We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 248 Moscow hotels

Mercure Arbat Moscow

4.0 of 5 Hotel   |   Smolenskaya Sq., 6, Moscow 121099, Russia
Hotel amenities
Save Saved
You added Mercure Arbat Moscow to your Saves list
Mercure Arbat Moscow
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
97%
Ranked #4 of 248 hotels in Moscow
A recent review
5 of 5 stars reviewed 2 days ago
summerly Singapore, Singapore
  • Overview
  • Reviews (692)
  • Photos (224)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (63)
  • Location
  • More
true
Write a Review

692 people have reviewed this hotel

Traveler rating
    462
    211
    13
    4
    2
See reviews for
64
229
71
210
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic little hotel, literally just steps away from the entrance to the Metro and Old Arbat Street. Reception staff were all very helpful and friendly whenever we needed assistance. Love the decor of our 2nd floor room. Although the room was situated right over the hotel entrance, sound proofing was good and we didn't have any issues with noise. The... More

Was this review helpful? Yes 1
Eskisehir, Turkey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I absulately recommend Mercure Arbat Moskow Hotel. The hotel is very close to metro station and Arbat Street shopping places. The hotel is very clean and the stuff is very kind and helpfull. They all can speak English.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you so much for taking your time and posting your feedback regarding your recent stay at Mercure Arbat Moscow hotel. It is so nice to know you liked our location, cleanliness and especially our staff, as we were happy to have satisfied your demands and meet your expectations. Thank you for recommending us, we do appreciate... More

St. Petersburg, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

+ awsome location friendly staff good breakfast room design room amenities - slow check-in room size Very good location - located in the side street, in the near proximity - metro, fast food joints, good grocery shop. 2 min walk from the pedestrian stree arbat and the Ministry of External Affairs

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Let us thank you for sharing your feedback on Tripadvisor.com! We are very grateful to hear nice words about our rooms, good breakfast and, of course, our staff, who keep striving to provide welcoming service for our Guests at all times. At Mercure we strive to provide the highest level of service to every guest. That is... More

Istanbul, Turkey
Top Contributor
55 reviews 55 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

During a business trip to Moscow I was originally booked in an awful hotel far from the center so after 2 nights moved to Mercure Arbat. Overall I was glad of the move. The room was very nice and the restaurant was quite good. Only issue is it is very overpriced for what you get but then again, this is... More

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you for writing such a positive review following your stay at Mercure Arbat Moscow hotel and deciding to share your experience with others. We are very happy to hear that you were satisfied with our location, comfort of your room and restaurant. We dare to hope you will choose to stay at Mercure Arbat Moscow Hotel... More

Rockville, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights in mid-August and found our experience to be great. First of all, the location is great. It is across the street from a metro stop making it easy to get around the city. It is also a block away from the Arbat pedestrian mall which has many restaurants, street musicians and great... More

Was this review helpful? Yes 3
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Mr. Jim! Thank you so much for such a positive review regarding your stay at Mercure Arbat Moscow Hotel! We are happy to read that you were satisfied with our location, rooms and hotel facilities. It’s really a great pleasure to know that our service and breakfast met your expectations as well. Thank you for your kind words about... More

Liege, Belgium
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is perfectly situated 2 minutes away from a metro station. The city center is at a walking distance. The room was perfectly clean and cosy, with a very comfortable bed. The buffet breakfast is good but a bit expensive. Just walk 5 minutes to the Old Arbat street and you will find lots of places to take your... More

Was this review helpful? Yes 2
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Miss Alexandra, Thank you for writing such a positive review following your stay at Mercure Arbat Moscow hotel and deciding to share your experience with others. We are delighted that you had a great experience and enjoyed our location and comfortable room. We are also glad to hear that you found our hotel a good value for money. In... More

shanghai
Top Contributor
80 reviews 80 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is nothing short of perfection. It is very clean, very central, very stilish. The breakfast buffet is simply fantastic and fills you up for the whole day. It's less than a minute walk to subway #3 and #4. Will definitely stay here again anytime.

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for your time to post so positive review of Mercure Arbat Moscow Hotel on Tripadvisor.com! We are extremely glad, that you enjoyed your stay at Mercure Arbat Moscow hotel, and highly appreciate the way you evaluated our convenient location, tasty breakfast, stylish rooms and cleanliness! We are looking forward to welcome you on... More

UK
Top Contributor
57 reviews 57 reviews
57 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed just 1 night at the Mercure Arbat Moscow on business and would state a mixed review overall. To start, of 3 emails sent prior to arrival none were answered. They also neglected to advise of a failed pre-payment on one of the rooms, resulting in remuneration during check-in. In contrast the service upon arrival, and throughout our stay,... More

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Thank you for sharing your feedback on Tripadvisor.com! First of all we would like to express our deepest apologies for the situations that could negatively affect your impression about our hotel and we would like to give you a little explanation: During the last week there were some technical issues indeed, which led to failure our mail... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 weeks ago

stay at the hotel regularly, every 2-3 weeks and after trying a lot of different places in Moscow I must admit that it is the best one. Hotel is in a close proximity to Arbat Street and just opposite metro station. It has SPA centre which is open 24hr and the fodd is of a good standard. I strongly recommend... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Mr. Danny, We would like to thank you for your time to write a review about your stay with us. It was such a pleasure to learn you found our hotel one of the best in Moscow especially because you are travelling a lot and can chose between many hotels. Thank you for your recommendations once again. We are... More

Owners: What's your side of the story?
If you own or manage Mercure Arbat Moscow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Arbat Moscow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Arbat Moscow 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Tingo, Priceline, ACCOR, TripOnline SA, BookingOdigeoWL, Otel and Venere so you can book your Mercure Arbat Moscow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

224 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (202)
Viewed
Room/suite (67)
Viewed
Dining (6)
Viewed
Hotel & grounds (27)
Viewed
Bathroom (24)
Viewed
Family/play areas (2)
Viewed
View from room (4)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (11)
Viewed
Dining (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Moscow with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#1 Family Hotel in Moscow #2 Romantic Hotel in Moscow #4 Luxury Hotel in Moscow #5 Business Hotel in Moscow
Hotel Class
Number of rooms
109

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Mercure Arbat Moscow and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Mercure Arbat Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer