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All 25 Iloilo City hotels

Sarabia Manor Hotel

4.0 of 5 Hotel   |   101 General Luna St., City,, Iloilo City, Iloilo Province 5000, Philippines
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37%
Ranked #20 of 25 hotels in Iloilo City
  • Overview
  • Reviews (134)
  • Photos (70)
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  • Room tips (21)
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134 people have reviewed this hotel

Traveler rating
    16
    25
    34
    25
    34
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Iloilo City, Philippines
Top Contributor
84 reviews 84 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 1 week ago

First of all, I want to say is customers are always right! My experience in the hotel is not stellar compared to other hotels that i stayed with (just a few of them honestly). My stay a was a compliment of a friend who usually travels to Iloilo from time to time. Like what i've said before i'm not a... More

Was this review helpful? Yes 1
San Juan, Philippines
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Don't be fooled by its facade! First of all, the rooms are outdated. Tiles in the washroom as well as the towels are stained. Secondly, they couldn't provide us with keys! We had to call housekeeping every time we want to get in! Thirdly, the choices for breakfast are limited. Fourthly, the service is TERRIBLE. At the restaurant, we had... More

Was this review helpful? Yes 3
Manila
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This hotel badly needs renovation. It was just so outdated. The room, bathroom, hallway, elevator, lobby, even the people needs to be renovated. But kidding aside, I just have nothing good to say about this hotel. I only stayed at this hotel because my family and I needed some place to stay while visiting Iloilo.

Was this review helpful? Yes 2
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Cannot fault the people especially the ones in their restaurant as they were very accommodating. But the rooms are quite outdated with the air conditioner not doing its job properly. The room was booked for 2 yet toiletries including toothbrush was provided for 1 guest only. Supposedly 2 bottles of water comes free (there were 4 in total) but as... More

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Murgon, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 4, 2014

Front desk hotel staff needs orientation in dealing with hotel guests, insensitive and unprofessional ...hotel room needs overhaul, airconditioning mulfunction,,additional beds worst as it can get, unkept toilets, no towels/toiletries..what did I pay for just a square box?? restaurant serving food/dishes buffet style without using food warmer.. poor management of room reservation!!! Never again..Big disgrace to Iloilo City..

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Makati City
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 1, 2014

It was a series of unfortunate events for us in this hotel. 1) Our room was not ready during check-in (2pm). They told us to wait for ONE HOUR because it was being cleaned. That was the same reason they gave us when we got there in the morning straight from the airport (at about 11am). We asked if they... More

Was this review helpful? Yes 1
Philippines
Top Contributor
89 reviews 89 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed May 29, 2014

Our professional organization had our annual convention here and I was the convention chairperson. My initial dealings were with the events office and I have nothing but good words for their staff. When I arrived at the hotel with the colleagues and friends it was a different story. The check in time took a while for so many of the... More

Was this review helpful? Yes 1
Luzon, Philippines
1 review
2 of 5 stars Reviewed May 16, 2014

I stayed there for 3 days 2 nights with my family (3 adults and 2 kids), I was so excited because I though it was a nice hotel. I booked for a family room, sent my deposit thru bank to bank. I also gave my room preference to the front desk clerk, so I thought that everything will be well... More

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Cebu City, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 17, 2014 via mobile

Stayed for 5 days and 4 nights. Continue doing - Staff friendly. Our convention room waiting attendant had initiative, was resourceful, and provided excellent customer service. Some rooms have a balcony. TV with cable. Free breakfast. Points for improvement - Check in took a while. We were about to go up to our rooms when we were asked to wait... More

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Horndean, null, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2014

We have spent the last 3 trips to Iloilo in Sarabia Manor Hotel over the last 15 years and have noticed many changes. Our 4th trip was our longest and this time we had our 2 children 12/9 years old although no family room in Sarabia Manor we all stayed in one spacious room and didn't feel cramped at all.... More

Was this review helpful? Yes 2
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Additional Information about Sarabia Manor Hotel

Address: 101 General Luna St., City,, Iloilo City, Iloilo Province 5000, Philippines
Location: Philippines > Visayas > Panay Island > Iloilo Province > Iloilo City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sarabia Manor Hotel 4*
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Also Known As:
Sarabia Manor Iloilo City

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Other (24)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Class
Number of rooms
184

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