We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 55 Cluj-Napoca hotels

City Plaza Hotel

5.0 of 5 Hotel   |   9-13 Sindicatelor Street, Cluj-Napoca 400029, Romania
Hotel amenities
Save Saved
You added City Plaza Hotel to your Saves list
City Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
88%
Ranked #11 of 55 hotels in Cluj-Napoca
A recent review
5 of 5 stars reviewed 1 week ago
abager London, United Kingdom
Write a Review

63 people have reviewed this hotel

Traveler rating
    27
    29
    3
    3
    1
See reviews for
1
7
4
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
London, United Kingdom
Top Contributor
125 reviews 125 reviews
83 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is an ideal hotel if you're on business in Cluj. Close to the city centre, within walking distance of things to see and do and eat. Perhaps a little charmless in its design, but friendly and professional in its manner. Rooms are large and there's a wide choice of standard rooms, suites, and even a presidential suite complete with... More

Was this review helpful? Yes
Alba Iulia, Romania
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

It was the second time when we were there and we will go hapilly back. We had an romantic paquet in one of the swits. Room and cleanliness were great. But also the food. Spa area situated on the 5th floor with an overwiev on the city its relaxing. Personal is very kind. In one word everything was perfect.

Was this review helpful? Yes
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, Thank you very much for your time taken to post your review about CITY Plaza Hotel on the Tripadvisor.com website and the hight scores that you have awarded us with. I'm glad to hear that you were satisfied by room, Salute Per Aqua SPA, our staff and food. As you know, our kotel is located... More

Zeewolde
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2014

This hotels is recommended for business travellers and other and offers a lot of value for money. It has very nice rooms and well equipped, free Wi-Fi, Lot of TV-channels, a minibar etc. Further the breakfast is excellent.

Was this review helpful? Yes
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, Thank you very much for your time taken to post your review about CITY Plaza Hotel on the Tripadvisor.com website and the hight scores that you have awarded us with. I'm glad to hear that you were satisfied by room, breakfast, TV-channels, free Wi-Fi. Our hotel awaits you with 85 rooms situated on five levels,... More

Canterbury, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2013

Stayed here on business . Nice rooms but smoking throughout the hotel is a problem. Smoke came into my room from adjoining rooms in the night . The bar is basically a smoke cube and smoking is allowed in the Restaurant at dinner time. Staff very good. Nice swimming pool on the top floor.

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, I'm glad to hear that you were satisfied by our staff and swimming pool. Thank you very much for your time taken to post your review about our restaurant on the Tripadvisor.com website. We appreciate your opinion about your stay at CITY Plaza Hotel. We have noted your observation about smoking in restaurant. I will... More

Hungary
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2013

one of the tips of the hotel is the location.very central so everything is close. the service is really ok, not seems a five star hotel but you have no complains at all during the stay. liked my deco of the room even you understand that is quite old. the bathroom clean and comfort. i suggest you to pay a... More

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you very much for your time taken to post your review about our property on the Tripadvisor.com website and for the hight scores that you awarded us with. I'm glad to hear that you had a pleasant experience at our Hotel. Thank you very much for your recommendation and I will share with all my... More

Modiin, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2013

We came with two little kids (2 and 4 yrs.) very late night and we've got an upgrade to an apartment which was really great and respond to all our needs as a family traveling with kids. The staff was very polite, eficient and useful, did everything to help. The buffet breakfast was various and also pretty good for us... More

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you very much for your time taken to post your review about CITY Plaza Hotel on the Tripadvisor.com website and the hight scores that you have awarded us with. I'm glad to hear that you were satisfied by location of CITY Plaza Hotel, room, breakfast and staff. I will share with all my colleagues your... More

New Delhi, India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 26, 2013

This place is in heart of city and offers great food. The rooms are old and are average but being in the center of the city makes it perfect to stay. all the rooms are with great view, you can ask for mountain or country side view if you like green view or ask for city view, both are equally... More

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you very much for your time taken to post your review about CITY Plaza Hotel on the Tripadvisor.com website. As you know, our kotel is located downtown, but still in a quiet area. Located close to Central Park, Cluj-Napoca City Hall and historical center, the Hotel offers quick acces to the most important touristic attractions,... More

Belfast
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2013

Was really pleased with the hotel and the location. The rooms were spacious and spotless, and the restaurant was excellent though very expensive compared with local restaurants as you might expect. The pool served its purpose and I would return again.

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you very much for the time taken to post your review about CITY Plaza Hotel on the Tripadvisor.com website and the hight scores that you have awarded us with. I'm glad to hear that you were satisfied by location of CITY Plaza Hotel, room and SPA. As you know, our kotel is located downtown, but... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 18, 2013

In summary, this is the first hotel I've checked out of. This is absolutely not a five star hotel, and the price charged does not correlate whatsoever to the quality of the accommodation. I stayed here to have some variety on another business trip to Cluj. I've stayed in many hotels in Cluj, and heard of City Plaza and it's... More

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you for the time taken to post your review about our hotel on the Tripadvisor.com website. We appreciate your opinion about your stay at CITY Plaza Hotel. We have noted your observation about zour room. Obviously, we will analyze your observation. I am sorry that your experience was not as you expected. Hopefully we will... More

Sibiu, Romania
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 18, 2013

There was a bad smell all through the pool area, by the entry steps and even in the middle of the pool.....not what you'd expect in such a good rated hotel spa. Windows - not cleaned for weeks, all around very disappointing...... No towels available.....staff poorly prepared too. Not going back!

Was this review helpful? Yes
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, We appreciate your honest opinion about your stay at CITY Plaza Hotel. We have noted your observation about swimming pool area. Obviously, we will analyze your observation. I am sorry that your experience was not as you expected. Thank you for your feedback, it has helped us to improve our services. Hopefully we will be able... More

Been to City Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Plaza Hotel

Also Known As:
City Plaza Hotel Cluj County/Cluj-Napoca, Romania
Address: 9-13 Sindicatelor Street, Cluj-Napoca 400029, Romania
Location: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Cluj-Napoca
#9 Business Hotel in Cluj-Napoca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — City Plaza Hotel 5*
Official Description (provided by the hotel):
CITY Plaza Hotel is a 2014 Travellers' Choice winner! Welcome to CITY Plaza, a hotel located in the heart of the city center, but still in a surprisingly quiet area. Near Central Park and Cluj-Napoca City Hall, the hotel is situated within walking distance to public institutions, universities, medical or financial centers but also close to touristic attractions, restaurants and terraces. The hotel has been designed from a guest-oriented perspective, considering the benefits of choosing our location: comfort, efficiency, possibility to select from a wide range of services and attention to details.Our hotel awaits you with 85 rooms situated on five levels, each type of room having an authentic and distinctive design and specific facilities, intended to make your stay as enjoyable as possible, a conference center with 3 halls having a total capacity of 418 seats, two restaurants with specific cuisine, and a SPA center dedicated entirely to relaxation!The key features of our services is the permanent attention to our guests expectations, availability, a proactive attitude, and a continuous adjustment to our guests needs.We are welcoming you at CITY Plaza! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Tingo, Priceline, Venere, TripOnline SA and Agoda so you can book your City Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage City Plaza Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.