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All 250 Moscow hotels

Mercure Arbat Moscow

4.0 of 5 Hotel   |   Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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Ranked #3 of 250 Hotels in Moscow
A recent review
5 of 5 stars reviewed yesterday
cyeson manila, philippines
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724 reviews from our community

Traveler rating
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    217
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
manila, philippines
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything is excellent! The location was great, the rooms were clean and modern (though a bit small), the staff were helpful, breakfast was delicious! I don't have any negative comments except for 1. I arranged for transport from the airport to the hotel via email in advance. We had to wait an hour before the transport arrived. It's because of... More

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Cancún, Quintana Roo, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great rooms! Excellent location! Amazing food! I'm a hotelier and we are very difficult to impress. The food and beverages staff is amazing. Great Job and be sure that whenever I'm back, I'll be here sure. Walking distance from Arbat and the metro station!

Was this review helpful? Yes 1
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Totally happy with our stay in this hotel. Arrived earlier than check-in but were immediately let into our room. Reception was friendly and helpful and spoke english. As stated the location was perfect. My daughter and I walked Arbat street many times, walked to the Kremlin and explored further afield by the metro which was handy with the station so... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reading, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the first smile (from Mariyam, Artem and Otopek) when checking in at reception it was clear that all the staff at the Mercure Arbat have not only been well trained in hospitality but take pride in delivering excellent customer service. Having stayed here with my family of four (4 nights Sept 14th-18th) we found that no request was too... More

Was this review helpful? Yes 3
London, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent two nights in this hotel in August 2014. The hotel has very high standards, nicely decorated and clean, the staff was always helpful. We got a lovely, quiet room, facing away from the busy road nearby. We would definitely recommend this hotel for tourists visiting Moscow who would like to get the most for their money in terms... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Best hotel I have stayed at in a long time. Reception staff is extremely courteous and helpful. Domestic help remains invisible. Quality of room was superb. All amenities included included tow free bottled waters and an electric water heater for complimentary coffee and tea. Bathroom spacious and well lit. Next to Metro station and famous Arbat shopping and entertainment street.... More

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Manila, Philippines
Contributor
19 reviews 19 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was recommended by a friend and I am very happy with it. Location was perfect. The hotel is a block or so to the Arbat street in Moscow where you can have a good selection of restaurants and stores to browse around. A few meters away was also the metro station which makes travelling around moscow very convenient.... More

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Cebu City, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel location was great and very near the metro station. Arbat streets with lots of restaurants was just around the corner. The rooms were all comfortable and clean. The staff most especially the receptions were quite helpful and friendly. Would definitely recommend this hotel to friends and relatives planning a visit to Moscow

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tel Aviv, Israel
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Renovated and well kept? Check All room amenities you can expect? Check Location? Check plus Strong Free Wifi? Check Food quality? Check Plus Staff? Check Plus The only reason this Hotel gets 5 star rating is because I can't give it six stars! Everything you need, Best area in town, Decent price. The best place in Moscow and I tried... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

Location was amazing, couple of meters from metro station, Arbat street with its cafes/restaurants, shops, etc. The reception staff is extremely helpful and friendly, speaking very good English. The rooms are nice and pristine, cleaning staff is just brilliant. The hotel is very quiet and we enjoyed our stay loads.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Maria! Thank you so much for taking your time and posting your feedback regarding your recent stay at Mercure Arbat Moscow hotel. It is so nice to know you liked our amazing location, rooms and especially our staff, as we were happy to have satisfied your demands and met your expectations. Thank you for recommending us, we do appreciate... More

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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Arbat Moscow 4*
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