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Aquamarine Hotel

#30 of 266 Hotels in Moscow
Certificate of Excellence
Ozerkovskaya Emb., 26, Moscow 115184, Russia
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1 room 1 guest
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337 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (337)
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    (71)
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Charlotte, North Carolina
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is hard to find and even taxi will drop you off at the building, you have to go around to find entrance. With cases it is not easy. Hotel is not well marked and not visible from the street, so it makes even harder to go back after walk. If you get in, this is a good place. Staff... More 

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Dubai, United Arab Emirates
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Value for money. Friendly helpful staff (Fluent in English). Excellent facilities (for the amount we paid). Nice selection of buffet breakfast. Easy orientation (walk along canal then cross bridge) for directions to Red Square (approx 40 min walk). ATM/money exchange in lobby. It was a bit difficult to find metro station walking the backstreets but we managed.

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Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for five-nights as it was my birthday, so I flew from London to Moscow in July 2015. Honestly, I don't think I will be returning to this hotel again for various reasons: the service offered is not of a high-quality hotel. The restaurant / food / room service is really disappointing. And most of all,... More 

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aquamarine2010, General Manager at Aquamarine Hotel, responded to this review

Dear Shakiralondon, Thank you for the feedback of your recent visit with us. I am truly sorry that we left such a poor impression upon you; I apologize for the let down. I will investigate the issue by myself and will take corrective measures to improve our performance as quickly as possible. I am sorry that our food offerings did... More 

Wagga Wagga, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2015

The location is crap 15 mins walk to the nearest central station The staff were nice and friendly however. The room didn't even offer two complementary water The room was ok Breakfast was buffet however the variety was nothing special they close at 10 am and was the same everyday very basic

Was this review helpful? Yes 1
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear naliza009, Thank you for taking the time to post your feedback regarding your most recent visit to our hotel. I am very sorry that some aspects of your experience did not meet your expectations. We always do our best to surround our guests with attention and friendly service. So we will take into consideration your comments to improve our... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2015

I traveled to Moscow at the begining of June 2015. I have picked Aquamarine hotel based on its overall rating on tripadvisor and I have to admit that my expectations were met. First of all, the hotel staff was very helpful in providing me with an invitation letter for visa to the Russian Federation, free of charge, in a very... More 

Was this review helpful? Yes 3
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear Stefan I, Thank you very much for your recent stay with us at the Aquamarine Hotel Moscow and for your positive and constructive feedback here on tripadvisor.com! It is a great pleasure to hear, that you enjoyed our rooms, hotel location and liked our high-quality service and, in general, found your stay being perfect !Our Hotel Team is working... More 

Munich, Germany
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 8, 2015

I stayed there 1 night for business purpose. It is closed to red square (20 minutes on foot). The hotel has nice utilities and the room was also good. The breakfast was also quite good. The reception was very good, I could directly pay my bill so no trouble with check-out in the morning... There is also a SPA center... More 

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aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear OfftheRoadontheTrack, Thank you for choosing to stay with us. It is our pleasure to hear that your experience was a positive one! We are very pleased to know that Aquamarine Hotel met your expectations. Thank you for your kind comments about hotel facilities, breakfast and especially about our reception team. We are looking forward to welcoming you back at... More 

Ramat Gan, Israel
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 31, 2015

The hotel is located in a quite complex, 10 minutes ride from the red square. the room is well equipped with all business travel equipment, for some reason the WiFi was not good and the signal in the room was somewhat poor. breakfast was very good, rich choice of fresh and cooked dishes the room was spacious and very clean.... More 

Was this review helpful? Yes 1
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear Avrif1, Thank you for choosing to stay with us. It is our pleasure to hear that your experience was a positive one! We are very pleased to know that Aquamarine Hotel met your expectations. Thank you for your kind comments about hotel facilities, breakfast and especially about our hotel team. It is the best motivation for us in our... More 

Melbourne, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 28, 2015

I have stayed here on 3 previous trips to Moscow it remains great value if you are staying over a weekend when prices are low costs more during week . This time we had breakfast included and it was well worth the extra cost with a very nice buffet on offer the rooms are nicely furnished and nice bathroom well... More 

Was this review helpful? Yes 1
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear Stephen M, Kindly accept our gratitude for such positive and warm words about Aquamarine hotel, Moscow! These words motivate our team to keep working hard. And it is really great to receive such a comments from our repeat guest! That is a pleasure for us to know that you feel content about your stay experience and we do hope... More 

Netanya, Israel
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 4, 2015

Good place to stay for both business and pleasure - brand new, very clean, nicely located at Zamoskvorechye district, close to metro and Paveletsky train station to get to the airport, Kremlin and the central attractions are at 15 minutes walk in one of the nicest Moscow neighborhoods. All restaurants and shopping area of Novokuznetsky are very close to hotel.... More 

Was this review helpful? Yes
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear Mishasha, Thank you for taking the time to share your comments on Tripadvisor.com. I am very glad to receive your 5 star feedbacks and to know, that our hotel met your expectations. Thank you for your great comments about the hotel location and team work. It is the best motivation for us in our work. Thank you for your... More 

Moscow, Russia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 1, 2015

Generally it's OK for it's price, but recently there are much better located options for the same price. The room was clean, breakfast was OK, but I can't say the stuff was helpful. We were surprised when couldn't get an answer how to get to the closest metro station (just example) Probably good for business trips if you need to... More 

Was this review helpful? Yes 1
aquamarine2010, Guest Relations Manager at Aquamarine Hotel, responded to this review

Dear IraAz, Thank you for taking the time to tell us your feedback. We value your attitude and appreciate your comments. We hope to be your host again in your future trips to Moscow. Best regards, Alexandra More 

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