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All 244 Moscow hotels

Mercure Arbat Moscow

4.0 of 5 Hotel   |   Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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Ranked #5 of 244 Hotels in Moscow
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754 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for two nights while in Moscow. Whist the hotel is perfectly adequate, it lacks originality resembling a Mercure hotel anywhere in the world - perfect for a business trip I would say. We had a twin room on the 6th floor - the beds were very comfortable but the room was small. The lavatory was in a... More

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Moscow, Russia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thouroughly enjoyed our stay in Mercure Arbat Hotel! Everything new and shiny, maintained in excellent condition. Staff extremely nice and helpful - could not believe I am in Russia)) Design of the rooms, halls and guest areas is chic but cosy and home like - would like to decorate my own apartment like that)) Amazing variable breakfast (porrige, hot food,... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 2
Pattaya, Thailand
Contributor
16 reviews 16 reviews
13 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel for either business or leisure trip to Moscow - of course if your wallet can afford that, the hotel is not cheap, but so does Moscow in general! Location right next to the walking street and metro station, by the Garden Ring; staff trained and managed well above traditional Mercure standards. Wifi speed is fast as a rocket,... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I traveled to Russia for a short stay to see family. I live in USA and was looking for a hotel that had same amenities and services that I receive at other hotels in USA. I was extremely impressed with the quality of service and the room features. Bed was superb in comfort and shower & bathroom were fantastic. My... More

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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good location and nice (read trained and pleasant) staff. Great rooms. Sauna was a disappointment though. I reported that temperature in sauna was critically low (under 50 c) and was told by front desk that this was normal as it was an infrared sauna and it was great for my bones. My bones are unimpressed and so am I. Rest... More

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Konya, Turkey
Contributor
18 reviews 18 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good located in the center of Moscow, the hotel is only 2 minutes walk distence to metro station and 3 miunute to Arbat Street. It is very easy to go to Red square.The rooms are good enough for resting and the bathroom is the same. The staff is helpfull. Wi-Fi is not so fast and disconnect often.

Was this review helpful? Yes 1
Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location great Hotel great staff, we will return again, it's a must, We arrived late but this did not make a difference we received every thing we needed and all our questions were answered. The hotel is a great location close to all main areas, Get used to using the Metro and it's great to get around Moscow, you... More

Was this review helpful? Yes 2
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear John! We appreciate a lot your feedback regarding your recent stay with us. We are very happy that your experience was an amazing one and everything about the hotel – from service to location – met your expectations. We are very grateful that you have an intention to come back to our hotel in the nearest future. We are... More

Copenhagen, Denmark
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good location close to the Metro, general high standard with excellent service. The rooms are nice and clean and there is no noise from the street or the corridors. I will be back next time I go to Moscow.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
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