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Moscow Suites Serviced Apartments

3.0 of 5 22 Noviy Arbat Street, Suite 46, Moscow 119019, Russia
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Moscow Suites Serviced Apartments
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Moscow Suites Serviced Apartments
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161 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Moscow Suites Serviced Apartments
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18 reviews 18 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 31, 2014

I'm surprised this got such good reviews. I thought it was much like Moscow - too expensive and poor quality. First warning - this is definitely not for businesspeople. There is no reception to show you where to go or how to get around. Moscow is big and not very tourist friendly for non-Russian speakers so those with limited time... More

Was this review helpful? Yes 2
Intlmutt, Manager at Moscow Suites Serviced Apartments, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are disappointed that your experience staying with us clearly did not match your expectations, we try to ensure all our guests are as comfortable as possible. Obviously we were unable to do so in your case and we will strive to do better in the future, but... More

Malaga, Spain
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014

The apartment was very well located on one of Moscow's main avenues and close to the Red Square. It was big, well furnished and clean, with excellent views of the city. The 1950s building, however, had seen better times. It looked run down and poorly kept. The kind of place you would expect for a low-cost hostel. To compensate, the... More

Was this review helpful? Yes 1
Intlmutt, Manager at Moscow Suites Serviced Apartments, responded to this review

Dear Guest, Thank you for your review, we're glad you enjoyed our comfortable and well-maintained apartments, and we're delighted you were happy with the excellent service we try to provide to all our guests. Unfortunately, as you noted, the buildings in the very centre of Moscow that are closest to the Kremlin and major attractions were almost all constructed during... More

Beijing, China
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2014

Good - very easy check-in and check-out, professional and helpful team. Apartment itself is situated in a busy shopping area and is close to 2 different metro stations. There are 3 places to have coffee and breakfast in the very building where the apartment is. ( Novyi Arbat 22). Nice city views, but slightly unnerving windows that open fully on... More

Was this review helpful? Yes 2
Zurich, Switzerland
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 16, 2014

The place was located in the city center (15 Tverskaya), and the appartment was in great condition with all facilities (wifi works great, dish and laundry machines, iron, etc.) The staff is extremely helpful and nice and both checkin and checkout was easy.... I would recommend it without hesitation! The stay fell during the russian traditional 1-week-without-hot-water due to maintenance,... More

Was this review helpful? Yes 1
Melbourne, Australia
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 13, 2014

Our apartment was the perfect base from which to explore Moscow. It was comfortable and had al the amenities we needed at an excellent price. All aspects of our stay went exactly as planned: visa support, airport pickup, check in/out and transfer to the train station al went exactly to time and made our stay very easy to organise. We... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
5 of 5 stars Reviewed July 6, 2014

My wife and I were very impressed with the staff’s professionalism and quality of service. We travel fairly often and we always stay in short-term apartment rentals, like Moscow Suites, so we have a broad basis for comparison. We greatly appreciated the consistently prompt and capable service we received when we needed help, whether it was to order a taxi,... More

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Istanbul, Turkey
14 reviews 14 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 1, 2014

We stayed in the Tverskaya street apartments of this group. (Tverskaya no:19) Room was a bit small, but was ok. Our contact from the property was very helpful with a very fluent English (not common in Russia). The location was perfect, 15 minutes of walk to Red Square, and was next to a metro station (Tverskaya station). Although on a... More

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1 review
5 of 5 stars Reviewed June 29, 2014 via mobile

Service is excellent, you'll be well taken care of. Marsha speaks excellent English, is friendly and absolutely reliable. Facility is very clean and amenities well maintained. Sofa bed is proper and cooking facilities good.

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Adelaide, Australia
Top Contributor
57 reviews 57 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed June 27, 2014

I stayed at Navy apartment on Tservskaya Street. The apartment is in a tardy building but was clean and well equipped. I used the free pickup from the train station - I was met by a nice enough man who had a fairly dirty car but at least got me to the apartment. I was met by Ksenia who explained... More

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16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 22, 2014

As hotel room prices are exceptionally high in Moscow, we decided to go for this suit service. I can recommend this to everyone even is you are not a budget traveler. At Novij Arbat (formerly Kalinyin prospect) is a great location to discover the city even by foot. Cafes, restaurants, supermarkets are in walking distance and if you are ready... More

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Additional Information about Moscow Suites Serviced Apartments

Address: 22 Noviy Arbat Street, Suite 46, Moscow 119019, Russia
Phone Number:
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Moscow Suites Serviced Apartments 3*
Number of rooms: 15
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