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InterContinental Moscow Tverskaya Hotel

Travelers' Choice award winner
5.0 of 5
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Tverskaya St., 22, Moscow, Russia
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InterContinental Moscow Tverskaya Hotel
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Ranked #8 of 262 Hotels in Moscow
A recent review
5 of 5 stars reviewed yesterday
kobi1kobi Tel Aviv, Israel
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475 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

We arrived at noon, the hotel has upgraded our room very generously. As we arrived with our 11 y/o, they supplied an additional bed with no charge. The bed was a real one - not the unfolding type you commonly see in hotels. The room has all the needed amneties, a large minibar we used as a refrigirator, there is... More 

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Manila, Philippines
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is in almost all respects an outstanding hotel, but what impressed me most was the service we received at the concierge desk. We needed help with Metro information, restaurant suggestions, special purchases and ground transportation and the concierge staff provided effective and very friendly support, even arranging to have a special product delivered to the hotel. The lobby porter... More 

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “Hrsailor”, We are so delighted with your comment about the concierge service that you have experienced in our hotel. Great to hear that our concierge team was effective and provided their friendly support, arranging the special product delivery to the hotel. We are extremely proud of our concierge team. We certainly are looking forward to welcoming you again. Julia... More 

Blyth, United Kingdom
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well positioned in the heart of Moscow, this is an excellent hotel for anyone visiting the city. The staff were courteous and friendly, the rooms were excellent (including a free mini bar) and everything that was requested from the hotels (we requested information relating to tours prior to arrival and then asked them to organise various taxis during our stay)... More 

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “BlythLambo ”, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback about your stay with us. Great to hear that you have had such an excellent stay with us! We look forward to welcome you again. With best regards, Julia Petrenko Executive Assistant Manager More 

Ramat Hasharon, Israel
Top Contributor
125 reviews 125 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is really superb. Location, service, rooms, wifi, gym and small perks. Breakfast is very good though the kitchen service was consistently disorganized (but they took the complained seriously promised to fix it and offered a small compensation). And with the Ruble value down its even affordable.The coffee shop coffeemania literally next door is a very handy and offers... More 

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “Ariel L”, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for your superb recommendation. We have noted your comment regarding the kitchen service during the breakfast to closely monitor it. We look forward to welcome you again. With best regards, Julia Petrenko Executive Assistant Manager More 

Brussels, Belgium
Top Contributor
53 reviews 53 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my first time ever in Russia and the hotel was the perfect location for me to love the city of Moscow. It is in the heart of the city in the main street Tverskaia. Metro is down the street at 200m, I walked down the street to the Red Square in less than 20mn. On the other side,... More 

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear AnnemaBirmingham, Thank you very much for your stay with us at the InterContinental Moscow Tverskaya Hotel and for sharing your feedback. We were very happy to read that within your first stay in Russia enjoyed your time with us and took advantage of the premiun location of the hotel. Thank you for your kind words about our team being... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

What can I say? absolutely fantastic! Dmitry in concierge, and the whole team! Maria and Kristina at the Spa! Breakfast variety unbelievable! I've been lucky to stay in most luxury hotels around the world, but Intercontinental Moscow you beat the lot!! Never seen a higher standard of service, and friendly welcoming place. Thanks so much, a short stay I will... More 

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear Tim M, We are thrilled that you enjoyed your stay with us and plan to come back to us within your next visit to Moscow! Thank you for such kinds words about the service in the hotel. We were of course very happy to read that you enjoyed your time with us and that our team looked after you... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

A wonderful location right in the heart of Moscow, hotel is a bit small for intercontinental standards, but every seems decent enough English and the rooms were nice and modern. The only minus is that the shower door seal in the bathroom was a bit odd and it always leaked water everywhere

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear Michael C, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback about your stay with us. We are very pleased to hear we have provided a wonderful experience to you. Please keep us informed about your stays with us. With best regards, Julia Petrenko Executive Assistant Manager More 

Lucknow, India
Contributor
14 reviews 14 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 17, 2015

when you walk in to intercontinental your expectation are high and this Moscow hotels felt short on same. Good breakfast and service however covers some of it. Location is great at the heart of city .metro and departmental store within 5 minutes walk.

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “DeveshRastogi”, Thank you very much for staying with us in Moscow recently and for taking the time to share your feedback. I appreciate your comments and while I am happy to see that you enjoyed some features of the hotel, but of course I am sad to realize that we did not really manage to convince you of our... More 

Dubai, Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 9, 2015

The hotel has a great location. It's very central, easy to get to by car or metro. It's a 10 minute walk from the Red Square in a straight line which makes it very easy. It's surrounded by great restaurants, night spots, shisha cafes (my personal favorite is Xaihona at Pushkin Square). The beds are super comfortable, Breakfast is not... More 

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “SherifAbaza”, Thank you very much for choosing InterContinental Moscow Tverskaya Hotel and for sharing your feedback. We were very happy to read that you enjoyed your time with us and took advantage of the premium location of the hotel. Great to hear that our hotel team has been so supportive and managed to create wonderful experience throughout your stay... More 

Rotorua
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 6, 2015 via mobile

This is a great hotel. Location is perfect. I have stayed here regularly. Great price compared to other Hotels. Staff all speak good English and are very helpful. Very close to sub way and Red Square.

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “KiwiTravler”, Thank you for sharing your comments. Great to hear that our tembers have looked so well after you, being helpful. We will do our best to keep up to the promises of being true InterContinental. We are looking forward to welcoming you again. Julia Petrenko Executive Assistant Manager More 

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