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All 246 Moscow hotels

Lotte Hotel Moscow

5.0 of 5 Hotel   |   Novinskiy Blvd, 8/2, Moscow 121099, Russia
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Lotte Hotel Moscow
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Ranked #1 of 246 Hotels in Moscow
A recent review
5 of 5 stars reviewed 1 week ago
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436 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
132 reviews 132 reviews
37 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

I have given up the Ritz Carlton recently as their service has slipped. So have tried the Lotte twice now. The rooms are excellent. Large, immaculate with everything thought of. Nice touches like a stationary tray with highlighter, stapler etc and toothbrush / shaving kit in the bathroom. The beds are very comfortable. Great lighting in the rooms which seems... More

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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What more can one say? One of the nicest hotels I've stayed in. Service is excellent, almost to a fault. It seems like the hotel was pretty empty, so a very high staff to guest ratio resulted in almost too much attentiveness when dining in some of the restaurants, especially breakfast, where the staff buzzes around your table so much... More

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Top Contributor
163 reviews 163 reviews
45 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Well what can I say - fantastic place - great location albeit entrance is a bit weird but who cares - room was delightful, bathroom worked, room service immense, staff were a bit cold and charged me for a room when it was prepaid by my hosts - which was a bit annoying. Easily accessible to the metro, a true... More

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Houston, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 23, 2014

top-class hotel. Rooms are nice quality and decent sized. Staff is very impressive. Within a day, they remember my name. And if I come back a month later, they remember it then also. If you get a club level room (I think that is what it is called), that includes access to free breakfast each morning, and a light meal... More

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London, United Kingdom
Top Contributor
64 reviews 64 reviews
61 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 6, 2014

The Lotte Plaza is a good and comfortable 5 start hotel. The staff were very helpful and even smiling, which for Russia is a novel experience. The room was well appointed, bed comfortable. I have no complaints. It is a modern building so nothing too interesting about it but that is what it is. By Moscow standards the price was... More

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Prague, Czech Republic
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2014

This city is my hometown, but i needed to sleep somewhere, because i live in Prague and this hotel was the best chose i made! Rooms are clean and big with comfortable kings beds. Food is tasty and fresh. Believe or not, I recommend this hotel :-) Отличный отель !

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 30, 2014

A perfect 2nd visit to the hotel, for one week! The overall stay was fantastic; facilities, amenities, delivery of service from all staffs was very efficient. Airport transfers: Inga was a star with her quick replies and attention to detail, I had last minute flight delay and was re-booked with a different airline. Quickly notified hotel transfer on new flight... More

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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
163 helpful votes 163 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

I'm not surprised it is the number 1 rated hotel in Moscow. This hotel really does pamper its guests. From the first moment you walk in, you have access to wifi. The floor in the bathroom area in your room is heated. There is a separate shower and bath area and a separate toilet. The view from my window was... More

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The Hague, The Netherlands
4 reviews 4 reviews
5 of 5 stars Reviewed June 29, 2014

My second stay, here and it was nice to enjoy two nights rather than the one night flying visit last time. Having lived in SE Asia for 8 years, it is easy to see the South Korean connection, and the hotel interior really feels like somewhere in Hong Kong or Singapore, with large bedrooms and excellent bathrooms. The Pierre Gagniere... More

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Oakham, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 15, 2014

A wonderful big room containing everything we needed for our four night stay. The bed was really comfortable, everything clean and of a very high standard. The bathroom, containing both bath and shower, was also of a high standard and we loved the complimentary Molton & Brown products. The hotel staff were so friendly and helpful and the breakfasts were... More

Was this review helpful? Yes 3
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Additional Information about Lotte Hotel Moscow

Address: Novinskiy Blvd, 8/2, Moscow 121099, Russia
Location: Russia > Central Russia > Moscow
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lotte Hotel Moscow 5*
Number of rooms: 300
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