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City Plaza Hotel

Certificate of Excellence
9-13 Sindicatelor Street, Cluj-Napoca 400029, Romania
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City Plaza Hotel
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Ranked #10 of 57 Hotels in Cluj-Napoca
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
AdelaRo Romania, Cluj Napoca
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125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Romania, Cluj Napoca
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel, excellent food (I recomend raviolli con ricotta), very helpful staff, close to the downtown and the beautiful lake and Chios terrace. During the summer you can take a boat ride on the lake and a very nice walk in the park (the last one not only during the summer). Very nice conference rooms, excellent spa. The city... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 23, 2015 via mobile

This is not a 5 star hotel! We arrived in 19 of June and we got a room for person with special needs, even in our reservation we required standard room! After discussion they changed the room however the new room was not clean enaugh: the furniture was old and the floor was with spots! The pillows are to firm... More 

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Genf, Geneve, Switzerland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 15, 2015

Usually when we go to Cluj we stayed at Opera Plaza. The last experience was not very good, so I booked this time a room at City Plaza, and it was a very good decision! This hotel is well equipped and spotless. Staff extremely professional and very helpful. Impeccable cleanliness! Breakfast very good and staff extremely efficient. Location is fantastic,... More 

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Utrecht, The Netherlands
Level Contributor
219 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 28, 2015

Very large and clean room. Perfect matras. Room a bit warm, but nice with the window slightly open. The location in the center of the city is perfect. Breakfast was delicous. I didn't use the large swimming pool or sauna. Staff was friendly and checkout swift. I will gladly stay here again.

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Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you very much for your time taken to post your review about CITY Plaza Hotel on TripAdvisor.com website and for the hight score that you have awarded us with. We are glad to hear that you were satisfied by location, room, breakfast and our staff. As you know, CITY Plaza Hotel is located in the... More 

Oradea, Romania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

I was here a week ago, the hotel is clean and the rooms look great. I was very pleased by the fact that it was quiet even if the hotel is pretty central located. The food is great, you should definitively try the cheesecake. Nice stuff and they respect ur privacy! Another thing that pleased me was the video secured... More 

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Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Guest, Thank you for your time taken to post your review about our property on TripAdvisor.com website and for the hight score that your have awarded us with. We appreciate your opinion about CITY Plaza Hotel and we are glad to hear that you were satisfied by rooms, location, food, staff and private parking. As you know,... More 

Trier, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 18, 2015

I'll try to keep it simple. Positive Notes 1. Close proximity to downtown Cluj 2. The pool and hot tub were nice 3. Breakfast was included 4. After the shift change from the first employees that were working, the staff spoke English pretty well, were friendly and were knowledgeable about things to do locally. Negative Notes 1. It looked like... More 

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Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, Thank you for your time taken to post your review about our property on the Tripadvisor.com website. We appreciate your honest opinion about your stay at CITY Plaza Hotel and we regret that your experience was not as you expected and your stay was disturbed by the events in the hotel. We have noted all... More 

Luxembourg City, Luxembourg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 18, 2015

To start on a high note I'll talk about the good things the hotel offered. WiFi in the hotel areas I visited had consistently high speeds and a strong connection. The location is central and within walking distance to down-town Cluj with many bars and restaurants nearby. The staff I'd dealt with spoke good English from reception to the pool,... More 

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Dafina S, Marketing Manager at City Plaza Hotel, responded to this review

Dear CITY Plaza Hotel Guest, Thank you for your time taken to post your review about our hotel on the Tripadvisor.com website. We appreciate your honest opinion about your stay at CITY Plaza Hotel. We have noted all your remarks. We regret that your experience was not as you expected and your stay was disturbed by the events in the... More 

Chinnor, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 8, 2015

We stayed two nights and found the proximity to the old town a real advantage. The breakfast was excellent. The rooms were big and comfortable, only negative was the heating was still on. With no air conditioning, and with the window open there was a lot of street noise.

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Oxford, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 8, 2015

This hotel is very central for the old part of the city. Because of this we heard sirens all night. The room was perfectly alright, but a view onto the car park, which was not pleasant. It was too hot and we couldn't sleep without the window being open, despite staff coming to fix it. we decided not to eat... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 4, 2015

I was in Cluj for 3 days, for business. I stayed with my colleague at Cityplaza, near the city center. This hotel is by far the best hotel in Cluj, with a great breakfast service, a very good restaurant, chiefly their home made pasta! Moreover, I was upgraded to the presidential suite, so for this reason, I was more than... More 

Was this review helpful? Yes 3
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