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Lotte Hotel Moscow

Travelers' Choice award winner
Hotel website
Novinskiy Blvd, 8/2, Moscow 121099, Russia
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Lotte Hotel Moscow
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Lotte Hotel Moscow
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591 Reviews from our TripAdvisor Community

Traveler rating
    508
    65
    11
    5
    2
See reviews for
37
95
34
343
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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    (150)
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Limassol, Cyprus
Top Contributor
133 reviews 133 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am not a fan of huge hotels. This is a huge hotel so not my cup of tea. The service was excellent. The food was excellent as well. I would suggest some renovation to make it feel more modern. The location is a bit busy.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Probably one of the best I have stayed in. Luxury hotel with fantastic rooms, equipped with everything you need. Great location, easily accessible. Staff were helpful and professional. Highly recommend.

Was this review helpful? Yes 1
Victoria, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For those of you who may be thinking of a vacation in Moscow, please consider the Hotel Lotte in Moscow. It is stunning, the staff is very friendly, helpful and will go to any extent to make your visit remarkable. When you walk into the lobby you will be greeted by staff, they will remember your name and always ask... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I love the space,modern facilities,polite staff, english language oriented,all the time smiley!,superb spa and swimming pool,location is a key to the Arbat street and with 2 km distance from Kermlin area.Recommendable for a prestigious stay in Moscow.

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Doha
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was extremely impressed by the comfort and service at this hotel. I was there on a business trip for 2 days, and had stayed in Moscow previously. This was my first time at the Lotte and would certainly book again because of the comfort of the room, the excellent customer service and the location. BUT, and I am very... More 

Was this review helpful? Yes 1
italy/uk/hungary
Top Contributor
75 reviews 75 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent three nights here. All services has been flawless. The location is extremely convenient, both by car and by metro. Breakfast is nice and rich. Maybe the salon could be larger. A bit disappointed by the concierge: could have been more transpareng in a few info he provided us. Room was super comfortable as well as the front desk courtesy.

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Wembley, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay in Lotte! All staff were super friendly, and would cater for every little detail requested. We ordered room service quite often, and they were quick ( almost always) and very helpful. I'm a vegetarian, so eating in Russia can be quite tricky for me, but the waiters made me feel very welcomed and recommended their... More 

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Loosdrecht, The Netherlands
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

This is one of the best hotels ever, the accomodation is beautiful and well taken care of, everything is clean and looking good. The rooms are large and very and almost extreme luxe. The bathroom is also very luxurious. The service is more than excellent, friendly, well informed and they even caal you by your name. The restaurants and bars... More 

Was this review helpful? Yes 1
Ballston
Top Contributor
71 reviews 71 reviews
58 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 25, 2015

The hotel is embarrassingly over the top; I would have much preferred a good Marriott but I had no say in the reservation. One of the best breakfast buffets I have ever eaten; don't miss the red caviar. Rooms impeccable; spacious, clean, quiet. Check out that shower! Cost to launder a man's shirt: 740 (about US $15.50); undershorts 360 ,... More 

Was this review helpful? Yes 1
The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2015

4th visit to this superb hotel. Service is excellent, rooms large and well equipped and with Molton Brown toiletries. Comfortable bed and good internet. Bar is pricey but a minor complaint and the food was very good. Looking forwards to my next visit!

Was this review helpful? Yes 4
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