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Grand Regal Hotel Bacolod

Araneta St | Singcang, Bacolod, Negros Occidental, Philippines
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1 room 1 guest
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Grand Regal Hotel Bacolod
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25 Reviews from our TripAdvisor Community

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    9
    7
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • Any
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    (25)
  • Mar-May only
    (9)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (3)
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    (7)
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Manila, Philippines
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 3, 2015 via mobile

visited the city of smiles and we book in this hotel.nice and friendly staff from the reception up to the guard on duty.big and nice lobby.good accommodation,nice room,soft pillows,clean bathroom.there's a mall nearby

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San Jose del Monte, Philippines
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 26, 2015

The building is old so it looks creepy and scary. The room is spacious and other furniture are also old; the food is quite good; and the staffs are accommodating. Overall rating average but still a good place because its located in the city and fronting Gaisano mall.

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London in England
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 18, 2015

It isn't nice to criticize a hotel that has super friendly and helpful staff... but the owners really do have to do something to improve their hotel so it matches the quality of their staff.and the service they provide. First impression were good and that is why we booked 2 nights. The entrance hall is nice and the restaurant on... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 2, 2015

We were booked in this hotel for our national convention. Some delegates stayed here for about 4 days. The hall way is hot, style of the door is old, although room was spacious, water was dirty(has mud), & I wasn't able to sleep well because I heard creepy sounds like someone is crying & heard sounds of many people as... More 

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed December 27, 2014 via mobile

My friends and I stayed in this hotel just for a night and I happen to leave my dress in our room. Upon check out, they did not advise us that we left something or what. They had us wait for a while and when they said okay, we just left right away. I called the hotel the following day... More 

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Travelers are raving about these Bacolod hotels

Kuwait City
Level Contributor
173 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed March 14, 2014

I booked my room at Grand Regal via booking.com (who I usually book my rooms through). On arrival at there was no room available - I had booked a suite - and had to show my booking receipt from booking.com, at which point the reception staff found my details. Despite this I had to wait over 45 minutes while my... More 

Was this review helpful? Yes 1
Spokane Valley, Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 27, 2014

We choose Grand Regal Hotel due to a promo rate offered by a taxi driver at the airport; we feel we made a great decision and even stayed an extra night due to great staff and a wonderful breakfast buffet including fresh fruits, local dishes, fresh eggs cooked per our request, several Western options, toast, cereal, brewed coffee, etc. As... More 

Was this review helpful? Yes 4
Makati, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 19, 2013

The hotel was quite old but the overall look is still nice. The hotel staff are some of the most courteous, honest, and accommodating people we've ever encountered. When we paid for 2 nights, when we were actually staying there for less than 24 hours, the receptionist was the one who insist on refunding us the excess payment. We sincerely... More 

Was this review helpful? Yes 3
Makati
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 15, 2013

This hotel is a bit old and run down but still attracts a steady clientele because of its location, accessibility to transportation and its affordability. The room is clean, AC is functioning properly. The heater of the room where I stayed (room 245) wasn't functioning well though. The TV channel of the cable is very limited. No CNN or BBC.... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 23, 2013 via mobile

I always stay at this hotel until recently encountered receptionist with poor customer service. She does not seem to know how to swipe a credit card!! Told me to give her another one coz im over my limit or just pay in cash. I decided to pay in cash and she did not give me change!! I was supposed to... More 

Was this review helpful? Yes 1
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