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All 247 Moscow hotels

InterContinental Moscow Tverskaya Hotel

5.0 of 5 Hotel   |   Tverskaya St., 22, Moscow, Russia
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Ranked #6 of 247 Hotels in Moscow
A recent review
5 of 5 stars reviewed 2 days ago
GlobalJess Victoria, Canada
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401 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Victoria, Canada
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service in the Russian hospitality industry is improving at a dawdling pace. I've come to expect so little in terms of customer service that the Intercontinental was a very pleasant surprise. Staff were consistently friendly and helpful - and often joked with me. Of particular note was the service in the club lounge. Nadezhda and the team in the... More

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John O'Groats, United Kingdom
Top Contributor
156 reviews 156 reviews
147 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 1 week ago

It seems that I tend to be swayed by staff attitudes when writing reviews; and certainly those hotels that treat me well and with respect tend to gain more stars. Previously I hadn't been overly impressed with the Intercontinental in Moscow, but it seems that now, as it's become established, things have settled down and staff members are more approachable... More

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JuliaPetrenko, Front Office Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your feedback and for your kind words about our hotel! We are so excited to read that we are changing to a better place! We will keep working to get 5 star from you Please come to us again Looking forwards to welcoming you back Best Regards... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We Stayed there 3 nights. Alexander and tatianna (Who speaks french) were very helpful. The room was beautiful, amazing breakfast. The hôtel is very well situated, only 5 min walking distance from métro and 20 min from Kremlin We had a wonderful stay, Thank you so much

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JuliaPetrenko, Front Office Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear Valued Guest, On the behalf of our team let me thank you for your kind comment! We are happy to see that you find the location of our Hotel comfortable for you! Please be kindly informed that you comment about Alexander and Tatiana were shared with all team members. Thank you so much! Best Regards Elena Oganesyan Front Office... More

Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Inter-Con in Moscow is both modern and elegant, decorated in good taste. It offers all the amenities one would expect. The staff are highly professional, helpful and courteous. They work hard to make travel to and within Moscow easy for foreign travelers.

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JuliaPetrenko, Front Office Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear Valued Guest, We are happy to read your kind words about out hotel and about our team members! Please come again and we will do our best to impress even more! Best Regards Elena Oganesyan Front Office Manager More

Redding, Connecticut
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No complaints whatsoever about this hotel....lovely rooms, restaurant, service, English speaking people to assist, etc. It is walking distance to Red Square...although I was there for business. The biggest challenge with Moscow is the traffic....so just pick a hotel that's closest to where you want to go...it can take hours to go a few miles. Subway system is great...but you... More

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “Elmjr525”, Thank you very much for staying with us at the InterContinental Moscow Tverskaya and thank you for sharing feedback. We certainly look forward to welcome you back. With best regards, Julia Petrenko Executive Assistant Manager More

Bucharest, Romania
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect location, right in the middle of the city, with easy access to the airport way. The spa and the fitness facilities are very good, the breakfast excellent. We felt very safe in the area of the hotel and the walk to Kremlin takes max 15 minutes and it is very nice.

Was this review helpful? Yes 1
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “S0ch1 ”, Thank you for choosing our hotel and sharing your feedback. We were very happy to read that you took the advantage of our central location whilst discovering the sights of Moscow. We certainly look forward to welcome you back. With best regards, Julia Petrenko Executive Assistant Manager More

Bastad, Sweden
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 14, 2014

One of my favorite and top hotels. Sometimes when travel long hours on plane or just been on the road for weeks you look forward to some rest and relaxing. Checked in and was just lookinrg for the rest and relaxing when the staff at reception tells you that they wany to give you a voucher

Was this review helpful? Yes
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “Patrik_Liljekvist”, Thank you for choosing InterContinental Moscow Tverskaya Hotel. We are thrilled with your comment. Thank you for such kinds words about the service in the hotel. We will do our best to keep up to the promises of being true InterContinental. Looking forward to welcoming you again. Julia Petrenko Executive Assistant Manager More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 7, 2014

This was my first trip to Moscow , Russia and definitely the experience at the Intercontinental Moscow Tverskaya was very pleasant and worth praising. The hotel is centrally located with a lot to do nearby and the service I experienced has to be emphasised as Outstanding and Remarkable! First, I would like to highlight the Plus Points I found during... More

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JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “Need2share”, well, what can I say - headlines like yours make our day, there are so many happy smiled around the hotel. Thank you so much for staying with us in Moscow and for posting such a detailed and enthusiastic feedback with such a great headline here on Tripadvisor.com. Our hotel team is working very hard to increase the... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 3, 2014

Hotel is located on Tverskaya street next to Red Square. You can walk to Red Square. Hotel is well maintained and my check in was good. Although I was downgraded to a twin bed room. Rooms are comfortable, modern with all required amenities. Restaurant staff at the breakfast room are all exceptional. Gym is well fitted. Tunisian guy in concierge... More

Was this review helpful? Yes
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear “Samir A”, Thank you very much for your stay with us at the InterContinental Moscow Tverskaya Hotel and for sharing your feedback. We were very happy to read that you enjoyed your time with us and took advantage of the premium location of the hotel. Great to hear that our Restaurant team has been exceptional. Please keep us informed... More

Cologne, Germany
Top Contributor
56 reviews 56 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 25, 2014

Thats an example, when good staff can smooth small minuses of hotel by itself)))))) Location is nice, metro is close by if you don't like to walk. As I told, staff is extremely friendly and helpful (90%) Head of concierge Artyom is professional in his job! Was just nice to have a chat with him. We stayed there for our... More

Was this review helpful? Yes
JuliaPetrenko, Executive Assistant Manager at InterContinental Moscow Tverskaya Hotel, responded to this review

Dear Yulia B, Thank you very much for choosing InterContinental Moscow Tverskaya Hotel for such an exciting event as your wedding. We were of course very happy to read that you enjoyed your time with us and took advantage of the premium location of the hotel as well. Thank you for your comments about our Chief Concierge, Artyom, who is... More

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Additional Information about InterContinental Moscow Tverskaya Hotel

Address: Tverskaya St., 22, Moscow, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Moscow Tverskaya Hotel 5*
Number of rooms: 203
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