear glasses. The last thing we both do at night, before going to sleep is to take off our glasses. A hotel room without a... More

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Chateaugiron, France
Top Contributor
107 reviews 107 reviews
101 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there 2 nihts on a business trip. The place is quite new, 2013, and in very good conditions. My only caveat was about external noise - I was on the back side of the hotel, on the 4th floor, and could hear the very loud AC systems of the neighbourhood all night. Some of the rooms seem bigger than... More

Was this review helpful? Yes 2
manila, philippines
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything is excellent! The location was great, the rooms were clean and modern (though a bit small), the staff were helpful, breakfast was delicious! I don't have any negative comments except for 1. I arranged for transport from the airport to the hotel via email in advance. We had to wait an hour before the transport arrived. It's because of... More

Was this review helpful? Yes 2
Cancún, Quintana Roo, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great rooms! Excellent location! Amazing food! I'm a hotelier and we are very difficult to impress. The food and beverages staff is amazing. Great Job and be sure that whenever I'm back, I'll be here sure. Walking distance from Arbat and the metro station!

Was this review helpful? Yes 3
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Totally happy with our stay in this hotel. Arrived earlier than check-in but were immediately let into our room. Reception was friendly and helpful and spoke english. As stated the location was perfect. My daughter and I walked Arbat street many times, walked to the Kremlin and explored further afield by the metro which was handy with the station so... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reading, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

From the first smile (from Mariyam, Artem and Otopek) when checking in at reception it was clear that all the staff at the Mercure Arbat have not only been well trained in hospitality but take pride in delivering excellent customer service. Having stayed here with my family of four (4 nights Sept 14th-18th) we found that no request was too... More

Was this review helpful? Yes 5
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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
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