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All 55 Cluj-Napoca hotels

Opera Plaza Hotel

5.0 of 5 Hotel   |   St G-ral Traian Mosoiu 10 - 12, Cluj-Napoca 400132, Romania
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85%
Ranked #11 of 55 hotels in Cluj-Napoca
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Dornick London
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76 people have reviewed this hotel

Traveler rating
    25
    41
    7
    2
    1
See reviews for
4
10
5
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Henley-on-Thames, United Kingdom
Top Contributor
103 reviews 103 reviews
10 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Our company sometimes uses this place due to its staff connection but we also utilise other hotels in Cluj for which we are very grateful. I own investment property in the area so are very familiar with the city and it's offerings. The city looks tired and dirty something noted by other reviewers. We utilised the hotel and others in... More

Was this review helpful? Yes 4
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear Sir, Thank you for taking your time to review our property. Your feedback is highly relevant and helpful when it comes to improving our services. Each point shall be discussed and addressed in our boardroom and we shall make our best efforts to exceed your expectations. On behalf of the Opera Plaza team, we are looking forward to welcoming... More

London
Top Contributor
61 reviews 61 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent wifi connection and password given when I checked in. Variety of food at breakfast. Great omelettes! Amiable and willing staff. Bedroom very clean and comfortable. Slow meal service when I had lunch/dinner in the hotel and standard of cooking was not exceptional. Efficient check in and out. Knowledgeable and helpful reception. Hotel is well located and it would be... More

Was this review helpful? Yes 1
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear Sir, Thank you very much for taking your time to review your experience with Opera Plaza. We are delighted to hear that you are pleased with our services and we are committed to exceed your future expectations. On behalf of the Opera Plaza team, we are looking forward to welcoming you to Cluj Napoca once more. Kind Regards, More

Genf, Geneve, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly and helpful staff; Big variety of meals at the breakfast; Silent place, pleasant for sleeping; Rooms are fully equipped, great location, close to the main sightseeing spots I will definitely stay at this hotel again!

Was this review helpful? Yes 5
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Distinguished guest, Thank you for taking your time to review our property. We are very pleased to hear that your Opera Plaza experience has been a pleasant one and are committed to exceeding your future expectations. On behalf of our team, we are looking forward to welcoming you to Cluj Napoca in the near future. Kind Regards, More

New York
Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 22, 2014

If your review guide shows this as a 5-star hotel, it's all relative. Everything here was just OK, not world class 5 star. Moreover, this was my impression of Cluj-Napoca overall. Needs a lot of attention to even approach charming. Service and my room were OK, not great--and we had an upgrade room. The room was very large and the... More

Was this review helpful? Yes 3
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear guest, Thank you for taking your time to review our property. Your feedback is of great importance to help us permanently improve. Every single mentioned aspect shall be discussed in our boardroom and our team will do its best to exceed your expectations for the future. On behalf of the Opera Plaza team, we are looking forward to welcoming... More

Stirling Scotland
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 9, 2014

I guess the staff have read the previous comments, because I found the reception staff to be pleasant and well informed. In fact, everyone we met during our stay was welcoming. My room was spacious, very clean and attractive. I had a massage while I was there and it was very good also. Would I stay there again? Absolutely! It... More

Was this review helpful? Yes 1
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear Guest, We are very pleased to hear that once again you have enjoyed the Opera Plaza experience. It motivates us to try harder and improve with the occasion of you every visit. We are glad to hear about your pleasant stay in Cluj and are happy to have contributed to that. On behalf of the Opera Plaza team, we... More

Copenhagen, Denmark
Top Contributor
95 reviews 95 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 24, 2014

This is a comfortable hotel with a good position in relation the centre of Cluj-Napocca. It's 5 star rating is somewhat inflated and it has a charming 80s feel to the decor. It reminded me of a modest hilton hotel of the late 70s. Our room was standard and it was huge. The breakfast - as other reviewers have identified... More

Was this review helpful? Yes 1
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear Sir, Thank you very much for your visit and your positive review. We appreciate your feedback which allows us to continuously improve. On behalf of the Opera Plaza team, we are looking forward to seeing you again in the near future. Kind Regards, More

Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2014

The room was ok for a hotel of this rating. Strange 'trying-to-be-a-jacuzzi' type of shower (even though we had requested a bathtub). The kitchen staff were great, especially the breakfast staff. Very welcoming, very nice, so accommodating. Breakfast buffet was ok, not large, but fresh fruits, eggs cooked the way you like them, cheese and ham, as well as lots... More

Was this review helpful? Yes
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear Sir, We appreciate your choice to stay with us and thank you very much for your feedback. It helps us a lot to improve and better meet your needs with the occasion of your next visits. We are looking forward to meeting you again in Cluj Napoca. Kind Regards, More

bucharest
Top Contributor
78 reviews 78 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 31, 2014

I spent a night at this hotel, during a business trip. I enjoyed everything at this hotel: big & clean room, confortable bed and very good food. The staff is very polite. I do recommend this hotel! And, even if I'm not a smoker, there is good news for smokers also: they have rooms where you can smoke inside. :-)... More

Was this review helpful? Yes
Vlad B, Manager at Opera Plaza Hotel, responded to this review

Dear Madam, Thank you for your positive thoughts. We appreciate your recommandation and are working hard to meet your expectations with every occasion. We hope to see you again in the near future and offer you an even better experience with Opera Plaza. More

US, Barrington
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 30, 2014

Just spent two nights there. Always look forward to going back when I visit Cluj. Friendly staff, comfortable rooms which are always extremely clean. Food is top notch - comparable to any fine dining restaurant in the world. Also an awesome location - easy walk to the city center which also has a lot to offer. A winner!

Was this review helpful? Yes
Vlad B, General Manager at Opera Plaza Hotel, responded to this review

Dear Sir, Firstly, on behalf of the Opera Plaza Team we would like to thank you for your review and your kind words. We are continuously trying to offer the best experience to our guests and it is very pleasing to hear such samples of satisfaction. I would personally like to thank you and welcome you with the occasion of... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed April 3, 2014

Stayed here for a week on business. Hotel lobby is lovely - nicely decorated and a decent sitting area/bar. Staff were friendly around the place, the room was clean and a decent size. I ate one night and food was pleasant. Location is good-right near the city centre

Was this review helpful? Yes
Vlad B, General Manager at Opera Plaza Hotel, responded to this review

Dear Sir, Firstly, we would like to thank you for you review because your level of satisfaction regarding the Opera Plaza Experience is our major concern. It is with your help that we manage to continuously adapt to our customers'needs and build long-term relationships. We are looking forward to seeing you again with the occasion of your next visit and... More

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Additional Information about Opera Plaza Hotel

Address: St G-ral Traian Mosoiu 10 - 12, Cluj-Napoca 400132, Romania
Location: Romania > Transylvania > Northwest Romania > Cluj County > Cluj-Napoca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Opera Plaza Hotel 5*
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Also Known As:
Opera Plaza Hotel Cluj County/Cluj-Napoca, Romania

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Cluj-Napoca #6 Luxury Hotel in Cluj-Napoca #10 Business Hotel in Cluj-Napoca
Hotel Class
Number of rooms
64

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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