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Lotte Hotel Moscow

Travelers' Choice award winner
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Novinskiy Blvd, 8/2, Moscow 121099, Russia
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Lotte Hotel Moscow
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610 Reviews from our TripAdvisor Community

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Traveler rating
    524
    67
    12
    5
    2
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353
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (610)
  • Mar-May only
    (151)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (150)
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London, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed 2 weeks in the marvellous Lotte hotel. I arrived around mid night and ordered room service, the food was meticulously presented and orange juice freshly squeezed. I was impressed with the selection of pillows and lovely music in the walk-in shower/bath room. Staff (particularly Concierge) all speak English well and were very helpful. The Lounge offers a wide variety... More 

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Edinburgh, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Lotte for 2 nights. It is an excellent hotel. Service in particular is exceptional, from the moment you arrive. Rooms superb. The location is also very good with some nice restaurants/bars within a short walk. The bar/cafe in the hotel lacks much atmosphere and I think is expensive, given there is not much to it. If there... More 

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Dubai, United Arab Emirates
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best stuff approach I have ever seen yet. Hotel is situated in a good area. Rooms are big and very clean! Meals and this hotel are delicious too. If U will go to the lobby bar i'm sure U will be surpriced! Stuff know every name of the guests and say hello with your name...wow! Definitelly I... More 

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Houston, Texas, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Staff at the Lotte don't miss a beat, every detail of their service is impeccable. Facilities are immaculate. The onsite sushi restaurant is good but very expensive, same goes for the French restaurant which is even more expensive for business travelers on a budget. Never fear, the location provides easy access to excellent dining alternatives.

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mevasseret zion
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very good hotel with lot's of facilities. The staff is very professional, polite and friendly. Breakfast has a very large verity, and everything is so tasty. 30 minutes walking from Kremlin, and very close to a metro station.

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Limassol, Cyprus
Level Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 18, 2015

I am not a fan of huge hotels. This is a huge hotel so not my cup of tea. The service was excellent. The food was excellent as well. I would suggest some renovation to make it feel more modern. The location is a bit busy.

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London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2015

Probably one of the best I have stayed in. Luxury hotel with fantastic rooms, equipped with everything you need. Great location, easily accessible. Staff were helpful and professional. Highly recommend.

Was this review helpful? Yes 1
Victoria, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2015

For those of you who may be thinking of a vacation in Moscow, please consider the Hotel Lotte in Moscow. It is stunning, the staff is very friendly, helpful and will go to any extent to make your visit remarkable. When you walk into the lobby you will be greeted by staff, they will remember your name and always ask... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015 via mobile

I love the space,modern facilities,polite staff, english language oriented,all the time smiley!,superb spa and swimming pool,location is a key to the Arbat street and with 2 km distance from Kermlin area.Recommendable for a prestigious stay in Moscow.

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Doha
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 4, 2015

I was extremely impressed by the comfort and service at this hotel. I was there on a business trip for 2 days, and had stayed in Moscow previously. This was my first time at the Lotte and would certainly book again because of the comfort of the room, the excellent customer service and the location. BUT, and I am very... More 

Was this review helpful? Yes 1
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