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City Plaza Hotel

Certificate of Excellence
9-13 Sindicatelor Street, Cluj-Napoca 400029, Romania
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1 room 1 guest
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (38)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (26)
  • Dec-Feb only
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Romania
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I really can not understand how can be this hotel 5 stars, when the rooms looks like some hostel rooms. There is no carpet in the room, the floor is scratched, also the furniture is scratched and full of stains. The only good thing about the hotel is the great spa, an acceptable breakfast and its good location near the... More 

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England
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel in central Cluj but quiet location on side-street. Good-sized comfortable rooms, friendly helpful staff, swimming pool with good view, efficient wifi and breakfast offering huge choice and good quality. Car parking at the hotel was easy once was found - Cluj's one-way traffic system can be complicated for first-time visitors.

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Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

An excellent hotel, very welcoming, friendly staff, great services (the pool from the 6th floor with a nice view, relaxing massage, spa etc). I booked a studio for Untold festival, the room was great and we had an excellent time. The hotel is very close to the central square, to Grand Arena like 1-2 minutes walking and to the airport... More 

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London
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a real good business hotel. It has everything you'd expect,including sensational food. Breakfast offers dozens of choices and is excellent. Rooms are spacious and a/c works well. Nothing is too much trouble for the exceptional front desk guys. Plus, it's easy and close to walk most places in the town center.

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Romania, Cluj Napoca
1 review
5 of 5 stars Reviewed July 1, 2015

Very nice hotel, excellent food (I recomend raviolli con ricotta), very helpful staff, close to the downtown and the beautiful lake and Chios terrace. During the summer you can take a boat ride on the lake and a very nice walk in the park (the last one not only during the summer). Very nice conference rooms, excellent spa. The city... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 23, 2015 via mobile

This is not a 5 star hotel! We arrived in 19 of June and we got a room for person with special needs, even in our reservation we required standard room! After discussion they changed the room however the new room was not clean enaugh: the furniture was old and the floor was with spots! The pillows are to firm... More 

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Genf, Geneve, Switzerland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 15, 2015

Usually when we go to Cluj we stayed at Opera Plaza. The last experience was not very good, so I booked this time a room at City Plaza, and it was a very good decision! This hotel is well equipped and spotless. Staff extremely professional and very helpful. Impeccable cleanliness! Breakfast very good and staff extremely efficient. Location is fantastic,... More 

Was this review helpful? Yes 2
Utrecht, The Netherlands
Level Contributor
221 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 28, 2015

Very large and clean room. Perfect matras. Room a bit warm, but nice with the window slightly open. The location in the center of the city is perfect. Breakfast was delicous. I didn't use the large swimming pool or sauna. Staff was friendly and checkout swift. I will gladly stay here again.

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you very much for your time taken to post your review about CITY Plaza Hotel on TripAdvisor.com website and for the hight score that you have awarded us with. We are glad to hear that you were satisfied by location, room, breakfast and our staff. As you know, CITY Plaza Hotel is located in the... More 

Oradea, Romania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 21, 2015

I was here a week ago, the hotel is clean and the rooms look great. I was very pleased by the fact that it was quiet even if the hotel is pretty central located. The food is great, you should definitively try the cheesecake. Nice stuff and they respect ur privacy! Another thing that pleased me was the video secured... More 

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Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you for your time taken to post your review about our property on TripAdvisor.com website and for the hight score that your have awarded us with. We appreciate your opinion about CITY Plaza Hotel and we are glad to hear that you were satisfied by rooms, location, food, staff and private parking. As you know,... More 

Trier, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 18, 2015

I'll try to keep it simple. Positive Notes 1. Close proximity to downtown Cluj 2. The pool and hot tub were nice 3. Breakfast was included 4. After the shift change from the first employees that were working, the staff spoke English pretty well, were friendly and were knowledgeable about things to do locally. Negative Notes 1. It looked like... More 

Was this review helpful? Yes 1
Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, Thank you for your time taken to post your review about our property on the Tripadvisor.com website. We appreciate your honest opinion about your stay at CITY Plaza Hotel and we regret that your experience was not as you expected and your stay was disturbed by the events in the hotel. We have noted all... More 

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