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Mercure Arbat Moscow

4.0 of 5 Smolenskaya Sq., 6, Moscow 121099, Russia
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Mercure Arbat Moscow
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Mercure Arbat Moscow
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793 reviews from our community

Traveler rating
    532
    238
    17
    4
    2
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74
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (187)
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Takeley, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Situated ideally ar Smolenskaya Metro the Mercure is ideal for the Arbat. A pedestrian road with resturants clubs and souvenir shops. Opposite is the British pub Djon Bill or John Bull to you and me. The hotel is very comfortable good rooms and friendly staff all speak English. Taxi to DME or SVO airports arranged and should be no more... More 

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Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the hotel for 2 nights. Good location, close to the metro station and shopping are Nice room. Clean and well-maintained, but, a bit small. Breakfast was nice even beyond expectations from hotels in Moscow. Regarding the Service. Is bad by any standard. We ordered room service. 2 dishes of salad at an exorbitant price. The food arrived... More 

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Murcia
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything positive other guests have said was true. I found the hotel to be faultless, and I regularly travel so am used to seeing at first hand if a place merits good reviews or not. The room allocated on arrival was spacious and cosy, the breakfasts delicious and a huge selection to appeal to many tastes. Stayed for 6 nights... More 

Was this review helpful? Yes 2
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you very much for your warm feedback on Tripadvisor.com! We are very happy you enjoyed your long stay at Mercure Arbat Moscow. We really appreciate your high evaluation of our professional staff – it is a great reward for us! Our team will be happy to welcome you again next time! Best regards, Ada Egorova General... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My hopes was for a decent hotel but when on arrival finding it was very modern and fresh with welcoming staff my hopes for the room increased. The room didn't disappoint. Although it was a standard room it had everything you could wish for. Well, no minibar in the Standard category but a fridge was available so it was easy... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked the hotel after reading the reviews on TripAdvisor and we were not disappointed. The room was spacious, tastefully decorated and quiet. The breakfast was very good and there was plenty to choose from. The staff was welcoming and helpful. They were very quick to help us when we walked into the hotel after coming back from dinner and... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good location close Arbat street, nice and cozy rooms and good breakfast. The staff is very helpful and speak english also. I highly recommend to stay in this hotel. If I return to Moscow I will stay in The Mercuri Arbat hotel again......

Was this review helpful? Yes 1
Krakow, Poland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was great, and the staff were very kind and helpful. Very good location in the historical center of Moscow in a small side street. Only 30 minutes walking to the Red Square, the metro station Smolenskaya is only 20m away from the hotel. Amazing and delicious breakfast - a wide choice of food, good quality, fresh with the... More 

Was this review helpful? Yes 4
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! I am very delighted, that you liked your stay at our hotel and would like to thank you for your positive comments, especially for your compliments to our Chef. There is no better reward for us than to know that you have thoroughly enjoyed your stay with us and that you were well taken care of by... More 

Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel for my business trip based on reviews on TripAdvisor. Hotel has fulfilled all my expectations: - Excellent location - Superb service - Kind and helpful staff (Special thanx to Ms. Maria at the reception, it is rare to see such level of service). - Room whit all amnesties required by business traveller and spotless clean. -... More 

Was this review helpful? Yes 2
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Let me thank you for staying at Mercure Arbat Moscow Hotel and posting such a nice feedback about it! It is our pleasure to provide welcoming and professional service for our Guests! Thank you once again for recommending our hotel on Tripadvisor.com, we highly appreciate it. We are looking forward to welcoming you back at our hotel... More 

Berlin, Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a lovely new and smaller property in the middle of Moscow, close to everything you want to be close to: metro station, main streets, good shops and restraurant and Arbat -a lovely artistic shop street. The location of the hotel has two advantages: one is, it is in a small side street and it is quiet yet central.... More 

Was this review helpful? Yes 2
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! First of all, let me thank you for posting such a positive review regarding your stay in Mercure Arbat! It’s so great to meet our Guests’ expectations, whether it is a comfortable room, friendly staff or restaurant service. Inspired with your nice comments we assure you that we will continue to deliver great service at all times.... More 

Helsinki, Finland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Really nice boutique style hotel in a quiet street (it was hard to find first) right next to metro and arbat walkingstreet with many cafes. If you are on a budget, I would recommend MuMu restaurant (a chain). Nearest one was located right next to the closest metro stop.

Was this review helpful? Yes 1
Ada E, General Manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! We appreciate a lot your feedback regarding your recent stay with us. Your nice review is the best reward for us and it encourages us to do excellent work every day. Looking forward to seeing you at Arbat Moscow Hotel very soon! Best wishes, Ada Egorova General Manager Mercure Arbat Moscow More 

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Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
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Hotel Style:
#1 Family Hotel in Moscow
#2 Romantic Hotel in Moscow
#5 Luxury Hotel in Moscow
#6 Business Hotel in Moscow

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