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Vila Europa

5 I. Bologa St., Cluj-Napoca 400294, Romania
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1 room 1 guest
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6 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1 of 5 stars
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Date | Rating
  • English first
  • French first
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  • All months
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  • Jun-Aug only
    (4)
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Iasi, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2015

Being charged for 4 people on a 2 rooms "apartment" with 2 beds when the offer was for 3 people and 3 beds. They've removed a couch from the online photos and from the reservation screenshots, personal is getting very frustrated when being asked and because they know that on busy period there are no other available places they will... More 

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1 review
4 of 5 stars Reviewed May 31, 2014

In writing this review I have to say that we were happy with the service and the standard of the rooms and surroundings. The room was clean and warm, outside it was 9 degrees. The meals were tasty and well priced, the service was good. The staff spoke enough English to get by on. The beer was cold, the coffee... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 20, 2013

The receptionist and the waiters were rudeand were totally unhelpful and forgetful (brought me for 2 times omelette, although it had already eaten one) ! I have never seen such rude receptionists! The room was very small and dirty also the bathroom. A Very very bad choice.

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common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 1, 2012

From the outside the hotel looks nice enough, and is in a quite zone - the good stops here. The receptionist and the waiters were rude, spoke bad english, and were totally unhelpful! I have never seen such rude receptionists! The room was even worse - very small, badly heated - and dirty - the bathroom stunk and looked like... More 

Was this review helpful? Yes 3
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